Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting
Duration 3 Days 18 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff Overview The Palo Alto Networks Firewall 11.0: Troubleshooting course is three days of instructor-led training that will help you: Investigate networking issues using firewall tools including the CLI Follow proven troubleshooting methodologies specific to individual features Analyze advanced logs to resolve various real-life scenarios Solve advanced, scenario-based challenges Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Course Outline Module 1 - Tools and Resources Module 2 - CLI Primer Module 3 - Flow Logic Module 4 - Packet Captures Module 5 - Packet-Diagnostics Logs Module 6 - Host-Inbound Traffic Module 7 - Transit Traffic Module 8 - System Services Module 9 - Certificate Management and SSL Decryption Module 10 - User-ID Module 11 - GlobalProtect Module 12 - Support Escalation and RMAs Module 13 - Next Steps
Duration 45.625 Days 273.75 CPD hours Overview Live, instructor-led virtual classes: Benefit from an interactive classroom with added flexibility and convenience. Access to Red Hat certified instructors: Virtual classes are taught by the same experienced subject matter experts who lead classroom trainings. Flexible scheduling options: Various class topics and time options facilitate incorporating learning and preferences into busy schedules. Focused training sessions: Participants can narrow their learning to more specific topic areas. Choice of learning modality: A combination of self-paced materials and expert-taught classes maximizes learning. Train without traveling: Learn when, where, and how it is best for you Red Hat© Learning Subscription Premium provides a customizable learning experience with self-paced and live training options. Users can tailor their learning with recorded video classes, e-books, online content, and live virtual classes. A subscription provides access to content across the entire Red Hat product portfolio, content that is continuously updated by Red Hat experts. Live, instructor-led classes create an engaging, immersive learning experience. These interactive sessions compliment the on-demand, self-paced learning materials available with a Red Hat Learning Subscription for highly effective, flexible training for everyone from beginners to experienced professionals.This subscription provides an array of additional features to complement the learning experience. Cloud-based labs give the opportunity for hands-on practice in actual Red Hat environments. Expert extras are short, on-demand videos where Red Hat practitioners demonstrate innovative technologies in practical scenarios. Skills paths and pre-assessments are available for course selection guidance. Red Hat Learning Subscription Premium also includes certification exams. Red Hat?s exams are industry-recognized and performance-based. These exams validate that holders have the skills needed to undertake even the most ambitious technology projects. Reporting capabilities to track progress toward training and certification goals. 24x7 self-paced access to Red Hat online training and video classroom courses Content is created by Red Hat experts who build and use Red Hat technology and is directly related to Red Hat certification exams. Early access Be the first to explore in-development technology before it is officially released by accessing courses and labs in development. Cloud-based labs Get hands-on practice in authentic Red Hat environments, delivered 24x7 on six continents. Skills paths Map your learning and certification goals to one of the skills paths inside the platform to develop a strong foundation for a specific skill set. Certification exams and retakes Validate your skills through performance-based exams remotely or at a testing station. Exams can be taken when and where it's most convenient. Expert extras Red Hat field practitioners present short demo videos to supplement courses by showing innovative technologies and practices based on actual use cases. Expert chat Get direct answers and guidance from curriculum experts via a 30-minute chat session per day. Machine translations provide chat dialogue in local languages. E-book Downloads Download course e-books to continue learning offline. Reporting An individual?s dashboard provides a summary of training progress, courses and labs taken, and exam status. Management reports provide insights so a team?s engagement and progress can be measured. Globally available,translated content Access Red Hat?s most popular courses in as many as 11 languages: English, International Spanish, Brazilian Portuguese, French, Italian, German, Simplified Chinese, Korean, Japanese, Hindi, and Czech. Additional course details: Nexus Humans Red Hat Learning Subscription Premium training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Learning Subscription Premium course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions. We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.
This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth. You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.
