20016 Introduction To Construction courses

How salespeople can use a more collaborative approach to drive opportunities in the new world of sales

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Criminology and Psychology course might help you get there! Expand your expertise with high-quality training - study the Criminology and Psychology course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Criminology and Psychology online training course. This Diploma in Understanding Criminology & Psychology at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Criminology and Psychology Explain the relationship between criminology and psychology in understanding crime. Identify the key factors that influence criminal behavior. Analyze the role of mental disorders in criminal activity. Classify different types of crime based on their characteristics. Understand the application of forensic science in criminal investigations. Evaluate the techniques and methods used in criminal profiling. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Criminology and Psychology Get a free student ID card with Criminology and Psychology Training program (£10 postal charge will be applicable for international delivery) The Criminology and Psychology is affordable and simple to understand This Criminology and Psychology course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Criminology and Psychology course materials The Criminology and Psychology comes with 24/7 tutor support This Criminology and Psychology training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future with Criminology and Psychology! The Criminology and Psychology course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Criminology and Psychology course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. *** Course Curriculum *** Here is the curriculum breakdown of the Criminology and Psychology course: Criminology and Psychology Course Module 01: Understanding Criminal Psychology The Criminal Process Varieties of Crime Explanations of Crime Crime Psychology Research Areas of Contribution Module 02: Introduction to Criminology and Profiling Defining Criminology Defining Crime Causes of Crime Introduction to Profiling Importance of Profiling Module 03: Influence of Mental Disorders Aggression and Its Types Mental Illness Anxiety and Mood Disorders Schizophrenia and Psychotic Disorders Relationship of Aggression and Mental Illness Causation and Criminal Responsibility Personality Disorder Module 04: Classification of Crime Misdemeanours and Felonies Personal Crimes Property Crimes Inchoate Crimes White Collar Crimes Module 05: Forensic Science Forensics and It's Origin Forensic Pathology and Autopsies Toxicology Ballistics Anthropometry Fingerprints Module 06: Criminal Profiling: Science, Logic and Metacognition Bias Science and Scientific Method Logic Metacognition Module 07: Phases of Profiling Examining of Evidence Classification of Evidence Reconstruction Examining the Offender's Signature Generating a Profile Module 08: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Traditional Approaches to Offender Profiling Behavioural Investigative Advisers: The Way they can Contribute BIA: Contribution Module 09: Victimology Victims Consequences of Crime for Victims Victim Proneness Victim Facilitation Victim Rights Module 10: The Criminal Justice System in England and Wales Introduction The Criminal Courts Police and Policing The Crown Prosecution Service Prisons and the Prison Service Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Understanding Criminology & Psychology at QLS Level 4 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Criminology and Psychology course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Criminology and Psychology course. Career path After completing this Criminology and Psychology course, you are to start your career or begin the next phase of your career. Investigator Analyst Profiler Consultant Researcher Educator Certificates Certificate of completion Digital certificate - £10 Diploma in Understanding Criminology & Psychology at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Understanding Criminology & Psychology at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

If you want to get a deep insight into this topic and start a career in this sector, this popular Epidemic and Pandemic: Awareness & Safety Course is a perfect choice. This Epidemic and Pandemic: Awareness & Safety Course is approved by CPD. You can study at your own pace and get accredited in just 6hours. This course is designed for both part-time and full-time students. Tons of learners around the UK have taken this course to boost their knowledge and skill to work in the related field. This is developed by industry experts and is packed with several information-rich modules to properly understand this topic and accelerate your career. Expert tutor support and 24/7 customer support are what you're going to get with this premium quality