Name: Boost Customer Satisfaction: Join us 1 Day Training in Swansea
Price: 595 GBP
Availability: InStock

Airdrie

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Mangates

Customer Service Essentials 1 Day Training in Airdrie

Boost Customer Satisfaction: Join us 1 Day Training in Airdrie

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

London

<p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 56, 71);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This three-day investigation and interviewing skills course is an advanced course designed specifically for specialist investigators or those who undertake investigations on a full-time basis.</strong></p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">TCM&rsquo;s highly experienced tutors give delegates an overview of the investigation process with emphasis placed on advanced interviewing skills, developing complex terms of reference, accessing hard to reach evidence, legal and policy considerations, and the development of a coherent investigation report which will withstand internal and external scrutiny.</p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);"><span style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(57, 56, 71);">The skills are particularly suitable for conducting complex investigations such as health and safety incidents, accident investigations, harassment, discrimination, bullying and fraud.</span></p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);"><span style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style="color: rgb(57, 56, 71);"><span style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(57, 56, 71);">Delegates who successfully complete this course are able to refer to themselves as <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TCM Accredited Investigators.</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To book onto one of our courses, please head over to our website here:</span></div><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://thetcmgroup.com/tcm_course/advanced-investigation-skills/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Advanced Investigation Skills</a></p>

This three-day investigation and interviewing skills course is an advanced course designed specifically for specialist investigators or those who undertake investigations on a full-time basis.
TCM’s highly experienced tutors give delegates an overview of the investigation process with emphasis placed on advanced interviewing skills, developing complex terms of reference, accessing hard to reach evidence, legal and policy considerations, and the development of a coherent investigation report which will withstand internal and external scrutiny.
The skills are particularly suitable for conducting complex investigations such as health and safety incidents, accident investigations, harassment, discrimination, bullying and fraud.
Delegates who successfully complete this course are able to refer to themselves as TCM Accredited Investigators.

To book onto one of our courses, please head over to our website here:
Advanced Investigation Skills

The TCM Group

Conflict Resolution

HR (Human Resources)

Personal Development

Investigation

Conflict Management

This three-day investigation and interviewing skills course is an advanced course designed specifically for specialist investigators or those who undertake investigations on a full-time basis.

Advanced Investigation Skills (3 Days)

General Admission

Bangor

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Events do not just happen, they take time to plan, develop, and create. This workshop is designed to give your participants the tools needed to host a great event. They will touch on planning and administrative techniques that will give them the confidence to run an engaging event that will leave a positive and lasting impression on each attendee.
With our Event Planning workshop y,our participants will explore ways to work with vendors, security, technicians, and wait staff. They will touch on different event types such as awards ceremonies, charity events, and business conferences. By utilizing the correct skill set you will be provided the details to pull off a successful event.
Target Audience:
Anybody who is interested in learning Event Planning Skills
Learning Objectives:
By the end of the course, participants will be able to understand:
Types of Events
Brainstorming
Types of Entertainment
Support Staff
Technical Staff
Vendors
Finalize the Plan
Administrative Tasks
Get Organized
Post Event Activities
Wrapping Up
Agenda:
Module One: Types of Events
Awards
Charity
Conferences and Seminar
Holiday
Case Study
Module One: Review Questions
Module Two: Brainstorming
Determine the Event’s Purpose
Determine a Theme
Write Down & Review Ideas
Determine a Date
Case Study
Module Two: Review Questions
Module Three: Types of Entertainment
Games
Activities
Speakers
Performers
Case Study
Module Three: Review Questions
Module Four: Support Staff
Security
Valet
Wait Staff
Clean up Crew
Case Study
Module Four: Review Questions
Module Five: Technical Staff
Visual Technician (lighting)
Media Technician (website, Facebook, etc.)
Audio Technician (Sound)
Specialized Electrical Equipment Technician (for performers)
Case Study
Module Five: Review Questions
Module Six: Vendors
Food
Equipment
Decorations and Furnishing
Photography/ Video
Case Study
Module Six: Review Questions
Module Seven: Finalize the Plan
Venue
Registration
Entertainment
Cuisine and Decor
Case Study
Module Seven: Review Questions
Module Eight: Administrative Tasks
Create a Budget
Branding and Marketing
Insurance and Permits
Contracts (for event staff, entertainment, rentals, and vendors)
Case Study
Module Eight: Review Questions
Module Nine: Get Organized
Form a Team
Timeline
Checklists
Backup Plans
Case Study
Module Nine: Review Questions
Module Ten: Post Event Activities
Survey
Share Media (photos and video)
Send Thank you Notes
Start planning the Next Event!
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

The Ultimate Guide to Event Planning - 1 Day Workshop in Bangor

Arbroath

Customer Service Essentials 1 Day Training in Arbroath

Boost Customer Satisfaction: Join us 1 Day Training in Arbroath

Guildford

Customer Service Essentials 1 Day Training in Guildford

Boost Customer Satisfaction: Join us 1 Day Training in Guildford

Chichester

Customer Service Essentials 1 Day Training in Chichester

Boost Customer Satisfaction: Join us 1 Day Training in Chichester

Sunderland

Customer Service Essentials 1 Day Training in Sunderland

Boost Customer Satisfaction: Join us 1 Day Training in Sunderland

Northampton

Customer Service Essentials 1 Day Training in Northampton

Boost Customer Satisfaction: Join us 1 Day Training in Northampton

Customer Service Essentials 1 Day Training in Bangor

Boost Customer Satisfaction: Join us 1 Day Training in Bangor

Swansea

Customer Service Essentials 1 Day Training in Swansea

Boost Customer Satisfaction: Join us 1 Day Training in Swansea

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Certify by Cognicert Limited www.cognicert.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reference Standards:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong> Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Duration: 5 days<br fr-original-style="" style="box-sizing: border-box;">Training Methodologies</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

