24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery
Give a compliment to your career and take it to the next level. This Quality Assurance and Quality Control Training for QA Managers bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Quality Assurance and Quality Control Training for QA Managers bundle will help you stay ahead of the pack. Throughout the Quality Assurance and Quality Control Training for QA Managers programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Quality Assurance and Quality Control Training for QA Managers course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Quality Assurance and Quality Control Training for QA Managers Bundle Consists of the following Premium courses: Course 01: Quality Assurance Course 02: Quality Management Course 03: Construction Site Management, Supervision and Safety Diploma Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Quality Tools and Problem Solving Methods Course 06: Diploma in Lean Process and Six Sigma Course 07: Process Improvement: Reduce Waste Course 08: Facilities Management Level 3 Course 09: Compliance & Business Risk Management Course 10: Commercial Law 2021 Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: GDPR Data Protection Level 5 Course 14: Time Management Enrol now in Quality Assurance and Quality Control Training for QA Managers to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Quality Assurance and Quality Control Training for QA Managers expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Quality Assurance Introduction (Various Types of Testing) Functional Testing Rally Tool (Part - I) Rally Tool (Part - II) Documentation Waterfall Methodology Agile Methodology Introduction QA Revision Introduction to QTP Introduction to LoadRunner Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Quality Assurance and Quality Control Training for QA Managers bundle. Requirements Our Quality Assurance and Quality Control Training for QA Managers course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Quality Assurance and Quality Control Training for QA Managers expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Quality Assurance) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Quality Assurance) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Unlock profound insights into mental health with our comprehensive Diploma in Mental Health, Neurophysiology, and Dual Diagnosis. Explore the complexities of addiction, the impact of drugs, and the latest in neurophysiological research for effective treatment and support strategies.
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Amidst the diverse sea of therapeutic interventions, dialectical behaviour therapy (DBT) emerges as a beacon of hope for many. The course 'Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment' offers an in-depth examination of this unique therapeutic method. Not only will you learn the foundational underpinnings of counselling and psychotherapy, but you'll also gain insights into the core strategies and life skills that define dialectic behavioural therapy. As you progress, the course further illuminates how DBT can be employed in treating various psychological disorders, ultimately allowing you to appreciate the effectiveness and transformative power of dialectic behaviour therapy. Learning Outcomes: Understand the fundamental principles of counselling and psychotherapy. Acquire knowledge about the intricacies of dialectical behaviour therapy (DBT). Learn about DBT strategies and their application in building vital life skills. Gain insights into the treatment methods using DBT for various psychological disorders. Evaluate the overall effectiveness of dialectic behavioural therapy in therapeutic settings. Why buy this Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment course for? Understand the fundamental principles of counselling and psychotherapy. Acquire knowledge about the intricacies of dialectical behaviour therapy (DBT). Learn about DBT strategies and their application in building vital life skills. Gain insights into the treatment methods using DBT for various psychological disorders. Evaluate the overall effectiveness of dialectic behavioural therapy in therapeutic settings. Prerequisites This Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path DBT Therapist: £35,000 - £45,000 annually Clinical Psychologist specialising in DBT: £40,000 - £60,000 annually Mental Health Counsellor with DBT training: £28,000 - £38,000 annually DBT Skills Trainer: £30,000 - £40,000 annually Psychotherapist with a focus on DBT: £35,000 - £50,000 annually Psychiatric Nurse with DBT expertise: £25,000 - £35,000 annually Course Curriculum Introduction About the Instructor 00:02:00 About the Course 00:06:00 What is Counselling & Psychotherapy Definition of Counselling 00:07:00 Counselling & Psychotherapy 00:07:00 Approaches in Counselling & Psychotherapy 00:12:00 About Dialectical Behaviour Therapy (DBT) What is DBT? 00:05:00 What is 'dialectical'? 