Description: Customer service and the success of a company are interdependent. By offering excellent customer service, you can retain customers and grow your business. The Customer Care Training course combines all the essential knowledge in detail to enable you to become progressing in the competitive and dynamic customer care field. You will introduce to the most-needed skills to master the position as a customer care assistant or receptionist. Explore the necessity of having a customer service standards which indirectly reflects your brand's values. This course provides an excellent base for high-quality customer care to stay ahead in the robust and competitive job market, Upon successful completion of the course, you'll be able to handle issues for customers and do your best to ensure they are satisfied. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Care Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Care Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Assessment Assignment - Customer Care Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Emails are a quick and effective way to send information and data anywhere in the world. Much like any other text-based form of communication, they're also incredibly easy to misinterpret and take out of context. A clear and transparent communication pattern is essential for optimum performance in any organization. This Marketing Email Etiquette Training is designed to teachthe proper use of business language and accurately addressing your stakeholders. Emails are just like your business card as it introduces you as a member of the global business community. This course will help you learn ways in which you can send across your message for effective and powerful communication while saving precious time generally lost in translation and understanding. Through the course you'll know how to manage situations where an email reaches the wrong person, you'll learn the circumstances when sending an email is necessary and/or appropriate, and much more! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Marketing Email Etiquette Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Marketing Email Etiquette Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Promo FREE 00:01:00 Introduction 00:01:00 100 Clicks a Day 00:09:00 100 Clicks A Day (Email's The Cornerstone) 00:03:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Email Sequence Explanation 00:01:00 Module: 02 Soap Opera Sequence 00:13:00 Seinfeld Email Sequence 00:11:00 Autoresponder & Email Examples 00:25:00 Squeezing Extra Money from Emails 00:06:00 Expert Positioning 00:18:00 What is a Squeeze 00:05:00 Squeeze Page Secrets 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Want to start podcasting but don't know where to begin? Learn all the essential areas that you need to know about becoming a podcast host with one single course entitled Podcast Hosting Training. The podcast craze of the past several years reveals no signs of breaking down, rather it's expanding over time. Before you hasten into things, it's crucial to keep in mind that podcasts take a lot of effort, and energy to get going. We have composed this course to help you become a professional podcast host, and provide you with the direction from A to Z. Learn how to create, record, and publish your initial podcast and get the audience to listen to it. In addition to all of that, you will understand what it requires to be a talk show host or produce your show. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Podcast Hosting Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Podcast Hosting Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Blueprint 00:09:00 1 vs Group 00:06:00 Podcast Hosting 00:07:00 Syndicate Your Podcast 00:02:00 Module: 02 Podcast Structure 00:07:00 Reduce Your Podcast File Sizes 00:03:00 Transcribing Your Podcast 00:02:00 Editing Your Video with Free Softwares 00:01:00 Creating a Professional Background for $50 00:04:00 Module: 03 Tools I Personally Use for Recording 00:13:00 OBS Setup 00:10:00 The Perfect Webcam Settings 00:07:00 Voice Inflection for 2X Sales 00:17:00 Transcribing Your Work 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Stories have a pretty unique relationship with selling and marketing. The most powerful marketing device a company can improve is its story. The Story Selling Strategies course will give you a stimulating and insightful account of the structure for generating stories that influence and induces consumers to buy your products or services. You will gain in-depth knowledge of how to turn your personal story and experiences into the powerful asset while marketing your products. Learn to engage your customers in your story that turns to be as productive as engaging them with your product. Some large companies have the luxury of spending thousands of dollars on advertisements, although small companies can rarely do that. If you are running a small business and want your customer how to get involved in your story, then enrol right now and stay ahead in this hard and extremely competitive business market. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Story Selling Strategies is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Story Selling Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Email Sequence 00:11:00 Soap Opera Sequence 00:13:00 Walkthrough of My SOAP Sequence 00:29:00 Client SOAP Sequence Example 00:11:00 Seinfeld Email Sequence 00:11:00 Module: 02 Expert Positioning 00:18:00 Voice Inflection for 2X Sales 00:17:00 What is a Squeeze 00:05:00 Squeeze Page Secrets 00:08:00 Value Ladder Overview 00:07:00 Affiliate Value Ladder Buildout 00:10:00 Your Value Ladder Buildout 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description The core of the SEO Longtail Pro Training course is to help you become successful with SEO and ranking in Google. Taking this course will assist you to learn the principles and strategies that have been practiced to locate 1000's of long tail keywords, and understand how that promoted to take place on the top raking list in Google search. In this course, you will learn everything that requires to improve SEO, ranking for both short and long tail keywords, and experience every ins and outs of Long Tail Pro. Master keyword research with this exciting course and grab the opportunity to earn profits from organic search engine traffic. So, without any further ado, enroll now and begin accompanying on a path that certainly benefits you in the long run. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? SEO Longtail Pro Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SEO Longtail Pro Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1. Promo FREE 00:01:00 2. Introduction 00:02:00 3. Difference Between Short & Longtail Keywords 00:06:00 4. What Are Local Keywords 00:02:00 5. Research vs Buyer Keywords 00:06:00 Module: 02 6. Sign Up for LongTailPro 00:03:00 7. Welcome to LTP 00:06:00 8. LongTail Pro Keyword Research 00:10:00 9. KC Score Explanation 00:06:00 10. Quick Add & Export 00:01:00 Module: 03 11. Data Fetching Speed Settings 00:02:00 12. Rank Checker in LTP 00:02:00 13. Online Version of LongTail Pro 00:07:00 14. Mouse Recorder 00:04:00 15. How to Deliver Keyword Research as a Freelancer 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Influential conversation ability enriches your managerial capability. But most of the time, people do not know how to handle the situation with his conversational power. To become efficient in that particular area, you may look at Managing Difficult Conversations course. This course enables you to perceive the situation and to manage the ways of difficulties with pen and pencils. It provides you a guideline where you can understand situation and develops your conversational skill to present the difficulties smoothly. It teaches you how to keep calm and cool, present your attire with physical gesture and make an effective conversation to achieve your agreement for your organizational growth. It always helps you to focus on the main facts considering some valuable questions and situation. Actually, it aims at your presentation facts. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Difficult Conversations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Difficult Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Not sure where to start your DevOps journey? Or want to know what kind of activities a DevOps engineer would do on Git and GitHub in the real world? Or would you like to set up a production-ready Git environment for your developers? Then this course is for you.
Peak Productivity Hacks is the course, which will not provide you with medical advice. But, this course is will provide secret hacks of tripling your productivity or how to reach your most productive level based on scientific research and principles. These hacks are proven secret hacks that can change your lifestyle, working productivity. This course will help you to pass the challenge easily and effectively to get a positive result from any assigned task or planned activity. All the content of this course will support you to get results fast! Tools and strategies will lose the stress that turns into a much easier one. Learning or outcome of this course increase the possibilities you want to get and within less time. This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. To design this course, we have selected a professional an experienced tutor. A tutor will guide you throughout the course and will help you out with all your queries. You will get 24/7 support from our customer support team as well. What you will learn? Secrets of healthy eating The appropriate exercise The use of supplements. Learn how to set up the proper mindset. You will get information about the classic 'Yo-Yo Effect' of dieting. How to beat pitfall. You will get addressed by your instructor that how to detox, which method or tricks will help you lose weight, feel better. Avoid many diseases and ailments Learn how productivity can improve your everyday life Learn how to boost productivity to boost your career Productivity can boost your profit margin Know how to create an accurate environment for boosting up productivity Learn how productivity can reduce stress Know how to improve mental health Career Path: If you complete the course, you will be able to know the strategies and secrets of Peak Productivity Hacks. You will get all the essential skills for getting more views on peak productivity which help you to get more energy to solve the problems much faster than ever. You able to generate more income by increasing your productivity. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. Then, what stopping you? Join this course today. Enrol NOW!!! Peak Productivity Hacks 01. Introduction FREE 00:02:00 02. Creating The Right Environment For Productivity 00:06:00 03. Developing A Productive Mindset 00:08:00 04. Time Management Strategies - Key To Productivity 00:07:00 05. Declutter Your Life 00:10:00 06. Routines For Greater Productivity 00:11:00 07. Recognize Whats Important 00:05:00 08. Delegate - OutSource - Great Productivity Tools 00:04:00 09. Increasing Your Productivity At Home 00:04:00 10. Conclusion - Final Thoughts 00:01:00
