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Understand more about mindfulness and how to use it to develop your resilience and wellbeing. Learn the ability to pay attention to the present moment without judgement and use this skill in the volatile, uncertain, complex and ambiguous wo work.

Transform your home with our DIY Home Improvement Diploma. Learn DIY painting, electrical fixtures, plumbing, and more. Perfect for DIY enthusiasts.

Level 5 QLS Endorsed Course | FREE 2 CPD Courses | CPD Accredited | Free PDF Certificates | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

This course has been designed to provide you with the fundamental principles all successful managers use, practical insight from an experienced practitioner, tips that can be applied to any management challenge and expert advice. Description: This course is wisely designed for leaders who are looking forward to becoming successful. Through this course, you will learn to decide whether you as a boss want to be loved or feared. You as students will also learn about the importance of knowing your employees more carefully. You will also learn about the significance of motivation at the workplace and how will the business benefit from it. You will also be taught about the fundamental of a good leadership and how to imply these on your business. Who is the course for? Leaders who are looking forward to becoming successful. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Management Training: How to Be a Better Boss course will be very beneficial and helpful especially to the following careers: Leadership development program manager. Business owners. Business managers. Team leaders. Instructor. Counsellor. And much more. Management Training: How to Be a Better Boss - Updated Version Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Management Training: How to Be a Better Boss - Old Version Module One - Getting Started 01:00:00 Module Two - Is it Better to be Loved or Feared 00:30:00 Module Three - Leadership as Service 01:00:00 Module Four - Leadership by Design 00:30:00 Module Five - Understanding Motivation 00:30:00 Module Six - Constructive Criticism 01:00:00 Module Seven - The Importance of Tone 00:30:00 Module Eight - Trusting Your Team 01:00:00 Module Nine - Earning the Trust of Your Team 01:00:00 Module Ten - Building and Reinforcing Your Team 01:00:00 Module Eleven - You are the Boss of You 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Management Training: How to Be a Better Boss- Activities 00:00:00 Mock Exam Mock Exam- Management Training: How to Be a Better Boss 00:20:00 Final Exam Final Exam- Management Training: How to Be a Better Boss 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you want to learn BSL and help children with hearing loss or special needs, this course is for you. You will learn how to communicate effectively in BSL, and how to support the development and achievement of these children. You will also connect with the deaf community and appreciate their culture and identity. Don't miss this opportunity to become a proficient and confident BSL user. Enrol today and start your journey with us.

We will help you become an ethical hacker in this course.

