395 Interpersonal Skills courses delivered Online

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders

33 in 1 Premium Bundle| ++Gifts:1 Free PDF & Transcript | CPD Certified | 24/7 Expert Support

33 in 1 CPD Accredited Diploma | ++Gifts: 1cFree PDF & Transcript | New & Updated | 24/7 Learner Support

Updated 2024 | Level 4 HLTA | Ofqual Regulated | By Focus Awards | Tutor Support | 100% Online | For Teaching Assistants

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

Immerse yourself in the world of meaningful social impact with our exclusive bundle: Corporate Social Responsibility (CSR) & Social Work Studies Diploma. Are you driven by a deep desire to create positive change and make a difference in people's lives? In the United Kingdom, the fields of CSR and social work offer the opportunity to contribute to society and a fulfilling career path, with annual earnings ranging from £25,000 to £45,000. Our comprehensive bundle consists of two impactful courses combining the knowledge and skills needed to excel in corporate social responsibility and social work. Whether you envision yourself working with companies to implement sustainable practices or directly supporting individuals and communities as a social worker, this bundle equips you with the necessary tools and expertise to make a lasting impact. Each course in this Corporate Social Responsibility (CSR) & Social Work Studies Diploma bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated. This Corporate Social Responsibility (CSR) & Social Work Studies Diploma bundle promises an evolving learning experience. Engage in this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Corporate Social Responsibility (CSR) Diploma in Social Work Studies Learning Outcomes: Develop a comprehensive understanding of corporate social responsibility principles, practices, and ethical frameworks. Acquire the skills to design and implement sustainable CSR strategies that create positive social and environmental impact. Gain a deep understanding of social work principles, social justice, and human rights, as well as the skills to provide support, advocacy, and care to individuals and communities. Enhance your ability to assess community needs, plan interventions, and collaborate with stakeholders to address social challenges. Cultivate effective communication and interpersonal skills to work compassionately with diverse populations and empower individuals to overcome obstacles. Acquire critical thinking and problem-solving skills necessary to navigate complex social issues and contribute to positive change at both corporate and community levels. Corporate Social Responsibility (CSR) & Social Work Studies Diploma course invites you to embark on a journey that merges the principles of CSR and social work, enabling you to become a catalyst for positive change in society. This exclusive offering combines two introductory courses to equip you with the knowledge and skills necessary to impact the world positively. In the CSR course, you will dive into the principles and practices of ethical business conduct, environmental sustainability, and community engagement. You will explore the role of corporations in creating a sustainable future, learn how to design and implement CSR strategies and gain insights into responsible supply chain management. With a focus on ethical decision-making and stakeholder engagement, this course will empower you to drive positive change within corporate settings. The Diploma in Social Work Studies will immerse you in social work, providing a holistic understanding of social justice, human rights, and the skills required to support and advocate for individuals and communities. You will learn about the challenges faced by vulnerable populations, develop essential counselling and communication skills, and gain insights into policy analysis and community development. This course will enable you to make a real difference in people's lives and contribute to creating a more just and inclusive society. Join us on this transformative journey and unlock your potential to create meaningful change in the world. Enrol in our CSR & Social Work Studies Diploma bundle today and become a force for good in both the corporate and social sectors. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Individuals are passionate about positively impacting society and addressing social challenges. Professionals seek to develop or enhance their corporate social responsibility and social work skills. Graduates interested in pursuing careers in CSR, sustainability, or social work. Employees or managers in CSR departments of companies who wish to expand their knowledge and effectiveness. Social workers or individuals in related fields who want to broaden their understanding and skills in CSR. Career path Our course will prepare you for a range of careers, including: Corporate Social Responsibility Officer: £25,000 - £40,000 per year Sustainability Consultant: £30,000 - £50,000 per year Social Worker: £27,000 - £37,000 per year Community Development Officer: £25,000 - £35,000 per year CSR Manager: £35,000 - £55,000 per year Policy Analyst: £30,000 - £45,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing CSR - Corporate Social Responsibility and Diploma in Social Work Studies, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

