1051 Intelligence Analysis courses in Coventry delivered Online

11 in 1 Exclusive Bundle! CPD Certified | Audio Visual Training | 110 CPD Points | Free Certificates | Lifetime Access

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Accident Investigation Bundle Package includes: Course 01: Diploma in Accident Investigation at QLS Level 4 10 Additional CPD Accredited Premium Courses - Course 01: English Law Course Course 02: Criminal Intelligence and Crime Analysis Course 03: Paramedicine Study Course 04: Forensic Scientist Course Level 3 Course 05: Driver Safety Awareness Course Course 06: Traffic Marshal Course 07: From Crime to Punishment: An Introduction to Criminal Justice Course 08: Decision-Making in High-Stress Situations Course 09: Basic First Aid Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Accident Investigation, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Accident Investigation Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Accident Investigation bundle and take a step toward a brighter future! *** Course Curriculum: *** The bundle courses have the following curriculum: >> Course 01: Diploma in Accident Investigation at QLS Level 4 Module 01: Understanding the Investigation Module 02: Why Investigate? Module 03: Accident Investigation Procedure Module 04: Documenting The Accident Scene Module 05: Conducting Effective Interviews Module 06: Investigation and Cause Analysis Module 07: Developing Solutions Module 08: Report Documentation and Communication What is the Accident Investigation Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the Accident Investigation package and expand your professional skillset! Requirements The Accident Investigation Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the Accident Investigation bundle package at your own speed. Career path Enrolling on this Accident Investigation Bundle courses can lead you to the following career paths: Investigator Regional Facilities Manager Health and Safety Manager Private Investigator Crime Scene Investigator Warehouse Supervisor Human Resource and Health Safety Technician And many more! Certificates Diploma in Accident Investigation at QLS Level 4 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 220 CPD Points|CPD & CiQ Accredited

***24 Hour Limited Time Flash Sale*** Master GIS: ArcGIS for Hydrology, Spatial Analysis, Remote Sensing & Cartography Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Have you ever dreamed of turning your love for maps and data into a fulfilling career? The geospatial science field is booming in the UK, but a recent study by the Chartered Institute of Environmental Management revealed a shocking fact: 72% of environmental consultancies are struggling to find qualified professionals with the right GIS and data analysis skills. That's where our Master GIS program comes in! This Master GIS program provides in-depth training on ArcGIS, the industry-standard GIS software. You'll master essential skills like spatial analysis, remote sensing for data collection, and creating professional maps using both ArcGIS and open-source QGIS. Additionally, you'll gain expertise in Python programming, data visualisation, and web mapping, making you a highly sought-after geospatial professional. With this Master GIS: ArcGIS for Hydrology, Spatial Analysis, Remote Sensing & Cartography bundle, you will get 20 CPD Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Master GIS: ArcGIS for Hydrology, Spatial Analysis, Remote Sensing & Cartography Career Bundle: Course 01: Diploma in ArcGIS for Hydrology at QLS Level 4 Course 02: Award in Spatial Analysis in ArcGIS at QLS Level 2 Course 03: Remote Sensing in ArcGIS Course 04: QGIS Cartography Course 05: Business Intelligence and Data Mining Diploma Course 06: Python Data Science Course 07: Spatial Data Visualization and Machine Learning in Python Level 4 Course 08: Web Scraping and Mapping Dam Levels in Python and Leaflet Level 4 Course 09: Maps in R Shiny and Leaflet Course 10: Create Smart Maps in Python and Leaflet Level 3 Course 11: Advanced Diploma in Geology Course 12: Structural Geology, Tectonics & Rock Mechanics Course 13: Geospatial Technology, Remote Sensing and Web Mapping Course 14: Environmental Management Course 15: Environmental Law Course 16: Carbon Literacy Project Course 17: Forensic Anthropology Course 18: Autocad Design Course 19: Meteorology Course 20: Architectural Studies Invest in Your Future: Whether you're looking to launch a new career in GIS or enhance your existing skillset, this course bundle is your perfect starting point. Take your first step towards a rewarding career - enrol today! Learning Outcomes of Master GIS: ArcGIS for Hydrology Apply advanced ArcGIS techniques for hydrological analysis. Conduct spatial analysis to uncover hidden patterns in geospatial data. Utilise remote sensing imagery to extract valuable information. Create professional and informative maps using ArcGIS and QGIS. Analyse and visualise spatial data using Python libraries. Develop interactive web maps using Python and Leaflet. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Master GIS: ArcGIS for Hydrology Get a free student ID card with Master GIS: ArcGIS for Hydrology Training program (£10 postal charge will be applicable for international delivery) The Master GIS: ArcGIS for Hydrology is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Master GIS: ArcGIS for Hydrology course materials The Master GIS: ArcGIS for Hydrology comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Diploma in ArcGIS for Hydrology at QLS Level 4 Section 01: Introduction To ArcGIS Software Introduction to ArcGIS software Selection by Location, attributes, clip features and tables to Excel Performing actions on the data: change the projections, dissolve, clip From .TXT and .DXF to shapefile Calculations with attribute table and KML files in ArcMap Export from ArcMap to PDF ArcScene 3D GIS Example Test AutoCAD fixing polygon coordinates Section 02: ArcGIS For Hydrology Download hydrological data Calculate flow direction and flow accumulation Watershed delineation Clip layers to watershed boundary Stream segments and catchments areas Stream order convert to vector Spatial join to catchments Join stream id to stream order Map data and initial layout Add and format map elements Course 02: Award in Spatial Analysis in ArcGIS at QLS Level 2 Module 01: Point Density Analysis Module 02: Raster Calculator and Vector Isolation Module 03: Raster to Topography Module 04: Raster Reclassification Module 05: Raster Overlay Module 06: Slope Analysis and Hydrology tools Module 07: Introduction to TIFF Files Module 08: Introduction to 3D Surfaces Module 09: Satellite Images and TIN Surfaces Module 10: Exercise Course 03: Remote Sensing in ArcGIS Module 01: Remote sensing, satellite images, spectral bands introduction Module 02: Layers stacking satellite images Module 03: Georeferencing satellite images Module 04: Introduction to geoprocessing raster tools Module 05: Raster Analysis Functions Module 06: Georeferencing toposheet Module 07: Site suitability using weighted overlay analysis - part 1 Module 08 Site suitability using weighted overlay analysis - part 2 Module 09: Watershed Delineation from DEM Module 10: Unsupervised classification =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £259) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: £79) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: GIS enthusiasts Environmental scientists Urban planners Data analysts Geographers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. GIS Analyst Cartographer Environmental Consultant Data Scientist Web Developer Planner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Award in Spatial Analysis in ArcGIS at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.

Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Enhance your observation skills and become an excellent Detective (Private Investigator) by enrolling in the exclusive Private Detective Complete Training Diploma course. This course's in-depth study modules will provide you with the ultimate knowledge and professional insight to develop your detective skills and make you skilful in performing a fruitful investigation. Along with this including 13 special courses, an original hardcopy certificate, transcript and a student ID card. Courses are included with this Bundle? Course 01: Private Detective Training Course 02: Criminal Intelligence and Crime Analysis Complete Diploma Course 03: Computer Hacking Forensic Investigator Course 04: Interrogations And Confessions Psychology Course 05: Emotional Intelligence and Human Behaviour Course 06: Criminal Law Course 07: English Law and Legal System Level 3 Course 08: Certificate in Anti Money Laundering (AML) Course 09: Financial Investigator Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Diploma in Substance Misuse Course 13: First Aid at Work Course 14: Professional Photography Diploma The world is full of obvious things which nobody by any chance ever observes! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Private Detective Complete Training Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Private Detective Complete Training Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take our Private Detective Complete Training Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Detective: Private Investigator: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title Private Detective Training course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn detective at your ease - anytime, from anywhere Study the detective course from your computer, tablet or mobile device CPD accredited detective course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Private Detective Training Introduction Private Investigation Process Classification of Crime Starting an Investigation Crime Scene Investigation and Photography (Part 1) Crime Scene Investigation and Photography (Part 2) Evidence Collection Locating Missing People Interview and Interrogation Techniques Methods of identification and Sources of information Fingerprint Verification Handwriting Examination Linking and Surveillance of Suspect Counter-Espionage & Counter-Surveillance Domestic Investigation and Types Basic Operations of Firearms Preparing Case Report Code of Ethics Operating a Private Investigation Business CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Private Detective. It is available to all students, of all academic backgrounds. Requirements Our Private Detective is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Private Detective Training) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Private Detective Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 220 CPD Points|CPD & CiQ Accredited

Free QLS Endorsed Certificate | 12 in 1 Exclusive Bundle with Free Certificates | 150 CPD Points | Installment Payment

Artificial intelligence & Javascript 2D Game Development - MinMax algorithm - "Computer vs You" Tic Tac Toe AI game

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.