course. You will get help and answers to all your queries throughout the comprehensive syllabus of this Epidemic and Pandemic: Awareness & Safety Course. You or your employer can check the validity of your certificate with ease on our dedicated website. Key Topics to Be Covered in this Epidemic and Pandemic: Awareness & Safety Course What are pandemics and epidemics? An introduction to coronavirus SARS & MERS transmission, prevention & treatment Zoonotic diseases explained HIV, influenza, Ebola & other pandemic outbreaks Learning Outcomes of this Epidemic and Pandemic: Awareness & Safety Course Understanding of the differences between epidemics and pandemics Excellent understanding of coronavirus symptoms and prevention measures Awareness of how zoonotic diseases are transmitted to humans Knowledge of HIV, SARS, MERS, ebola and other widespread diseases Ability to implement correct safety measures for infection prevention understanding of how diseases spread and the global impact of pandemics This Epidemic and Pandemic: Awareness & Safety Course is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy to understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our Epidemic and Pandemic: Awareness & Safety Course is the perfect place to start. We assure you that you will gain relevant skills and acquire tremendous knowledge on the subject. The certification you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our Epidemic and Pandemic: Awareness & Safety Course Today! Skills You Will Gain Up-to-date knowledge and information Healthcare and hygiene awareness Disease prevention & control Why should you choose the Epidemic and Pandemic: Awareness & Safety Course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Epidemic and Pandemic: Awareness & Safety Course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Epidemic and Pandemic: Awareness & Safety Course program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Module 01: Introduction to Pandemics Topics to be Covered: What are Pandemics and Epidemics? Coronavirus: Pandemic or Epidemic? Pandemic, Epidemic Dilemma Suitable Fields for the Diseases to Spread Approaches to Stop the Outbreaks from Various Ends Module 02: Pandemics: Risks, Impacts, and Mitigation Topics to be Covered: Definition of Pandemics Risks of Pandemics Impacts of Pandemics Mitigation of Pandemics Module 03: The SARS - MERS Factors Topics to be Covered: SARS (Severe Acute Respiratory Syndrome) SARS Transmission Risk for Travelers Nature of the Disease Risk Factors for SARS MERS (Middle East Respiratory Syndrome) Symptoms of MERS Source of the Virus MERS Transmission Prevention and Treatment Healthcare Facilities Travel Similarities and Differences in Disease Camels may not be to Blame Virus's Comfort Zone Approach to the Epidemic Module 04: The Novel Coronavirus (2019-nCoV) 2020 Version of the SARS Topics to be Covered: Brief Details on Nov Corona The Naming The Inventor We are Responsible Risk Assessment Ro, Reproductive Number Fatality Rate (case fatality ratio or CFR) of the Wuhan Coronavirus How does it Spread? If a case is Identified in the Community New Coronavirus may Spread through Poop Precautions Symptoms The Best Ways to Protect Yourself from this Deadly Virus More Prevention Tips Following more Tips will Decrease Health Risk Hand Washing: Easy Hacks Module 05: Zoonotic Diseases Topics to be Covered: Zoonotic Diseases: Disease Transmitted from Animals to Humans Types Examples of Zoonotic Diseases How they are Transmitted: What to do if you have a zoonotic disease? High-risk Individuals Include: Transmission rate Why do the Zoonotic Infections Matter? Challenges of Managing Zoonotic Infections Upcoming Perspectives Module 06: Pandemic Outbreaks from History(HIV/Aids) Topics to be Covered: What is HIV? Origin of HIV How did the Virus Spread? Risk Assessment Facts of HIV Transmission Symptoms HIV Prevention Module 07: Pandemic Outbreaks from History (Influenza) Topics to be Covered: Definition of Influenza History of the Viral Outbreak Causes Symptoms of the Disease Treatment Prevention Procedures Module 08: Pandemic Outbreaks from History (Nipah Virus) Topics to be Covered: Origin and History of the Virus Caused Outbreak Transmission Process Signs and Symptoms Risk of Exposure Diagnosis Methods Treatment for the Disease Prevention of the Virus Module 09: Pandemic Outbreaks from History (Smallpox) Topics to be Covered: What is Smallpox? History of Smallpox Transmission of the Smallpox Virus Signs and Symptoms Prevention and Treatment Module 10: Pandemic Outbreaks from History (Viral Meningitis) Topics to be Covered: What is Viral Meningitis? Causes People at Risk How it Spreads Symptoms Diagnosis Treatment Prevention Module 11: Pandemic Outbreaks from History (Ebola Virus) Topics to be Covered: What is Ebola Virus Disease? History of Ebola Virus Disease Transmission Process Signs and Symptoms of Ebola Prevention and Vaccine Module 12: Pandemic Outbreaks from History (Zika Virus) Topics