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ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

Duration 4 Days 24 CPD hours This course is intended for This course is designed for the aspiring or sitting upper-level manager striving to advance his or her career by learning to apply their existing deep technical knowledge to business problems. In this course, students will learn in-depth content in each of the 5 CCISO Domains Domain 01 - Governance Define, Implement, Manage, and Maintain an Information Security Governance Program Information Security Drivers Establishing an information security management structure Laws/Regulations/Standards as drivers of Organizational Policy/Standards/Procedures Managing an enterprise information security compliance program Risk Management Risk mitigation, risk treatment, and acceptable risk Risk management frameworks NIST Other Frameworks and Guidance (ISO 31000, TARA, OCTAVE, FAIR, COBIT, and ITIL) Risk management plan implementation Ongoing third-party risk management Risk management policies and processes Conclusion Domain 2 - Security Risk Management, Controls, & Audit Management INFORMATION SECURITY CONTROLS COMPLIANCE MANAGEMENT GUIDELINES, GOOD AND BEST PRACTICES AUDIT MANAGEMENT SUMMARY Domain 03 - Security Program Management and Operations PROGRAM MANAGEMENT OPERATIONS MANAGEMENT Summary Domain 04 - Information Security Core Concepts ACCESS CONTROL PHYSICAL SECURITY NETWORK SECURITY ENDPOINT PROTECTION APPLICATION SECURITY ENCRYPTION TECHNOLOGIES VIRTUALIZATION SECURITY CLOUD COMPUTING SECURITY TRANSFORMATIVE TECHNOLOGIES Summary Domain 05 - Strategic Planning, Finance, Procurement and Vendor Management STRATEGIC PLANNING Designing, Developing, and Maintaining an Enterprise Information Security Program Understanding the Enterprise Architecture (EA) FINANCE PROCUREMENT VENDOR MANAGEMENT Summary

Earn up to 75k as a 'IT Technician' or Your 100% Money Back Thinking about a career in IT? The UK tech sector is booming, with over 2 million IT professionals employed and a projected growth of 12% in the next five years! The average IT Technician salary is £35,000, making it a lucrative and rewarding career choice. But where do you start? Our IT Technician Courses Including Job Opportunity Programme is here to guide you all the way until you get the job you want. Our IT Technician Courses Including Job Opportunity Programme is your all-in-one solution to learn from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a IT technician. By choosing our IT Technician Courses Including Job Opportunity Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our IT Technician Courses Including Job Opportunity today and start your journey to becoming a successful IT Technician! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified IT Technician Courses: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some IT experience, we will guide you towards honing your skills and developing a strong foundation in IT. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Technician field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified IT Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: IT Technician Course 02: Functional Skills IT Course 03: Data Center Training Essentials: General Introduction Course 04: Understanding Data Protection and Data Security Course 05: CompTIA Network Course 06: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 07: CompTIA A+ (220-1001) Course 08: CompTIA A+ (220-1002) Course 09: CompTIA Network+ Certification (N10-007) Course 10: CompTIA Security+ (SY0-601) Course 11: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 12: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 13: CompTIA PenTest+ (Ethical Hacking) Course 14: Secure Programming of Web Applications Course 15: Document Control Course 16: Information Management Course 17: Cyber Security Law Course 18: Cyber Security Incident Handling and Incident Response How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the IT Technician Courses. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to T Technician. These courses will teach you the knowledge and skills required to become a successful T Technician. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in IT , it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career as an IT Technician begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Technician Course Including the Job Opportunity Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore IT's extensive usage. IT professionals are seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage IT's powerful libraries for their data processing needs. Students and recent graduates are looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise IT to automate tasks and analyse data for their businesses. Anyone with a keen interest in IT and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path IT Technician: £20,000 - £50,000 annually Network Administrator: £25,000 - £70,000 annually Cyber Security Analyst: £35,000 - £85,000 annually Data Center Technician: £30,000 - £75,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually Ethical Hacker/Penetration Tester: £35,000 - £90,000 annually Information Security Manager: £45,000 - £110,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

