5471 International Software Testing Qualifications Board (ISTQB) courses delivered Online

When you hear about journal therapy among all the other therapies, the question of what it is may pop into your head right away. It is writing down our thoughts and emotions regarding our personal experiences in a notebook for therapeutic purposes. We can sort through recent events and potential issues by engaging in this form of private introspection. Although the majority of people recognize the potential advantages of journaling or maintaining a diary, the Journal Therapy Course acts as alternative medicine and its goal is to provide you with something much more substantial than a how-to manual for diary writing. It seeks to convince you of the cathartic benefits of genuine journal therapy and equip you with the knowledge and skills necessary to form your therapeutic writing habit. It also attempts to point to coaches and counsellors who are eager to include journal therapy into their practices in the direction of the methods and frameworks that will work best. The Journal Therapy Course introduces you to the frameworks and techniques for journal therapy as well as the equipment and setting required for productive, therapeutic journaling. Before being introduced to some of the most well-liked and successful strategies used in therapeutic writing, you'll also be given some potent journaling prompts to get you started. These include making lists, writing letters, documenting events, creating biographical statements, having conversations, and sprinting. Enrol in the Journal Therapy course to get a jump start on your career objectives! Learning Outcome When the course is over, you will: Recognize the therapeutic value of keeping a journal. Have a variety of workouts and journaling prompts available Know the many journaling methods available Understand the benefit of diary therapy on a psychological, emotional, and physical level Learn how to utilise a notebook to manage your stress, anxiety, and depression. Possess the assurance and resources necessary to interpret dreams using a dream journal Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Course Module 1: Introduction Module 2: Writing to Heal Module 3: Journal Therapy as a Treatment Method Module 4: Foundations of Therapeutic Writing Module 5: Structure of Journal Writing Module 6: What People Need to Write Module 7: The Six Windows Model Module 08: Writing to Help You Take Control of Your Own Life Module 09: Therapeutic vs Creative Journaling Module 10: Journaling for a Better Career and Self Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for - Students Recent graduates Job Seekers Requirements You will not need any prior background or expertise to enrol in this course. Career path People who want to succeed in both their personal and professional lives should enrol in our Journal Therapy course. Enrol in this Journal Therapy course to hear from thought leaders in the field and network with professionals all over the world. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Discover how to become a bake-off ace and produce delicious food that looks as good as it tastes when you take our popular Cake Decorating Online Course. The process of baking the perfect cake doesn't end when you take it out of the oven; it has to be worked, iced, topped, and presented. You can learn how to turn a simple sponge into an incredible culinary creation by following the tips contained in this comprehensive Cake Decorating training. Key Topics to Be Covered by this Cake Decorating Course: Basic baking methods and the history of cake decorating Types of cake and types of decorating materials Covering cakes with frosting, icing, and pastes Using glazes and stacking layers for the best effect Piping, writing, and starting your own business Including advice and knowledge from cooking maestros, each online this Cake Decorating course module can be taken at your own pace and used to create a sweet-tasting sensation. You will learn everything you need to know in the kitchen, from mixing a mocha buttercream to assembling a layer cake. This learning experience of Cake Decorating covers the whole baking and decorating process, whilst teaching you how to work with frosting, pastes, and glazes, in addition to stacking and piping methods. This Cake Decorating training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! Why Prefer this Cake Decorating Course? Opportunity to earn a certificate accredited by CPDQS after completing this Cake Decorating course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Cake Decorating course: Module 01: Introduction Module 02: Baking the Cake Module 03: Recipes Module 04: Types of Cakes Module 05: Frosting and Icing Module 06: Working with Different Paste Module 07: Working with Glazes Module 08: How to Stack a Cake Module 09: Piping and Writing Module 10: Health, Safety and Food Hygiene Module 11: Cake Decorating Business Assessment Process Once you have completed all the modules in the Cake Decorating course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cake Decorating course is for: Amateur bakers who want to learn professional cake decorating techniques Anyone who wants to start their own cake decorating business Those who want to add a new skill to their existing culinary skills Requirements You will not need any prior background or expertise to enrol in this Cake Decorating course. Career path After completing this Cake Decorating course, you are to start your career or begin the next phase of your career. Like as: Cake Decorator: £17,000-£28,000 per year Pastry Chef: £17,000-£30,000 per year Bakery Manager: £20,000-£35,000 per year Head Baker: £20,000-£35,000 per year Cake Artist: £22,000 per year Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