to be Covered: What is Zika? Symptoms, Testing, & Treatment Zika Transmission Protect Yourself & Others from Zika Virus Module 13: Pandemic Outbreaks from History (Plague) Topics to be Covered: Key Facts about the Plague Signs and Symptoms Where is Plague Found? Diagnosing Plague Managing Plague Outbreaks Surveillance and Control WHO Response Module 14: Mild Threats to Human-Being Topics to be Covered: Hendra Virus Infection Lassa fever Rift Valley Fever Dengue Yellow Fever Hantavirus Anthrax Module 15: Pandemic Risks and Consequences Topics to be Covered: Pandemic Risk Factors Burden of Pandemics Consequences of Pandemics Module 16: Pandemic Mitigation: Preparedness and Response Topics to be Covered: Situational Awareness Preventing and Extinguishing Pandemic Sparks Risk Communications Care and Treatment to Reduce the Severity of Pandemic Illness Risk Transfer Mechanisms Conclusions and Recommendations for Prioritising Investments to Mitigate Pandemic Risk in Resource-Limited Settings Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to complete the assessment of this Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Epidemic and Pandemic: Awareness & Safety Course Right for You? This course is essential for everyone - a must for those who wish to gain a deeper understanding of how pandemics and epidemics occur, disease awareness and best practices. There are no specific entry requirements for the course; it is for anyone who wishes to gain and spread awareness of disease outbreak prevention. Career path On successful completion, you will be able to demonstrate an in-depth understanding of disease prevention and control, with knowledge of how diseases spread and the different types of pandemic diseases. You will also have the opportunity to work in a broad range of professions, including: Nurses, Healthcare professionals, Pharmacists Caregivers etc.

Updated On: March 2024 24 Hours Left! Don't Let the Deal Slip Away - Enrol Now in this Event Management Course! Ever dreamed of being the mastermind behind a show-stopping event? Imagine the thrill of transforming a blank canvas into a captivating experience, from intimate weddings to electrifying concerts. The UK events industry, a £70 billion powerhouse by 2025, thrives on those who can make it happen. Do you have the creativity to spark ideas, the organisation to juggle details, and the resilience to navigate the unexpected? This Event Management Diploma unlocks your potential to become the conductor of unforgettable moments. Our Event Management Diploma is your backstage pass to a world of possibilities. From brainstorming captivating concepts to selecting vendors and leading your team, you'll master essential skills. Learn to budget like a champ, handle administrative tasks with ease, and ensure a smooth post-event experience. Courses Are Included In this Event Management: Course 01: Diploma of Event Management Diploma Course 02: Event Planner Course Course 03: Hospitality Management Course 04: Catering Management Course 05: Organisational Skills Course For Administrator Due to the apparent nature of this industry, event management professionals are exposed to a far larger range of activities; hence no day will be the same. Furthermore, being a competent event management expert entails a lot more than many people think. Learning event management will give you a head start in your chosen career. Ditch the sidelines and step into the spotlight - enrol today! Learning Outcomes Identify & plan for different event types, each with its unique needs. Master brainstorming techniques to spark innovative event concepts. Source and manage suitable entertainment, turning events electric. Lead and coordinate support staff to ensure flawless execution. Collaborate with technical staff for seamless audio-visual and logistical magic. Evaluate vendors, negotiate contracts, and manage them for optimal service. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Event Management Get a free student ID card with Event Management Training program (£10 postal charge will be applicable for international delivery) The Event Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Event Management course materials The Event Management comes with 24/7 tutor support Diploma of Event Management Diploma Module 01: Types of Events Explores various types of events, including corporate, social, and non-profit events, highlighting the unique planning considerations and objectives for each. Module 02: Brainstorming Covers techniques for brainstorming event ideas, fostering creativity, and generating innovative concepts to meet client or organizational goals. Module 03: Types of Entertainment Discusses different entertainment options suitable for various events, including live performances, DJs, and interactive activities, emphasizing the importance of aligning entertainment with event themes. Module 04: Support Staff Focuses on the roles and responsibilities of support staff in event planning, including