3422 Intelligence courses

QSIG training course description A concise overview of QSIG, covering the development, current use and future of this private network signalling protocol. What will you learn Describe the use of QSIG. Describe the evolution of QSIG. Describe functionality of the QSIGProtocol Stack. Describe functionality and use of the main Supplementary Services and Additional Network Functions within QSIG. QSIG training course details Who will benefit: Network/Systems Engineers Operators/Planners or anyone working within the QSIG Arena. Prerequisites: Telecommunications Introduction Duration 1 day QSIG training course contents Introduction What is QSIG? User benefits, flexible interconnection, public ISDN synergy, feature transparency-end to end intelligence, innovation specialist features - heterogeneous environment. Evolution of QSIG Evolution of QSIG, ISDN PBX Networking, Specification forum (IPNS), QSIG standardisation. The ITU-T reference model extended for corporate networks. QSIG Protocol Q Protocol stack, QSIG basic call layer 3 - SubLayer 1, QSIG Generic Functional layer 3 Sub-Layer 2 (GF), QSIG protocols for supplementary services & ANF's- Layer 3, Sub-Layer 3, Layer 3 Message Overview. Supplementary Services and ANFs QSIG supplementary services standardisation methodology. QSIG Services and additional network features: Advice of charge, Call Completion, (CCBS, CCNR), Call Forwarding and diversion (CFB, CFNR, CFU, CD), Services (CINT, CI, CO, CT, CW, DDI) Services cont. (DND, DNDO), Identification Services - (CLIP, COLP, CLIR, CNIP, CONP, CNIR), Other QSIG services and additional network features (Mobile, Multi Subscriber Number (MSN), Operator Services, Recall (RE), Sub-Addressing (SUB)), User to user signalling, compliance with services. Conclusion - QSIG1 FAQ's, European Computer Manufacturers Association. The Future.