** Once in a Lifetime Offer! Grab It or Lose It! Exclusive UK Standard Training! ** This Paediatric First Aid course is designed for individuals who want to start their career as pediatric nurses, pediatric occupational therapists, or anyone who wants to enhance their knowledge of pediatric first aid. Are you looking to improve your current abilities or make a career move? Our unique Paediatric First Aid course might help you get there! Expand your expertise with high-quality training - study the Paediatric First Aid course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Paediatric First Aid online training course. The Paediatric First Aid course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Paediatric First Aid course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Paediatric First Aid training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What you learn from this course? Familiarise with Paediatric First Aid Learn how to conduct assessment and assistance in Paediatric First Aid Key techniques to provide first aid for loss of responsiveness Key techniques to provide CPR Gain key skills to provide first aid to common illnesses, injuries and incidents Why Prefer Us? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! Key Topics To be Covered First aid for acute medical conditions CPR Call for Emergency Aid for common injuries *** Course Curriculum *** Here is the curriculum breakdown of the Paediatric First Aid course: Module 01: Introduction Module 02: Assessment and Assistance Module 03: Loss of Responsiveness and CPR Module 04: Paediatric First Aid for Common Illnesses, Injuries and Incidents Module 05: First Aid for Acute Medical Conditions Module 06: Call for an Emergency Module 07: Additional Reading Materials Assessment Process Once you have completed all the modules in the Paediatric First Aid course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Paediatric First Aid course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Paediatric First Aid Training, you are to start your career or begin the next phase of your career in this field. It is the basic learning that will help anyone in the following profession Officer Field Officer Paediatric Nurse Teacher Teaching Assistant SEN Teacher Nurse Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

By enrolling in our physiotherapy training, you will get the expertise to relieve people's physical suffering and take the initial steps toward mastering a well-demand career. This physiotherapy training will provide you with detailed insight into the concepts and methods used in physiotherapy. Anatomy, physiology, biomechanics, exercise therapy, manual treatment, electrotherapy, and patient management are just a few of the important topics discussed during the course. The physiotherapy training will also give a general introduction to industry-specific applications of physiotherapy and best practices. Individuals involved will also get the chance to hone their physiotherapy abilities through hands-on activities, case studies, and supervised clinical placement. Enrol yourself and be efficient for: Be familiar with the fundamental and more complex concepts of human anatomy, physiology, biomechanics, and movement Learn how musculoskeletal problems are evaluated and diagnosed Explain how electrotherapy, manual therapy, and exercise treatment are used Consider the importance of communication and patient management abilities Identify the fundamentals of treatment and chronic illness management Comprehend the importance of research in physiotherapy and how to evaluate research critically Acknowledge the professional and ethical issues that arise throughout the practice of physiotherapy Recognise the place of physiotherapy on the medical team Please Note: This Physiotherapy training does not entitle you to join the HCPC register or recognised Physiotherapists. But you will come across all the basic guidelines of Physiotherapy to boost and shine your knowledge in this particular field of Physiotherapy. Why Prefer Our Physiotherapy Training? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Physiotherapy Training: Module 01 What is Physiotherapy? Module 02: What do Physiotherapists do? Module 03: History of Physiotherapy Module 04: Skeletal Muscle Structure Module 05: Neuromuscular System Module 06: Injury Prevention Module 07: What is Sports Physiotherapy? Module 08: Osteoporosis Module 09: Back Pain & Critical Care Module 10: Aquatherapy & Hydrotherapy Module 11: Different Therapy Techniques Module 12: Treatment Method Module 13: For MND Patient Module 14: Musculoskeletal (MSK) Module 15: TENS Machines Module 16: What is Therapeutic Ultrasound? Module 17: Becoming a Physiotherapist Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Individuals who are seeking to become proficient in physiotherapy Healthcare professionals who want to improve their skills and knowledge in physiotherapy Individuals who are interested in pursuing a career in physiotherapy Professionals who are looking to improve their physiotherapy skills for career advancement or to increase their employability. Requirements You will not need any prior background or expertise to enrol in this course. Career path Physiotherapy Assistant: £18,545 to £21,176 District Nurse: £33,706 to £40,588 Sports Physiotherapist: £24,000 to £45,000 Musculoskeletal Physiotherapist: £25,654 to £45,838 Neurological Physiotherapist: £30,000 to £55,000 Paediatric Physiotherapist: £28,000 to £50,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

FREE DOWNLOADABLE " RECEPTIONIST " CAREER GUIDE INCLUDED IN THE RESOURCE SECTION! According to the BLS (Bureau of Labor Statistics), fast-growing fields such as healthcare and social services require administrative roles to support their growth. Did you know that in the UK, the National Health Service (NHS) employs over 350,000 healthcare support workers, many of whom play vital roles in patient care coordination? If you are highly organized and efficient, this may be the job for you. Medical Receptionists receive patients, assist them with filling out forms, maintain and retrieve medical files, and transcribe and type medical reports. Generally, they organize the huge amounts of data that the office generates every day. This comprehensive Medical Receptionist course equips you with the essential skills and knowledge to thrive in this rewarding profession. You'll gain a solid understanding of the role and its responsibilities, from scheduling appointments and maintaining medical records to ensuring