ushers, security, and catering staff, ensuring seamless event execution. Module 05: Technical Staff Examines the critical role of technical staff, such as audio-visual technicians and lighting specialists, in creating a professional and engaging event atmosphere. Module 06: Vendors Provides insights into selecting and managing vendors, including caterers, decorators, and equipment suppliers, to ensure quality and reliability. Module 07: Finalize the Plan Details the steps to finalize event plans, including securing contracts, confirming details with stakeholders, and preparing contingency plans. Module 08: Administrative Tasks Covers essential administrative tasks in event planning, such as budgeting, scheduling, and maintaining documentation, to ensure organized and efficient operations. Module 09: Get Organized Offers strategies for staying organized throughout the event planning process, including using checklists, timelines, and project management tools. Module 10: Post Event Activities Focuses on post-event activities, including evaluating event success, gathering feedback, and handling follow-up tasks to improve future events. Take a step toward a brighter future! How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 230 CPD hours / points Accredited by CPD Quality Standards Module 01: Types of Events 04:03 1: Types of Events Preview 04:03 Module 02: Brainstorming 04:28 2: Brainstorming 04:28 Module 03: Types of Entertainment 04:16 3: Types of Entertainment 04:16 Module 04: Support Staff 03:28 4: Support Staff 03:28 Module 05: Technical Staff 02:50 5: Technical Staff 02:50 Module 06: Vendors 02:57 6: Vendors 02:57 Module 07: Finalize the Plan 03:51 7: Finalize the Plan 03:51 Module 08: Administrative Tasks 03:33 8: Administrative Tasks 03:33 Module 09: Get Organized 03:26 9: Get Organized 03:26 Module 10: Post Event Activities 03:09 10: Post Event Activities 03:09 Assessment (Optional) 02:00 11: Assignment On - Award in Event Management at QLS Level 2 02:00 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Free Course 01: Event Planner Course 2:53:33 14: Module 01: Introduction to Event Management 13:09 15: Module 02: Role of an Event Planner 18:34 16: Module 03: Event Classification 16:25 17: Module 04: Events and Clients 10:45 18: Module 05: Steps to Plan an Event 16:55 19: Module 06: Invitation to the Event 15:11 20: Module 07: Event Marketing 19:11 21: Module 08: Catering at Events 12:57 22: Module 09: Event Decorations 13:20 23: Module 10: Cleaning and Waste Disposal 13:07 24: Module 11: Event Security 09:21 25: Module 12: Developing an Event Planning Business 14:38 Free Course 02: Hospitality Management 2:05:42 26: Module 01: Introduction to Hospitality Management 10:20 27: Module 02: An Overview of Hotel Industry 08:12 28: Module 03: The Process of Selection and Recruitment in Hospitality Industry 10:56 29: Module 04: The Process of Development and Training in Hospitality Industry 11:05 30: Module 05: Management of Front Office Operations 08:44 31: Module 06: Management of Housekeeping, Engineering and Security Operations 13:23 32: Module 07: Management of Food and Beverage Operations 10:08 33: Module 08: Management of Service Quality in Hospitality Industry 10:30 34: Module 09: Marketing in Travel and Tourism Business 10:58 35: Module 10: Accounting in Hospitality Industry 11:19 36: Module 11: Customer Satisfaction 10:05 37: Module 12: E-Hospitality and Technology 10:02 Free Course 03: Catering Management 1:14:12 38: Module 01: An Overview of Catering Business 10:43 39: Module 02: Laws and Legislations Regarding food Safety and Hygiene 10:52 40: Module 03: Food Safety and Hygiene 11:23 41: Module 04: Food Safety in Catering 15:45 42: Module 05: Management of Food and Beverage Operations 14:07 43: Module 06: Marketing and Human Resource 11:22 Free Course 04: Organisational Skills Course For Administrator 43:28 44: Module 01: Remove the Clutter 05:41 45: Module 02: Prioritise 04:16 46: Module 03: Scheduling Your Time 04:21 47: Module 04: To Do Lists 03:35 48: Module 05: Paper and Paperless Storage 04:26 49: Module 06: Organisation in Your Work Area 04:05 50: Module 07: Tools to Fight Procrastination 04:22 51: Module 08: Organizing Your Inbox 04:21 52: Module 09: Avoid the Causes of Disorganization 04:18 53: Module 10: Discipline is the Key to Stay Organised 04:03 Who is this course for? Anybody who is interested in Event Management can enrol in this course. Event Planning Hopefuls Coordination Champs Creative Visionaries Organization Aficionados Requirements There are no requirements for enroling in this Event Management course. Career path This Event Management course will allow you to kickstart or take your career in the related sector to the next stage. Event Manager Wedding Planner Corporate Planner Festival Organiser Conference Manager Certificates CPD Accredited Certificate Digital certificate - Included Award in Event Management at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.

