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405 Interpersonal Skills courses

Diversity Training

By The Teachers Training

Diversity Training It is estimated that diverse companies are 35% more likely to outperform their less diverse counterparts. In an age where inclusivity and diversity are essential business practices, our Diversity Training course is a great resource for professionals seeking to foster a more inclusive workplace.  This comprehensive Diversity Training course dives into the complex fabric of workplace diversity, equipping you with the knowledge and skills to navigate and enrich diverse environments. It is especially important in today's globalised world, where understanding and embracing diversity is key to personal and organisational success. The curriculum begins with an introduction to the concept of diversity, exploring its multi-sided nature and the various factors that contribute to a diverse workplace. As the course progresses, it addresses critical issues such as prejudice, stereotyping, and discrimination and uncovers the often-overlooked realm of unconscious biases. By offering insights into these complex areas, the Diversity Training course prepares you to actively participate in creating more inclusive and harmonious work environments. Beyond theoretical knowledge, the Diversity Training course offers practical guidance on avoiding unconscious biases at work, adapting to new paradigms in workplace diversity, and understanding the limitations of diversity training. The final module focuses on effective strategies for dealing with diversity, ensuring that you are well-equipped to lead and thrive in diverse settings. So what are you waiting for? Enrol today! What Will You Learn? After completing this Diversity Training course, you will be able to: Understand the fundamentals and importance of diversity in the modern workplace. Identify various factors that contribute to a diverse work environment. Recognise and address prejudice, stereotyping, and discrimination. Uncover and mitigate unconscious biases in professional settings. Implement strategies to avoid unconscious biases in the workplace. Adapt to new paradigms and practices in workplace diversity. Understand the limitations of diversity training and how to overcome them. Develop skills to effectively manage and embrace diversity in the workplace. Who is This Course For? This Diversity Training course is ideal for: Professionals seeking to enhance their understanding and management of diversity in the workplace. Human Resources personnel aiming to implement effective diversity and inclusion policies. Team leaders and managers dedicated to creating inclusive and dynamic team environments. Anyone interested in personal growth and enhancing their interpersonal skills in diverse settings. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Diversity Introduction to Diversity 00:36:00 Module 02: Factors that Create Diversity Factors that Create Diversity 00:33:00 Module 03: Prejudice, Stereotyping & Discrimination Prejudice, Stereotyping & Discrimination 00:32:00 Module 04: Unconscious Biases Unconscious Biases 00:43:00 Module 05: Avoiding Unconscious Biases at the Workplace Avoiding Unconscious Biases at the Workplace 00:35:00 Module 06: New Paradigms in Workplace Diversity New Paradigms in Workplace Diversity 00:34:00 Module 07: Diversity Training & Its Limitations Diversity Training & Its Limitations 00:33:00 Module 08: Dealing with Diversity Dealing with Diversity 00:32:00

Diversity Training
Delivered Online On Demand4 hours 38 minutes
£27.99

Communication Skills Master Class for Life

By The Teachers Training

Communication Skills Master Class for Life Unlock the secrets to effective communication and transform your personal and professional life! Communication is not just about speaking. It's an art that encompasses listening, understanding, and connecting with others. In the modern world, effective communication is key to success in both personal and professional life. Our Communication Skills Master Class for Life course is expertly designed to empower you with the skills to express yourself clearly, confidently, and persuasively. Dive deep into the world of impactful communication with our comprehensive course. From mastering everyday conversations to excelling in public speaking, this course covers every aspect of communication you need to succeed. Learn to use the power of storytelling in your dialogues, understand the variation of body language, and become a skilled influencer. Whether it's acing job interviews or becoming a public speaking pro, this course is your gateway to becoming a communication maestro.  Elevate your communication skills to new heights and open doors to many career opportunities. Enrol in this Communication Skills Master Class for Life course today, transform your communication abilities and achieve success! What Will You Learn? Strategies for clear and effective communication in any situation. Techniques to confidently talk to anyone, anywhere. Crafting compelling stories that captivate and inspire audiences. Skills to influence others and become a thought leader. Understanding and utilising body language for better interactions. Tailoring communication skills for successful job interviews. Mastering the art of public speaking and presentation. Who Is This Course For? This Communication Skills Master Class for Life course is beneficial to everybody but is especially ideal for: Aspiring professionals seeking to enhance their career prospects. Entrepreneurs aiming to improve their business communication. Individuals looking to boost their interpersonal skills. Teachers and trainers wanting to engage their audience more effectively. Anyone who wishes to excel in personal and professional communication. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Path Take this course now for a brighter, more articulate future! Our Communication Skills Master Class for Life course will prepare you for a range of careers, including: Corporate Communication Manager: £35,000 - £65,000 Public Relations Specialist: £24,000 - £50,000 Human Resources Manager: £30,000 - £60,000 Sales Manager: £25,000 - £70,000 Public Speaking Coach: £30,000 - £60,000 Marketing Executive: £20,000 - £45,000 Module 01: Effective Communication Effective Communication 00:44:00 Module 02: How to Talk to Anyone How to Talk to Anyone 00:44:00 Module 03: Power of Storytelling Power of Storytelling 00:52:00 Module 04: Becoming an Influencer Becoming an Influencer 00:33:00 Module 05: Importance of Body Language Importance of Body Language 00:29:00 Module 06: Communication Skills for Job Interviews Communication Skills for Job Interviews 00:31:00 Module 07: Public Speaking Public Speaking 00:34:00