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

***Don't Spend More; Spend Smart*** Life Just Got Better! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Criminal Law and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Criminal Law bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Criminal Law course that will enhance your skills and prepare you for the competitive job market. Also, our Criminal Law experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Criminal Law, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Criminal Law Bundle Consists of the following Premium courses: Course 01: Criminal Law Course 02: English Law and Legal System Level 3 Course 03: Crime Analysis Online Course Course 04: Criminal Psychology Course Level 2 Course 05: Emotional Intelligence and Human Behaviour Course 06: Witness Investigation Course 07: Interrogations And Confessions Psychology Course 08: Human Rights Course 09: Diploma in Substance Misuse Course 10: Addiction and Mental Health - Dual Diagnosis Course 11: Domestic Violence and Abuse Awareness - Level 2 Course 12: Certificate in Anti Money Laundering (AML) Course 13: Data Protection and Data Security Level 2 Course 14: Decision Making and Critical Thinking Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Criminal Law Introduction to Criminal Law Elements of a Crime Incitement, Conspiracy and Attempt Accomplice Crime Prevention The Police Prosecution, Caution and Diversion Youth Justice The Trial Sentencing Process Homicide Offences against Person Sexual Offences Theft Blackmail, Robbery & Burglary White-Collar Crime Terrorism & Law Property Offences Cybercrime & Piracy Prisons Probation Service War Crimes Course 02: English Law and Legal System Level 3 The Legal Workplace and Professionals Legal Systems Contract & Business Human Rights Employment Property Mortgage Wills, Probate & Estate Criminal Law Other Common Laws & Legal Matters Course 03: Crime Analysis Online Course Introduction to Crime Analysis The Criminal Justice System in England and Wales Classification of Crime Crime Scene Crime Mapping Tactical Crime Analysis Strategic and Administrative Crime Analysis Criminal Behaviour and Psychology Financial and Environmental Criminology Criminal Justice Criminal Profiling: Science, Logic and Metacognition Phases of Profiling Criminal Intelligence Analysis Technology in Criminal Intelligence Analysis Research Method and Statistics in Crime Analysis Policing and Cyber Security Forecasting Future Occurrences and Prediction Course 04: Criminal Psychology Course Level 2 Understanding Criminal Psychology Influence of Mental Disorders Classification of Crime Forensic Science Victimology The Criminal Justice System in England and Wales Course 05: Emotional Intelligence and Human Behaviour Human Behaviour and Basic Psychological Process Evolutionary Perspective of Human Behaviour Human Intelligence Intelligence Test and Variations in Intelligence Learning and Conditioning Language and Communication Introduction to Emotion Emotion Influences Cognition Stress, Anger and Conflict Emotional Intelligence Self-Leadership Neuro-Linguistic Programming (NLP) Course 06: Witness Investigation Introduction Research Methods in Forensic Psychology Theories of Offending Personal Attributes of Offenders Forensic Psychology in Police Investigations Forensic Psychology in the Courtroom Forensic Psychology in Practice Course 07: Interrogations And Confessions Psychology The English Law on Confessions Interrogation in Britain The Royal Commission Research: Persons at Risk amid Police Custody Identifying 'Oppressive' Police Interviewing Tactics in Britain Theories of Reason of Confession by Suspects The Psychological Assessment of False Confession The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 08: Human Rights Basic Concept of Freedom and Human Rights Classification of Human Rights Women's and Children's Right Various Aspects of Freedom Various International Human Rights Organisations Course 09: Diploma in Substance Misuse Substance Misuse and Outreach Worker Substances: Drugs, Alcohol and Others Abuses of Substance Misuse Why People Use Drug and Alcohol? The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Understand Possible Causes of Substance and Drug Abuse Implementing Substance Use Policy Effects of Drugs on the Body and Mind Enhancing Assessment and Treatment of Substance Misuse Health Consideration Specific Treatment Situations Substance Misusers: Children Risk Factors Pharmacological Agents Used in the Management of Substance Misuse Problems Planning and Implementing a Practice Improvement Subject Prevention and Awareness Substance Use Capabilities Across All Level of Social Work Career Consultancy Course 10: Addiction and Mental Health - Dual Diagnosis Promotional Video SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support Course 11: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Domestic Violence and Abuse Legislation in the UK Course 12: Certificate in Anti Money Laundering (AML) Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 13: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 14: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Criminal Law bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Criminal Law is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Criminal Law) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Criminal Law) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Trace the evolution of administrative brilliance and strategic leadership through history as this bundle unfurls a wealth of knowledge directly aligned with your goals. This bundle embodies the essence of "Office Administration & Management" through courses that intricately examine leadership dynamics, legal nuances, and HR strategies. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Office Administration Course 02: Legal Secretary and Office Skills Diploma Course 03: Leadership and Management Course Course 04: Delegation Skills Course 05: HR Management Course Course 06: Paralegal Training Course 07: Emotional Intelligence and Human Behaviour Course 08: Workplace Stress Management Equip yourself with a skillset reminiscent of successful office administration and management practices. Enrich your professional journey with this collection where "Office Administration & Management" takes centre stage, refining your capabilities for today's and tomorrow's challenges. Learning Outcomes Master office operations and communication. Understand workplace legalities. Excel in team management and decisions. Optimise task assignments and productivity. Learn recruitment and conflict resolution. Manage stress and enhance relations. Office Administration & Management competence are non-negotiable in today's fast-paced business environment. This Office Administration & Management bundle provides a concise yet comprehensive journey through the core aspects of these crucial disciplines, offering tangible skills that resonate with the demands of the contemporary workforce. The courses within this Office Administration & Management bundle have been curated to deliver precise, actionable insights. From mastering the nuances of legal procedures to refining your leadership capabilities, each course offers targeted knowledge to address real-world challenges. As you progress, you'll uncover strategies to streamline operations, foster teamwork, and navigate legal complexities, all while enhancing your emotional intelligence for a harmonious workplace. By completing this Office Administration & Management bundle, you will emerge as a proficient professional armed with a multifaceted skill set, ready to tackle the myriad roles that "Office Administration & Management" demands. These courses bridge the gap between theory and practice, equipping you to execute tasks with finesse and make informed decisions that positively impact your organisation. Equip yourself with the prowess to excel in "Office Administration & Management," and seize the opportunities that await in today's competitive landscape. Let this Office Administration & Management bundle be your catalyst for growth, offering in-depth knowledge that sets you apart in your journey toward professional success. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Office Administrators are seeking foundational skills Emerging Leaders aiming to hone their management expertise Legal Professionals navigating office-specific legalities Managers want to enhance their delegation and HR capabilities Individuals interested in mastering emotional intelligence Professionals seeking to tackle workplace stress with finesse Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Office Administrator: £20,000 - £30,000 per year. HR Coordinator: £25,000 - £35,000 per year. Legal Secretary: £22,000 - £28,000 per year. Team Leader: £25,000 - £40,000 per year. Executive Assistant: £30,000 - £45,000 per year. Operations Manager: £35,000 - £60,000 per year. HR Manager: £40,000 - £70,000 per year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Learn to efficiently use Midjourney, an AI image-generation tool sweeping the globe. Generate images with artificial intelligence (AI) in a revolutionary way using text prompts or simple drawing tools. So, join this course and let's get your first idea on the screen!