In the heart of the UK, where history and literature have woven tales for centuries, the canvas of imagination awaits you. Are you passionate about storytelling? Dive into the intricate world of "creative writing", bringing tales to life, mastering genres and captivating readers. This Creative Writing (Fiction, Horror, Novel, Short Stories, Thriller, Drama and Comedy) bundle comprises eight meticulously designed courses tailored to fuel your passion and enhance your prowess in crafting tales. With courses ranging from Fiction, Horror, Novel, and Short Stories, to Thriller, Writing Storybooks For Children, Crime Fiction Level 2, and a Diploma in Drama and Comedy Writing, you're poised to explore the vast expanse of creative realms. In this digital age, the written word holds unparalleled power. The purpose of these courses is to refine and hone your inherent writing skills, expand your understanding of different genres, and provide you with the theoretical knowledge to weave riveting tales, irrespective of the medium. This bundle is dedicated to evolving your "creative writing" journey, ensuring you're adept at painting words across any canvas. Do you have a story to tell? Then, take this 8-course bundle now that has everything you need to take your writing to the next level! List of Courses Offered: Creative Writing Course - Fiction Creative Writing Course - Horror Creative Writing Course - Novel Creative Writing Course - Short Stories Creative Writing Course - Thriller Creative Writing Course: Writing Storybooks For Children Crime Fiction Writing Certificate Level 2 Diploma in Drama and Comedy Writing Learning Outcomes Understand and differentiate between various genres of "creative writing". Craft compelling narratives tailored for different mediums, from novels to short stories. Dive deep into the psychology of horror and thriller, creating suspense and intrigue. Develop skills to pen heart-warming stories for children, capturing their imagination. Gain insights into crime fiction, unravelling mysteries and weaving gripping plots. Master the nuances of drama and comedy, understanding their impact on readers. Fiction Course: Unlock the secrets to compelling storytelling in the realm of fiction. Horror Course: Dive into the darkest corners of "creative writing" and learn the art of spine-chilling tales. Novel Course: Embark on an epic journey of crafting long, immersive narratives. Short Stories Course: Master the art of concise, impactful, and riveting tales. Thriller Course: Learn to keep readers on the edge with suspense-filled narratives. Storybooks For Children: Delight young minds with enchanting tales and whimsical adventures. Crime Fiction Level 2: Delve into mysteries, red herrings, and thrilling narratives. Drama and Comedy Diploma: Balance emotions, humour, and tension in your "creative writing" endeavours. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring authors and novelists seeking theoretical knowledge in "creative writing". Book enthusiasts looking to transition from readers to writers. Teachers aiming to introduce or improve "creative writing" programmes in educational institutions. Storytellers wishing to explore different writing genres. Anyone passionate about "creative writing" and aiming to enhance their skills. Career path Novelist Screenwriter (Drama and Comedy) Children's Book Author Short Story Writer Horror and Thriller Writer Crime Fiction Author Creative Writing Instructor Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
Unleash your potential in the realm of literacy and numeracy mastery. Discover the art and science behind adult learning, delve into the intricacies of teaching and learning literacy, and unlock the secrets of imparting numeracy with finesse. Our comprehensive programme takes you on a journey through the fascinating landscapes of adult education, blending theory with practical insights. Elevate your teaching prowess and redefine your impact on learners with modules that explore inclusive learning, technology integration, and the nuances of policy and practice. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Immerse yourself in an engaging learning adventure that goes beyond conventional approaches, equipping you with the knowledge and skills to navigate the diverse challenges of adult education. Join us in reshaping the educational landscape, where your passion meets purpose, and your expertise becomes a beacon for adult learners seeking the keys to literacy and numeracy mastery. Course Curriculum Module 1: Overview of Adult Literacy and Numeracy Module 2: Understanding Adult Learning Theories Module 3: Teaching and Learning Literacy Module 4: Teaching and Learning Literacy Writing, Speaking and Listening Module 5: Planning and Assessment Literacy Module 6: Learning Numeracy Module 7: Learning Numeracy Percentage, Statistical