8261 Instructor courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE. Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting). Demonstrate effective use of system tools to track and troubleshoot a call within a call flow. The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Overview Module 2: CCE Config and Scripting Module 3: CCE (ICM) Advanced Scripting Module 4: Advanced VXML Functionality Module 5: Supporting CCE

Embark on a delightful journey that will elevate your baking prowess to artistic heights with our 'Cake Decorating Masterclass.' Across five comprehensive modules, this course promises to imbue participants with the finesse and creativity to transform simple baked goods into visually stunning masterpieces. Beginning with sophisticated baking techniques and cake design, this masterclass lays a solid foundation, ensuring every creation is as delicious as it is beautiful. From the smooth allure of perfectly applied icing to the pliable wonders of fondant, students will learn how to dress cakes in their finest. Further, the course unfolds the secrets of crafting and colouring fondant, alongside methods to adorn your cakes with it, ensuring each layer is a canvas for your imagination. The final touches are taught in a consolidated review, designed to embed knowledge and inspire confidence. By the conclusion, participants will be poised to concoct breathtaking confections that are sure to ignite conversations and command the centre stage at any gathering. Learning Outcomes Acquire the ability to execute sophisticated baking methods and cake designs. Master the art of applying various icing techniques for a flawless finish. Learn the intricacies of fondant preparation and colouring. Develop the skill to decorate with fondant, creating intricate designs. Consolidate all learning points for a comprehensive understanding of cake decorating. Why choose this Cake Decorating Masterclass? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cake Decorating Masterclass for? Aspiring confectionery artists seeking to refine their cake decorating skills. Culinary enthusiasts aiming to expand their dessert repertoire. Home bakers eager to explore professional decorating techniques. Individuals pursuing a career in the patisserie and baking industry. Creative minds looking to express their artistry through edible creations. Career path Cake Designer: £18,000 - £30,000 Patisserie Chef: £20,000 - £35,000 Baking Instructor: £25,000 - £40,000 Wedding Cake Specialist: £22,000 - £40,000 Pastry Chef: £20,000 - £38,000 Food Stylist: £18,000 - £36,000 Prerequisites This Cake Decorating Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cake Decorating Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Cake Decorating Masterclass Module 01: Sophisticated Baking & Cake Design 00:13:00 Module 02: Icing 00:15:00 Module 03: Fondant Making 00:12:00 Module 04: Decorating with Fondant 00:13:00 Module 05: Everything in Brief 00:13:00 Mock Exam Mock Exam - Cake Decorating Masterclass 00:20:00 Final Exam Final Exam - Cake Decorating Masterclass 00:20:00

Welcome to an exciting journey of learning Daily Spoken French in Lesson 2 - First Conversations. In this captivating course, you'll immerse yourself in the melodious world of the French language, guided by engaging and interactive lessons. Whether you're planning a trip to France, expanding your language skills, or simply embracing a new culture, this course offers the perfect platform to embark on your French-speaking adventure. In Lesson 2, you'll explore a range of essential topics, from phone conversations to hang-outs and meetings. You'll even learn how to warmly receive someone and engage in discussions about the time and weather. Through immersive experiences and expert guidance, you'll discover the beauty and utility of spoken French, making your language journey both enjoyable and enriching. Learning Outcomes Master phone conversations in French. Navigate social hang-outs with confidence. Excel in French-speaking meetings. Gracefully receive guests in French culture. Discuss time and weather fluently in French. Why choose this Daily Spoken French - Lesson 2 - First Conversations course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Daily Spoken French - Lesson 2 - First Conversations course for? Language enthusiasts eager to learn French. Travelers planning to visit French-speaking regions. Individuals looking to enhance their language skills. Students seeking a fun and interactive language course. Anyone interested in experiencing French culture through language. Career path Tourism Coordinator: £22,000 - £35,000 Language Instructor: £20,000 - £45,000 International Relations Specialist: £30,000 - £60,000 Customer Support Representative (French-speaking): £18,000 - £30,000 Translator/Interpreter: £25,000 - £50,000 Travel Consultant: £18,000 - £35,000 Prerequisites This Daily Spoken French - Lesson 2 - First Conversations does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Daily Spoken French - Lesson 2 - First Conversations Lesson 2 - Part I - at the phone 00:35:00 Lesson 2 - Part II - hang-outs 00:13:00 Lesson 2 - Part III - meetings 00:15:00 Lesson 2 - Part IV - to receive someone 00:01:00 Lesson 2 - Part IV - to receive someone 00:24:00 Lesson 2 - Part V - the time and weather 00:19:00 Lesson 2 - Part VI - to whish something to someone 00:06:00