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL® 4 Specialist: Create, Deliver and Support The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

Boost Your Career By Enrolling In This Anger Management Bundle To Overcome Your Challenges! Everyone experiences anger at some point in their life. It's a natural emotion, but when it gets out of control, it can lead to destructive behaviour and negatively impact relationships. Imagine being able to control your anger, improve your relationships, and live a happier life. That's exactly what our Anger Management course can help you achieve. In this comprehensive bundle package, you'll not only learn how to manage your anger, but you'll also gain valuable skills to help you in all areas of your life. You'll learn about meditation, emotional freedom technique, confidence building, anxiety management, resilience training, growth mindset, emotional intelligence, decision-making, and communication skills. With 10 courses in total, you'll have all the tools you need to become the best version of yourself. This Bundle Package includes: Course 01: Anger Management at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Meditation & Mindfulness Course 02: EFT - Emotional Freedom Technique Course 03: Diploma in Confidence Building Course 04: Anxiety Management Course Course 05: Resilience Training Course 06: Growth Mindset for Success Course 07: Emotional Intelligence and Human Behaviour Course 08: Decision-Making in High-Stress Situations Course 09: Communication Skills Masterclass Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. Learning Outcomes: Enrol yourself and be efficient for: Understanding the causes and triggers of anger Learning techniques to control anger and prevent destructive behaviour Building confidence and reducing anxiety through meditation and mindfulness Developing emotional intelligence and communication skills Developing a growth mindset and resilience to cope with stress Learning decision-making techniques in high-stress situations The course materials are designed by experts, and you can access them easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 09 additional certificates accredited by CPD to expand your knowledge. Get a free student ID card with this course! (£10 postal charges will be applicable for international delivery) Our bundle learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course materials. Complete the bundle at your own pace. Each of our students gets full 24/7 tutor support. After completing our bundle, you will receive efficient assessments and immediate results. Our Anger Management course is perfect for anyone who wants to learn how to control their anger and live a happier life. This comprehensive bundle package includes ten courses, each designed to help you understand your emotions and develop the skills you need to manage them effectively. In this course, you'll start by learning about the causes and triggers of anger and why it's important to control it. You'll then move on to techniques for controlling your anger and preventing destructive behaviour. You'll learn about meditation, emotional freedom technique, confidence building, anxiety management, resilience training, growth mindset, emotional intelligence, decision-making, and communication skills. With the help of our course, you'll develop a personal plan for managing your anger and learn how to deal with angry people. You'll also gain valuable skills that will help you in all areas of your life, such as developing a growth mindset, building resilience to cope with stress, and improving your emotional intelligence and communication skills. *** Course Curriculum: *** The bundle courses have the following curriculum: Module One: Understanding Anger Module Two: Do's and Don'ts Module Three: Gaining Control Module Four: Separate the People from the Problem Module Five: Working on the Problem Module Six: Solving the Problem Module Seven: A Personal Plan Module Eight: The Triple A Approach Module Nine: Dealing with Angry People Module Ten: Pulling It All Together What is the Anger Management Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional Courses, You have to pay the price based on the Level of these Courses Endorsed by The Quality Licence Scheme. Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the bundle Courses, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone: Struggling to manage their anger Looking to improve their relationships Trying to improve their emotional intelligence and communication skills Working to reduce anxiety and build confidence Looking to develop a growth mindset and resilience Requirements You will not need any prior background or expertise. All you need to take this Anger Management course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Upon successful completion of this course, you may explore the following career pathways: Social Worker (£25,000 - £40,000) Counsellor (£23,000 - £38,000) Human Resources Manager (£35,000 - £70,000) Police Officer (£20,000 - £55,000) Teacher (£24,000 - £38,000)

Addressing pain points in personal life Teaching you how to self regulate Psychotherapy Recognizing anger triggers Emotional intelligence training Social skills exercises Anger management person-centred coaching 6 sessions https://relationshipsmdd.com/product/anger-management-therapy-package/

Duration 3 Days 18 CPD hours This course is intended for Mid- and upper-level managers looking to hone their senior management skills will benefit from this course. Overview Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. Leading Others Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control Leveraging Your Organization\'s Structure Knowing Your Employees - Developing Empathy Beginning with the End in Mind and Back-Casting to the Desired Future State Setting S.M.A.R.T. Goals Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness 2. Strategies for Course Correction Lighting a Fire- Motivating, Guiding, and Inspiring Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team Defining Team Roles and Creating a Balanced Team 3. Effective Coaching and Mentoring Providing Clear and Timely Feedback Creating a Supportive Environment Building a Mentorship Plan - Mentoring for Success 4. Training New Managers Preparing, Developing, and Supporting New Managers Defining and Building Competencies Documenting Best Practices while Rewarding and Emulating Effective Managers Encouraging a Peer Network 5. Motivation Understanding the 8 Level Hierarchy of Needs Managing Across Generations Applying the CARE Model 6. Organizational Politics Being Politically Savvy, Ethical, and Effective Building Political Intelligence Understanding the Landscape 7. The Big Picture Thinking Through the Elements of Management