Functions and Probabilities Module 8: Teaching Numeracy Module 9: Technology in Learning Module 10: Adult Learning Difficulties Module 11: Inclusive Learning Module 12: Policy and Practice Learning Outcomes: Grasp adult learning theories for effective teaching strategies. Hone literacy teaching skills in writing, speaking, and listening. Demonstrate proficiency in planning and assessing literacy education. Acquire a solid foundation in numeracy, including statistical functions. Develop advanced teaching techniques for imparting numeracy concepts. Cultivate inclusive practices and align teaching with educational policies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Literacy and Numeracy Mastery for Adults 3:00:58 1: Module 1: Overview of Adult Literacy and Numeracy 17:41 2: Module 2: Understanding Adult Learning Theories 16:05 3: Module 3: Teaching and Learning Literacy 16:25 4: Module 4: Teaching and Learning Literacy Writing, Speaking and Listening 09:44 5: Module 5: Planning and Assessment Literacy 12:59 6: Module 6: Learning Numeracy 17:51 7: Module 7: Learning Numeracy Percentage, Statistical Functions and Probabilities 14:50 8: Module 8 Teaching Numeracy 15:42 9: Module 9: Technology in Learning 13:21 10: Module 10: Adult Learning Difficulties 15:42 11: Module 11: Inclusive Learning 17:14 12: Module 12: Policy and Practice 12:24 13: CPD Certificate - Free 01:00 Who is this course for? Educators seeking advanced adult teaching expertise. Literacy and numeracy enthusiasts passionate about adult education. Professionals eager to enhance their teaching impact. Individuals committed to fostering inclusive learning environments. Aspiring educators ready to embrace the challenges of adult education. Career path Adult Education Coordinator Literacy Outreach Specialist Numeracy Instructor Inclusive Learning Advocate Educational Policy Analyst Technology Integration Facilitator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unleash your potential in the realm of literacy and numeracy mastery. Discover the art and science behind adult learning, delve into the intricacies of teaching and learning literacy, and unlock the secrets of imparting numeracy with finesse. Our comprehensive programme takes you on a journey through the fascinating landscapes of adult education, blending theory with practical insights. Elevate your teaching prowess and redefine your impact on learners with modules that explore inclusive learning, technology integration, and the nuances of policy and practice. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Immerse yourself in an engaging learning adventure that goes beyond conventional approaches, equipping you with the knowledge and skills to navigate the diverse challenges of adult education. Join us in reshaping the educational landscape, where your passion meets purpose, and your expertise becomes a beacon for adult learners seeking the keys to literacy and numeracy mastery. Course Curriculum Module 1: Overview of Adult Literacy and Numeracy Module 2: Understanding Adult Learning Theories Module 3: Teaching and Learning Literacy Module 4: Teaching and Learning Literacy Writing, Speaking and Listening Module 5: Planning and Assessment Literacy Module 6: Learning Numeracy Module 7: Learning Numeracy Percentage, Statistical Functions and Probabilities Module 8: Teaching Numeracy Module 9: Technology in Learning Module 10: Adult Learning Difficulties Module 11: Inclusive Learning Module 12: Policy and Practice Learning Outcomes: Grasp adult learning theories for effective teaching strategies. Hone literacy teaching skills in writing, speaking, and listening. Demonstrate proficiency in planning and assessing literacy education. Acquire a solid foundation in numeracy, including statistical functions. Develop advanced teaching techniques for imparting numeracy concepts. Cultivate inclusive practices and align teaching with educational policies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Literacy and Numeracy Mastery for Adults 3:00:58 1: Module 1: Overview of Adult Literacy and Numeracy 17:41 2: Module 2: Understanding Adult Learning Theories 16:05 3: Module 3: Teaching and Learning Literacy 16:25 4: Module 4: Teaching and Learning Literacy Writing, Speaking and Listening 09:44 5: Module 5: Planning and Assessment Literacy 12:59 6: Module 6: Learning Numeracy 17:51 7: Module 7: Learning Numeracy Percentage, Statistical Functions and Probabilities 14:50 8: Module 8 Teaching Numeracy 15:42 9: Module 9: Technology in Learning 13:21 10: Module 10: Adult Learning Difficulties 15:42 11: Module 11: Inclusive Learning 17:14 12: Module 12: Policy and Practice 12:24 13: CPD Certificate - Free 01:00 Who is this course for? Educators seeking advanced adult teaching expertise. Literacy and numeracy enthusiasts passionate about adult education. Professionals eager to enhance