00:06:00 History & Philosophy of DBT 00:06:00 DBT Strategies & 'Life Skills' What is 'Mindfulness' 00:08:00 What is 'Distress Tolerance' 00:10:00 What is 'Emotion regulation' 00:11:00 What is 'Interpersonal Effectiveness' 00:06:00 Treatment by DBT Multistage approach of DBT 00:06:00 The Stages of Treatment in DBT 00:11:00 Prioritising Treatments Targets 00:05:00 How to set up 'learning environment' for the client 00:07:00 How to conduct 'Behavioural Analysis' 00:11:00 DBT for Psychological Disorders Uses of DBT 00:03:00 DBT in the treatment of Borderline Personality Disorder 00:07:00 DBT in the treatment of Depression 00:09:00 DBT for treatment of Anxiety & OCD 00:08:00 DBT for treatment of 'Eating Disorders' 00:08:00 Effectiveness of DBT How effective is DBT? 00:07:00 Criticism and Limitations of DBT 00:05:00 Thank You and Good Bye! 00:04:00
Risk Assessment 14 in 1 Bundle Give a compliment to your career and take it to the next level. This Risk Assessment bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Risk Assessment bundle will help you stay ahead of the pack. Throughout the Risk Assessment programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Risk Assessment course, you will get 13 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Risk Assessment Bundle Consists of the following Premium courses: Course 01: Health and Safety at Work & Risk Control Course 02: RIDDOR Training Course 03: DSEAR Training Course 04: Construction Site Management, Supervision and Safety Diploma Course 05: Fire Safety Awareness Level 2 Course 06: Working at Height Awareness Diploma Course 07: Noise and Hearing Protection Training Course 08: COSHH Training and Safety - Level 2 Course 09: Lone Worker Safety Course Course 10: Ladder Safety Course 11: Manual Handling Level 2 Course 12: Working in Risk-Confined Spaces Level 4 Course 13: Food Hygiene and Safety Level 2 Course 14: Emergency First Aid and Incident Management at Work Enrol now in Risk Assessment to advance your career, and use the premium study materials from Apex Learning. The Risk Assessment bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Risk Assessment expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Risk Assessment Bundle Course 01: Health and Safety at Work & Risk Control Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Risk Assessment bundle. Requirements Our Risk Assessment is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Risk Assessment expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Forestalling Workplace Discrimination Certification Being a survivor of work environment separation and provocation is a heartbreaking reality for such a large number of laborers across the UK. Ongoing measurements show that more than half of ladies have been the survivor of badgering, with comparable numbers being accounted for by numerous people with ensured qualities. Undeniable degrees of segregation and badgering can detrimentally affect your labor force, including diminished efficiency, higher turnover and low general assessment. Figuring out how you, as a representative, can forestall separation and badgering in the working environment can prompt a better and seriously enabling climate. This course gives you significant data about forestalling work environment segregation and badgering, zeroing in on the job of the worker. It starts by giving you the lawful foundation behind those terms. Then, it covers the examples that are apparent in work environments with tolerant mentalities towards segregation and provocation. Explicit procedures that representatives and managers can execute are examined straightaway. At long last, the last module diagrams what to do, in the event that you witness or are a casualty of working environment provocation or prejudicial recruiting or advancement rehearses. You will Learn: What a 'ensured trademark' is; Insights regarding the enactment that covers badgering and separation at work; Tips on the most proficient method to perceive a poisonous working air; How looking into the recruiting and advancement practices of an organization can show the degree of separation that you can expect experiencing; What a zero-resistance strategy is, and why your organization ought to have one; Data on what comprises a reasonable grumblings measure. Advantages of Taking this Course: Studying work environment separation and provocation, including the meanings of each term; Seeing how corporate culture and degrees of consistency mirror the probability of experiencing separation or provocation at work; Realizing what data ought to be in worker preparing programs, if a work environment is not kidding about forestalling provocation and segregation; Figuring out how to build up an objections interaction that is reasonable for everybody included; Understanding what steps you should take, on the off chance that you witness or are the survivor of badgering or segregation at work.
