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547 Interpersonal Skills courses

M.D.D ART THERAPY AND EXPRESSIVE THERAPIES PACKAGE (SELF IMPROVEMENT)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Introducing the Art Therapy and Expressive Therapies Package: Unleash Your Creativity, Heal, and Flourish Are you seeking a unique and powerful way to express your emotions, process experiences, and find healing? Miss Date Doctor’s Art Therapy and Expressive Therapies Package offers you a creative and transformative journey to explore your inner world, tap into your creativity, and promote emotional well-being. Art therapy and expressive therapies provide a non-verbal and imaginative outlet for processing emotions and experiences. Through various creative mediums, you’ll discover new insights, release emotional tension, and cultivate a deeper connection with yourself. Here’s how the Art Therapy and Expressive Therapies Package can benefit you: Creative Expression: Engage in various expressive art forms, such as drawing, painting, sculpting, and collage-making. These creative expressions allow you to communicate thoughts and feelings that might be challenging to put into words. Emotional Release: Through art, you can release emotions that may have been suppressed or difficult to express verbally. The creative process can be cathartic, enabling you to process complex feelings and experiences. Self-Exploration: Art therapy encourages self-reflection and introspection. As you create art, you’ll gain insights into your thoughts, emotions, and subconscious mind, fostering greater self-awareness. Empowerment and Agency: Art therapy emphasizes the process rather than the end result, empowering you to embrace imperfection and experiment without judgment. This approach can extend to other aspects of life, promoting a sense of agency and resilience. Stress Reduction: Engaging in creative activities can reduce stress and promote relaxation. The meditative aspects of art therapy can provide a welcome escape from daily pressures and anxieties. Healing Trauma: For individuals who have experienced trauma, art therapy can be a gentle and effective way to explore and heal from emotional wounds. The creative process can foster a sense of safety and control in processing traumatic memories. Enhancing Communication: For those who find it challenging to express themselves verbally, art therapy offers an alternative means of communication. It can improve verbal expression and interpersonal skills. Building Confidence: Creating art allows you to tap into your inherent creativity, fostering a sense of accomplishment and boosting self-confidence. As you witness the fruits of your artistic expression, you’ll gain greater confidence in your abilities. Participating in art therapy and expressive therapies at Miss Date Doctor is a journey of self-discovery and growth. Our skilled therapists will guide you in exploring various artistic mediums and techniques, tailoring the experience to suit your unique needs and preferences. Experience the transformative power of creativity, heal from emotional wounds, and flourish in the Art Therapy and Expressive Therapies Package. Embrace art as a powerful tool for self-expression and personal growth. Unleash your creativity and find healing in the beautiful world of art therapy. 3 X 1 hour sessions https://relationshipsmdd.com/product/art-therapy-and-expressive-therapies-package/

M.D.D ART THERAPY AND EXPRESSIVE THERAPIES PACKAGE (SELF IMPROVEMENT)
Delivered in London or UK Wide or OnlineFlexible Dates
£700

PMI-ACP Exam Prep: On-Demand

By IIL Europe Ltd

PMI-ACP® Exam Prep: On-Demand This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-à-vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure

PMI-ACP Exam Prep: On-Demand
Delivered Online On Demand21 hours
£1,350

Achieving Customer Service Excellence - PROUD Principle® (Classroom)

By PMR Training and Development Ltd

The PROUD Principle® 1 Day workshop. An innovative and powerful Customer Service model, providing customer service excellence.

Achieving Customer Service Excellence - PROUD Principle® (Classroom)
Delivered In-PersonFlexible Dates
£200

The Principles of Emotional Intelligence

By Ei4Change

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions. We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

The Principles of Emotional Intelligence
Delivered Online On Demand
£470

Professional Scrum Master I

By Fractal Training

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Master I™ (PSM I) to master the fundamentals of Scrum. Learn the framework, mechanics, and roles to ensure successful implementation by your team. Course Description Our Scrum.org certified online professional scrum master courses set industry standards with a remarkable 98% first-time pass rate. Say goodbye to PowerPoint and embrace 100% interactivity. Gain hands-on practical skills, learning how to implement immediately and achieve tangible results. Learn to empower Scrum Teams for organisational value delivery. Gain insight into Scrum theory, empiricism, and its framework-to-principal connection. Understand how to apply Agile principles to real-world contexts. Grasp uncertainty and complexity in product delivery, Scrum values' significance, and the essence of "Done" for transparency. Master agile planning with the Product Backlog. Acquire self-management, interpersonal skills, and the crucial role of a Scrum Master as a leader. Develop the necessary skills, traits, and behaviour for effective Scrum Mastery. Why Train With Us? Explore Agile and Scrum principles with our immersive two-day online course where we prioritise your growth and success. Led by experienced industry professionals and supportive Professional Scrum Trainers, we go beyond PowerPoint to offer engaging, hands-on learning experiences. Gain a profound understanding of Scrum theory and discover practical applications relevant to your workplace challenges enabling immediate and impactful change. From debunking myths to empowering your Scrum Teams with the right practices, we'll be with you every step of the way - from learning to passing the test and implementing it seamlessly into your job context. Who Should Attend This Course? Suitable for all industries tackling complex problems, the Professional Scrum Master training course is designed for: Those aspiring to become Scrum Masters Practitioners and consultants seeking to enhance their Scrum expertise Anyone involved in product delivery through Scrum methodologies Agile managers aiming to understand the Scrum Master's role Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: Free PSM1 practice assessment for certification success Free PSM1 resource bundle to master Scrum Free PSM1 exam revision sheets Free exam coaching sessions for first-time success in your PSM1 exam Free 1:1 coaching to excel at work as a Professional Scrum Master Our Clients Our Testimonials