Communication Skills Master Class for Life
Delivered Online On Demand4 hours 27 minutes
£27.99

Master Practitioner in Emotional Intelligence

By Ei4Change

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

Master Practitioner in Emotional Intelligence
Delivered Online On Demand
£1,179

Emotional Intelligence, Positive Behaviour with CBT Tools and Strategies

By NextGen Learning

Unlock the door to a fulfilling career in the UK with our comprehensive bundle on Emotional Intelligence, Positive Behaviour with CBT Tools and Strategies. In this ever-evolving field, the average salary for professionals who possess the knowledge and skills taught in these courses can range from £30,000 to £50,000 per year, making it an enticing opportunity for those seeking financial growth and stability. Within this bundle, you will gain insights into three transformative courses. First, delve into the realm of Positive Behaviour in Children and Youth, where you'll explore effective techniques to foster a harmonious environment for young individuals. Next, master the art of Emotional Intelligence and Human Behaviour, equipping yourself with invaluable insights into human psychology and interpersonal dynamics. Finally, discover the power of Cognitive-Behavioral Therapy (CBT) Tools and Strategies, enabling you to develop practical approaches to help individuals overcome emotional challenges. Each course in this Emotional Intelligence, Positive Behaviour with CBT Tools and Strategies bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Positive Behaviour in Children and Youth Emotional Intelligence and Human Behaviour CBT Tools and Strategies Learning Outcome: Upon completing this bundle, you will emerge with a profound set of skills that will propel your professional journey forward. Here are six key learning outcomes: Acquire a deep understanding of positive behaviour management techniques. Enhance your emotional intelligence and interpersonal skills. Develop proficiency in utilising CBT tools to aid in emotional well-being. Foster resilience and emotional regulation in children, youth, and adults. Cultivate effective communication and conflict resolution strategies. Gain the ability to provide compassionate support and guidance to individuals facing emotional challenges. Positive Behaviour in Children and Youth: Discover evidence-based strategies to promote positive behaviour and create nurturing environments for children and young individuals. Explore theories of behaviour management and learn practical techniques to guide and support their emotional growth. Emotional Intelligence and Human Behaviour: Uncover the secrets behind emotional intelligence and how it influences human behaviour. Gain a deeper understanding of emotional awareness, empathy, and effective communication, empowering you to build stronger relationships both personally and professionally. CBT Tools and Strategies: Dive into the world of Cognitive-Behavioral Therapy (CBT) and its powerful impact on mental well-being. Explore a range of CBT tools and techniques to address various emotional challenges, equipping you with valuable skills to support others on their path to healing and self-discovery. Don't miss this opportunity to enhance your understanding of emotional intelligence, positive behaviour, and CBT strategies, opening doors to a rewarding career focused on supporting others in their emotional well-being. Enrol today and embark on a journey of transformation. CBT, CBT, CBT... the possibilities are endless! CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Psychologists and therapists seek to expand their knowledge and skills. Teachers and educators looking to create supportive and inclusive learning environments. Social workers and counsellors who aim to enhance their ability to provide effective guidance and support. Parents and caregivers who are interested in understanding and managing behaviour in children and youth. Individuals seeking personal growth and a deeper understanding of human emotions. Career path Mental Health Support Worker - £24,000 to £30,000/year. School Counsellor - £26,000 to £35,000/year. Behavioural Therapist - £30,000 to £40,000/year. Emotional Intelligence Trainer - £32,000 to £45,000/year. Child and Youth Worker - £35,000 to £50,000/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Positive Behaviour in Children and Youth absolutely free! Upon finishing Emotional Intelligence and Human Behaviour and CBT Tools and Strategies, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Emotional Intelligence, Positive Behaviour with CBT Tools and Strategies
Delivered Online On Demand12 hours
£21

Learning Support Assistant Training

By The Teachers Training

Become a skilled Learning Support Assistant with our online course. Designed to equip you with the fundamental values and roles of LSAs, this training covers essential skills for working with children who have special educational needs and impairments. Learn how to provide one-on-one support in the classroom, ensuring all students can thrive. Enrol now and earn your internationally recognized certificate!

