2281 Intelligence courses in London delivered On Demand

This Professional Certificate Course in Data Collection and Analysis offers a holistic understanding of best practices, covering digital data organization, analytics tool utilization, and effective data visualization. Participants will master strategies for collecting diverse digital channel data and gain skills in analyzing and interpreting insights for informed decision-making. After the successful completion of the course, you will be able to learn about the following: Best practices for collecting and organizing digital data How to use digital analytics tools to analyze data and gain insights Data visualization techniques and tools for presenting data effectively Strategies for collecting data from different digital channels, including social media, email, and mobile apps Best practices for analyzing and interpreting data to drive actionable insights This Professional Certificate Course in Data Collection and Analysis offers a comprehensive understanding of best practices in collecting and organizing digital data. Participants will learn to utilize digital analytics tools, master data visualization techniques, and employ strategies for collecting data from diverse digital channels, including social media and mobile apps. The course emphasizes interpreting data to derive actionable insights, empowering learners with practical skills for informed decision-making. This Professional Certificate Course in Data Collection and Analysis provides a comprehensive understanding of best practices in collecting, organizing, and analyzing digital data. Participants will learn to utilize digital analytics tools, master data visualization techniques, and develop strategies for collecting data from various digital channels, including social media and mobile apps. The course emphasizes interpreting data to derive actionable insights, empowering individuals with practical skills for informed decision-making. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Data Collection and Analysis Self-paced pre-recorded learning content on this topic. Data Collection And Analysis Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Data Analysts and Scientists Marketing Professionals Business Intelligence Specialists Digital Marketing Managers Researchers and Academics Information Technology Professionals Decision-makers and Strategists Social Media Managers Mobile App Developers Email Marketing Specialists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The most comprehensive, concise and impactful 6 weeks online course available. Fully accredited. Start immediately. Gain 18 CPD Credits and an exclusive Chartered Management Institute Certificate of Recognition Duration: 6 weeks starting immediately Who is this course for? All levels of seniority Language: English Effort: 16 hours of self-paced online learning Award: 18 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service  Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 22 video courses to watch. This includes 9 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Benefits of being an emotionally intelligent leader Leading individuals and teams Critical thinking Managing stress Managing pressure to optimise performance Effective leadership Breaking bad news Decision making On completion of this course, you will receive: A certificate stating 18 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.    Did you know this course can be covered by the NHS study budget?   The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here. 

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Are you ready for a career that combines excitement, responsibility, and impressive earning potential? In the UK, the demand for highly trained close protection professionals continues to grow, with an increasing need for personal security services in various sectors. As a highly trained Close Protection & Bodyguard professional, you'll be at the forefront of safeguarding VIPs, executives, celebrities, and high-profile individuals. Experience the thrill of ensuring their safety while earning hourly rates of up to £50. Join the elite ranks of close protection experts and make your mark on the world of celebrities. Start your Close Protection & Bodyguard Training journey today! Our close protection and bodyguard training course provides a solid foundation in all aspects of close protection, including threat assessment, route planning, and legal considerations. With a focus on useful close protection & bodyguard skills and real-world scenarios, students will develop the expertise required to handle high-pressure situations and provide professional security services. Get 6 CPD Accredited Close Protection & Bodyguard Training Courses for only £41 Course 01: Close Protection Course 02: Bodyguard Training Course 03: Security Management Course 04: Lifeguard Training Course 05: Criminal Intelligence Training Course 06: Basic Life Support (BLS) Certification Close Protection & Bodyguard Training Learning Outcomes: Understand close protection principles and team roles. Develop threat assessment and security implementation skills. Gain proficiency in vehicle drills, route