Introduction to Agile for Executives: In-House Training This session provides executives with an overview of Agile values and principles, the key benefits of an Agile approach, and its differences with the traditional Waterfall method. During the session, we compare and contrast the major Agile methods, with an emphasis on Scrum, as the most popular in the market. And most importantly, we present some criteria for Agile Transformation, possible certifications to pursue, and what is needed at the senior leadership level to achieve the best business results. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts, and roles and responsibilities Illustrate an Agile approach outside of Software Development Define Scaled Agile Determine how to support an Agile transformation for your organization Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile benefits Agile myths and realities Overview of Agile Methods Overview of Agile methods Scrum method Lean and Kanban methods Criteria and certifications What Executives Need to Know About Agile Agile is not just for IT Agile can be scaled Agile transformation needs your support Summary and Next Steps Review Personal Action Plan
This IT Support Technician course offers a thorough understanding of computer systems and their essential components, tailored for those aiming to excel in IT support roles. From the fundamentals of system hardware and operating systems to configuring networks and managing software, this course carefully guides learners through the technical aspects that underpin modern computing environments. It delivers clear insights into device management, data storage, and security threat mitigation, ensuring students gain a solid grasp of the key concepts necessary to maintain and troubleshoot IT systems effectively. Designed with a focus on building strong technical knowledge, the curriculum covers everything from setting up PCs and mobile devices to managing files and understanding databases. With a detailed approach to IT maintenance and troubleshooting, this course prepares students to confidently support users and solve common technical challenges. Whether you are seeking to enter the IT field or broaden your technical expertise, this course provides a well-rounded pathway to develop valuable skills that employers seek in today’s digital workplace. ________________________________________________________________________ Key Features: CPD Certified IT Support Technician With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software ________________________________________________________________________ Complete Career Guide for IT Support Technician (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Support Technician. In addition to mastering the essentials of IT Support Technician, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in IT Support Technician. Your dream career starts here! List of career guide courses included in IT Support Technician With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of computer usage and applications. Acquire knowledge of system hardware and device peripherals. Learn to configure and set up PCs and mobile devices. Develop skills in managing files, applications, and network connectivity. Mitigate IT security threats and perform troubleshooting effectively. Familiarize yourself with database concepts and software development. ________________________________________________________________________ Accreditation All of our courses, including the IT Support Technician With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Support Technician With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become IT Support Technicians. Anyone seeking a foundational understanding of computer systems. Professionals aiming to enhance their IT skills and career prospects. Students pursuing a career in information technology. Those interested in troubleshooting and maintaining computer systems. Career path IT Support Technician - £20K to 30K/year. Network Administrator - £25K to 40K/year. Systems Analyst - £30K to 45K/year. Database Administrator - £25K to 40K/year. Software Developer - £30K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included