24 Hour Flash Deal **25-in-1 Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Mega Bundle** Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Diploma in ICT Information Systems and Principles for IT Professionals package online with Studyhub through our online learning platform. The Level 3 Diploma in ICT Information Systems and Principles for IT Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 3 Diploma in ICT Information Systems and Principles for IT Professionals course provides complete 360-degree training on Level 3 Diploma in ICT Information Systems and Principles for IT Professionals. You'll get not one, not two, not three, but twenty-five Level 3 Diploma in ICT Information Systems and Principles for IT Professionals courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 3 Diploma in ICT Information Systems and Principles for IT Professionals courses are yours for as long as you want them once you enrol in this course This Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Bundle consists the following career oriented courses: Course 01: IT Skills for IT / Non - IT Professionals Course 02: Computer Operating System and Troubleshooting Course 03: IT Support Technician: Troubleshooting and Technical Expertise Course 04: Computer Workstation Safety Training Course 05: Foundations of IT Security: Protecting Digital Assets Course 06: Cyber Security Awareness Training Course 07: Cyber Security Incident Handling and Incident Response Course 08: Information Governance and Data Management Training Course 09: SQL Database Management Course 10: Data Analytics Course 11: Quick Data Science Approach from Scratch Course 12: Machine Learning Basics Course 13: Deep Learning Neural Network with R Course 14: Cyber Security Law Course 15: CEH: Learn Ethical Hacking From A-Z: Beginner To Expert Course 16: Computer Networks Security from Scratch to Advanced Course 17: CompTIA Network+ Certification (N10-007) Course 18: Functional Skills IT/ ICT Level 2 Course 19: Internet of Things (IoT) Course 20: Information Architecture (IA) Fundamentals for Website Design Course 21: Learn Fundamentals of WordPress Course 22: Digital Forensic Science: Unraveling Cybercrime Mysteries Course Course 23: IT Administration and Networking Course 24: Data Center Training Essentials: General Introduction Course 25: Network Security and Risk Management In this exclusive Level 3 Diploma in ICT Information Systems and Principles for IT Professionals bundle, you really hit the jackpot. 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It has been designed by our Level 3 Diploma in ICT Information Systems and Principles for IT Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 3 Diploma in ICT Information Systems and Principles for IT Professionals bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Elementary modules, allowing our students to grasp each lesson quickly. The Level 3 Diploma in ICT Information Systems and Principles for IT Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in ICT Information Systems and Principles for IT Professionals training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Further wants to study Pearson BTEC Level 2 Certificate in ICT Systems and Principles Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Level 3 Diploma in ICT Information Systems and Principles for IT Professionals course, all you need is - A smart device A secure internet connection And a keen interest in Level 3 Diploma in ICT Information Systems and Principles for IT Professionals Career path You will be able to kickstart your Level 3 Diploma in ICT Information Systems and Principles for IT Professionals career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 3 Diploma in ICT Information Systems and Principles for IT Professionals career opportunities Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

SAFe® Agile Product Management: Virtual In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

ITIL® 4 Leader: Digital and IT Strategy (DITS): On-Demand The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Strategy and the Service Value System What is Vision? Where Are We Now? How Do We Get There (Strategic Planning) How Do We Get There (Strategic Approaches) Take Action (Managing Strategic Initiatives) Did We Get There? (Measuring Strategy) How Do We Keep The Momentum Going Managing Innovation and Emerging Technologies Managing Strategic Risk