Dive into the delightful realm of cheese crafting with the 'Cheese Making Mastery: Crafting Delicious Artisanal Cheeses' course. From a rich historical tapestry to the skilful intricacies of modern-day techniques, this curriculum is designed to tantalise your senses and refine your cheese-making prowess. Venture through the stages of creating fresh to specialty cheeses, and soon enough, you'll be savoring your homemade artisanal creations. Learning Outcomes Understand the foundational principles of cheese production. Master the art of creating a diverse range of cheeses, from fresh to hard varieties. Develop advanced techniques in crafting unique cheese varieties. Acquire the proficiency to critically evaluate and taste cheeses like a professional. Why buy this Cheese Making Mastery: Crafting Delicious Artisanal Cheeses? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cheese Making Mastery: Crafting Delicious Artisanal Cheeses for? Culinary enthusiasts looking to expand their repertoire. Dairy farmers wishing to add value to their milk production. Food bloggers or writers desiring a deeper understanding of artisanal cheeses. Sommeliers or food critics aiming to enhance their cheese-pairing expertise. Career path Cheese Maker - Average Salary: £25,000-£30,000. Dairy Production Manager - Average Salary: £35,000-£40,000. Culinary Instructor (Specialising in Cheese) - Average Salary: £28,000-£32,000. Quality Assurance Manager (Dairy) - Average Salary: £40,000-£45,000. Speciality Cheese Retailer - Average Salary: £22,000-£26,000. Food and Beverage Pairing Consultant - Average Salary: £30,000-£35,000. Prerequisites This Cheese Making Mastery: Crafting Delicious Artisanal Cheeses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cheese Making Mastery: Crafting Delicious Artisanal Cheeses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Cheese Making Introduction to Cheese Making 00:16:00 Module 2: History of Cheese Making History of Cheese Making 00:15:00 Module 3: Fresh Cheese Making Fresh Cheese Making 00:16:00 Module 4 Soft and Semi-Soft Cheese Making Soft and Semi-Soft Cheese Making 00:13:00 Module 5: Hard Cheese Making Hard Cheese Making 00:11:00 Module 6: Specialty Cheese Making Specialty Cheese Making 00:12:00 Module 7: Advanced Cheese-Making Techniques Advanced Cheese-Making Techniques 00:14:00 Module 8: Tasting Cheese Professionally Tasting Cheese Professionally 00:13:00