***Transform Yourself: From Beginner to Legal Secretary in One Course*** Did you know according to a recent report, the demand for Legal Secretaries is expected to grow by 5% in the next few years? This essential role provides the foundation for a successful legal career. If you're looking to step into the exciting world of law, this legal course comprehensive course equips you with the knowledge and skills to thrive as a Legal Secretary. This Legal Secretary - Legal Office Administration and Support course is designed to provide a theoretical grounding in all the key areas a Legal Secretary needs to excel. Through a series of engaging modules, you'll gain a thorough understanding of English Law, legal terminology, and essential secretarial practices. Learning Outcomes By the end of this Legal Secretary - Legal Office Administration and Support course, you will be able to: Gain a thorough understanding of the legal secretary's role and responsibilities within a legal practice. Develop a strong foundation in English Law and the legal systems that govern the UK. Master the fundamentals of contract law, tort law, wills & probate, property law, criminal law, and family law. Hone your skills in professional writing, document creation, proofreading, and editing. Learn effective meeting management, minute-taking techniques, and data management practices. Develop a comprehensive understanding of human rights and their application in legal contexts. Key Highlights for Legal Secretary - Legal Office Administration and Support Course: CPD QS Accredited Proficiency with this Legal Secretary course. After successfully completing the Legal Secretary course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Legal Secretary course. The online test with immediate results You can study and complete the Legal Secretary course at your own pace. Study for the Legal Secretary course using any internet-connected device, such as a computer, tablet, or mobile device. This Legal Secretary - Legal Office Administration and Support course is your gateway to a fulfilling career as a Legal Secretary. Throughout the course, you'll delve into various legal areas, including contract law, tort law, wills & probate, property law, criminal law, family law, and business law. You'll gain insights into the legal systems within the UK and explore the intricacies of legal documents. The Legal Secretary course also emphasizes the importance of communication, interpersonal skills, and organization, all essential for success as a Legal Secretary. Furthermore, you'll develop proficiency in document proofreading, editing, and minute-taking, ensuring accuracy and efficiency in your daily tasks. The Legal secretary course also covers essential secretarial skills like data management, record-keeping, and meeting management, equipping you to provide exceptional support to lawyers and legal teams. Curriculum Breakdown of the Legal Secretary - Legal Office Administration and Support Course Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Secretary - Legal Office Administration and Support course is suitable for: Individuals with an interest in a career in law. Those seeking to become a Legal Secretary. Professionals looking to enhance their legal knowledge and secretarial skills. Graduates seeking entry-level positions in the legal sector. Career changers interested in transitioning into the legal field. Anyone who wants to gain a foundational understanding of the legal system. Requirements There are no specific prerequisites for this Legal Secretary - Legal Office Administration and Support However, a basic understanding of legal terminology and strong written communication skills will be beneficial. Career path This Legal Secretary - Legal Office Administration and Support course provides a strong foundation for a fulfilling career as : Paralegal Legal Assistant Solicitor (with further qualifications) Legal Compliance Officer Legal Consultant Legal Case Manager ***Enroll today and take the first step towards becoming a successful Legal Secretary!*** Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACP© exam. Overview Upon successful completion of this course, you will know: ? Agile principles and practices that will enhance team productivity and improve customer satisfaction ? How to create transparent communication among stakeholders ? How to manage project's scope, schedule and budget in an Agile environment ? How to maximize business value and deliver most value early in the project ? How to build high-performing team ? How to plan at multiple levels and manage stakeholders' expectations ? How to detect, track and resolve risks in an Agile project This course provides participants with a solid foundation of the PMI-ACP© exam. Participants will be introduced to PMI Agile concepts and practices. Introduction to the PMI-ACP© Course and ExamAgile Principles and Mindset Agile project Management Framework: ? What is Agility ? Agile Manifesto ? Agile Principles ? Agile Methodologies: Scrum, Kanban, Extreme programming (XP), Lean ? Agile leadership ? Agile process overview Value-Driven Delivery What is Value-driven delivery, how to deliver value early and minimize waste Assessing Value - Return on Investment (ROI), net present value (NPV), Internal rate of return (IRR), earned value management, managing risk Value Based prioritization ? Customer-Valued prioritization, prioritization schemes (Kano analysis, MoSCoW, relative prioritization / ranking Delivering incrementally ? Minimal Viable Product (MVP), Minimal marketable Feature (MMF), Work In progress (WIP), WIP Limits, Bottlenecks, Cumulative Flow Diagram (CFD) Contracting in Agile projects Verification and validation Stakeholder Engagement Identifying project stakeholders Managing stakeholder engagement Establishing a shared vision ? Agile chartering, Definition of 'Done' (DoD), Agile modelling, wireframes, personas Communication Management ? face to face communication, two-way communication, knowledge sharing, information radiators, social media Working collaboratively ? workshops, brainstorming, collaboration games Interpersonal skills for Agile success ? emotional intelligence, active listening, facilitation, negotiation, conflict resolution, participatory decision making Team Performance Agile team roles High-performing Agile teams ? stages of team development Adaptive leadership Creating collaborative team spaces ? co-located teams, osmotic communication, distributed teams Tracking team performance in Agile teams ? burn charts, velocity Adaptive Planning Defining adaptive planning Principles of Agile planning Tools for sizing and estimating Releases and Iterations planning Problem Detection ?nd Resolution How problems impact a project Detecting problems ? lead time and cycle time, defects, variance analysis, trend analysis, control limits Managing projects threats and issues ? risk-adjusted backlog, risk severity, risk burndown graphs Solving problems Continuous Improvement Multiple levels of improvement ? processes, product, people Implementing continuous process improvement ? process tailoring, systems thinking, process analysis, value stream mapping, project pre-mortems Working towards continuous product improvement ? product feedback loops and learning cycle Leading continuous people improvement ? retrospectives, team self-assessments PMI-ACP© Exam Preparation PMI-ACP© Exam Particulars Overview PMI-ACP© Exam Particulars PMI-ACP© Candidate Requirements PMI-ACP© Candidate Fees PMI-ACP© Exam Application Process

Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Course Overview: Discover the transformative power of psychotherapy with our comprehensive Counselling Course. Designed to equip you with essential knowledge and skills, this course deeply explores psychotherapy's principles, theories, and techniques. Whether you are a student seeking a fulfilling career path or a professional looking to enhance your existing skills, this course is the ideal choice.The Counselling Course, with its meticulous focus on Psychotherapy, is tailored to meet this challenge head-on. The curriculum dives deep into the fundamentals, history, and various approaches to psychotherapy, elucidating its profound impact on individual and collective mental health. From discussing the dynamics of the therapeutic relationship to demystifying the unconscious mind, this course provides an in-depth insight into psychotherapy.By enrolling in this course, you will embark on a journey of self-discovery and personal growth, acquiring the tools to facilitate positive change in the lives of others. Key Features of the Course: Receive a CPD certificate upon completion, enhancing your professional credentials and demonstrating your commitment to continuous development.24/7 learning assistance, ensuring you have the support you need at every stage of your learning journey. Who is This Course For? This course is perfect for individuals interested in psychology, counselling, or the mental health field. It suits students, professionals, or anyone seeking a comprehensive understanding of psychotherapy and its useful applications. Whether you aspire to become a psychotherapist, psychologist, or counsellor or simply wish to develop your interpersonal skills and emotional intelligence, this course will provide the knowledge and insight you need. What You Will Learn: In this comprehensive Counselling Course, you will gain extensive knowledge and helpful skills in psychotherapy. You will explore the foundations of psychotherapy, its historical context, and its relationship with psychology and counselling. You will learn to establish a therapeutic relationship based on trust and empathy. The course will cover working with diverse populations, including children, and the dynamics of individual and group therapy sessions.You will study various therapeutic approaches, such as psychodynamic, humanistic, and cognitive-behavioural, understanding their theoretical principles and applications. The course will also delve into the unconscious mind, defence mechanisms, and the importance of online psychotherapy.By the end, you will have the necessary knowledge to pursue a career as an online psychotherapist and positively impact individuals seeking support and healing. Why Enrol in This Course: This Counselling Course has garnered excellent reviews from learners worldwide, receiving high praise for its comprehensive content and engaging delivery. Our course content is continuously updated to ensure relevance and alignment with the latest industry trends and best practices, allowing you to stay ahead in psychotherapy.By enrolling in this course, you will develop valuable skills such as active listening, empathy, and effective communication, which are highly sought-after in various professional settings. Furthermore, the flexibility of online learning enables you to study at your own pace, making it ideal for individuals with busy schedules or those seeking to balance their studies with other commitments. Requirements: There are no specific prerequisites for this course. An open mind, a genuine interest in psychology and human behaviour, and a willingness to learn are all required to embark on this enlightening journey. Career Path: Upon completion of this course, you will have a range of career opportunities available to you, including: Psychotherapist: Average UK Salary: £40,000 Counsellor: Average UK Salary: £35,000 Psychologist: Average UK Salary: £45,000 Family Therapist: Average UK Salary: £42,000 Play Therapist: Average UK Salary: £38,000 School Counsellor: Average UK Salary: £30,000 Certification: Upon completing the Counselling Course, you will receive a CPD (Continuing Professional Development) certificate, providing tangible evidence of your newfound expertise and commitment to professional growth.Take advantage of this opportunity to embark on a rewarding journey into psychotherapy. Enrol today and unlock your potential to make a positive impact in the lives of others. Course Curriculum 7 sections • 23 lectures • 02:33:00 total length •Psychotherapy Promo: 00:02:00 •About the Instructor: 00:02:00 •About the Course: 00:04:00 •What is Psychotherapy?: 00:08:00 •A Short Historical Introduction: 00:07:00 •Psychology, Counselling & Psychotherapy: 00:08:00 •Where do Psychotherapists work?: 00:08:00 •Who Can Benefit from Psychotherapy?: 00:08:00 •Short-Term Vs Long-Term Therapy: 00:08:00 •Therapeutic Relationship: 00:07:00 •What does the First Psychotherapy Session Involve?: 00:08:00 •Psychotherapy for Children: 00:12:00 •Individual and Group Sessions: 00:07:00 •Family Therapy: 00:08:00 •Psychodynamic Approach: 00:06:00 •Unconscious Processes (The Unconscious Mind): 00:08:00 •Defense Mechanisms: 00:08:00 •Humanistic Approach: 00:07:00 •Cognitive Behavioural Approach (CBT): 00:08:00 •Face-to-face Vs 'Online' Psychotherapy: 00:08:00 •How to Become an Online Psychotherapist?: 00:09:00 •Thank You and Good Bye!: 00:02:00 •Resources - Counselling Course: 00:00:00