selection, and reconnaissance. Acquire bodyguard training knowledge and techniques. Develop effective security management strategies. Obtain lifeguard skills and knowledge. Gain expertise in criminal intelligence training and investigation. Obtain Basic Life Support (BLS) certification for emergency medical care. Close Protection & Bodyguard Training Curriculum Breakdown of the Close Protection & Bodyguard Training Bundle Curriculum Breakdown of Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Curriculum Breakdown of Bodyguard Training Module 01: Introduction to Bodyguard Training Module 02: Personal Security Module 03: Laws and Legislation Module 04: Threat Assessment and Risk Management Module 05: Operational Planning and more... Curriculum Breakdown of Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management and more... Curriculum Breakdown of Lifeguard Training Module 01: Professional Lifeguard Module 02: Lifeguard Observation Module 03: Safety and Risk Management Module 04: Emergency Response Activity Module 05: Assists and Rescues and more... Curriculum Breakdown of Criminal Intelligence Training Module 01: Introduction to Intelligence Analysis Module 02: Criminal Intelligence Analysis Module 03: Criminal Intelligence Analyst - Skills and Competencies Module 04: Understanding Criminal Psychology Module 05: Research Methods in Crime Analysis and more... Curriculum Breakdown of Basic Life Support (BLS) Certification Module 1. Introduction to Basic Life Support Module 2. Basic Life Support for Adults Module 3. Basic Life Support for Children Module 4. Basic Life Support for Infants Module 5. Cardiopulmonary Resuscitation Objectives and more... CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals seeking comprehensive training in close protection and bodyguarding. It is suitable for aspiring close protection officers, security personnel, law enforcement professionals, and individuals interested in pursuing a career in personal protection. Career path Close Protection Officer - £30-60k/year Executive Protection Specialist - £40-80k/year Private Security Consultant - £35-70k/year Security Operations Manager - £35-60k/year Personal Security Detail Supervisor - £45-85k/year Certificates Certificate of completion Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get 6 CPD accredited Hardcopy certificate for £9.99 each. The delivery charge of the hardcopy certificate inside the UK is £3.99 each, and international students need to pay £9.99 each to get their hardcopy certificate.

Course Description Get instant knowledge from this bite-sized Canine Communication: Part 1 course. This course is very short and you can complete it within a very short time. In this Canine Communication: Part 1 course you will get fundamental ideas of canine communication, the key understanding of canine intelligence, the importance of socialisation and so on. Enrol in this course today and start your instant first step towards learning about canine evolution. Learn faster for instant implementation. Learning outcome  Familiarise with canine evolution Understand canine intelligence Gain in-depth knowledge of canine communication Deepen your understanding of the importance of socialisation Learn about canine psychology Requirement Our Canine Communication: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Canine Communication: Part 1 Module 02: Introduction to Canine Intelligence 00:12:00 Module 03: The Importance of Socialisation 00:40:00 Module 04: Canine Communication 00:41:00 Module 05: Canine Psychology 00:17:00 Assignment Assignment - Canine Communication: Part 1 00:00:00

Overview The Crime Analyst Level 2 - Crime Scene & Criminal Behavior course provides an in-depth understanding of criminology, intelligence, criminal justice, crime science, pattern detection and analysis, thinking approaches, crime mapping, strategic analysis, research, inference policing, and behavioral science. Participants will gain valuable knowledge and skills to analyze crime scenes and understand criminal behavior. Learning Outcomes: Gain a comprehensive understanding of criminology, intelligence, and criminal justice systems, including their roles and interconnections. Develop proficiency in crime science methodologies, pattern detection, and analysis techniques to identify and interpret crime trends and patterns. Apply critical thinking approaches and strategies to analyze crime scenes, assess evidence, and draw conclusions about criminal behavior. Learn crime mapping techniques to visualize and spatially analyze crime data for informed decision-making and resource allocation. Develop skills in strategic analysis to identify crime hotspots, predict future crime trends, and develop targeted crime prevention strategies. Understand the importance of research in crime analysis and utilize data-driven approaches to inform decision-making and develop evidence-based policing strategies. Explore the fundamentals of behavioral science and its applications in understanding criminal behavior and profiling offenders. Why buy this Crime Analyst Level 2 - Crime scene & Criminal Behavior? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Crime Analyst Level 2 - Crime scene & Criminal Behavior you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Crime Analyst Level 2 - Crime scene & Criminal Behavior does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Crime Analyst Level 2 - Crime scene & Criminal Behavior was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Crime Analyst Level 2 - Crime scene & Criminal Behavior is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Criminology, Intelligence and Criminal Justice Module 01: Criminal Intelligence and Crime Intelligence Analysis 00:15:00 Module 02: A Historical Perspective on the Discipline of Analysis 00:15:00 Module 03: The Intelligence Cycle and Process 00:30:00 Module 04: Example of a National Intelligence Model: The United Kingdom 00:15:00 Module 05: Introduction to Criminal Justice 01:00:00 Crime Science, Pattern Detection and Analysis Module 06: Crime Science: Theories, Principles and Intelligent Sources 00:17:00 Module 07: Evaluation of Information 00:15:00 Module 08: Introduction to the Analysis of Patterns, Statistics & Relationships 00:35:00 Thinking approach, Crime Mapping and Strategic Analysis Module 09: A Critical Thinking Approach to Analysis 00:35:00 Module 10: Tactical Analysis with Crime Mapping and the GIS System 00:20:00 Module 11: Strategic Analysis Variations 01:00:00 Module 12: Realizing The Power of Analytics: Arming the Human Mind 01:00:00 Research, Inference Policing and the Behavioral Science Module 13: Research Method and Statistics in Crime Analysis 00:20:00 Module 14: Inference Development and the Presentation of the Results 00:35:00 Module 15: Homeland Security and Counter Terrorism 01:30:00 Module 16: Models of Policing and Security 01:20:00 Module 17: Behavioural Sciences 00:10:00 Module 18: Career in CIA (Crime Intelligence Analyst) 00:15:00

***Unlock the Secrets of Behaviour Management: Understand Why People Do What They Do (and How to Guide Them Effectively)!*** A recent study by the National Education Association found that a significant portion of teacher stress stemmed from classroom behaviour management challenges. Behaviour management is a crucial skill for anyone working with individuals, especially in fields like education, social care, and even parenting. This course delves into the fascinating world of human behaviour, equipping you with the theoretical knowledge to understand why people behave the way they do and how to effectively promote positive behaviours. ***Want to Understand Why People Behave the Way They Do? Discover How to Manage Behaviour Effectively!*** Behaviour management challenges can be frustrating in any setting, from classrooms to workplaces and even at home. This course equips you with the theoretical foundation to navigate the complexities of human behaviour and develop effective behaviour management strategies. Learn to: Understand the fundamental concepts of human behaviour and basic psychological processes (behaviour management). Analyse the evolutionary perspective on behaviour management. Discuss the nature of human intelligence and its variations (behaviour management). Evaluate the role of learning and conditioning in behaviour modification (behaviour management). Explore the impact of emotions on cognition and behaviour management. Develop an understanding of emotional intelligence and its application in behaviour management. This Behaviour Management course provides a comprehensive theoretical foundation for understanding human behaviour and its application in behaviour management. We'll embark on a journey through the human psyche, exploring the interplay between biological, cognitive, and emotional factors that influence our actions. Module 01 lays the groundwork by examining human behaviour and basic psychological processes. We'll then delve into the evolutionary perspective on behaviour management in Module 02. Modules 03 and 04 explore human intelligence and its variations, while Module 05 sheds light on the power of learning and conditioning in shaping behaviour. Effective communication is key to successful behaviour management. Module 06 focuses on language and communication, while Modules 07 and 08 explore the world of emotions and their influence on cognition. We'll then delve into stress, anger, and conflict resolution in Module 09. The course culminates with Modules 10, 11, and 12, where we explore emotional intelligence, self-leadership, and the fascinating world of Neuro-Linguistic Programming (NLP) - all valuable tools for effective behaviour management. Behaviour Management Curriculum Breakdown of the Behaviour Management Course Course Curriculum: Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Management Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Behaviour Management course is ideal for: Teachers and educators seeking to create a positive and productive classroom environment (behaviour management). Social care professionals working with individuals with behavioural challenges (behaviour management). Managers and leaders looking to foster a harmonious and productive work environment (behaviour management). Parents seeking to understand and manage their children's behaviour effectively (behaviour management). Anyone interested in gaining a deeper understanding of human behaviour and its application in various settings (behaviour management). Requirements This Behaviour Management course is designed for individuals with a basic understanding of psychology. There are no prerequisites, but a willingness to engage with theoretical concepts is essential. Career path Understanding behaviour management can open doors to various rewarding careers, including: Teaching and Education Social Work Counselling and Psychotherapy Human Resources Management Childcare Leadership and Management Roles Youth Work Join us on this exciting journey of discovery and unlock the secrets to effective behaviour management! Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

20 in 1 Probation Officer Training Bundle In the United Kingdom, probation plays a pivotal role in reducing reoffending rates and protecting communities. With approximately 200,000 individuals on probation at any given time, the demand for qualified and compassionate probation officers is ever-increasing. If you aim to enhance your Probation Officer Training skills, our comprehensive Probation Officer Training course is perfect for you. Designed for success, this Probation Officer Training course covers everything from basics to advanced topics in Probation Officer Training. Each lesson in this Probation Officer Training course is crafted for easy understanding, enabling you to become proficient in Probation Officer Training. Whether you are a beginner or looking to sharpen your existing skills, this Probation Officer Training is the ideal choice. This Probation Officer Training bundle consists of 20 courses. Course 01: Criminal Law Course 02: Criminology and Criminal Psychology Course 03: Criminal Intelligence & Counterterrorism Analysis Course 04: Interrogations And Confessions Psychology Course 05: Forensic Psychology : Criminal Profiling Course 06: Forensic Scientist & Crime Investigator Course 07: Legal Advisor Training: Course 08: Paralegal Course 09: Anti-Money Laundering Regulation, Reporting and Awareness Course 10: Accident Investigation Course 11: Security Management and Fraud Prevention Training Course 12: Human Rights Course 13: Financial Investigator Course 14: GDPR Data Protection Level 5 Course 15: Compliance & Risk Management Course 16: Domestic Violence and Abuse Awareness - Level 2 Course 17: Emotional Intelligence and Human Behaviour Course 18: Diploma in Substance Misuse Course 19: Financial Crime Consultant Course 20: Decision Making and Critical Thinking With our Probation Officer Training exclusive bundle you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Learning Outcome of Probation Officer Training Bundle Master Criminal Law principles for effective legal navigation. Understand criminal psychology and behaviour to aid rehabilitation. Acquire skills in counterterrorism analysis and intelligence gathering. Enhance interrogation techniques through psychological insights. Learn criminal profiling to aid investigative processes. Gain expertise in forensic science and crime investigation. Develop paralegal and legal advisory skills for court support. Ensure compliance through anti-money laundering regulations and data protection. Why Choose Our Probation Officer Training Bundle? FREE Probation Officer Training certificate accredited Get a free student ID card with Probation Officer Training Get instant access to this Probation Officer Training course. Learn Probation Officer Training from anywhere in the world The Probation Officer Training is affordable and simple to understand The Probation Officer Training is an entirely online, interactive lesson with voiceover audio Lifetime access to the Probation Officer Training course materials The Probation Officer Training comes with 24/7 tutor support So enrol now in this Probation Officer Training Today to advance your career! Embark on a transformative journey into the world of Probation Officer Training & Criminal Law. With 20 meticulously curated courses, this Probation Officer bundle equips you to navigate the complexities of the criminal justice system. From legal insights to psychology-driven approaches, you'll gain a comprehensive understanding of criminal behaviour and the tools needed to make impactful contributions to the field. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Probation Officer Training Bundle is ideal for: Aspiring Probation Officers seeking specialised training. Criminal justice professionals looking to enhance their skills. Individuals interested in criminal law and behaviour analysis. Requirements You will not need any prior background or expertise in this Probation Officer Training bundle. Career path This Probation Officer Training bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Probation Officer: £25,000 - £40,000 Legal Advisor: £30,000 - £50,000 Forensic Psychologist: £35,000 - £60,000 Paralegal: £20,000 - £35,000 Compliance Officer: £25,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Want to be more charismatic? Command influence and get what you want? Take this course and learn how to develop your charisma and become a more influential person.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.