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance

Description Pitching refers to someone's way of delivering speech. Perfect Pitching Course course highlights some vivid aspects of pitching to make a strong, powerful, and effective speech. A good speech depends on it pitching. Be expert in speaking, you may take a look at the Perfect Pitching Course course. The curse designs to teach you the exact pronunciation, diction, and intonation of words to capture your audience. It enables you to present your important message like a storyteller whose speech people listen to passionately. The course helps to learn some persuasive tactics to grab the attention of your audience. Every segment of this course involves you with new ideas to solve your problems, barriers, and complexities regarding pitching your speech. It narrates every possible way of effective pitching of language, words, and speech. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Perfect Pitching Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Perfect Pitching Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo Video FREE 00:02:00 The 9 Steps to a Perfect Pitch An Introduction: Why Pitching is Important 00:02:00 Being Concise 00:02:00 Solving their Problem 00:03:00 Telling Them What They Want to Hear 00:02:00 Speaking in Plain English 00:02:00 Grabbing the Listener's Attention 00:03:00 Asking Qualifier Questions 00:03:00 Showing Your Passion 00:03:00 Telling a Consistent Story 00:02:00 Concluding with a Call to Action 00:02:00 Types of Pitches The Pixar Pitch 00:04:00 The Rhyming Pitch 00:01:00 The One-Word Pitch 00:01:00 The Logline Pitch 00:01:00 The Question Pitch 00:01:00 Conclusions Summary 00:02:00 Next steps / further reading 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Crochet is the wonderful production of creativity and dedication. Master the astonishing crochet pattern and create a wonderful floral wreath for decorating your home or for a gift for your friends. Crochet uses yarn and crochet hook to produce excellent fabric and other designs out of cotton. The course first familiarizes you with the essential crochet tools such as crochet yarn, different types of crochet hooks, wool wash, wool needles, yarn bobbins, knit blockers, etc. You will know the mandatory and less important tools and materials. Then, you will learn three types of crochet flower pattern - puff flower, Hibiscus flower and Irish flower. You will also know to make Irish flower leaf. Next, the course will show you to make two kinds of pistils: corkscrew and Irish lace round button. Finally, using the above knowledge, you will know how to make a Floral Wreath. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Floral Wreath Design for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Floral Wreath Design for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Let`s Prepare! Introduction FREE 00:03:00 Materials and Tools 00:02:00 What Will We Crochet? 00:03:00 Flowers, Pistils and Leaves Puff Flower - How to Crochet 00:10:00 Puff Flower - Pattern Reading 00:02:00 Hibiscus Flower - How to Crochet 00:12:00 Hibiscus Flower - Pattern Reading 00:16:00 Irish Lace Rose - How to Crochet 00:02:00 Irish Lace Rose - Pattern Reading 00:05:00 Corkscrew Spiral - How to Crochet 00:01:00 Corkscrew Spiral - Pattern Reading 00:06:00 Irish Lace Button or Pistil - How to Make 00:07:00 Irish Lace Leaf - How to Crochet 00:02:00 Assembling the Wreath Irish Lace Leaf - Pattern Reading 00:12:00 Wreath Base 00:03:00 Assembling 00:02:00 Thank you! 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Learn to set killer goals that are achievable. Join the Goal Setting SMARTERS Course course and explore the smarter ways of setting achievable goals. Goal setting is a must for every aspect of our life. Setting goal is mandatory for students, teachers, and businessmen and even for personal happiness. The course explains the importance of setting structured goals. You will learn how to approach individual and wider goals tactfully. The importance of setting challenging goals and its impacts will be discussed in the course. Additionally, the course helps you to understand and find out the right strategic frameworks like short, medium or long-term approach for your goals. The eight stages of SMARTER goal setting and activities that you should focus on each stage will be thoroughly explained. Finally, the course discusses the benefits of appreciating regular goal review and reappraisal. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Goal Setting SMARTERS Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Goal Setting SMARTERS Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Setting the scene Introduction FREE 00:03:00 Why set goals 00:03:00 S for Specific S is for Specific 00:02:00 M is for Measurable M is for Measurable 00:03:00 A is for Achievable / Attainable A is for Achievable Attainable 00:02:00 R is for Relevant R is for Relevant 00:03:00 T is for Timely / Time-bound T is for Timely,Time-bound 00:03:00 E is for Evaluate / Ethical / Extending E is for Evaluate, Ethical, Extending 00:02:00 R is for Re-evaluate or Rewarding R is for Re-evaluate, Rewarding 00:04:00 S is for Strategic S is for Strategic 00:06:00 A SMARTERS Summary Course summary 00:02:00 Your bonus lecture A little extra for you! 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Child Safeguarding Course Description The Child Safeguarding Level 3 course offers the opportunity to gain helpful insights into the fundamental aspects of safeguarding children. Whether your job is related to working with children and their families or want to develop your understanding of safeguarding children for getting employment in this field, then enrolling in this course will perfectly suit you. The course comprises a variety of topics including how to adequately safeguard children using the inherent standards, functions and liabilities of working with children, the necessity of Child Protection, Children Act and relevant legislation, how to recognise child abuse and vulnerability, and how to promote the accurate way of safeguarding children and become more alert regarding maltreatment, vituperation, and negligence. Assessment This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Child Safeguarding Course Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Child Safeguarding Course for? Child Safeguarding Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Child Safeguarding Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Child Safeguarding Level 3 Module 1: Safeguarding Children 00:20:00 Module 2: Legal Context 01:00:00 Module 3: What is Child Protection 00:30:00 Module 4: Vulnerability 00:20:00 Module 5: Child Safeguarding Standards and Implementation 00:45:00 Module 6: Child Safeguarding Standard 1: Policy 00:15:00 Module 7: Child Safeguarding Standard 2: People 00:25:00 Module 8: Child Safeguarding Standard 3: Procedures 00:30:00 Module 9: Child Safeguarding Standard 4: Accountability 00:15:00 Module 10: Understanding Child Protection Issues 00:30:00 Module 11: Dealing with a Child Protection Concern 00:20:00 Module 12: The Local Authority Designated Officer (LADO) Role 01:00:00 Module 13: Referral to the Disclosure & Barring Service (DBS) 01:00:00 Module 14: Safeguarding and Child Protection Good Practice 00:45:00 Assessment Assignment - Child Safeguarding Level 3 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00