Professional Scrum Master I
Delivered OnlineFlexible Dates
£950

Chaperone and Safeguarding Training Diploma

By Compliance Central

***Chaperone and Safeguarding: Become a Guardian of Well-being (NO Experience Needed!)***** Did you know that recent government reports highlight a significant increase in the need for Chaperone and Safeguarding professionals across various sectors? This vital role ensures the safety and well-being of individuals during vulnerable situations. The Chaperone and Safeguarding Training Diploma equips you with the theoretical knowledge and skills to excel in this rewarding career path. This comprehensive Chaperone and Safeguarding program delves deep into the core principles of Chaperone and Safeguarding, providing you with the necessary tools to navigate sensitive situations with confidence. You'll gain a thorough understanding of your responsibilities, legal frameworks, and effective communication techniques to foster a safe and respectful environment. Learning Outcomes: By the end of this Chaperone and Safeguarding training, you will be able to: Understand the core principles and best practices of Chaperone and Safeguarding. Demonstrate a comprehensive understanding of Chaperone and Safeguarding procedures for intimate examinations. Effectively identify and respond to situations involving sexual misconduct within the context of Chaperone and Safeguarding. Clearly define the roles, responsibilities, and appropriate interactions of a Chaperone and Safeguarding professional. Apply Chaperone and Safeguarding principles to prevent and control the spread of infections. Develop strong interpersonal skills for effective communication and collaboration in a Chaperone and Safeguarding role Course Curriculum of Chaperone and Safeguarding Training Diploma : Module 01: Introduction to Chaperone Training, This introductory module establishes a solid foundation in Chaperone and Safeguarding, exploring key concepts and frameworks. Module 02: Intimate Examination, Intimate Examination Gain in-depth knowledge about the protocols and best practices surrounding intimate examinations within a Chaperone and Safeguarding context. Module 03: Dealing with Sexual Misconduct, Develop a clear understanding of sexual misconduct and equip yourself with effective strategies for identification, prevention, and reporting. Module 04: The Roles, Responsibility and Interaction of a Chaperone, Explore the multifaceted roles and responsibilities of a chaperone, delving into appropriate interactions and communication techniques. Module 05: Prevention and Control of Infection, Learn about infection prevention and control measures, ensuring a safe and hygienic environment for all involved in Chaperone and Safeguarding situations. Module 06: Interpersonal Skill, Develop essential interpersonal skills for building trust and rapport, fostering a positive and respectful atmosphere during Chaperone and Safeguarding interactions. Module 07: Legal Issues, Gain a solid understanding of the legal frameworks and requirements surrounding Chaperone and Safeguarding practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Chaperone Training 10:19 1: Introduction to Chaperone Training 10:19 Intimate Examination 10:08 2: Intimate Examination 10:08 Dealing with Sexual Misconduct 19:11 3: Dealing with Sexual Misconduct 19:11 The Roles, Responsibility and Interaction of a Chaperone 17:01 4: The Roles, Responsibility and Interaction of a Chaperone 17:01 Prevention and Control of Infection 17:07 5: Prevention and Control of Infection 17:07 Interpersonal Skill.mp4.crdownload 03:34 6: Interpersonal Skill.mp4.crdownload 03:34 Legal Issues 17:28 7: Legal Issues 17:28 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? This Chaperone and Safeguarding program is designed for individuals seeking to become qualified chaperones across various sectors, including healthcare, social care, education, and entertainment. It is ideal for those who want to contribute to a safe and secure environment for vulnerable individuals, upholding the highest standards of Chaperone and Safeguarding practices. Requirements There are no specific prerequisites for enrolling in this Chaperone and Safeguarding course. However, a genuine interest in Chaperone and Safeguarding and a commitment to upholding high ethical standards are essential. Career path With successful completion of the Chaperone and Safeguarding Training Diploma, you can pursue a rewarding career in various sectors. This qualification empowers you to become a Chaperone and Safeguarding professional in healthcare settings, educational institutions, social care environments, or the entertainment industry, making a significant contribution to the well-being of individuals. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Chaperone and Safeguarding Training Diploma
Delivered Online On Demand1 hour 36 minutes
£12

Coaching and Mentoring Level 2

4.5(3)

