***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Accelerate Your Cloud Engineer Career: Fast-Track Program with Exams, TOTUM Card & 5-Year Support. Enrol Today! Study methodOnline Duration9 months · Self-paced Access to content5 years CertificationsCompTIA A+CompTIA Cloud+CompTIA Network+CompTIA Security+CompTIA IT Fundamentals CertificationMicrosoft Azure Data Fundamentals Certificates Official CompTIA Certification - Free Additional info Exam(s) / assessment(s) is included in price Tutor is available to students TOTUM card included in price Job guarantee programme is included in this course Overview Learn the most in-demand digital skills in the world today with the Nuyew Tech Academy If you enjoy problem solving and have good analytical skills, this could be the career for you. Cloud Network Engineers implement, maintain, support, develop and sometimes design communications networks and can work as part of an Internal Support Team or for an outsourced IT Networking Consultancy. In bigger companies, you may look after one specific area of a network or if working for smaller businesses you could be expected to troubleshoot any IT related problem. Certifications CompTIA A+ CompTIA Cloud+ CompTIA Network+ CompTIA Security+ CompTIA IT Fundamentals Certification Awarded by CompTIA Microsoft Azure Data Fundamentals Awarded by Microsoft Description With a national shortage of Cloud Network Engineers, starting salaries of up to £25,000 per annum (average UK Salary £52,500) and amazing future employed and self-employed career prospects, take the next step today with our Fast Track Cloud Network Engineer Programme. What you can expect from our Fast Track Programme: World Class Education Energetic and unlimited 24/7 Student Support Real, tangible Career Outcomes 5 Years Career Support What our programme includes: Industry Recognised Qualifications CompTIA ITF+ (IT Fundamentals) CompTIA A+ CompTIA Network+ CompTIA Security+ CompTIA Cloud+ OR CompTIA Server+ OR CompTIA Linux+ Exams Includes all Exams and Unlimited Re-Sits 5 Years Career Support Guarantee As part of our unique Support Guarantee, our Career Support Team will assist you with: CV writing Expert careers advice Interview preparation Identifying and applying for the best opportunities in your area As a student in the Nuyew Tech Academy you will also be given exclusive access to our Career Skills Academy which includes advanced courses on Employability, CV Preparation, Interview Skills and Technique and everything else you need to get ready for your new Career. Who is this course for? This course is open to anyone interested in pursuing a Career in Cloud Network Engineering. Our Foundation Level provides the flexibility for us to accommodate students with any level of previous knowledge and experience. Requirements This course is open to all and has no pre-requisites All you need is a passion for technology and a strong desire to succeed. Career path Our programme is designed to enable you to achieve an Entry Level/Helpdesk role during training (£18k-£24K) ensuring that you also have the vital work experience required to enter the Tech Industry at a higher level (Av Salary £52.5K). Our Career Support Guarantee gives you exclusive access to our dedicated Career Support Team and Advanced Career Skills Academy for 5 Years following Graduation. Certificates Official CompTIA Certification Hard copy certificate - Included We provide Official CompTIA Certificates for all courses included (ITF+, A+(2), Network+, Security+, Cloud+.