Overview   With the ever-increasing demand for Android Games Development in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Android Games Development may be.   Learning about Android Games Development or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Android Games Development. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Android Games Development is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Introduction to Android Games Development course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Introduction to Android Games Development course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Introduction to Android Games Development course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Android Games Development, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Android Games Development, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Android Games Development, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Introduction to Android Games Development course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module-1 First Steps with the Android SDK First Steps with the Android SDK 00:00 Module-2 Game Development 101 Game Development 101 00:00 Module-3 Android for Game Developers Android for Game Developers 00:00 Module-4 An Android Game Development Framework An Android Game Development Framework 00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Develop a wonderful career in childcare with the Early Years Teacher Training Course. In this detailed training course you learn; childcare provider English and Mathematics training, along with developing art and language programmes. The Early Years Teacher Training Course covers everything from; key educational subjects required by law to creative subjects and how to promote positive and safe learning environments. Your Learning Goals: Understanding the importance of education in early childhood Learn the qualities of a good early childhood teacher Understand how education affects childhood Understand key learning and reward system methodologies Learn how to promote a safe and rewarding learning environment Learn how to teach through role-playing Understand child welfare requirements Learn the requirements for English teaching Learn the requirements for Maths teaching. Who is this Course for? Early Years Teacher Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum ***Early Years Teaching*** Module 1: Introduction to EYFS Teaching and Early Years of Childhood Development The importance of education in early childhood 00:15:00 Why is education important? 00:15:00 Key Benefits of Early Childhood Education 00:15:00 The Importance of Parent Involvement in Early Childhood Education 00:05:00 How Education Affects Early Childhood Development 00:15:00 Qualities of a Good Early Childhood Teacher 00:05:00 Module 2: Working as an EYFS Teacher The Role of the Early Years Teacher 00:15:00 Working with Young Children 00:15:00 Teaching Kids Life Skills at an Early Age 00:15:00 Teach Preschool Kids to Count 00:15:00 Set Up a Reward System for Children 00:15:00 Teach New Skills by Acting out Scenes 00:05:00 Teach Kids About Their Feelings 00:05:00 Teach Self-Care Skills to Children with Special Needs 00:15:00 Teach Your Kids Time Management Skills 00:30:00 Requirements, qualifications and useful skills 00:05:00 Module 3: Understanding the EYFS Framework The Early Years Framework 00:30:00 Understanding the EYFS Framework 00:05:00 A Fair and Flexible Framework 00:05:00 Regulation of learning and development 00:15:00 Module 4: Promoting Learning and Development The Learning and Development Requirements 00:30:00 The Early Learning Goals 00:15:00 The Characteristics of Effective Learning 00:30:00 Module 5: Curriculum for EYFS Teaching The EYFS Curriculum Design 00:05:00 Learning and Teaching Through Play 00:30:00 Playful Learning and Playful Teaching 00:15:00 Module 6: Methods for EYFS Teaching Teaching Methods 00:15:00 Strategies for 21st Century Early Childhood Teachers 