early bird registration

Job Interviewing Skills for Employers Masterclass Overview
Are you looking to begin your job interviewing career or want to develop more advanced skills in job interviewing? Then this job interviewing skills for employers online masterclass course will set you up with a solid foundation to become a confident job interviewer and help you to develop your expertise in job interviewing.
This job interviewing skills for employers online masterclass course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.
Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this job interviewing skills for employers online masterclass course will set you up with a solid foundation to become a confident job interviewer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a job interviewer.
The job interviewing skills for employers online masterclass course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a job interviewer.
This comprehensive job interviewing skills for employers online masterclass course is the perfect way to kickstart your career in the field of job interviewing. This job interviewing skills for employers online masterclass course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.
If you're interested in working as a job interviewer or want to learn more skills on job interviewing but unsure of where to start, then this job interviewing skills for employers online masterclass course will set you up with a solid foundation to become a confident job interviewer and develop more advanced skills.
As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This job interviewing skills for employers online masterclass course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.
Who should take this course?
This comprehensive job interviewing skills for employers online masterclass course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of job interviewing.
Entry Requirement
There are no academic entry requirements for this job interviewing skills for employers online masterclass course, and it is open to students of all academic backgrounds.
As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.
Career path
This job interviewing skills for employers online masterclass course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.
Course Curriculum
Introduction to Career Hacking and Job Interview
Introduction to Recruitment and Interview Process
Understanding Job Advertisements
Practical - Extracting Information from Job Advert
The Complete Resume
Resume Writing / CV Writing
Practical - Resume Writing
Resume writing difference between Fresher vs Experienced Job Seekers
Cover Letter
Resume and Cover Letter Proofreading Techniques
Job Search
Job Hunting Methods
Job Search through Informational Interview
Building Network
Mastering Technology for Job Search
Leveraging Technology for Job Search
Boolean Technology for Job Search
Use LinkedIn like a Pro
Monster Masterclass
Dice Masterclass
Interview Preparation Hacks
Research the Company
Handling Interview Flutter
Body Language and Non-Verbal Communication
Interview Etiquette
Face-to-Face Interview Etiquette
Video Interview Etiquette
Telephone Interview Etiquette
Ace Interview Questions
What Not to Say.
Tell Us About Yourself.
Why Do You Want This Job.
What are Your Strengths.
What Are Your Weaknesses.
What Is Your Work Style.
Why are You Leaving Your Present Job.
What did You Like Least About Your Last Job.
What do You Think of Your Previous Boss.
What's Your Ideal Company.
Why do You Want to Work at This Company.
Why Should We Hire You.
Where do You See Yourself in Next Five Years.
How do You Deal With People Who Irritate You at Work.
How did you handle a mistake.
How do You Handle Disagreement With You Supervisor.
One Thing You Wouldn't Want Me to Know.
Sell Me This Pen.
What if You can't Answer a Question.
Advanced Techniques to Answer Questions
Answering Questions Using the S.W.O.T. Analysis
Answering Questions Using the B.C.G. Analysis
Turning the Tables
Do You Have Any Questions for Us.
Salary Negotiation
Recognised Accreditation
CPD Certification Service
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
Certificate of Achievement
Certificate of Achievement from Lead Academy
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
FAQs
 Is Cpd a Recognised Qualification in the UK? 
CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.
 Are Qls Courses Recognised? 
Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.
 When Will I Receive My Certificate? 
For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.
 Can I Pay by Invoice? 
Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.
 Can I Pay via Instalment? 
Yes, you can pay via instalments at checkout.
 How to Take Online Classes From Home? 
Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.
 Does Age Matter in Online Learning? 
No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.
 When I Will Get the Login Details for My Course? 
After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Lead Academy

Job Interviewing Skills for Employers Online Masterclass

<div> <div>     </div> <div>  <blockquote> <h3><strong>Learn up-to-date skills | CPD UK &amp; IPHM Accredited | Recognised Certificate | MCQ Based Exam &amp; Tutor Support | Interactive Video Training </strong><strong>| </strong><strong>Instant Result | Lifetime Access</strong></h3> </blockquote> <p>This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Master the skills you need to propel your career forward in job interviewing. Equip yourself with the essential knowledge and skillset that make you a confident job interviewer<strong> </strong>and take your career to the next level. This comprehensive the complete job interviewing skills masterclass course is designed to help you reach your professional goals.</p> <p>The skills and knowledge that you will gain through studying this the complete job interviewing skills masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive the complete job interviewing skills masterclass course will teach you the theory of effective job interviewing practice and equip you with the essential skills, confidence and competence to assist you in the job interviewing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in job interviewing.</p> <p>Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive the complete job interviewing skills masterclass course is designed for job interviewing professionals who are aspiring to specialise in job interviewing. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.</p> <p>Enrol today and take the next step towards your personal and professional goals.</p> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Supplementary Resources</td> </tr> <tr> <td><i></i></td> <td> Supplementary Resources - The Complete Job Interviewing Skills Masterclass </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Introduction to Career Hacking and Job Interview </td> </tr> <tr> <td><i></i></td> <td> Introduction To Recruitment And Interview Process </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Understanding Job Advertisements </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Practical - Extracting Information from Job Advert </td> <td> </td> <td><span><i></i> 00:17:00</span></td> </tr> <tr> <td colspan="4">The Complete Resume</td> </tr> <tr> <td><i></i></td> <td> Resume Writing / CV Writing </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Practical - Resume Writing </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Resume writing difference between Fresher vs Experienced Job Seekers </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Cover Letter </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Resume and Cover Letter Proofreading Techniques </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td colspan="4">Job Search</td> </tr> <tr> <td><i></i></td> <td> Job Hunting Methods </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Job Search through Informational Interview </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> Building Network </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Mastering Technology for Job Search</td> </tr> <tr> <td><i></i></td> <td> Leveraging Technology for Job Search </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Boolean Technology for Job Search </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Use LinkedIn like a Pro </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Monster Masterclass </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td><i></i></td> <td> Dice Masterclass </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td colspan="4">Interview Preparation Hacks</td> </tr> <tr> <td><i></i></td> <td> Research the Company </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Handling Interview Flutter </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Body Language and Non-Verbal Communication </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td colspan="4">Interview Etiquette</td> </tr> <tr> <td><i></i></td> <td> Face-to-Face Interview Etiquette </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Video Interview Etiquette </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Telephone Interview Etiquette </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td colspan="4">Ace Interview Questions</td> </tr> <tr> <td><i></i></td> <td> What NOT To Say. </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Tell Us About Yourself </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Why Do You Want This Job. </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> What Are Your Strengths. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> What Are Your Weaknesses. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> What Is Your Work Style. </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Why Are You Leaving Your Present Job. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> What Did You Like Least About Your Last Job. </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> What Do You Think Of Your Previous Boss. </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> What's Your Ideal Company. </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Why Do You Want To Work At This Company. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Why Should We Hire You. </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Where Do You See Yourself In Next Five Years. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> How Do You Deal With People Who Irritate You At Work. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> How Did You Handle a Mistake. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> How Do You Handle Disagreement With You Supervisor. </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> One Thing You Wouldn't Want Me To Know </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Sell Me This Pen </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> What If You Can't Answer a Question. </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Advanced Techniques to Answer Questions</td> </tr> <tr> <td><i></i></td> <td> Answering Questions Using the S.W.O.T. Analysis </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Answering Questions Using the B.C.G. Analysis </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td colspan="4">Turning the Tables</td> </tr> <tr> <td><i></i></td> <td> Do You Have Any Questions For Us. </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Salary Negotiation </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