Duration 5 Days 30 CPD hours This course is intended for This course will prepare participants to take the FC0-U61 exam to obtain the IT Fundamentals+ certification and help participants learn some of the basic principles and techniques of providing PC, mobile, applications, and network support. Overview On course completion, participants will be able to: - Set up a computer workstation and use basic software applications. - Explain the functions and types of devices used within a computer system. - Apply basic computer maintenance and support principles. - Describe some principles of software and database development. - Configure computers and mobile devices to connect to home networks and to the Internet. - Identify security issues affecting the use of computers and networks. This course will prepare participants to take the FC0-U61 exam to obtain the IT Fundamentals+ certification and help participants learn some of the basic principles and techniques of providing PC, mobile, applications, and network support. 1 - Identifying Computer Hardware Identify Types of Computing Devices Identify Internal Computer Components Common Computer Connector Types Identify Common Peripheral Devices 2 - Identifying Computer Software Compare Functions and Features of Common Operating Systems Identify Application Software 3 - Setting Up a Basic Workstation Connect Hardware Install and Configure Operating Systems Install and Configure Applications Configure Accessibility Options 4 - Configuring Network Access Network Connection Types Install and Configure a SOHO Router Network and Alternative Technologies Sharing and Storage Methods 5 - Working with Files, Folders, and Applications Create Files Navigate a File Structure Manage Files and Folders Compress and Extract Files Create Screen Captures 6 - Configuring and Using Wireless Devices Configuring Wireless Devices Use Wireless Devices 7 - Securing Computing Devices Identify Security Threats Apply Security Best Practices Perform Secure Web Browsing 8 - Supporting Computers and Users Environmental and Safety Concepts Back Up and Restore Data Manage Software Implement Basic Support Measures Additional course details: Nexus Humans CompTIA IT Fundamentals Plus Certification (ITF Plus) (Exam FCO-U61) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA IT Fundamentals Plus Certification (ITF Plus) (Exam FCO-U61) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals who want to develop penetration testing skills to enable them to identify information-system vulnerabilities and effective remediation techniques for those vulnerabilities. Target students who also need to offer practical recommendations for action to properly protect information systems and their contents will derive those skills from this course. This course is also designed for individuals who are preparing to take the CompTIA PenTest+ certification exam PT0-002, or who plan to use PenTest+ as the foundation for more advanced security certifications or career roles. Individuals seeking this certification should have three to four years of hands-on experience performing penetration tests, vulnerability assessments, and vulnerability management. Overview After completing this course, you will be able to plan, conduct, analyze, and report on penetration tests, including the ability to: Plan and scope penetration tests. Conduct passive reconnaissance. Perform non-technical tests to gather information. Conductive active reconnaissance. Analyze vulnerabilities. Penetrate networks. Exploit host-based vulnerabilities. Test applications. Complete post-exploit tasks. Analyze and report pen test results. Security remains one of the hottest topics in IT and other industries. It seems that each week brings news of some new breach of privacy or security. As organizations scramble to protect themselves and their customers, the ability to conduct penetration testing is an emerging skill set that is becoming ever more valuable to the organizations seeking protection, and ever more lucrative for those who possess these skills. In this course, you will be introduced to some general concepts and methodologies related to pen testing, and you will work your way through a simulated pen test for a fictitious company. 1 - Outline Lesson 1: Scoping Organization/Customer Requirements Lesson 2: Defining the Rules of Engagement Lesson 3: Footprinting and Gathering Intelligence Lesson 4: Evaluating Human and Physical Vulnerabilities Lesson 5: Preparing the Vulnerability Scan Lesson 6: Scanning Logical Vulnerabilities Lesson 7: Analyzing Scanning Results Lesson 8: Avoiding Detection and Covering Tracks Lesson 9: Exploiting the LAN and Cloud Lesson 10: Testing Wireless Networks Lesson 11: Targeting Mobile Devices Lesson 12: Attacking Specialized Systems Lesson 13: Web Application-Based Attacks Lesson 14: Performing System Hacking Lesson 15: Scripting and Software Development Lesson 16: Leveraging the Attack: Pivot and Penetrate Lesson 17: Communicating During the PenTesting Process Lesson 18: Summarizing Report Components Lesson 19: Recommending Remediation Lesson 20: Performing Post-Report Delivery Activities Additional course details: Nexus Humans CompTIA Penetration Testing Certification (PenTest Plus) - (Exam PT0-002) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Penetration Testing Certification (PenTest Plus) - (Exam PT0-002) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Earn up to 90k as a 'Network Engineer' or Your 100% Money Back Network outages cost UK businesses £100 billion annually. With over 50,000 open network engineer jobs paying £54,000 per year on average, skilled professionals are in high demand. Do you have what it takes to design, build, and protect company infrastructure? This Network Engineer Job Guarantee Programme is your all-in-one solution to learn networking skills from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a Network Engineer. By choosing our Network Engineer Job Guarantee Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Network Engineer Job Guarantee Programme today and start your journey to becoming a successful Network Engineer! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified Network Engineer Programme: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some Network Engineering experience, we will guide you towards honing your skills and developing a strong foundation in Network Engineering. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Network Engineering field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified Network Engineers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: Network Security Level 2 Course 02: IGCSE ICT: Network Essentials Course 03: Computer Networks Security Course 04: CompTIA Networking Course 05: AWS Certified Cloud Practitioner Course 06: IT Support Technician Course 07: CompTIA A+ (220-1001) Course 08: CompTIA Network (N10-007) Course 09: CompTIA A+ (220-1002) Course 10: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 11: CompTIA PenTest+ (Ethical Hacking) Course 12: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 13: Cisco ASA Firewall Training Course 14: CompTIA Network+ Certification Course 15: Penetration Testing with OWASP ZAP: Mastery course Course 16: GDPR Data Protection Course 17: Data Center Training Essentials: Mechanical & Cooling Course 18: Cyber Security Awareness Training How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Network Engineer Job Guarantee Programme. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to Network Engineering. These courses will teach you the knowledge and skills required to become a successful Network Engineer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about anything! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in Network Engineering, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Network Engineering begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Network Engineering Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore Network Engineering's extensive usage. IT professionals seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage Network Engineering's powerful libraries for their data processing needs. Students and recent graduates looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise Network Engineering to automate tasks and analyse data for their businesses. Anyone with a keen interest in Network Engineering and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path Network Engineer: £30,000 - £70,000 annually Network Security Analyst: £35,000 - £85,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually IT Support Specialist: £25,000 - £55,000 annually Cyber Security Consultant: £40,000 - £90,000 annually Systems Administrator: £30,000 - £75,000 annually Penetration Tester: £35,000 - £95,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included
Duration 3 Days 18 CPD hours This course is intended for Participants must possess a valid data centre training certificate such as CDCP or any other approved equivalent. Please submit a copy of your certificate for verification upon registration for the CTDC course. Overview After completion of the course the participant will be able to:1. Learn to properly comprehend and apply the ANSI/TIA-942 Standard requirements and guidelines2. Understand the proper intent of the ANSI/TIA-942 Standard to avoid both over- and/or under-investment3. Align the selection of redundancy levels and infrastructure investments to the business requirements.4. Understand the criteria and requirements for a high-availability data centre design and how to effectively establish the data centre from the perspective of the ANSI/TIA-942 Standard5. Understand how the ANSI/TIA-942 Standard relates to various worldwide standards This course, the participant will learn how to design an ANSI/TIA-942 compliant data centre. It will provide a clear understanding of the requirements of the ANSI/TIA-942 Standard and possible implementation variations. Introduction to Data Centre Facilities About the ANSI/TIA-942 Life of the ANSI/TIA-942 Standard Relation to other standards Architectural Electrical Mechanical Telecommunication Areas under scope High level redundancy definitions Redundancy options (N, N+1 etc.) Fault tolerant Concurrent maintainability Compartmentalisation Examples of redundancy levels Data Centre Space PlanningData Centre TopologiesRecommendations for Energy EfficiencyArchitectural Site selection Parking Multi-tenant building Building construction Vapor barrier Roofing Floor loading Raised flooring Suspended/drop ceiling Hanging load Seismic Building Security & Safety Security CCTV Staffing Bullet/ballistic proofing Lighting Safety - Signage Building and Room Access Security checkpoints Entry lobby Doors and windows Exit corridors Shipping and receiving areas Room/Area Design Requirements Administrative offices Security offce Operations centre Restroom and break room UPS/Battery rooms Generator and fuel storage area Computer room Electrical Utility power - Substation - Feed requirements - Self-generation HT/HV switch gear Generator and fuel supply LT/LV switch gear - ATS - Alternatives to ATS UPS and batteries PDU STS Grounding Surge protection EPO Central power monitoring Load banks Testing Equipment maintenance - Preventive maintenance - Facility training programs Mechanical Environmental design - Temperature and humidity requirements - Contamination - Sources - Clean air - Pressurisation - Radio sources - Vibration - Water ingress Water cooled systems - Heat rejection - Chilled water system - Condenser water? - Make up water Air cooled systems HVAC control systems Plumbing - Pipe routing Fire suppression Water leak detection Telecommunications Network topology Redundancy level design Media and connectors Cabling pathways Detailed cabling design considerations Administration and labeling Cable testing Data centre fabrics Exam: Certified TIA-942 Design Consultant Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Duration 5 Days 30 CPD hours This course is intended for The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to: Early-career IT professionals, IT managers, career changers, and career advancers Students and recent graduates Overview After