their teaching impact. Individuals committed to fostering inclusive learning environments. Aspiring educators ready to embrace the challenges of adult education. Career path Adult Education Coordinator Literacy Outreach Specialist Numeracy Instructor Inclusive Learning Advocate Educational Policy Analyst Technology Integration Facilitator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Description MS OneNote 2016 is a free-form of information collecting program of computer. It highlights the note taking facilities either written, typed, or drawings which are automatically saved in the functions. Do you want to know how to use this tool effectively? Look at the MS OneNote 2016 - Complete Course course, and solve your quest regarding this tool. The course is designed in such a way that illustrates the functions of OneNote notebook so that learners can learn about it smoothly. It also directs you how to work with it easily in the cloud, create a better table, sync notes through devices and computers, save and share files, capture images on phone with office lens, and snip the web clipper. At the end of the course, surely, the learners can perform far better than others. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS OneNote 2016 - Complete Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS OneNote 2016 - Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 01 Introduction FREE 00:01:00 What Is OneNote 00:03:00 Understanding the OneNote Environment 00:04:00 Using the Backstage View 00:04:00 Using the Home Tab 00:04:00 Using the Insert Tab 00:02:00 Working with the Draw and History Tabs 00:03:00 Using the Review and View Tabs 00:03:00 Customizing the Interface 00:08:00 Creating a Notebook 00:07:00 Module : 02 Creating Sections and Pages 00:04:00 Sharing a Notebook 00:05:00 Opening an Existing Notebook 00:03:00 Adding Text 00:04:00 Formatting Text 00:03:00 Inserting Tables and Images 00:04:00 Inserting Files 00:03:00 Recording Audio and Video 00:03:00 Using Page Templates 00:03:00 Printing to OneNote 00:03:00 Module : 03 Using Drawing Tools 00:04:00 Using Tags 00:07:00 Working with Outlook Tasks 00:03:00 Searching Notebooks 00:04:00 Advanced Section Management 00:06:00 Advanced Page Management 00:04:00 Proofing a Notebook 00:04:00 Understanding Printing Options 00:03:00 Exporting Content 00:04:00 Using the OneNote Mobile App 00:05:00 Using OneNote Online 00:04:00 Course Recap 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Those who train people often need to upgrade their skills to be confident in their abilities and help others learn and succeed. Our Train The Trainer Online Course will teach you the training techniques that will have a substantial impact on your trainees. The Train The Trainer Course will explain how to create relevant learning experiences based on different age groups and the learning needs of students. Going through the lessons, you'll find excellent tips to motivate and teach adult learners. Again, you'll learn how to conduct a training needs assessment to identify what to train and recommend targeted training plans. You'll also learn how to use different training methods and materials to achieve the best learning outcomes for your students. Course Preview Learning Outcomes Familiarise yourself with the duties and responsibilities of a trainer Discover the principles of adult learning Explore the steps to create effective learning goals Understand what trainees expect from trainers and how to meet them Learn how to train large groups and encourage participation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Train The Trainer Online Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Train The Trainer Online Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ Train The Trainer Online Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Corporate Trainer Training Manager Personal Coach Public Speaker Online Course Instructor Learning and Development Consultant Instructional Designer Module 01: The Basics of Training The Basics of Training 00:07:00 Module 02: Understanding the Needs of Adult Learners Understanding the Needs of Adult Learners 00:10:00 Module 03: Using a Training Needs Assessment Using a Training Needs Assessment 00:08:00 Module 04: Building Training Goals and Instructional Plans Building Training Goals and Instructional Plans 00:13:00 Module 05: Choosing and Modifying Training Methods Choosing and Modifying Training Methods 00:09:00 Module 06: Delivering Training and Using Visual Aids Delivering Training and Using Visual Aids 00:10:00 Module 07: Styles of Training Styles of Training 00:09:00 Module 08: Coaching and Mentoring Others Coaching and Mentoring Others 00:14:00 Module 09: Developing Training Skills Developing Training Skills 00:09:00 Module 10: Training Groups Training Groups 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00