By Studyhub UK

Begin a journey of discovery with the 'Coaching and Mentoring Level 2' course, an enlightening and inspiring educational experience. This course elucidates the nuanced differences between coaching and mentoring, guiding you through their objectives and processes. Explore the ethical dimensions underpinning these practices, gaining insight into their moral framework and their responsibility. The curriculum, ranging from foundational concepts in coaching and mentoring to developing personal, management, and functional skills, stands as a guide for those eager to master these essential interpersonal skills. The course offers an in-depth understanding of various models in coaching and mentoring. It emphasizes the importance of effective communication, a cornerstone in these fields, equipping learners with the ability to foster impactful interactions. Each module builds upon the previous, ensuring a cohesive and comprehensive learning experience. The distinction between mentoring and coaching is not just a topic of discussion but a thread that runs through the entire course, providing clarity on their unique roles and applications. This course is more than an educational venture; it's a transformative experience. Crafted to impart knowledge and mould perspectives, it enhances interpersonal skills and fosters a deep understanding of the mentoring and coaching landscape. The journey through these modules reshapes how you think, communicate, and lead. Learning Outcomes: Discern the differences and similarities in the roles and applications of coaching and mentoring. Understand and apply ethical considerations in mentoring scenarios. Master various models and approaches in coaching and mentoring for diverse contexts. Develop advanced communication skills. Acquire a blend of personal, managerial, and functional skills for professional growth. Why buy this Coaching and Mentoring Level 2? ⦁ Unlimited access to the course for a lifetime. ⦁ Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. ⦁ Structured lesson planning in line with industry standards. ⦁ Immerse yourself in innovative and captivating course materials and activities. ⦁ Assessments designed to evaluate advanced cognitive abilities and skill proficiency. ⦁ Flexibility to complete the Course at your own pace, on your own schedule. ⦁ Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. ⦁ Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Coaching and Mentoring Level 2 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Coaching and Mentoring Level 2 course for? Individuals seeking to deepen their understanding of mentoring dynamics. Professionals aiming to incorporate coaching and mentoring skills into their leadership style. Educators and trainers aspiring to integrate these techniques into their teaching methodologies. HR professionals and managers who wish to foster a supportive and growth-oriented workplace environment. Anyone interested in pursuing a career in coaching, mentoring, or related fields. Prerequisites This Coaching and Mentoring Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Life Coach: Average salary £30,000 - £60,000 Annually Corporate Mentor: Average salary £35,000 - £70,000 Annually HR Manager: Average salary £35,000 - £55,000 Annually Training and Development Officer: Average salary £25,000 - £40,000 Annually Educational Consultant: Average salary £30,000 - £50,000 Annually Personal Development Trainer: Average salary £25,000 - £45,000 Annually Course Curriculum Coaching and Mentoring Level 2 Module 01: Introduction to Coaching and Mentoring 00:28:00 Module 02: Coaching and Mentoring: Objectives & Processes 00:33:00 Module 03: Ethical Aspects of Coaching and Mentoring 00:35:00 Module 04: Coaching and Mentoring Models 01:01:00 Module 05: Effective Communication Skills 00:28:00 Module 06: Personal Skills 00:27:00 Module 07: Management Skills 00:26:00 Module 08: Functional Skills 00:35:00 Mock Exam Mock Exam - Coaching and Mentoring Level 2 00:20:00 Final Exam Final Exam - Coaching and Mentoring Level 2 00:20:00

Coaching and Mentoring Level 2
Delivered Online On Demand5 hours 13 minutes
£10.99

Building Hyper Performance Scrum Teams

By IIL Europe Ltd

Building Hyper Performance Scrum Teams: Using Crew Resource Management Techniques from Aviation Have you ever been part of an organization or team where leaders failed to accept input from junior team members and a project or initiative failed? Now imagine being part of a team flying an aircraft where either failing to share information or not acting on critical information in a decisive manner can cause the aircraft you're in to crash. In the Flight Decks of today's aircraft, open communication and the ability to respectfully question authority are essential cognitive and interpersonal skills every crew member must learn so as a team they can mitigate the unforgiving risks inherent in their complex environment. Thirty years ago flight deck culture was entrenched in hierarchical command and control management. This is very similar to the legacy of waterfall command and control leadership styles that is impeding agile transformations around the globe. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Building Hyper Performance Scrum Teams
Delivered Online On Demand30 minutes
£15

Service Helpdesk & Technical Support : Beginner's Guide

4.9(27)

By Apex Learning

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Service Helpdesk & Technical Support : Beginner's Guide
Delivered Online On Demand
£100

Social Relationships: Goals and Strategies

4.3(43)

By John Academy

Discover the keys to thriving in your social connections with our comprehensive course, 'Social Relationships: Goals and Strategies.' From effective communication and conflict resolution to establishing healthy boundaries, learn the essential skills needed to cultivate and sustain meaningful relationships. Navigate the digital age with confidence, embrace diversity, and set personalized goals for lasting connections. Elevate your interpersonal skills and embark on a journey towards fulfilling social connections. Enroll now to unlock the secrets to successful and satisfying relationships.

Social Relationships: Goals and Strategies
Delivered Online On Demand
£23.99