Girls just want to have fun! Especially tweens! Young teens love doing hairstyles and experimenting with makeup! Whether these hairstyles are for a gymnastics events, special occasions, or just fun time with mom, these courses make it easy. You will be taken through step by step ways of putting hairstyles together. Take these skills into school plays, Halloween, dress up birthday parties or the holidays! I hope to see you inside! I am always available to talk to regarding this course or any of my courses. Once you see how I put these looks together you will be able to grow and learn in your skills and impress your clients and friends. Creating special occasion hair is so exciting as you are taking part in someone's life event! ~~~ Be sure to check out my bonus section at the end of this course, containing all of my contact information and social media contacts! As a Clarity Life Coach am here for you in life and career! What will I learn as a result of this course? Getting comfortable with hair while having fun removes fear. You will learn skills and time saving tips to bring smiles to your clients, family and friends! Hairdressing professionals will be able to ask for more money as their expertise grows and demand for their services increase. You will be able to have better informed conversations with your clients that will result in more services, excitement, and greater loyalty. The biggest take away from my training is how a style is broken down into steps. Learning the process of steps in hairstyle creation will allow you to alter the finished look for your clients personal tastes. This method can be applied to all of your special occasion creations. What do I need to have in order to take this course? Watch the video through first to see what you already may have on hand. You may need: A blow dryer, velcro rollers or hot rollers and hot tools such as a curling iron or wand depending on the length or texture of the hairstyles. A small teasing brush, round brush, a rat tail comb, bobby pins and hairpins to match your hair color, large hair ties, small clear elastics, silver clips, hairspray and or styling cream. Someone or yourself with the appropriate hair length and texture or a mannequin head to practice on. Time and patience, gentleness toward yourself and a never give up attitude! Who is this course for? Professional hairdressers or students looking to improve speed, skills and confidence. Anyone who loves doing awesome hairstyles on family and friends! Are you a salon owner? I understand not everyone enjoys dressing hair, but for those interested, send them here for all of their updo and hair-styling education! Introduction Welcome Video FREE 00:03:00 About the Instructor FREE 00:03:00 For salon Professionals: Winning with Teenagers & Tweens 00:04:00 Four hairstyle Tutorials for Tweens & Teens In flight updo plus a half up style! Two for one in this tutorial! 00:03:00 Easy Party Hair ponytail Updo for Tweens 00:02:00 Easy yet Special Half-up Tween Hairstyle 00:02:00 Skill Supporting Videos: Curling Iron Tutorial 00:05:00 How to make Hair Knots ~ Tutorial 00:11:00 Enjoy this Extra Tutorial- How to Coil Hair 00:09:00 Bonus Lecture: Clarity Coaching with Gretchen 00:05:00 Course Certification
Gestalt Therapy is a psychotherapeutic approach developed by Fritz Perls. The therapy guides the clients to focus on the present and understand what is happening in their lives right now, rather than what they may perceive to be happening based on past experience. The therapy often uses role-playing to aid the resolution of past conflicts. The Gestalt Therapy Certificate course focuses on the Gestalt Therapy and teaches you how to use Gestalt approach in the psychotherapy work. The course illustrates the necessity of using experiments in therapy sessions. You will explore the several methods and techniques used by the global Gestalt therapist for treating patients such as 'Empty Chair Technique' or 'Repetition & Exaggeration', Mindfulness' approach, etc. You will learn how to work with couples and groups. What Will I Learn? Use Gestalt approach in the psychotherapy work Apply several techniques used by Gestalt therapists globally Work with people in therapy settings Requirements Your interest in psychotherapy, psychology or counselling Introduction About the Instructor FREE 00:03:00 About the Course FREE 00:05:00 What is Psychotherapy FREE 00:10:00 Introduction to Gestalt Therapy What is Gestalt Therapy 00:09:00 The origins of Gestalt Approach 00:12:00 Psychoanalysis & Gestalt approach 00:09:00 Forms of Psychotherapy 00:11:00 Therapeutic Relationship in Gestalt therapy 00:11:00 Philosophy and Principles in Gestalt Therapy The 'Self' in Gestalt therapy 00:09:00 Gestalt 'Present' Awareness 00:10:00 The concept of 'Respect' 00:06:00 The concept of 'Social Responsibility' 00:07:00 The Concept of 'Relationship' in Gestalt 00:08:00 Phenomenological Method 00:06:00 The Essence & Principles Dialogical Relationship 00:06:00 Field Theoretical strategies 00:07:00 Experimental Freedom 00:06:00 The Theory of Change 00:09:00 The concept of 'Mindfulness' 00:11:00 Gestalt Therapy Techniques Exercise and Experiments 00:05:00 The Empty Chair Technique 00:09:00 Discussing 'dreams' (Dream Work) 00:10:00 Exaggeration & Repetition 00:05:00 Guided Imagery and Fantasy 00:11:00 Suppressive Techniques 00:09:00 Working with 'Unfinished Business' 00:09:00 Forms & Methods of Therapy Working with Couples 00:10:00 Working with Groups 00:06:00 Pros & Cons of Gestalt Therapy The Strengths of Gestalt approach 00:04:00 Critiques & Limitations 00:05:00 Thank You and Good Bye! 00:02:00 Mock Exam Mock Exam- Gestalt Therapy Certificate 00:20:00 Final Exam Final Exam- Gestalt Therapy Certificate 00:20:00