Threats of Working at Night Certification In the present progressively worldwide society, a developing number of individuals are viewed as "night laborers". These are people that work at any rate three hours every night consistently during the long stretches of 11pm and 6am. As more individuals start working these sorts of movements, including crisis laborers, medical care experts, assembly line laborers and surprisingly middle class venture expedites, the threats of the night move are additionally getting progressively clear. Shockingly, numerous individuals occupied with this kind of work don't think about the dangers or how to forestall genuine harm to their wellbeing. This course furnishes you with extensive data about the threats of working around evening time. It starts by discussing night work all in all, including a prologue to the pertinent UK enactment overseeing this sort of move work. The course at that point moves straightforwardly into discussing the risks related with working around evening time. Then, understudies are given data about forestalling or moderating these threats. At last, adapting procedures are given, assisting with facilitating the separation related with working around evening time. You Will Learn:- The meaning of a "night specialist" and instances of occupations that fit that portrayal Insights regarding the guidelines and guidelines covering night laborers in the UK Data about the effect of working around evening time on your physical and emotional wellness Tips on the most proficient method to forestall certain threats related with night work from happening Tips on the most proficient method to lessen the effect of unavoidable dangers Data on the most proficient method to adapt to the effect night work can have on your enthusiastic satisfaction and gathering of people Advantages of Taking This Course Finding out about the various standards that apply to night laborers instead of the individuals who work during the day Understanding the specialized meaning of night work Realizing how to recognize the dangers associated with night move work Figuring out how to diminish the effect of night work on your wellbeing Deciding how to adapt to the effect night work can have different parts of your life, including your feeling of prosperity
Introducing the Diploma in HR Management & Recruitment Consultant - an extensive bundle of 18 courses designed to equip you with the knowledge and skills needed to excel in the dynamic field of Human Resources and Recruitment. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in HR management, recruitment strategies, crisis communication, performance management, and much more. Discover the theoretical insights and strategies required to thrive in these fields, and gain a competitive edge in your career. With the Diploma in HR Management & Recruitment Consultant, you will delve into the intricacies of HR management, understanding the principles and best practices to effectively navigate employee management, meeting coordination, and workplace confidentiality. Master the art of recruitment consulting, developing expertise in virtual interviewing techniques, change management, and negotiation skills. Explore crucial areas such as UK employment law, equality and diversity, and conflict management to ensure compliance and foster a harmonious work environment. We proudly offer 18 courses within the Diploma in HR Management & Recruitment Consultant bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: HR Management Diploma Course 02: Recruitment Consultant Diploma Course 03: HR - Crisis Communication Course 04: Virtual Interviewing for HR Course 05: Diploma In UK Employment Law Course 06: Diploma in Performance Management Course 07: Key Performance Indicators Professional Course 08: Become an Expert in Trello Course 09: Workplace Confidentiality Course 10: Change Management Course 11: Diploma in Employee Management Course 12: Diploma in Meeting Management Course 13: Equality and Diversity Course 14: Payroll Administrator Training Course 15: Time Management Course 16: Conflict Management Training Course 17: Level 2 Certificate in Workplace Management: Violence Course 18: Negotiation Skills Certificate In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Acquire a deep understanding of HR management principles and strategies. Develop essential skills in recruitment consulting and virtual interviewing. Gain expertise in crisis communication and change management. Comprehend UK employment law and its implications on HR practices. Learn effective performance management techniques and key performance indicators. Cultivate workplace confidentiality and ensure data protection. Enhance your proficiency in meeting management and conflict resolution. This comprehensive package offers 18 carefully curated courses, covering the fundamental aspects of HR management and recruitment strategies. Designed to provide you with a theoretical understanding of key concepts and practices, this bundle empowers you to make informed decisions and contribute significantly to the success of any organization. Dive into the intricate world of HR management and recruitment consulting, and unlock the potential for growth and advancement in your career. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their knowledge and expertise. Recruitment consultants looking to expand their skill set. Individuals aspiring to pursue a career in HR management or recruitment consulting. Professionals in related fields seeking to broaden their understanding of HR practices. Career path HR Manager: £30,000 - £60,000 per year Recruitment Consultant: £25,000 - £40,000 per year HR Consultant: £30,000 - £50,000 per year Performance Manager: £30,000 - £50,000 per year Employment Law Advisor: £25,000 - £45,000 per year Training and Development Manager: £35,000 - £55,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included