00:15:00 Creating an Enabling Environment 00:30:00 Innovative Ideas to Make Your Teaching Methods More Effective 00:15:00 Module 7: Working with Children Having Special Education Needs or Disabilities (SEN/SEND) Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 SEN Code of Practice 00:15:00 Module 8: EYFS and Educational Philosophies and Exemptions to the EYFS Montessori and the EYFS 00:05:00 The Montessori Approach 00:15:00 Exemptions from EYFS Learning and Development Requirements 00:15:00 Module 9: Promoting Child Welfare in the Early Years Welfare Requirements become Safeguarding and Welfare Requirements 00:05:00 Staffing Roles and Responsibilities 00:05:00 Module 10: Finding Work as an EYFS Teacher Early Years Teacher 00:30:00 Teaching Jobs: Where to Find Them and When to Apply 00:15:00 How to write a must-read CV 00:15:00 ***Key Stage 1 & 2 Teaching*** **ENGLISH** Word Level A. Spelling & Phonics (Part 1) Module 1: Early Phonics & Alphabet 00:30:00 Module 2: CVC 00:15:00 Module 3: Blends 01:00:00 Module 4: Vowel Phonemes 00:30:00 Module 5: Other Phonics 00:15:00 B. Spelling & Phonics (Part 2) Module 1: Prefixes 00:05:00 Module 2: Double Consonants 00:15:00 C. Spelling & Phonics (Part 3) Module 1: Plurals 00:30:00 Module 2: Compound Words 00:15:00 Module 3: Common Words 01:00:00 Module 4: Spelling and Rhyme 00:15:00 Module 5: Spelling Strategies 00:15:00 D. Alphabetical Order Alphabetical Order 00:30:00 E. Dictionary Skills Dictionary Skills 00:30:00 F. Synonyms & Thesaurus Work Module 1: Synonyms 00:30:00 Module 2: Thesaurus 00:15:00 G. Language Extension (Proverbs and Idioms) Module 1: Proverbs 00:15:00 Module 2: Idioms 00:30:00 Module 2: Idioms 00:15:00 Sentence Level A. Nouns & Adjectives Module 1: Nouns & Adjectives 01:00:00 B. Verbs & Adverbs Module 1: Verbs 00:15:00 Module 2: Adverbs 00:30:00 C. Writing Basic Sentences C. Writing Basic Sentences 00:30:00 D. Collective Nouns D. Collective Nouns 00:15:00 **MATHS** A. General Module 1: Miscellaneous 00:30:00 Module 2. Planning & Assessment 00:30:00 B. Numbers and the Number System Module 1: Counting 01:00:00 Module 2: Patterns & Number Sequences 00:15:00 Module 3: Ordering and Comparing Numbers 00:05:00 Module 4: Fractions, Decimals, and Percentages 01:00:00 Module 5: Properties of Numbers 01:00:00 Module 6: Place Value 00:30:00 Module 7: Rounding, Approximating & Estimating 00:15:00 Module 8: Ratio and Proportion 00:15:00 C. Calculations Module 1: Addition & Subtraction 01:00:00 Module 2: Doubling and Halving 00:05:00 Module 3: Using a Calculator 00:10:00 D. Solving Problems Module1: Word & Real Life Problems 00:10:00 Module 2: Money Problems 01:00:00 E. Measures, Shape & Space Module 1: Length or Distance 00:15:00 Module 2. Capacity or Volume 00:15:00 Module 3: 2D Shapes 00:05:00 Module 4: Position and Direction 00:15:00 Module 5: Time 00:30:00 **SCIENCE** A. Scientific Enquiry Module 1: Investigative Skills 00:15:00 B. Life Processes and Living Things Module 1: Life Processes - Worksheets 00:15:00 Module 2: Humans and other Animals 00:30:00 Module 3: Green Plants 00:30:00 Module 4: Variation and Classification 00:15:00 Module 5: Living Things in Their Environment 00:15:00 C. Materials and their Properties Module 1: Grouping and Classifying Materials 00:30:00 Module 2: Changing Materials 00:30:00 Module 3: Rocks and Soils 00:15:00 Module 4: Separating Mixtures of Materials 00:15:00 D. Physical Processes Module 1: Electricity 00:30:00 Module 2: Forces and Motion 00:15:00 Module 3: Light and Sound 00:30:00 Module 4: The Earth and beyond 00:15:00 **ICT** Module 1: General 00:15:00 Module 2: Word Processing, DTP and Graphics 00:15:00 Module 3: CD-ROMS, Internet & Email 00:15:00 **ART & DESIGN** ART & DESIGN 00:15:00 GEOGRAPHY Module 1: Maps and Plans 00:15:00 Module 2: Local Studies & Contrasting UK Locality 00:15:00 Module 3: Transport, Weather & Tourism 00:30:00 Module 4: Mountains and Rivers 00:30:00 Module 5: Around the World 00:15:00 **HISTORY** Module 1: Famous People 00:15:00 Module 2: The Tudors 00:15:00 Mock Exam Mock Exam - Early Years Teacher Training Course 00:20:00 Final Exam Final Exam - Early Years Teacher Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