Start Your Journey to Becoming an IT Expert Today, and Make Up to •65,000 The IT field is growing rapidly, and there is a high demand for qualified IT Technicians. With our IT Technician Training, you can learn the skills you need to succeed in this exciting field. We will help you until you find a job, so you won't have to worry about a thing. Just gain knowledge and learn skills, getting you a job is our duty. Enrol today and take your career to the next level! With our program, we go above and beyond traditional training. We understand that landing a job isn't just about having the right skills-it's about having the right support system by your side. That's why we are committed to being with you every step of the way, from your job search to your ultimate success. Our mission is simple: to be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Technician Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and finesse. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT sector. From mastering cutting-edge tools to honing your IT prowess, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Course 01 : IT Support Technician Course 02 : Network Security and Risk Management Course 03 : CompTIA Network Course 04 : Information Management Course 05 : Web Application Penetration Testing Course Course 06 : CompTIA Cloud+ (CV0-002) These courses will help you to develop your knowledge and skills to become a successful IT Technician. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Technician Training Program, you will get lifetime access to 6 premium courses related to IT. These courses will teach you the knowledge and skills required to become a successful IT Technician. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT Technician Take your IT skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT career with a starting salary ranging from •25,000 to •40,000 annually. Step into the IT industry with the assurance of a promising future. Step 5 - We will not leave you until you find a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT. Don't let your dream career as an IT Technician remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Technician Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are passionate about technology and eager to pursue a career in IT. Those who want to kickstart their journey as an IT technician with comprehensive training and support. Job seekers looking for a competitive edge in the IT job market. Professionals seeking to transition into the IT field and require specialised training. Individuals who value personalised guidance and mentorship throughout their career development. Requirements No experience required. Just enrol & start learning. Career path Our IT Technician Training program opens doors to a range of exciting career paths. Start as an IT Support Technician and progress to roles like Network Administrator, Systems Administrator, IT Security Specialist, IT Project Manager, or IT Consultant. With each step, you'll gain valuable experience and opportunities for salary growth. Your journey in the IT industry starts here. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included

Start your career as an IT Support Engineer and earn up to £34,000 per month. Are you looking to get a job in the rewarding field of IT? Do you want to earn a lot of money monthly by spending less? Our IT Support Job Ready Program is here to make that possible! It is your ultimate gateway to learning IT skills and launching a successful career in this ever-evolving industry. With our comprehensive career bundle, we don't just educate you; we guide you every step of the way until you land that dream job. This exclusive IT Support Job Ready program includes an expertly made collection of courses, each designed to build your expertise from the ground up. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT professionals, so we can help you get the job you want. If you are not happy with our service, we also offer a 100% money-back guarantee. With us, you have nothing to risk and everything to gain. So what are you waiting for? Enrol in our IT Support Job Ready Program today and start your journey to becoming a successful IT professional! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Who Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Support Technician Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Courses we will provide once you enrol in the program: Course 01: Windows 10 Pro Complete Training Course 02: Learning Computers and Internet Course 03: Encryption Course 04: Internet of Things Course 05: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 06: Secure Programming of Web Applications Course 07: Building Your Own Computer Course 08: Cloud Computing Training Course 09: Data Center Training Essentials: General Introduction Course 10: Cisco ASA Firewall Training Course 11: ICT: Information and Communication Technology Course 12: Success- The 7 Skills To Success, Confidence & Achievement Course 13: IT Helpdesk Support Essentials Course 14: Functional Skills IT The IT Support Job Ready Program with Career Support & Money Back Guarantee is completed in 9 easy steps: Step 1: Enrol in the Programme Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee. Step 2: Initial One-On-One Counselling Session After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills. Step 3: Certification upon Course Completion After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn. Step 6: Interview Preparation: Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8 Post-Interview Support: We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary. Step 9 Job Celebration and Ongoing Support: Once you've secured your dream job in ENTRY LEVEL IT Support Engineer, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Job Ready Program is perfect for: Aspiring IT professionals eager to enter the tech industry. Career changers looking to transition into IT support. Recent graduates aiming to enhance their employability in IT. Self-taught tech enthusiasts seeking formal training and certification. Anyone needing structured guidance and support to secure an IT job. Requirements No experience is required. Just enrol & start learning. Career path After completing this IT Support Job Ready Program, you will be able to get different jobs such as: IT Support Technician: £20,000 - £40,000 Network Administrator: £25,000 - £50,000 Cybersecurity Analyst: £30,000 - £75,000 Cloud Computing Specialist: £35,000 - £80,000 Data Center Technician: £25,000 - £65,000 Systems Administrator: £30,000 - £70,000 IT Project Manager: £40,000 - £100,000 Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

ITIL® 4 Specialist: High Velocity IT: In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.