7603 Insights courses in Leicester delivered Online

Intercultural Competence: On-Demand In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners preparing for or who currently perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. It is ideal for those roles within federal contracting companies and private sector firms whose mission or strategic objectives require the execution of Defensive Cyber Operations (DCO) or DoD Information Network (DoDIN) operation and incident handling. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. Overview In this course, you will identify, assess, respond to, and protect against security threats and operate a system and network security analysis platform. You will: Assess cybersecurity risks to the organization. Analyze the threat landscape. Analyze various reconnaissance threats to computing and network environments. Analyze various attacks on computing and network environments. Analyze various post-attack techniques. Assess the organization's security posture through auditing, vulnerability management, and penetration testing. Collect cybersecurity intelligence from various network-based and host-based sources. Analyze log data to reveal evidence of threats and incidents. Perform active asset and network analysis to detect incidents. Respond to cybersecurity incidents using containment, mitigation, and recovery tactics. Investigate cybersecurity incidents using forensic analysis techniques. This course covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT's National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination. It is ideal for candidates who have been tasked with the responsibility of monitoring and detecting security incidents in information systems and networks, and for executing standardized responses to such incidents. The course introduces tools, tactics, and procedures to manage cybersecurity risks, defend cybersecurity assets, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and remediate and report incidents as they occur. This course provides a comprehensive methodology for individuals responsible for defending the cybersecurity of their organization. This course is designed to assist students in preparing for the CertNexus CyberSec First Responder (Exam CFR-410) certification examination. What you learn and practice in this course can be a significant part of your preparation. In addition, this course and subsequent certification (CFR-410) meet all requirements for personnel requiring DoD directive 8570.01-M position certification baselines: CSSP Analyst CSSP Infrastructure Support CSSP Incident Responder CSSP Auditor The course and certification also meet all criteria for the following Cybersecurity Maturity Model Certification (CMMC) domains: Incident Response (IR) Audit and Accountability (AU) Risk Management (RM) Lesson 1: Assessing Cybersecurity Risk Topic A: Identify the Importance of Risk Management Topic B: Assess Risk Topic C: Mitigate Risk Topic D: Integrate Documentation into Risk Management Lesson 2: Analyzing the Threat Landscape Topic A: Classify Threats Topic B: Analyze Trends Affecting Security Posture Lesson 3: Analyzing Reconnaissance Threats to Computing and Network Environments Topic A: Implement Threat Modeling Topic B: Assess the Impact of Reconnaissance Topic C: Assess the Impact of Social Engineering Lesson 4: Analyzing Attacks on Computing and Network Environments Topic A: Assess the Impact of System Hacking Attacks Topic B: Assess the Impact of Web-Based Attacks Topic C: Assess the Impact of Malware Topic D: Assess the Impact of Hijacking and Impersonation Attacks Topic E: Assess the Impact of DoS Incidents Topic F: Assess the Impact of Threats to Mobile Security Topic G: Assess the Impact of Threats to Cloud Security Lesson 5: Analyzing Post-Attack Techniques Topic A: Assess Command and Control Techniques Topic B: Assess Persistence Techniques Topic C: Assess Lateral Movement and Pivoting Techniques Topic D: Assess Data Exfiltration Techniques Topic E: Assess Anti-Forensics Techniques Lesson 6: Assessing the Organization's Security Posture Topic A: Implement Cybersecurity Auditing Topic B: Implement a Vulnerability Management Plan Topic C: Assess Vulnerabilities Topic D: Conduct Penetration Testing Lesson 7: Collecting Cybersecurity Intelligence Topic A: Deploy a Security Intelligence Collection and Analysis Platform Topic B: Collect Data from Network-Based Intelligence Sources Topic C: Collect Data from Host-Based Intelligence Sources Lesson 8: Analyzing Log Data Topic A: Use Common Tools to Analyze Logs Topic B: Use SIEM Tools for Analysis Lesson 9: Performing Active Asset and Network Analysis Topic A: Analyze Incidents with Windows-Based Tools Topic B: Analyze Incidents with Linux-Based Tools Topic C: Analyze Indicators of Compromise Lesson 10: Responding to Cybersecurity Incidents Topic A: Deploy an Incident Handling and Response Architecture Topic B: Mitigate Incidents Topic C: Hand Over Incident Information to a Forensic Investigation Lesson 11: Investigating Cybersecurity Incidents Topic A: Apply a Forensic Investigation Plan Topic B: Securely Collect and Analyze Electronic Evidence Topic C: Follow Up on the Results of an Investigation Additional course details: Nexus Humans CertNexus Certified CyberSec First Responder (CFR-410) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified CyberSec First Responder (CFR-410) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevSecOps Foundation course are professionals including: Anyone involved or interested in learning about DevSecOps strategies and automation Anyone involved in Continuous Delivery toolchain architectures Compliance Team Business managers Delivery Staff DevOps Engineers IT Managers IT Security Professionals, Practitioners, and Managers Maintenance and support staff Managed Service Providers Project & Product Managers Quality Assurance Teams Release Managers Scrum Masters Site Reliability Engineers Software Engineers Testers Overview You will learn: The purpose, benefits, concepts, and vocabulary of DevSecOps How DevOps security practices differ from other security approaches Business-driven security strategies and Best Practices Understanding and applying data and security sciences Integrating corporate stakeholders into DevSecOps Practices Enhancing communication between Dev, Sec, and Ops teams How DevSecOps roles fit with a DevOps culture and organization In this course, students will gain a solid understanding of how DevSecOps provides business value, enhancing your business opportunities, and improving corporate value. The core DevSecOps principles taught can support an organizational transformation, increase productivity, reduce risk, and optimize resource usage. This course explains how DevOps security practices differ from other approaches then delivers the education needed to apply changes to your organization. Participants learn the purpose, benefits, concepts, vocabulary and applications of DevSecOps. Most importantly, students learn how DevSecOps roles fit with a DevOps culture and organization. At the course?s end, participants will understand ?security as code? to make security and compliance value consumable as a service. This course prepares you for the DevSecOps Foundation (DSOF) certification. Realizing DevSecOps Outcomes Origins of DevOps Evolution of DevSecOps CALMS The Three Ways Defining the Cyberthreat Landscape What is the Cyber Threat Landscape? What is the threat? What do we protect from? What do we protect, and why? How do I talk to security? Building a Responsive DevSecOps Model Demonstrate Model Technical, business and human outcomes What?s being measured? Gating and thresholding Integrating DevSecOps Stakeholders The DevSecOps State of Mind The DevSecOps Stakeholders What?s at stake for who? Participating in the DevSecOps model Establishing DevSecOps Best Practices Start where you are Integrating people, process and technology and governance DevSecOps operating model Communication practices and boundaries Focusing on outcomes Best Practices to get Started The Three Ways Identifying target states Value stream-centric thinking DevOps Pipelines and Continuous Compliance The goal of a DevOps pipeline Why continuous compliance is important Archetypes and reference architectures Coordinating DevOps Pipeline construction DevSecOps tool categories, types and examples Learning Using Outcomes Security Training Options Training as Policy Experiential Learning Cross-Skilling The DevSecOps Collective Body of Knowledge Preparing for the DevSecOps Foundation certification exam Additional course details: Nexus Humans DevSecOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevSecOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Project Management for Non-Project Managers: In-House Training Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course uses A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. What You Will Learn At the end of this program, you will be able to: Identify the benefits of project management Use standard project management terminology Describe characteristics of successful projects, project managers, and high-performing teams Explain various project stakeholder roles, their responsibilities, and the fundamental project management processes Recognize how agile / adaptive practices are useful for certain project life cycles Create a personal action plan for how to support real-world projects within a non-PM role Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management

Our Student Visas & Other Routes course is a half-day course dedicated to those who want to develop a better understanding of student routes available in the UK. Course Overview:  Our Student Visas & Other Routes course is a comprehensive half-day training course dedicated to providing you with a better understanding of student routes in the UK. This highly requested course has been meticulously designed to offer invaluable insights into the various student visa options available. During the training, we will cover a range of crucial areas. This includes a comprehensive overview of different routes available for students, such as the Tier 4 visa and the Graduate visa. You will gain a deep understanding of the specific requirements for student visas and the suitability criteria for each route. Additionally, our course will address what happens when a student visa is nearing its end, providing you with valuable insights into the options and procedures available during this crucial phase.   The course will cover: Different routes available for students such as the Tier 4 visa and the Graduate visa Student visa requirements Suitability What happens once a student visa is coming to an end. Any updates to student visas when they are announced.   Course joining links, materials and instructions are sent out 24hours before the course starts.

Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.