patient confidentiality and workplace safety. The course also covers medical terminology, information technology specific to healthcare, and legal and ethical considerations. Remember, medical receptionists take on some of the workload of doctors and other healthcare practitioners, making them a valuable asset in this field. So, what are you waiting for? Just hit the "Enrol Now" button and let's get started! Learning Outcomes of Medical Receptionist Schedule appointments effectively using industry-standard software. Maintain accurate medical records following best practices and regulations. Implement efficient filing systems for optimal information retrieval. Uphold patient confidentiality within the legal and ethical framework. Navigate medical terminology with confidence when interacting with patients and staff. Apply IT skills to manage electronic health records and other healthcare software. By enrolling in this Medical Receptionist course, you'll gain the necessary skills and confidence to excel in this rewarding career path. Take the first step towards a fulfilling role in the healthcare industry today! Why Choose Us? Get a free student ID card with Medical Receptionist Training program (£10 postal charge will be applicable for international delivery) The Medical Receptionist is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medical Receptionist course materials The Medical Receptionist comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Module 1: Introduction Module 2: Organising Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal Aspects and Ethics How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers School leavers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Medical receptionist Office manager Medical assistant Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

24 Hours Left! Don't Let the Spring Deals Slip Away - Enrol Now! Are you looking to improve your current abilities or make a career move? Our unique Dental Nursing, Oral Diagnosis & Treatment Course might help you get there! Expand your expertise with high-quality training - study Dental Nursing, Oral Diagnosis & Treatment and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Dental Nursing, Oral Diagnosis & Treatment online training course. With this comprehensive Dental Nursing, Oral Diagnosis & Treatment course, you can achieve your dreams and train for your ideal career. The Dental Nursing, Oral Diagnosis & Treatment course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Dental Nursing, Oral Diagnosis & Treatment training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Dental Nursing, Oral Diagnosis & Treatment course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Dental Nurse Course? Opportunity to earn a certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Start your learning journey straight away with this Dental Nursing, Oral Diagnosis & Treatment course, and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Dental Nursing, Oral Diagnosis & Treatment course: Module 01: Introduction to Dental Assisting Module 02: General Dentistry Instruments Module 03: Dental Office Management Module 04: Oral Diagnosis, Treatment Planning, and Dental Terminology Module 05: General Handling and Safety of Dental Materials in the Dental Office Module 06: Infection Control and Instruments Module 07: Dental Radiology Module 08: Paediatric Dentistry Module 09: The Professional Dental Assistant Module 10: Standards of Dental Practice in the UK Assessment Process Once you have completed all the Dental Nursing, Oral Diagnosis & Treatment modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Dental Nursing, Oral Diagnosis & Treatment course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dental Nursing, Oral Diagnosis & Treatment course is suitable for: Individuals considering a career in dental nursing Those who are already working in the dental field and want to enhance their skills Anyone interested in oral health and patient care Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this Dental Nursing, Oral Diagnosis & Treatment course. Career path After completing this Dental Nursing, Oral Diagnosis & Treatment course, you are to start your career or begin the next phase of your career. Like as: Dental Nurse - £21,000 to £29,000 Dental Receptionist - £16,000 to £22,000 Dental Practice Manager - £25,000 to £40,000 Dental Hygienist - £30,000 to £50,000 Dental Therapist - £30,000 to £45,000 Dental Technician - £18,000 to £30,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Due to the industry's rapid job expansion, skincare specialists are in high demand today. This implies that finding employment shouldn't be too difficult for you. In addition, a skincare expert has the option of working in various environments. You have arrived at the right location if you want to profit from the circumstance. We offer a comprehensively designed Skincare & Nutrition course that is intended to expand your knowledge of skincare so that you can provide your customers with excellent skin care products and services. In this Skincare & Nutrition course, we will start by giving you a solid foundation on skin anatomy. You will learn the fundamentals of skin nutrients, skincare for different skin types, reducing the aging effect, and hair removal explanation. Additionally, we will discuss the concepts of eczema, skin infection, seasonal skincare, and many other important topics. A vast range of diverse occupations and roles are included in the expansive field of skincare. Actually, you have the freedom to select where in the world you wish to work. It is simple to start a local business that serves customers in your area. There are many proven advantages to thinking about this career through our Skincare & Nutrition course. Whether you are super organised, seeking employment stability, or yearning for a creative outlet, this Skincare & Nutrition course is for you. Enrol Now! Upon successful completion of this Skincare & Nutrition course, you will be able to, Improve your understanding of the skin anatomy. Learn about skin nutrients. Gain in-depth knowledge of skincare for different skin types. Explore the