Learning Support Assistant Training
Delivered Online On Demand4 hours
£15

Legal Secretary Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The legal sector is a thriving industry in the UK, and legal secretaries play a vital role in ensuring its smooth operation. Did you know that according to a recent report, there are over 100,000 legal secretaries employed in the UK alone? If you're interested in a challenging and rewarding career in law, this diploma course is the perfect first step. This Diploma in Legal Secretary at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This comprehensive Legal Secretary Diploma course equips you with the essential skills and knowledge to excel in a legal environment. You'll gain a solid understanding of UK legal systems and procedures, covering areas like business law, employment law, family law, and contract law. The course also focuses on developing your practical skills in legal research, document preparation, case management, and communication. By the end of this program, you'll be confident in providing exceptional support to lawyers and solicitors, making you a valuable asset to any legal team. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Legal Secretary at QLS Level 5 Course 02: Business Law Course 03: UK Employment Law Course 04: Family Law Course 05: Contract Law UK This Legal Secretary training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Legal Secretary Gain a thorough understanding of the UK legal system. Master key legal concepts across various practice areas. Develop essential legal document preparation and processing skills. Enhance your communication and interpersonal skills for a legal environment. Learn effective time management techniques for a fast-paced legal office. Gain the confidence to excel in a legal secretary role. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Legal Secretary Get a free student ID card with Legal Secretary Training program (£10 postal charge will be applicable for international delivery) The Legal Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary at QLS Level 5 Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career starters Legal professionals Career changers Administrative assistants Paralegal aspirants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Legal secretary Paralegal Legal assistant Conveyancing assistant Solicitor's secretary Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Legal Secretary at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Legal Secretary Diploma - CPD Certified
Delivered Online On Demand24 hours
£41

Performance Management, Team Management & Crisis Management

4.8(9)

By Skill Up

40-in-1 CPD Accredited Bundle| Special Gifts: Free PDF & Transcript Certificate| Updated course materials| Learner Support

Performance Management, Team Management & Crisis Management
Delivered Online On Demand9 days
£219

Mini MBA & Business Studies

By NextGen Learning

Elevate your business acumen and unlock new career opportunities with our powerful Mini MBA & Business Studies Bundle. In today's competitive landscape, professionals with solid business management and strategy foundation are in high demand. With an average yearly salary exceeding £40,000 in the UK, this bundle equips you with essential business knowledge and offers the potential for lucrative career growth. Our exclusive bundle combines two powerhouse courses - Mini MBA and Business Studies. These courses provide a well-rounded understanding of business principles, strategic management, marketing strategies, financial analysis, and more. Take advantage of this valuable opportunity to boost your career and unlock endless business possibilities. Each courses in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Mini MBA Business Studies Learning Outcomes: Develop a comprehensive understanding of fundamental concepts, including strategic management, marketing, finance, and operations. Acquire critical analytical and problem-solving skills to make informed business decisions and drive organisational success. Gain knowledge of industry trends, market dynamics, and competitive strategies to navigate the ever-evolving business landscape. Enhance your leadership abilities and develop effective communication and interpersonal skills to lead teams and collaborate with stakeholders. Master the art of financial analysis, budgeting, and forecasting to ensure sound financial management and drive business growth. Cultivate a strategic mindset and the ability to identify and capitalise on business opportunities while managing risks. Mini MBA & Business Studies Bundle equips you with the essential knowledge and skills required to thrive in the competitive business landscape; this bundle offers a gateway to lucrative career opportunities. The Mini MBA course provides a condensed yet comprehensive overview of fundamental business principles and practices. You'll gain a solid foundation in essential business disciplines, from strategic management and marketing to finance and operations. Explore the intricacies of business decision-making, develop effective strategies, and understand the factors driving successful business operations. This course is designed to provide you with the knowledge and skills necessary to navigate the complexities and make informed decisions. In the Business Studies course, you'll delve deeper into the multifaceted business world. Gain a detailed understanding of various functional areas, including marketing, finance, human resources, and operations. Analyse market trends, explore the principles of financial analysis and develop critical thinking skills to solve complex challenges. This course will equip you with the tools and insights needed to thrive in a competitive business environment and make a meaningful impact in your chosen industry. Enrol in our bundle today and fast-track your business career. Whether you're an aspiring entrepreneur, a recent graduate eager to kickstart your journey, or a seasoned professional seeking to enhance your skill set, this bundle provides the knowledge and expertise you need to thrive. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Aspiring entrepreneurs seeking to develop a strong foundation in this field. Recent graduates aim to enhance their employability and kickstart their careers in the business sector. Professionals are looking to advance their business knowledge and skills for career progression. Business owners and managers seek to refine their strategic thinking and decision-making abilities. Individuals are interested in exploring the business world and comprehensively understanding its various facets. Career path Some of the career paths related to this field are: Business Analyst: £30,000 - £60,000 per year Marketing Manager: £35,000 - £70,000 per year Financial Analyst: £35,000 - £70,000 per year Operations Manager: £40,000 - £80,000 per year Business Development Manager: £40,000 - £100,000 per year Project Manager: £45,000 - £90,000 per year Chief Executive Officer (CEO): £80,000 - £200,000+ per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing your Mini MBA and Business Studies, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Mini MBA & Business Studies
Delivered Online On Demand4 hours
£17