“Photography is more than a medium for factual communication of ideas. It is a creative art" - Ansel Adams Photoshop For Photographers When you're ready to take the next step in your photo-education and learn to use Photoshop - our Photoshop for Photographers course will take you from Photoshop novice to someone who can confidently navigate it and use its super powerful tools to take your photos beyond what you thought was possible! So if you've ever dreamt about being able to use Photoshop, maybe even got as far as opening it and quickly get overwhelmed with all that's packed inside - we've got you. KEY COURSE INFO: Course type: Instructor-led Course level: 2 levels - Essential Photoshop ( L1) and Creative Photoshop (L2) Course duration: each course level consists of 4 weeks + prep module Course format: Online course with step by step tutorials, instructional videos and interactive edit-along live classes, feedback on your learning and support group WHAT YOU LEARN: Our Photoshop for Photographers is a 2 level course - the first one covering all the key aspects of understanding how to navigate and work in Photoshop along with its most widely used tools and techniques, the second one building on top of that to really boost the creative uses you can apply it to.  This incredibly in-depth course has everything you need as a photographer who wants to harness this amazing tool.  What you learn: from basic Photoshop tools to more complex photo manipulations, from playing with colour to portrait retouching, from adding light to removing any unwanted object from your photos and lots, lots more. key photoshop tools object removal and placements - face / sky swaps Overlays & blending modes The art of adding light Skin editing and retouching introduction to compositing THIS IS THE COURSE FOR YOU IF : You you already know basics of editing (in Lightroom) but want to take them further into Photoshop ( where more fun happens) You tried using Photoshop before only to close it immediately after opening due to all the overwhelmingly unfamiliar tools and options You followed youtube tutorials before but beside replicating what the person did exactly, you still don't really have a good idea of how to use Photoshop - or why you should!? You want to be able to take advantage of the tools that are missing in Lightroom or do not give you sufficient control over them to do the job seamlessly - such as precise ways of removing unwanted objects in your image - Photoshop's powerful tools, such as the Content-Aware Fill and Clone Stamp enable you to remove distracting objects or people from your photos, ensuring the focus remains on the subject You want to be able to manipulate or replace elements in your images - from turning your background blurry to replacing blank skies, doing face swaps and more You want to be able to bring beautiful light into your images - from haze to sun rays, from - with colours that pop and light that's perfectly balanced You want to be able to take yoru portraits to a new level - remove blemishes, retouch skin,and correct imperfections, giving your images a polished and professional finish. You desire to create stunning composites: With Photoshop, you can combine multiple images seamlessly to create captivating composite photos. This skill is particularly useful for photographers who want to tell stories or create imaginative and surreal images. ONE COURSE - 2 LEVELS ESSENTIAL PHOTOSHOP Pick this course if you're new to Photoshop or do not have a lot of experience in Photoshop In this course you learn to : Navigate the software and set it up for a proper, smart, non-destructive workflow Discover all the essential tools and techniques that take your images way beyond what you could do in Lightroom Learn the key skills : from masks to brushes, from blending modes to selections, from cloning to canvas extensions, from face swaps to sky swaps - and more!! CREATIVE PHOTOSHOP Pick this course if you're already familiar with the basic tools and ways of working in Photoshop  In this course you take all that you learned in the Essentials course and turbo boost it for creativity. You'll learn : How to play with light, colour and blur for unique creative outcomes How to get more out of the familiar tools - so advanced brushes, advanced selections, advanced blending More fun skills : from skin edits to retouching, from stitching photos to involved composites, from creating effects such as neon glow to turning your photos into comics and more! Learn more about Creative Photoshop WHAT'S INCLUDED IN EACH OF OUR PHOTOSHOP COURSES: 4 core modules - each with detailed step by step tutorials, downloadable videos and PDF workbooks Support Facebook group Weekly edit-along live webinar Practice files to learn on Feedback on your images ESSENTIAL PHOTOSHOP Next Essential Photoshop course starts 15 January 2024 The way you work in Photoshop is very different compared to Lightroom and a big learning curve for anyone who begins learning it for the first time. It's also a big reason why a lot of photographers open it for the first time, find it hard to recognise any familiar tools or make them work on the image and the give up.  In this course we take you through it step by step. We show you around this tool and teach you how to use it in a way that's smart, non-destructive, flexible and making the most of its amazing features.  Here is a non-exhaustive list of what you will learn:  A thorough understanding of Layers, masks and brushes - you cannot really work effectively in Photoshop if you do not know how to use these tools. An absolute must! Key Photoshop tools - Photoshop is a hugely vast tool used by lots of different creative professions and depending on what you use it for, you will be using different tools. We introduce you to the ones that are key for a photographer! Working with Adjustment layers - these fantastic tools allow you to change colours, adjust tone and mood of images Removing and replacing parts of your photos - powerful selection, healing, cloning, content aware tools and more to allow you to clean up your images of everything that's undesirable or distracting in your images Simple composites ( Face swaps / Sky swaps) - while composites can be hugely complex and challenging, we show you how to get started with a few simple - but effective ones!Understanding Precision tools and filters for blurring and sharpening Blending modes and their immense potential for transforming your images with the tools you already know - from working with overlays to CREATIVE PHOTOSHOP Next Creative Photoshop course starts 15 April 2024 In Level 2 we build on the foundation we establish in Level 1 and start applying what you have learned more creatively - as well as learning more tools, more techniques and starting more fun projects. This is where we really get to have fun with those powerful tools - we learn not just how to fix and clean up undesirable elements from the photos, but how to creatively treat them so that they reflect your creative vision and imagination.  The magic of Colour and blur - adding mood and softness to images to transform the images . We use several creative techniques to completel;y transform the images Adding and creating light effects in Photoshop - from light beams to sun burtsts to rainbows! Step by step skin editing and portrait retouching - from adjusting skin tones, removing unwanted colour casts, disappearing blemishes and creating highend, polished portraits that still retain healthy skin texture Using smart filters and creative adjustment layers to achieve effects such as turning your images into cartoons, watercolours or neon effects Working with and creating your own custom brushes, overlays etc - the power of photoshop brushes has to be experienced to be believed - from adding light rays to Playing with composites - adding magic to your images or creating new scenes and stories from scratch PHOTOSHOP For Photographers  Photoshop courses - KEY INFO Essential Photoshop ( Level 1) - 4 week course, starts 15 Jan 2024 Creative Photoshop ( Level 2) - 4 week course, 15 April 2024 Course cost: BOOKING A SINGLE COURSE: £179 ( payment plans available ) BOOKING A BUNDLE: Book Level 1 and Level 2 together :  £259  (payment plans available )  PHOTOSHOP FOR PHOTOGRAPHERS Each course consists of 4 weekly modules with step by step illustrated tutorials and videos + prep module weekly edit along class online class ( also recorded) feedback and advice on your edits private support group PDF workbook and downloadable videos Practice images to learn on COURSE PREREQUISITES: Adobe Photoshop software installed on your computer or tablet.This can be purchased either as a standalone Photoshop Subscription or as part of the Photography Plan which includes also access to Lightroom and Lightroom Classic. Please note that you need to ensure that your computer can run Photoshop - please follow Adobe minimum system requirements guidelines