Description Behavioural Economics Diploma Introducing the Behavioural Economics Diploma, a comprehensive online course designed to provide learners with a deep understanding of the intricate world of behavioural economics. This course not only aims to introduce fundamental concepts but also offers insights into how these concepts play a pivotal role in the decision-making processes in real-world scenarios. Behavioural Economics, at its core, is the study of how psychological, social, cognitive, and emotional factors influence the economic decisions of individuals and institutions. With the rise of the digital age and increased interconnectivity, understanding human behaviour is more crucial than ever. The Behavioural Economics Diploma provides a platform for learners to grasp these concepts from the comfort of their homes. The course starts with an 'Introduction to Behavioural Economics'. This module sets the stage by detailing the foundations of this field, preparing learners for the in-depth content that follows. This is the first step towards understanding why people often make irrational decisions, even when they have all the necessary information at hand. Next, learners will explore 'Heuristics and Biases', which delves into the shortcuts our brains take when making decisions. These shortcuts might often lead to errors, but understanding them can be the key to predicting certain behaviours. The module on 'Prospect Theory and Loss Aversion' presents the idea that losses usually have a more substantial emotional impact on people than gains. This is pivotal in understanding many financial decisions and predicting market behaviours. 'Time Inconsistency and Present Bias' highlights how people might value immediate rewards more than future ones, even if the latter is more significant. This bias is often evident in our daily lives, be it in our spending habits, savings, or even in our diet and exercise regimes. 'Social Preferences' focuses on how individuals' decisions are influenced by societal norms, peer pressure, and the behaviours of those around them. In a world where social media plays a significant role, this module is especially relevant. Through the 'Bounded Rationality' section, learners will understand that people have limits to their thinking and that they can't always make the most rational decisions because of these limitations. 'Nudges and Choice Architecture' shows how small changes in the way choices are presented can significantly influence the decisions people make. This module is especially relevant for those interested in marketing or policy-making. For those keen on understanding the financial market's behavioural aspects, 'Financial Behaviour and Behavioural Finance' provides insights into why and how the market often behaves irrationally. One of the course's most practical modules, 'Behavioural Insights in Public Policy', demonstrates how understanding behavioural economics can lead to better policy-making, benefiting societies at large. Lastly, 'The Future of Behavioural Economics' offers a glimpse into the exciting possibilities this field holds, its potential growth areas, and how it might shape the world in the coming years. In summary, the Behavioural Economics Diploma is not just another online course. It is a journey into understanding human behaviour, making it a valuable asset for those in marketing, finance, policy-making, or anyone keen on understanding the dynamics of decision-making. Enrolling in this course is a step towards mastering the art and science of predicting, influencing, and understanding decisions in an increasingly complex world. What you will learn 1: Introduction to Behavioural Economics 2: Heuristics and Biases 3: Prospect Theory and Loss Aversion 4: Time Inconsistency and Present Bias 5: Social Preferences 6: Bounded Rationality 7: Nudges and Choice Architecture 8: Financial Behaviour and Behavioural Finance 9: Behavioural Insights in Public Policy 10: The Future of Behavioural Economics Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Air Pollution Management And Control Diploma As the world grapples with the effects of environmental degradation, the Air Pollution Management And Control Diploma emerges as a beacon of knowledge. Designed exclusively for online learners, this diploma aims to equip students with comprehensive insights into the multifaceted realm of air pollution. Through the curriculum, participants will understand the intricacies of maintaining and improving air quality, essential for both environmental and human health. Beginning with the basics of air pollution, students will grasp the core concepts and fundamental principles underpinning this pressing global concern. This foundational knowledge serves as the stepping stone to the subsequent, more in-depth modules of the course. A significant portion of the diploma is dedicated to understanding air pollution legislation and regulations. This aspect ensures that learners are well-versed with the legal frameworks guiding air pollution management across various jurisdictions. The nuances of these regulations provide a clear picture of the global stance on air pollution and how countries are striving to curtail its impact. With air quality monitoring becoming more crucial than ever, the Air Pollution Management And Control Diploma imparts essential skills and knowledge on monitoring techniques. By comprehending the methodologies behind these techniques, students can effectively assess air quality and implement measures based on data-driven insights. Technological advancements play a pivotal role in combating air pollution. The diploma delves into the technological innovations in air pollution control, highlighting cutting-edge solutions and strategies that are making a difference today. These technological insights are vital for anyone looking to pioneer change in the domain of air quality management. Renewable energy stands at the forefront of solutions aiming to reduce air pollution. In this context, the course elucidates the role of renewable energy in air pollution reduction. By comprehending the synergy between renewable energy sources and air quality improvement, learners can advocate for and implement greener solutions. The undeniable link between climate change and air pollution is another critical area covered in this online diploma. Students will gain a holistic understanding of how these two global