 Learn up-to-date skills | CPD UK & IPHM Accredited | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training | Instant Result | Lifetime Access 
This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.
Master the skills you need to propel your career forward in job interviewing. Equip yourself with the essential knowledge and skillset that make you a confident job interviewer and take your career to the next level. This comprehensive the complete job interviewing skills masterclass course is designed to help you reach your professional goals.
The skills and knowledge that you will gain through studying this the complete job interviewing skills masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.
This comprehensive the complete job interviewing skills masterclass course will teach you the theory of effective job interviewing practice and equip you with the essential skills, confidence and competence to assist you in the job interviewing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in job interviewing.
Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive the complete job interviewing skills masterclass course is designed for job interviewing professionals who are aspiring to specialise in job interviewing. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.
Enrol today and take the next step towards your personal and professional goals.
Recognised Accreditation

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
 Course Curriculum 
Supplementary Resources			
	Supplementary Resources - The Complete Job Interviewing Skills Masterclass		00:00:00
Introduction to Career Hacking and Job Interview			
	Introduction To Recruitment And Interview Process		00:06:00
	Understanding Job Advertisements		00:05:00
	Practical - Extracting Information from Job Advert		00:17:00
The Complete Resume			
	Resume Writing / CV Writing		00:07:00
	Practical - Resume Writing		00:06:00
	Resume writing difference between Fresher vs Experienced Job Seekers		00:02:00
	Cover Letter		00:01:00
	Resume and Cover Letter Proofreading Techniques		00:02:00
Job Search			
	Job Hunting Methods		00:02:00
	Job Search through Informational Interview		00:08:00
	Building Network		00:09:00
Mastering Technology for Job Search			
	Leveraging Technology for Job Search		00:03:00
	Boolean Technology for Job Search		00:06:00
	Use LinkedIn like a Pro		00:03:00
	Monster Masterclass		00:14:00
	Dice Masterclass		00:09:00
Interview Preparation Hacks			
	Research the Company		00:06:00
	Handling Interview Flutter		00:02:00
	Body Language and Non-Verbal Communication		00:08:00
Interview Etiquette			
	Face-to-Face Interview Etiquette		00:02:00
	Video Interview Etiquette		00:05:00
	Telephone Interview Etiquette		00:02:00
Ace Interview Questions			
	What NOT To Say.		00:06:00
	Tell Us About Yourself		00:03:00
	Why Do You Want This Job.		00:03:00
	What Are Your Strengths.		00:02:00
	What Are Your Weaknesses.		00:02:00
	What Is Your Work Style.		00:04:00
	Why Are You Leaving Your Present Job.		00:02:00
	What Did You Like Least About Your Last Job.		00:01:00
	What Do You Think Of Your Previous Boss.		00:01:00
	What's Your Ideal Company.		00:01:00
	Why Do You Want To Work At This Company.		00:02:00
	Why Should We Hire You.		00:03:00
	Where Do You See Yourself In Next Five Years.		00:02:00
	How Do You Deal With People Who Irritate You At Work.		00:02:00
	How Did You Handle a Mistake.		00:02:00
	How Do You Handle Disagreement With You Supervisor.		00:04:00
	One Thing You Wouldn't Want Me To Know		00:02:00
	Sell Me This Pen		00:02:00
	What If You Can't Answer a Question.		00:03:00
Advanced Techniques to Answer Questions			
	Answering Questions Using the S.W.O.T. Analysis		00:03:00
	Answering Questions Using the B.C.G. Analysis		00:05:00
Turning the Tables			
	Do You Have Any Questions For Us.		00:02:00
	Salary Negotiation		00:02:00
Obtain Your Certificate			
	Order Your Certificate of Achievement		00:00:00
Get Your Insurance Now			
	Get Your Insurance Now		00:00:00
Feedback			
	Feedback		00:00:00