Description: This Diploma in Chatbots for Multiple Platforms is designed for people who want to make great bots. Through the course you will gain the skills to use one of the fastest growing mobile technologies, Chatbots. You will learn how to create chatbots for many different platforms, you will understand the power of chatbots in the entertainment, travel, work, and retail environment, you'll be able to develop sophisticated chatbots that use buttons and AI to create great customer experiences. The course covers Chatbots for Websites, for Facebook, for KiK, and for Slack - although the bots created can be used also on many other services. You will get some examples of travel bots, entertainment bots, productivity bots, and retail bots. At the end you will be able to make chatbots that are able to perform many different operations. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Chatbots for Multiple Platforms is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Chatbots for Multiple Platforms is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Chatbots Introduction FREE 00:03:00 Chatbot Examples 00:06:00 Building a Chatbot in Gupshup.io Introduction to Gupshup 00:02:00 Gupshup Travel Bot Part 1 00:11:00 Gupshup Improving the User Experience 00:02:00 Gupshup Order an Uber 00:02:00 Gupshup Helsinki Sights 00:06:00 Gupshup Helsinki Weather 00:04:00 Gupshup Publishing Your Bot 00:02:00 Gobot Easy and Powerful Ready Made Chatbot Services Gobot Introduction 00:01:00 GoBot Site Example 00:02:00 Gobot Parts of the System 00:01:00 Gobot Make a bot Part 1 00:08:00 Gobot Make a bot Part 2 00:03:00 Gobot Publishing your Bot 00:08:00 A Facebook Messenger Bot Introducing Chatfuel 00:02:00 Understanding A Chatfuel Bot - Test Bot 00:05:00 Building Our Own Facebook Messenger Bot - A Retail Example part 1 00:02:00 Catfuel and Images - Getting them right 00:06:00 Chatfuel Product Gallery with More Information 00:09:00 Chatfuel - Plugins - Adding an RSS feed with Subscription 00:07:00 Chatfuel - Plugins - YouTube Integration 00:07:00 Chatfuel - Collecting Uder Input via Email 00:06:00 Chatfuel - Advanced Features 00:09:00 Chatfuel - Work Around for Button Linking Problem 00:02:00 Chatfuel - Add a Site Search - Bing or Google Search 00:07:00 Chatfuel - Publish Your Bot - Two Options 00:03:00 UPDATE - MiniApp Chatbot Building System Introduction to MiniApp 00:02:00 Connecting a MiniApps Bot to the Microsoft Bot Framework 00:10:00 MiniApps Creating the Bot Interactions 00:04:00 MiniApps Connecting your bot to Skype 00:02:00 MiniApps Simple now but other options are possible 00:01:00 MiniApps Conslusion 00:02:00 Building a Chatbot in Motion.ai Looking at the Motion.ai Interface 00:02:00 Motion.ai Interface Part 2 00:02:00 Building Our First Bot - A travel bot Part 1 - Setting up the Travel Bot 00:01:00 Part 2 - Looking at The Connections 00:02:00 Part 3 - Adding Buttons via HTML and Cards 00:07:00 Part 4 - Adding Other Content with Widgets - Weather Example 00:03:00 Part 5 - Connecting Your Bot to Another Bot - Uber Example 00:03:00 Part 6 - Creating Multiple Cards - Travel Sights Bot 00:10:00 Part 7 - Clean-up - Global Settings and Help 00:03:00 Entertainment bot Example - The Bender Bot Bender Bot Part 1 - Looking at how the bot works 00:04:00 Bender Bot Part 2 - Advanced - Adding a new interaction 00:06:00 Bender Bot Part 3 - Final connnections and things to think about with Motion.ai 00:09:00 Thank You Thank you and contacts 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

With this hands-on video course, you'll gain a solid understanding of AWS, DevOps, and deployments at scale using ECS with the help of examples and activities. Throughout the course, you'll get to grips with a wide variety of AWS services.