🌟 Unlock the Power of Online Transactions with 'Introduction to PayPal Basics' Course! 🌟   Are you ready to harness the convenience and potential of secure online payments? Dive into the world of digital transactions and elevate your financial prowess with our comprehensive 'Introduction to PayPal Basics' course!   🚀 Transform Your Payment Experience: Learn the ins and outs of PayPal, the globally trusted platform for seamless online transactions. Whether you're a budding entrepreneur, an established business owner, or simply looking to navigate the digital landscape effortlessly, this course is your gateway to mastering PayPal's essential features and functionalities.   💡 What You'll Gain: 🔹 Understanding PayPal's Interface: Navigate with ease and confidence through PayPal's user-friendly interface. 🔹 Setting Up Your Account: From personal to business accounts, discover step-by-step guidance on establishing your presence on PayPal. 🔹 Sending and Receiving Payments: Learn the art of sending invoices, requesting funds, and accepting payments hassle-free. 🔹 Security Measures: Safeguard your transactions with best practices in PayPal's security protocols. 🔹 Exploring Additional Features: Uncover advanced functionalities like currency conversion, refunds, and managing disputes.   👨‍🏫 Expert Guidance, Anytime, Anywhere: Led by industry experts, this course offers engaging video tutorials, practical demonstrations, and insightful resources. Access the materials at your convenience, fitting your learning into your busy schedule.   🎓 Who Can Benefit? 🌐 Entrepreneurs venturing into the online marketplace 🏢 Small business owners seeking efficient payment solutions 👩‍💻 Freelancers and professionals navigating digital transactions 💼 Individuals aiming to streamline personal online payments   🌈 Embrace the Future of Transactions: Join us on this enlightening journey and unlock the potential of PayPal. Say goodbye to transactional hassles and embrace the future of seamless online payments! Enroll now in the 'Introduction to PayPal Basics' course and embark on your journey towards financial efficiency and confidence in the digital realm! Sign up today to start your PayPal mastery! 💳💻✨ Course Curriculum Basic Overview 00:00 Account Fees and Account Types 00:00 Terms of Service 00:00 Account Opening 00:00 Profile Account Settings - Part 1 00:00 Proifle Account Settings - Part 2 00:00 Profile Account Settings - Part 3 00:00 Funding Account Set Up 00:00 Profle Account Settings - Part 5 - Setting Up Payment Preferences 00:00 Adding Funds To Your Paypal Account 00:00 Requesting Funds Through PayPal 00:00 Transferring Funds Through PayPal 00:00 Sending Funds With PayPal 00:00 Mobile App Set Up 00:00 Making Payments With PayPal 00:00 Business Set Up - Sending Invoices 00:00 Business Set Up - Selling on a Marketplace 00:00 Business Set Up - Selling On Your Website 00:00 Getting Help From PayPal 00:00 Conclusion 00:00 Advanced Overview 00:00 Set Up Paypal Here 00:00 Set Up PayPal Buttton - Part 1 00:00 Set Up Paypal Button - Part 2 00:00 Set Up PayPal Button - Part 3 00:00 Setting Up Funnels With PayPal 00:00 PayPal and Autoresponder Integration 00:00 PayPal and Other Autoresponders 00:00 Direct Connection to Webinars - Zoom 00:00 Direct Connection to WordPress 00:00 Direct Connection to Membership Platforms - Part 1 00:00 Direct Connection to Membership Platform - Amember 00:00 Integration with Zapier 00:00 Integration To Autoresponder Through Zapier 00:00 Integration To GoToWebinar Through Zapier 00:00 Live Example - Create A Subcription Product 00:00 Live Example - Integrate wtih WordPress 00:00 Live Example - Integrate with Autoresponder 00:00 Live Example - Integrate with Webinars 00:00 Conclusion 00:00

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00