Study Plex

Job Interviewing Skills Complete Masterclass Course

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Job Interviewing Skills Masterclass has been specially designed to help learners gain a good command of Job Interviewing Skills Masterclass, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Job Interviewing Skills Masterclass, you will gain both practical and theoretical understanding of Job Interviewing Skills Masterclass that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Section 1: Introduction</strong></td>
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					<td>Unit 1: Course Overview</td><td><span>🕐 00:04:00</span></td>
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					<td>Unit 2: Sell Your Skills</td><td><span>🕐 00:03:00</span></td>
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					<td>Unit 3: Support Your Resume</td><td><span>🕐 00:02:00</span></td>
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					<td>Unit 4: Interview Format</td><td><span>🕐 00:06:00</span></td>
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					<td>Unit 5: What to bring to the interview</td><td><span>🕐 00:04:00</span></td>
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					<td>Unit 6: Practice, Practice, &amp; Practice</td><td><span>🕐 00:03:00</span></td>
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					<td colspan="4"><strong>Section 2: Basic and Common Interview Questions</strong></td>
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					<td>Unit 1: Tell Me About Yourself</td><td><span>🕐 00:06:00</span></td>
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					<td>Unit 2: Why do you want this Job</td><td><span>🕐 00:05:00</span></td>
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					<td>Unit 3: Why are You Leaving Your Present job</td><td><span>🕐 00:04:00</span></td>
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					<td>Unit 4: Why Should I Hire You</td><td><span>🕐 00:04:00</span></td>
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					<td>Unit 5: Where Do You See Yourself In 5 Years</td><td><span>🕐 00:06:00</span></td>
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					<td>Unit 6: What are Your Strengths</td><td><span>🕐 00:02:00</span></td>
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					<td>Unit 7: What are Your Weaknesses</td><td><span>🕐 00:06:00</span></td>
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					<td>Unit 8: What is Your Greatest Accomplishment</td><td><span>🕐 00:04:00</span></td>
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					<td colspan="4"><strong>Section 3: Most Important Interview Tips</strong></td>
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					<td>Unit 1: Score Success in the first 5 minutes</td><td><span>🕐 00:05:00</span></td>
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					<td>Unit 2: Talk about Numbers</td><td><span>🕐 00:06:00</span></td>
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					<td>Unit 5: Be precise</td><td><span>🕐 00:03:00</span></td>
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					<td>Unit 6: Understand the Job Requirement</td><td><span>🕐 00:03:00</span></td>
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					<td>Unit 7: Know the Names</td><td><span>🕐 00:02:00</span></td>
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					<td>Unit 8: Do Not Make Up the Answer</td><td><span>🕐 00:02:00</span></td>
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					<td>Unit 9: Understand the Questions</td><td><span>🕐 00:03:00</span></td>
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					<td>Unit 10: Assess Yourself Throughout the Interview</td><td><span>🕐 00:04:00</span></td>
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					<td colspan="4"><strong>Section 4: Behavioral Questions</strong></td>
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					<td>Unit 1: What Is Your Greatest Failure, &amp; What Did You Learn from It</td><td><span>🕐 00:04:00</span></td>
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					<td>Unit 2: Tell Me Time When You Had to Work with Difficult People</td><td><span>🕐 00:04:00</span></td>
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					<td>Unit 3: Describe a Time You Were Unable to Complete Your Work on Time and How You Handled</td><td><span>🕐 00:02:00</span></td>
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					<td>Unit 4: Describe a Time When You Had a Disagreement with Your Boss &amp; How You Handled It</td><td><span>🕐 00:04:00</span></td>
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					<td>Unit 5: Tell Me About a Successful Presentation You Gave and Why You Think It was a Hit</td><td><span>🕐 00:03:00</span></td>
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					<td>Unit 6: Tell Me About the Toughest Decision You Have Had to Make and The Outcome</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 5: Situational or Scenario Based Questions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 1: What Would You Do If Your Work is Criticized</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 2: How Would You Handle A Dissatisfied Customer</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 3: Your Manager Assigned You A Project with Tight Deadline, How Would You Handle It</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 4: What Would Be Your 90 Days Plan If You Were Hired</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 5: How Would You Respond to A Stressful Situation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 6: Technical Questions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 1: What Was the Last Project You Led, And What Was Its Outcome</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 2: How Do You Keep Up with Innovation Within Your Field</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 3: How Would You Market Our Product or Brand</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 4: What Version of X Application Are You Running in Your Environment</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 7: Compensation Related Questions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 1: What is Your Salary Expectation</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 2: Bonus: Negotiation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 8: Your Turn</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 1: Ask Questions</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 2: Leave on a High Note</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 3: Saying Goodbye</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 9: After the Interview</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 1: Follow Up After the Interview</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 2: Update your Skills and Your Resume</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 3: Learn from Your Mistakes</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 10: Do's and Don'ts</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 1: Do's</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 2: Don'ts</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Unit 3: Don't Give Up</td><td><span>🕐 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Job Interviewing Skills Masterclass has been specially designed to help learners gain a good command of Job Interviewing Skills Masterclass, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Job Interviewing Skills Masterclass, you will gain both practical and theoretical understanding of Job Interviewing Skills Masterclass that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Section 1: Introduction			
▶	Unit 1: Course Overview	🕐 00:04:00
▶	Unit 2: Sell Your Skills	🕐 00:03:00
▶	Unit 3: Support Your Resume	🕐 00:02:00
▶	Unit 4: Interview Format	🕐 00:06:00
▶	Unit 5: What to bring to the interview	🕐 00:04:00
▶	Unit 6: Practice, Practice, & Practice	🕐 00:03:00
Section 2: Basic and Common Interview Questions			
▶	Unit 1: Tell Me About Yourself	🕐 00:06:00
▶	Unit 2: Why do you want this Job	🕐 00:05:00
▶	Unit 3: Why are You Leaving Your Present job	🕐 00:04:00
▶	Unit 4: Why Should I Hire You	🕐 00:04:00
▶	Unit 5: Where Do You See Yourself In 5 Years	🕐 00:06:00
▶	Unit 6: What are Your Strengths	🕐 00:02:00
▶	Unit 7: What are Your Weaknesses	🕐 00:06:00
▶	Unit 8: What is Your Greatest Accomplishment	🕐 00:04:00
Section 3: Most Important Interview Tips			
▶	Unit 1: Score Success in the first 5 minutes	🕐 00:05:00
▶	Unit 2: Talk about Numbers	🕐 00:06:00
▶	Unit 3: Story Telling	🕐 00:05:00
▶	Unit 4: Smile	🕐 00:02:00
▶	Unit 5: Be precise	🕐 00:03:00
▶	Unit 6: Understand the Job Requirement	🕐 00:03:00
▶	Unit 7: Know the Names	🕐 00:02:00
▶	Unit 8: Do Not Make Up the Answer	🕐 00:02:00
▶	Unit 9: Understand the Questions	🕐 00:03:00
▶	Unit 10: Assess Yourself Throughout the Interview	🕐 00:04:00
Section 4: Behavioral Questions			
▶	Unit 1: What Is Your Greatest Failure, & What Did You Learn from It	🕐 00:04:00
▶	Unit 2: Tell Me Time When You Had to Work with Difficult People	🕐 00:04:00
▶	Unit 3: Describe a Time You Were Unable to Complete Your Work on Time and How You Handled	🕐 00:02:00
▶	Unit 4: Describe a Time When You Had a Disagreement with Your Boss & How You Handled It	🕐 00:04:00
▶	Unit 5: Tell Me About a Successful Presentation You Gave and Why You Think It was a Hit	🕐 00:03:00
▶	Unit 6: Tell Me About the Toughest Decision You Have Had to Make and The Outcome	🕐 00:03:00
Section 5: Situational or Scenario Based Questions			
▶	Unit 1: What Would You Do If Your Work is Criticized	🕐 00:03:00
▶	Unit 2: How Would You Handle A Dissatisfied Customer	🕐 00:03:00
▶	Unit 3: Your Manager Assigned You A Project with Tight Deadline, How Would You Handle It	🕐 00:03:00
▶	Unit 4: What Would Be Your 90 Days Plan If You Were Hired	🕐 00:02:00
▶	Unit 5: How Would You Respond to A Stressful Situation	🕐 00:02:00
Section 6: Technical Questions			
▶	Unit 1: What Was the Last Project You Led, And What Was Its Outcome	🕐 00:03:00
▶	Unit 2: How Do You Keep Up with Innovation Within Your Field	🕐 00:02:00
▶	Unit 3: How Would You Market Our Product or Brand	🕐 00:02:00
▶	Unit 4: What Version of X Application Are You Running in Your Environment	🕐 00:02:00
Section 7: Compensation Related Questions			
▶	Unit 1: What is Your Salary Expectation	🕐 00:03:00
▶	Unit 2: Bonus: Negotiation	🕐 00:02:00
Section 8: Your Turn			
▶	Unit 1: Ask Questions	🕐 00:06:00
▶	Unit 2: Leave on a High Note	🕐 00:04:00
▶	Unit 3: Saying Goodbye	🕐 00:02:00
Section 9: After the Interview			
▶	Unit 1: Follow Up After the Interview	🕐 00:02:00
▶	Unit 2: Update your Skills and Your Resume	🕐 00:02:00
▶	Unit 3: Learn from Your Mistakes	🕐 00:01:00
Section 10: Do's and Don'ts			
▶	Unit 1: Do's	🕐 00:02:00
▶	Unit 2: Don'ts	🕐 00:04:00
▶	Unit 3: Don't Give Up	🕐 00:02:00