fundamentals of hair removal and diagnosis of skin disease. Get a complete overview of skin infection and seasonal skincare. Discover the effect of the sun and its' remedies. Why Prefer Our Skincare & Nutrition Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Skincare & Nutrition course: Module 01: Skin Anatomy Module 02: Skin Nutrients Module 03: Skincare for Different Skin Types Module 04: Skincare for Different Ethnicities Module 05: Reducing Ageing Effects Module 06: Hair Removal Examined Module 07: Diagnosis of Skin Disease Module 08: Eczema Module 09: Keratinising and Papulosquamous Disorders Module 10: Skin Infections Module 11: Remedies for Acne-Prone Skin Module 12: Seasonal Skincare Module 13: Effect of the Sun and Its' Remedies Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Skincare & Nutrition course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Skincare & Nutrition Course is ideal for: Professionals looking for a perfect foundation range for skincare and nutrition. Anyone interested in the benefits and uses of skincare and nutrition? Requirements You will not need any prior background or expertise to enrol in this Skincare & Nutrition course. Career path This Skincare & Nutrition course is extensively designed to benefit the following career options. Skincare Advisor Beauty Therapist Skincare Specialist In the United Kingdom, the average salary of these professions ranges from £20,000 to £40,000 per annum. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In winter, you plot and plan. In spring, you move! If you are looking to embark on a long-standing, sought-after career, take the first step to a successful walk of life with this highly regarded Functional Skills course. Are you looking to improve your current abilities or make a career move? Our unique Functional Skills course might help you get there! Expand your expertise with high-quality training - study the Functional Skills and get an expertly designed, great-value training experience. The Functional Skills course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Functional Skills course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Functional Skills training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What you'll learn in this course Learn about integers, Integers and ordering of integers, Addition and Subtractions of Integers Gain Complete knowledge about factors and multiples, Relations between LCM and HCF Acquire a basic grasp of Fractions, Convert mixed to improper and improper to mixed fractions. Learn Simplification Rule- BODMAS Decimal numbers about fractions, Addition and subtraction of Decimal Representation of Rational Numbers on Number line Rounding to the whole number, Rounding to the required number of decimals Estimation and Scientific Notation or Standard form Percentage, Ratio, Proportion, Unitary Method and its Application Profit, Loss, discount and Tax Why People Love this course From Academy for Health & Fitness: Opportunity to earn a certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Start your learning journey straight away with this Functional Skills Maths course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Functional Skills course: Module 1: Numbers and Negative Numbers Module 2: Multiples Factors Module 3: Fractions and Power Module 4: Percentages Module 5: Expressions Module 6: Decimals Module 7: Ratio and Proportion Module 8: Exponents and Radicals Module 9: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Functional Skills course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on our Functional Skills Maths programme can lead you to the following career path: Teacher Teacher Assistant Private Tutor Customer Service HR Manager Accountant Finance Manager And many more. Certificates Certificate of completion Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique Project Management Course might help you get there! Expand your expertise with high-quality training - study Project Management and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Project Management online training course. With this comprehensive Project Management course, you can achieve your dreams and train for your ideal career. The Project Management course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Project Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Project Management course today - gear up with the essential skills to set yourself up for excellence! After completion of the Project Management training program, you will be able to: Define the related terminologies Know the importance of the PMBOK and PMI Learn the 5 process groups and 10 knowledge areas by PMI Comprehend the work activity breakdown structure Understand how to write goals and requirements with deliverables Learn the triple constraint Make an effective schedule, risk management, and communication plan Create a network diagram and RACI chart Know how to perform fundamental management tasks and guarantee all documents are complete before the deadline Start your learning journey straight away with this Project Management course and take a step toward a brighter future! Why Prefer this Project Management Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Introduction Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I)Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out Assessment Process Once you have completed all the Project Management modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Project Management course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Management course is for you if you: Want to have a deeper insight into Project Management. Actively working in Project Management and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Project Management field. Requirements You will not need any prior background or expertise. All you need to take this Project Management is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Project Management is an important skills for many job sectors such as: Project assistant Project co-ordinator Project consultant Project Manager Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £28 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.