OTHM Level 3 Diploma in Business Management

By School of Business and Technology London

Getting Started The primary aim of the OTHM Level 3 Diploma in Business Management is to offer learners a comprehensive grasp of how businesses operate and are organised. This qualification is designed to equip learners with the foundational knowledge, comprehension, and skills relevant to various aspects of business operations. It encourages learners to research, explore, and assess key business elements, encompassing areas like Business Communication, The Business Environment, People Management, Customer Service, Finance, and Marketing. Key Benefits Gain a thorough comprehension of business operations and organisational structure Equips learners with essential knowledge, comprehension, and practical skills required in various aspects of business activities Encourages learners to conduct research and explore critical elements of the business field, Apply the knowledge and skills gained to real-world business situations Develop effective written and oral communication skills essential for successful business interactions. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into a range of Bachelor's degree programmes Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Communication for Business Reference No : F/618/8192 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with essential and critical skills needed for effective communication within a business setting. Learners will cultivate an understanding of various communication forms, including non-verbal, verbal, written, and IT. This knowledge will empower learners to proficiently convey messages by choosing the most appropriate communication method based on the message's specific context and content. UNIT2- The Business Environment Reference No : J/618/8193 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with a comprehension of the idea of a business environment. Learners will foster an awareness of diverse business sectors, structures, and functions. Furthermore, learners will acquire insights into a business's inner and outer surroundings, where both micro and macroeconomic factors wield substantial influence over business operations. This knowledge will empower learners to evaluate a business's internal and external contexts proficiently. UNIT3- People Management Reference No : L/618/8194 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with the essential knowledge and insights required for proficiently guiding and supervising individuals within a business. Learners will cultivate an understanding of employee motivation, employee relationships, and performance management. This knowledge will enable learners to grasp the prerequisites for leaders and managers to facilitate and promote effective employee engagement. UNIT4- Customer Service Reference No : R/618/8195 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential knowledge and comprehension needed for effective performance in a customer service position. Learners will first establish a foundation in customer service basics, then explore customer types and strategies for fostering relationships with them within a business context. Building upon an understanding of various interpersonal skills, this unit will allow learners to showcase their ability to work independently and collaboratively in a team to deliver exceptional customer experiences. UNIT5- Finance in Business Reference No : Y/618/8196 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with the foundational knowledge necessary for documenting financial transactions and generating financial statements. Learners will acquire an understanding of various economic and accounting methods, including the double-entry accounting system, budgeting, and investment assessment. This knowledge will empower learners to document financial transactions and create accounting statements proficiently. UNIT6- Marketing Reference No : D/618/8197 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential marketing knowledge and skills necessary to participate in marketing endeavours actively. This is complemented by understanding critical marketing and campaign principles, which are the basis for generating and delivering market research findings and a marketing campaign. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

OTHM Level 3 Diploma in Business Management
Delivered Online On Demand11 months
£780.35

Conflict management

By Compete High

Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

Conflict management
Delivered Online On Demand10 hours
£25