challenges intersect and the collective efforts required to address them. Urbanisation is a double-edged sword. While cities foster growth and progress, they often grapple with deteriorating air quality. The Air Pollution Management And Control Diploma touches upon urban planning and its relationship with air quality. By merging urban development with sustainable practices, students can envision cities where growth and clean air coexist. Public awareness and participation play a transformative role in any environmental initiative. The course underscores the importance of public awareness and how active participation can significantly influence air quality management. Empowered with this knowledge, students can mobilise communities towards cleaner, healthier futures. Businesses, both big and small, have a part to play in controlling air pollution. The diploma emphasises corporate responsibility in air pollution control, highlighting how industries can incorporate sustainable practices to reduce their environmental footprint. Concluding on a futuristic note, the course offers insights into the future of air pollution management and control. With the world evolving at a rapid pace, it's essential to stay updated on emerging trends and strategies. In essence, the Air Pollution Management And Control Diploma offers a comprehensive exploration of air pollution's many facets. For those passionate about making a difference, this online course promises to be a reservoir of knowledge, strategies, and inspiration. What you will learn 1:The Basics of Air Pollution 2:Air Pollution Legislation and Regulations 3:Air Quality Monitoring 4:Technological Innovations in Air Pollution Control 5:The Role of Renewable Energy in Air Pollution Reduction 6:Climate Change and Air Pollution 7:Urban Planning and Air Quality 8:Public Awareness and Participation in Air Quality Management 9:Corporate Responsibility and Air Pollution Control 10:The Future of Air Pollution Management and Control Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Telekinesis Diploma Discover the power of the mind with the Telekinesis Diploma, an innovative online course that offers a comprehensive look into the world of telekinesis. With engaging lessons and exercises, this diploma course covers a wide range of topics, providing students with a solid foundation in this fascinating subject. The course begins by exploring the history of telekinesis, tracing its roots in ancient cultures and examining its evolution over time. Students will learn how telekinesis has been perceived and practised throughout history, gaining insights into the myths and beliefs that have shaped its development. As the course progresses, students will dive into the science of telekinesis, gaining a deeper understanding of the phenomenon. They will explore the psychological and physiological aspects of telekinesis, uncovering the factors that contribute to the development of this ability. This section provides a balanced and evidence-based approach to the subject, offering a well-rounded perspective on telekinesis. Telekinesis in popular culture is another fascinating topic covered in this course. From movies and TV shows to books and video games, telekinesis has captured the imagination of millions. Students will explore the impact of popular culture on our perception of telekinesis, understanding how it has shaped our beliefs and attitudes towards this intriguing phenomenon. Developing telekinesis is a central focus of the course, with dedicated lessons and exercises designed to help students enhance their abilities. With guidance from experts in the field, students will learn various techniques and practices to cultivate their telekinetic skills. This section provides practical insights and tips to help students unlock their potential and progress on their telekinesis journey. The course also delves into the psychology of telekinesis, exploring the mental processes and emotions associated with this ability. Students will learn how our thoughts, beliefs, and attitudes influence telekinesis, gaining a deeper understanding of the psychological aspects of this phenomenon. Telekinesis and spirituality are closely linked, and the course examines this connection. Students will explore the spiritual aspects of telekinesis, understanding how it relates to concepts such as energy, consciousness, and the human spirit. This section offers a holistic view of telekinesis, helping students understand its significance in a broader context. Telekinesis and healing is another key topic covered in the course. Students will learn how telekinesis can be used as a healing modality, understanding the potential benefits and limitations of this practice. This section provides valuable insights into the therapeutic applications of telekinesis, offering practical tips for those interested in using telekinesis for healing purposes. The ethics of telekinesis is a crucial subject, and the course addresses it in detail. Students will learn about the ethical considerations surrounding telekinesis, understanding the responsibilities and moral implications of this ability. This section provides guidance on how to use telekinesis ethically and responsibly. Telekinesis and the future is an exciting topic explored in the course. Students will examine the potential impact of telekinesis on various fields, such as technology, medicine, and entertainment. This section offers a glimpse into the future of telekinesis, highlighting the possibilities and challenges ahead. Finally, the course debunks common misconceptions about telekinesis, providing evidence-based insights and clarifications. Students will learn how to distinguish between fact and fiction, gaining a more accurate and informed understanding of telekinesis. With the Telekinesis Diploma, students will embark on a captivating journey into the world of telekinesis. Whether seeking to enhance their abilities or simply learn more about this fascinating subject, this course offers a comprehensive and engaging experience for all. What you will learn 1:The history of telekinesis 2:The science of telekinesis 3:Telekinesis in popular culture 4:Developing telekinesis 5:The psychology of telekinesis 6:Telekinesis and spirituality 7:Telekinesis and healing 8:The ethics of telekinesis 9:Telekinesis and the future 10:Debunking telekinesis Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.