Skill Up

Professional Skills

Meeting Skills

Interview Preparation

Employability Skills

Interviewing Skills

Interview Skills

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Job Interviewing Skills Masterclass

Loughborough

<div>
		

		<div>
			
			<p>Hiring the right staff is one of the most important management and HR skills and it is critical to get it right.  This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.</p>
			<div><i></i> 4 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
		</div>
	</div>

	

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	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><p>This practical and highly interactive workshop will cover best practice interview techniques and will help participants choose the best candidate for every job they need to fill. It will consider the key steps in the selection process focusing on the face-to-face interview and how to ensure that this is conducted in the best possible way and yields positive results.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p>This workshop covers the following:</p>
<ul>
<li>Understanding yourself and the effect you have on others</li>
<li>Best/worst interview practice</li>
<li>The selection process</li>
<li>Your interview style</li>
<li>Trust and credibility</li>
<li>Stages of the interview</li>
<li>Interview 'tool kit'</li>
<li>Behavioural and competency based interviews</li>
<li>Getting under the skin of the candidate</li>
</ul>
<p><b>What will this course help me do: learning outcomes?</b></p>
<p>As a result of taking this course, you will:</p>
<ul>
<li>Learn how to apply behavioural and competency based techniques in order to make better decisions on applicants</li>
<li>Increase awareness of how effective body language and non-verbal communication impact your interviews</li>
<li>Understand the interview process and through exercises and role playing learn how to make your interviews truly effective</li>
<li>Build confidence in your interview skills and develop your <i>Internal Coach</i> to 'course correct' on-the-spot for excellent interview results</li>
</ul>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>This course is designed for anyone who wants to improve their interviewing skills and in particular for managers and HR people who regularly conduct interviews or for those who are new to the role.  It is also helpful for those new to interviewing.</p>
<p></p>

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
4 Hours £378.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

This practical and highly interactive workshop will cover best practice interview techniques and will help participants choose the best candidate for every job they need to fill. It will consider the key steps in the selection process focusing on the face-to-face interview and how to ensure that this is conducted in the best possible way and yields positive results.
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT

Modules/Lessons

This workshop covers the following:
Understanding yourself and the effect you have on others
Best/worst interview practice
The selection process
Your interview style
Trust and credibility
Stages of the interview
Interview 'tool kit'
Behavioural and competency based interviews
Getting under the skin of the candidate
What will this course help me do: learning outcomes?
As a result of taking this course, you will:
Learn how to apply behavioural and competency based techniques in order to make better decisions on applicants
Increase awareness of how effective body language and non-verbal communication impact your interviews
Understand the interview process and through exercises and role playing learn how to make your interviews truly effective
Build confidence in your interview skills and develop your Internal Coach to 'course correct' on-the-spot for excellent interview results

Target Student

This course is designed for anyone who wants to improve their interviewing skills and in particular for managers and HR people who regularly conduct interviews or for those who are new to the role. It is also helpful for those new to interviewing.


Mpi Learning - Professional Learning And Development Provider

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right.  This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

<p>ð Unlock Your Career Potential with 'The Complete Job Interviewing Skills Masterclass' ð</p><p>Are you ready to transform your job interview game and land the career of your dreams? Introducing our comprehensive online course, designed to equip you with the skills and strategies needed to excel in every aspect of the job interview process.</p><p> </p><p>ð <strong>Curriculum Highlights:</strong></p><p><strong>1. Introduction to Career Hacking and Job Interview</strong></p><ul><li>Understand the art of career hacking</li><li>Learn the secrets to standing out in a competitive job market</li></ul><p><strong>2. The Complete Resume</strong></p><ul><li>Craft a compelling resume that gets noticed</li><li>Showcase your achievements and skills effectively</li></ul><p><strong>3. Job Search</strong></p><ul><li>Navigate job boards and company websites like a pro</li><li>Discover hidden job opportunities in the market</li></ul><p><strong>4. Mastering Technology for Job Search</strong></p><ul><li>Leverage the latest tools and platforms for a successful job hunt</li><li>Optimize your online presence to attract recruiters</li></ul><p><strong>5. Interview Preparation Hacks</strong></p><ul><li>Develop a customized interview preparation plan</li><li>Overcome nerves and present your best self on the big day</li></ul><p><strong>6. Interview Etiquette</strong></p><ul><li>Master the art of professional communication</li><li>Navigate tricky situations with confidence and grace</li></ul><p><strong>7. Ace Interview Questions</strong></p><ul><li>Analyze and respond to common interview questions</li><li>Craft impactful answers that leave a lasting impression</li></ul><p><strong>8. Advanced Techniques to Answer Questions</strong></p><ul><li>Handle challenging questions with finesse</li><li>Showcase your problem-solving and critical thinking skills</li></ul><p><strong>9. Turning the Tables</strong></p><ul><li>Learn how to ask the right questions during the interview</li><li>Position yourself as the ideal candidate for the role</li></ul><p> </p><p>ð <strong>What You'll Gain:</strong></p><ul><li>Confidence to tackle any job interview</li><li>Strategies to stand out in a competitive job market</li><li>Skills to effectively navigate modern job search techniques</li><li>Expert-level interview etiquette and communication skills</li></ul><p> </p><p>ð¼ <strong>Who Is This Course For?</strong></p><ul><li>Job seekers looking to level up their interview skills</li><li>Recent graduates entering the job market</li><li>Professionals seeking career advancement opportunities</li></ul><p> </p><p>Don't let the fear of interviews hold you back! Enroll now in 'The Complete Job Interviewing Skills Masterclass' and take the first step toward unlocking the doors to your dream career. Your success story starts here!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Introduction to Career Hacking and Job Interview</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Recruitment and Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Understanding Job Adverts</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Practical - Extracting Information from Job Advert</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
The Complete Resume</h4><div><div><ul><li><div>
<span></span><h5>
Resume Writing CV Writing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Practical - CV Writing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Canva CV and Video CV Tutorial</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Resume CV writing difference between Fresher vs Experienced Job Seekers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Cover Letter</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Resume and Cover Letter Proofreading Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Job Search</h4><div><div><ul><li><div>
<span></span><h5>
Jobscan Resume Scanner Tutorial</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Job Hunting Methods</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Job Search through Informational Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Building Network</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Mastering Technology for Job Search</h4><div><div><ul><li><div>
<span></span><h5>
Leveraging Technology for Job Search</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Boolean Technology for Job Search</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Use LinkedIn like a Pro</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Monster Masterclass</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Dice Masterclass</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Interview Preparation Hacks</h4><div><div><ul><li><div>
<span></span><h5>
Research the Company</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Glassdoor Masterclass</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Handling Interview Flutter</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
ABCDEF Solution for Pre-Interview Anxiety</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Body Language and Non-Verbal Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Interview Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
Face-to-Face Interview Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Video Interview Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Telephone Interview Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Ace Interview Questions</h4><div><div><ul><li><div>
<span></span><h5>
What to Bring at a Job Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What NOT to Bring at a Job Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What NOT to Say</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Tell us about yourself</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why do you want this job</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Tell us about your strengths</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Tell us about your weaknesses</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What is your work style</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why are you leaving your present job</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What did you like least about your last job</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What do you think of your previous boss</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What's your ideal company</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why do you want to work at this company</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Why should we hire you</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Where do you see yourself in next five years</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How do you deal with people who irritate you at work</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How did you handle a mistake</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How do you handle disagreement with supervisor</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
One thing you wouldn't want me to know</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Sell me this pen</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What if you can't answer a question</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Handling Slip of Tongue during a Job Interview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Advanced Techniques to Answer Questions</h4><div><div><ul><li><div>
<span></span><h5>
Finding answers using SWOT Analysis</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Finding Answers Using the BCG Analysis</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Turning the Tables</h4><div><div><ul><li><div>
<span></span><h5>
Do you have any questions for us</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What are your salary expectations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Unlock Your Career Potential with 'The Complete Job Interviewing Skills Masterclass' ð
Are you ready to transform your job interview game and land the career of your dreams? Introducing our comprehensive online course, designed to equip you with the skills and strategies needed to excel in every aspect of the job interview process.
 
ð Curriculum Highlights:
1. Introduction to Career Hacking and Job Interview
Understand the art of career hacking
Learn the secrets to standing out in a competitive job market
2. The Complete Resume
Craft a compelling resume that gets noticed
Showcase your achievements and skills effectively
3. Job Search
Navigate job boards and company websites like a pro
Discover hidden job opportunities in the market
4. Mastering Technology for Job Search
Leverage the latest tools and platforms for a successful job hunt
Optimize your online presence to attract recruiters
5. Interview Preparation Hacks
Develop a customized interview preparation plan
Overcome nerves and present your best self on the big day
6. Interview Etiquette
Master the art of professional communication
Navigate tricky situations with confidence and grace
7. Ace Interview Questions
Analyze and respond to common interview questions
Craft impactful answers that leave a lasting impression
8. Advanced Techniques to Answer Questions
Handle challenging questions with finesse
Showcase your problem-solving and critical thinking skills
9. Turning the Tables
Learn how to ask the right questions during the interview
Position yourself as the ideal candidate for the role
 
ð What You'll Gain:
Confidence to tackle any job interview
Strategies to stand out in a competitive job market
Skills to effectively navigate modern job search techniques
Expert-level interview etiquette and communication skills
 
ð¼ Who Is This Course For?
Job seekers looking to level up their interview skills
Recent graduates entering the job market
Professionals seeking career advancement opportunities
 
Don't let the fear of interviews hold you back! Enroll now in 'The Complete Job Interviewing Skills Masterclass' and take the first step toward unlocking the doors to your dream career. Your success story starts here!

Course Curriculum
Introduction to Career Hacking and Job Interview
Introduction to Recruitment and Interview

00:00
Understanding Job Adverts

00:00
Practical - Extracting Information from Job Advert

00:00
The Complete Resume
Resume Writing CV Writing

00:00
Practical - CV Writing

00:00
Canva CV and Video CV Tutorial

00:00
Resume CV writing difference between Fresher vs Experienced Job Seekers

00:00
Cover Letter

00:00
Resume and Cover Letter Proofreading Techniques

00:00
Job Search
Jobscan Resume Scanner Tutorial

00:00
Job Hunting Methods

00:00
Job Search through Informational Interview

00:00
Building Network

00:00
Mastering Technology for Job Search
Leveraging Technology for Job Search

00:00
Boolean Technology for Job Search

00:00
Use LinkedIn like a Pro

00:00
Monster Masterclass

00:00
Dice Masterclass

00:00
Interview Preparation Hacks
Research the Company

00:00
Glassdoor Masterclass

00:00
Handling Interview Flutter

00:00
ABCDEF Solution for Pre-Interview Anxiety

00:00
Body Language and Non-Verbal Communication

00:00
Interview Etiquette
Face-to-Face Interview Etiquette

00:00
Video Interview Etiquette

00:00
Telephone Interview Etiquette

00:00
Ace Interview Questions
What to Bring at a Job Interview

00:00
What NOT to Bring at a Job Interview

00:00
What NOT to Say

00:00
Tell us about yourself

00:00
Why do you want this job

00:00
Tell us about your strengths

00:00
Tell us about your weaknesses

00:00
What is your work style

00:00
Why are you leaving your present job

00:00
What did you like least about your last job

00:00
What do you think of your previous boss

00:00
What's your ideal company

00:00
Why do you want to work at this company

00:00
Why should we hire you

00:00
Where do you see yourself in next five years

00:00
How do you deal with people who irritate you at work

00:00
How did you handle a mistake

00:00
How do you handle disagreement with supervisor

00:00
One thing you wouldn't want me to know

00:00
Sell me this pen

00:00
What if you can't answer a question

00:00
Handling Slip of Tongue during a Job Interview

00:00
Advanced Techniques to Answer Questions
Finding answers using SWOT Analysis

00:00
Finding Answers Using the BCG Analysis

00:00
Turning the Tables
Do you have any questions for us

00:00
What are your salary expectations

00:00

Compete High

Online Course Marketing

Resume & CV Writing

The Complete Job Interviewing Skills Masterclass

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

<p><strong>Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Interview and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Interview bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Interview course that will enhance your skills and prepare you for the competitive job market.</p><p><strong>This Interview Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Motivational Interviewing</li><li><strong>Course 02: </strong>Certificate in CV Writing and Interview Skills<strong><br /></strong></li><li><strong>Course 03: </strong>English for Job Interview</li><li><strong>Course 04: </strong>Video Job Interview for Job Seekers</li><li><strong>Course 05: </strong>Facilities Management Level 3</li><li><strong>Course 06: </strong>Recovering from a Job Loss in Technology</li><li><strong>Course 07: </strong>Employment Law Level 3</li><li><strong>Course 08: </strong>Personal and Networking Skills</li><li><strong>Course 09: </strong>Leadership &amp; Management Diploma<strong><br /></strong></li><li><strong>Course 10: </strong>Assertiveness and Self-Confidence Development</li><li><strong>Course 11: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 12: </strong>Cross-Cultural Awareness Training</li><li><strong>Course 13: </strong>Career Journey in 2021 and Beyond</li><li><strong>Course 14: </strong>Time Management</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p><strong>Curriculum:</strong></p><p><strong>Course 01: Motivational Interviewing</strong></p><ul><li>Introduction</li><li>Principles of Motivational Interviewing</li><li>Motivational Interviewing: Skills &amp; Strategies</li><li>Stages of Change</li><li>Theories of MI</li><li>Developing and Maintaining MI Skills</li><li>Motivational Interviewing in Various Health Settings</li><li>Perils and Possibilities of Group-Based MI</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now
Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Interview and other relevant fields!
After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Interview bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Interview course that will enhance your skills and prepare you for the competitive job market.
This Interview Bundle Consists of the following Premium courses: 
Course 01: Motivational Interviewing
Course 02: Certificate in CV Writing and Interview Skills
Course 03: English for Job Interview
Course 04: Video Job Interview for Job Seekers
Course 05: Facilities Management Level 3
Course 06: Recovering from a Job Loss in Technology
Course 07: Employment Law Level 3
Course 08: Personal and Networking Skills
Course 09: Leadership & Management Diploma
Course 10: Assertiveness and Self-Confidence Development
Course 11: Public Speaking and Presentation Skill Course
Course 12: Cross-Cultural Awareness Training
Course 13: Career Journey in 2021 and Beyond
Course 14: Time Management
How will I get my Certificate?
After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (For The Title Course)
Hard Copy Certificate: Free (For The Title Course)
Curriculum:
Course 01: Motivational Interviewing
Introduction
Principles of Motivational Interviewing
Motivational Interviewing: Skills & Strategies
Stages of Change
Theories of MI
Developing and Maintaining MI Skills
Motivational Interviewing in Various Health Settings
Perils and Possibilities of Group-Based MI
 CPD 
140 CPD hours / points  Accredited by CPD Quality Standards
 Certificates 
Certificate of completion
 Digital certificate - Included 

Apex Learning

Interview Training - CPD Certified

<p>Give a compliment to your career and take it to the next level. This <strong>Job Interview Training </strong>will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this <strong>Interview Training </strong>will help you keep ahead of the pack.</p> <p>Along with this Job Interview course, you will get <strong>10 premium courses, an original </strong><strong>Hardcopy</strong>, <strong>11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p> <p><strong>This Interview Bundle Consists of the following Premium courses: </strong> </p> <ul> <li><strong>Course 01: </strong>Motivational Interviewing</li><li><strong>Course 02: </strong>Certificate in CV Writing and Interview Skills</li><li><strong>Course 03: </strong>English for Job Interview</li><li><strong>Course 04: </strong>Video Job Interview for Job Seekers</li><li><strong>Course 05: </strong>Facilities Management Level 3</li><li><strong>Course 06: </strong>Recovering from a Job Loss in Technology</li><li><strong>Course 07: </strong>Employment Law Level 3</li><li><strong>Course 08: </strong>Personal and Networking Skills</li><li><strong>Course 09: </strong>Leadership &amp; Management Diploma<strong><br /></strong></li><li><strong>Course 10: </strong>Assertiveness and Self-Confidence Development</li><li><strong>Course 11: </strong>Career Journey in 2021 and Beyond</li></ul> <p>So, enrol now in this Job Interview Training Course to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning:</strong></p> <ul> <li>Pay once and get lifetime access to 11 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID included with this Job Interview course</li><li>Accessible, informative modules of the Job Interview Training course designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the Job Interview course from your computer, tablet or mobile device</li><li>CPD accredited Job Interview course - improve the chance of gaining professional skills</li></ul><p><strong>Curriculum of Job Interview Training:</strong></p> <p><strong>Course 01: Motivational Interviewing</strong></p> <ul> <li>Introduction</li><li>Principles of Motivational Interviewing</li><li>Motivational Interviewing: Skills &amp; Strategies</li><li>Stages of Change</li><li>Theories of MI</li><li>Developing and Maintaining MI Skills</li><li>Motivational Interviewing in Various Health Settings</li><li>Perils and Possibilities of Group-Based MI</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Job Interview Training bundle<strong>. </strong></p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our Job Interview Training is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Motivational Interviewing</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost</p> </div>

                        </div>

Give a compliment to your career and take it to the next level. This Job Interview Training will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Interview Training will help you keep ahead of the pack.
Along with this Job Interview course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.
This Interview Bundle Consists of the following Premium courses:  
Course 01: Motivational Interviewing
Course 02: Certificate in CV Writing and Interview Skills
Course 03: English for Job Interview
Course 04: Video Job Interview for Job Seekers
Course 05: Facilities Management Level 3
Course 06: Recovering from a Job Loss in Technology
Course 07: Employment Law Level 3
Course 08: Personal and Networking Skills
Course 09: Leadership & Management Diploma
Course 10: Assertiveness and Self-Confidence Development
Course 11: Career Journey in 2021 and Beyond
So, enrol now in this Job Interview Training Course to advance your career!
Benefits you'll get choosing Apex Learning:
Pay once and get lifetime access to 11 CPD courses
Free e-Learning App for engaging reading materials & helpful assistance
Certificates, student ID included with this Job Interview course
Accessible, informative modules of the Job Interview Training course designed by expert instructors
Learn at your ease - anytime, from anywhere
Study the Job Interview course from your computer, tablet or mobile device
CPD accredited Job Interview course - improve the chance of gaining professional skills
Curriculum of Job Interview Training:
Course 01: Motivational Interviewing
Introduction
Principles of Motivational Interviewing
Motivational Interviewing: Skills & Strategies
Stages of Change
Theories of MI
Developing and Maintaining MI Skills
Motivational Interviewing in Various Health Settings
Perils and Possibilities of Group-Based MI
How will I get my Certificate?
After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
 CPD 
110 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone from any background can enrol in this Job Interview Training bundle. 
 Requirements 
Our Job Interview Training is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices.
 Career path 
Having this various expertise will increase the value of your CV and open you up to multiple job sectors.
 Certificates 
Certificate of completion
 Digital certificate - Included 
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Motivational Interviewing) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Job Interview Training

<div>
	<h3><strong>Description:</strong><b> </b></h3>
<p>So, you have landed an interview for a seemingly superb job! Now what? Successful interviewing is very important for you to secure an offer. Having right interview skills will help you get hired. This course will provide you with 100 tips and strategies for effective interviewing skills.</p>
<h3><strong>Who is the course for?</strong></h3>
<ul>
<li>Anyone needing to sharpen their interview skills</li>
</ul>
<h3><strong>Entry Requirement:</strong></h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<p> </p>
<h3><strong>Career Path:</strong></h3>
<p>With the right interview skills, you can land up with a career of your choice.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Interview Skills and Tips</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interview Tips Part - 01</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interview Tips Part - 02</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interview Tips Part - 03</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interview Tips Part - 04</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Interview Skills and Tips</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Interview Skills and Tips</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Description: 
So, you have landed an interview for a seemingly superb job! Now what? Successful interviewing is very important for you to secure an offer. Having right interview skills will help you get hired. This course will provide you with 100 tips and strategies for effective interviewing skills.
Who is the course for?
Anyone needing to sharpen their interview skills
Entry Requirement:
This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment: 
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.
PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working
Why choose us?
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognised accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of career advancement opportunities;
24/7 student support via email.
 
Career Path:
With the right interview skills, you can land up with a career of your choice.
Interview Skills and Tips			
	Interview Tips Part - 01		00:30:00
	Interview Tips Part - 02		01:00:00
	Interview Tips Part - 03		01:00:00
	Interview Tips Part - 04		01:00:00
Mock Exam			
	Mock Exam- Interview Skills and Tips		00:20:00
Final Exam			
	Final Exam- Interview Skills and Tips		00:20:00
Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

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