completing this course, you will understand: Key concepts in cybersecurity, including information security and network security Information security threats, vulnerabilities, and attacks The different types of malware Identification, authentication, and authorization Network security controls Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability assessment, ethical hacking, penetration testing, configuration and asset management) Application security design and testing techniques Fundamentals of virtualization, cloud computing, and cloud security Wireless network fundamentals, wireless encryption, and related security measures Fundamentals of mobile, IoT, and OT devices and related security measures Cryptography and public-key infrastructure Data security controls, data backup and retention methods, and data loss prevention techniques Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic The incident handling and response process Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation Concepts in business continuity and disaster recovery Risk management concepts, phases, and frameworks EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to apply their knowledge and move into the skill development phase in the class itself. Upon completing the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles and techniques as well as hands-on exposure to the tasks required in real-world jobs. Course Outline Information Security Threats and Vulnerabilities Information Security Attacks Network Security Fundamentals Identification, Authentication, and Authorization Network Security Controls: Administrative Controls Network Security Controls: Physical Controls Network Security Controls: Technical Controls Network Security Assessment Techniques and Tools Application Security Virtualization and Cloud Computing Wireless Network Security Mobile Device Security Internet of Things (IoT) and Operational Technology (OT) Security Cryptography Data Security Network Troubleshooting Network Traffic Monitoring Network Log Monitoring and Analysis Incident Response Computer Forensics Business Continuity and Disaster Recovery Risk Management
Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals such as PC, desktop, and help desk technicians who have experience supporting PC hardware who wish to make the transition to become server hardware and support specialists. This course is also designed for existing server managers who are preparing to take the CompTIA Server+ Exam SKO-005. Overview Upon successful completion of this course, you will be able to perform the duties of a server administrator. In this course, you will: - Manage server hardware. - Install server hardware and operating systems. - Configure networking hardware and protocols. - Perform basic server configuration tasks. - Create a virtual server environment. - Administer servers. - Implement server storage solutions. - Secure the server. - Plan and test disaster recovery. - Troubleshoot server issues. This course can also benefit you if you are preparing to take the CompTIA Server+ examination (Exam SK0-004). This course builds on existing professional experience with personal computer hardware support to present the next tier of skills & concepts students will use on the job when administering any type of network server. 1 - Outline Lesson 1: Understanding Server Administration Concepts Lesson 2: Understanding Virtualization and Cloud Computing Lesson 3: Understanding Physical and Network Security Concepts Lesson 4: Managing Physical Assets Lesson 5: Managing Server Hardware Lesson 6: Configuring Storage Management Lesson 7: Installing and Configuring an Operating System Lesson 8: Troubleshooting OS, Application, and Network Configurations Lesson 9: Managing Post-Installation Administrative Tasks Lesson 10: Managing Data Security Lesson 11: Managing Service and Data Availability Lesson 12: Decommissioning Servers Additional course details: Nexus Humans CompTIA Server Plus Certification (Exam SKO-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Server Plus Certification (Exam SKO-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam. Overview Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. Lesson 1: Configuring Windows Topic 1A: Configure Windows User Settings Topic 1B: Configure Windows System Settings Lesson 2: Managing Windows Topic 2A: Use Management Consoles Topic 2B: Use Performance and Troubleshooting Tools Topic 2C: Use Command-line Tools Lesson 3: Identifying OS Types and Features Topic 3A: Explain OS Types Topic 3B: Compare Windows Editions Lesson 4: Supporting Windows Topic 4A: Perform OS Installations and Upgrades Topic 4B: Install and Configure Application Topic 4C: Troubleshoot Windows OS Problems Lesson 5: Managing Windows Networking Topic 5A: Manage Windows Networking Topic 5B: Troubleshoot Windows Networking Topic 5C: Configure Windows Security Settings Topic 5D: Manage Windows Shares Lesson 6: Managing Linux and macOS Topic 6A: Identify Features of Linux Topic 6B: Identify Features of macOS Lesson 7: Configuring SOHO Network Security Topic 7A: Explain Attacks, Threats, and Vulnerabilities Topic 7B: Compare Wireless Security Protocols Topic 7C: Configure SOHO Router Security Topic 7D: Summarize Security Measures Lesson 8: Managing Security Settings Topic 8A: Configure Workstation Security Topic 8B: Configure Browser Security Topic 8C: Troubleshoot Workstation Security Issues Lesson 9: Supporting Mobile Software Topic 9A: Configure Mobile OS Security Topic 9B: Troubleshoot Mobile OS and App Software Topic 9C: Troubleshoot Mobile OS and App Security Lesson 10: Using Support and Scripting Tools Topic 10A: Use Remote Access Technologies Topic 10B: Implement Backup and Recovery Topic 10C: Explain Data Handling Best Practices Topic 10D: Identify Basics of Scripting Lesson 11: Implementing Operational Procedures Topic 11A: Implement Best Practice Documentation Topic 11B: Use Proper Communication Techniques Topic 11C: Use Common Safety and Environmental Procedures
ITIL® 4 Specialist: Drive Stakeholder Value The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider