183 Information Security courses in Atherton delivered Live Online

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Personnel responsible for maintaining and improving the quality of the products and services of the organization, Personnel responsible for meeting customer requirements, Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing a QMS, Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements, Members of QMS implementation and operation teams, Individuals aspiring to pursue a career in quality management Overview Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001 Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001 Prepare an organization to undergo a third-party certification audit The ISO 9001 aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS. Introduction to ISO 9001 and the initiation of a QMS implementation Training course objectives and structure Overview of ISO, management systems, and ISO 9000 family Introduction to quality and QMS based on ISO 9001 Initiation of the QMS implementation Leadership and commitment Quality policy Roles, responsibilities, and authorities Implementation plan of a QMS Context of the organization QMS scope Actions to address risks and opportunities Quality objectives Change management Resources Competence Implementation of a QMS Awareness and communication Management of documented information Requirements for products and services Design and development of products and services Outsourcing Production and service provision Monitoring, measurement, analysis, and evaluation QMS monitoring, continual improvement, and preparation for the certification audit Internal audit Management reviews Nonconformities and corrective actions Continual improvement Preparation for the certification audit Closing of the training course Additional course details: Nexus Humans ISO 9001 Lead Implementer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISO 9001 Lead Implementer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners preparing for or who currently perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. It is ideal for those roles within federal contracting companies and private sector firms whose mission or strategic objectives require the execution of Defensive Cyber Operations (DCO) or DoD Information Network (DoDIN) operation and incident handling. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. Overview In this course, you will identify, assess, respond to, and protect against security threats and operate a system and network security analysis platform. You will: Assess cybersecurity risks to the organization. Analyze the threat landscape. Analyze various reconnaissance threats to computing and network environments. Analyze various attacks on computing and network environments. Analyze various post-attack techniques. Assess the organization's security posture through auditing, vulnerability management, and penetration testing. Collect cybersecurity intelligence from various network-based and host-based sources. Analyze log data to reveal evidence of threats and incidents. Perform active asset and network analysis to detect incidents. Respond to cybersecurity incidents using containment, mitigation, and recovery tactics. Investigate cybersecurity incidents using forensic analysis techniques. This course covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT's National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination. It is ideal for candidates who have been tasked with the responsibility of monitoring and detecting security incidents in information systems and networks, and for executing standardized responses to such incidents. The course introduces tools, tactics, and procedures to manage cybersecurity risks, defend cybersecurity assets, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and remediate and report incidents as they occur. This course provides a comprehensive methodology for individuals responsible for defending the cybersecurity of their organization. This course is designed to assist students in preparing for the CertNexus CyberSec First Responder (Exam CFR-410) certification examination. What you learn and practice in this course can be a significant part of your preparation. In addition, this course and subsequent certification (CFR-410) meet all requirements for personnel requiring DoD directive 8570.01-M position certification baselines: CSSP Analyst CSSP Infrastructure Support CSSP Incident Responder CSSP Auditor The course and certification also meet all criteria for the following Cybersecurity Maturity Model Certification (CMMC) domains: Incident Response (IR) Audit and Accountability (AU) Risk Management (RM) Lesson 1: Assessing Cybersecurity Risk Topic A: Identify the Importance of Risk Management Topic B: Assess Risk Topic C: Mitigate Risk Topic D: Integrate Documentation into Risk Management Lesson 2: Analyzing the Threat Landscape Topic A: Classify Threats Topic B: Analyze Trends Affecting Security Posture Lesson 3: Analyzing Reconnaissance Threats to Computing and Network Environments Topic A: Implement Threat Modeling Topic B: Assess the Impact of Reconnaissance Topic C: Assess the Impact of Social Engineering Lesson 4: Analyzing Attacks on Computing and Network Environments Topic A: Assess the Impact of System Hacking Attacks Topic B: Assess the Impact of Web-Based Attacks Topic C: Assess the Impact of Malware Topic D: Assess the Impact of Hijacking and Impersonation Attacks Topic E: Assess the Impact of DoS Incidents Topic F: Assess the Impact of Threats to Mobile Security Topic G: Assess the Impact of Threats to Cloud Security Lesson 5: Analyzing Post-Attack Techniques Topic A: Assess Command and Control Techniques Topic B: Assess Persistence Techniques Topic C: Assess Lateral Movement and Pivoting Techniques Topic D: Assess Data Exfiltration Techniques Topic E: Assess Anti-Forensics Techniques Lesson 6: Assessing the Organization's Security Posture Topic A: Implement Cybersecurity Auditing Topic B: Implement a Vulnerability Management Plan Topic C: Assess Vulnerabilities Topic D: Conduct Penetration Testing Lesson 7: Collecting Cybersecurity Intelligence Topic A: Deploy a Security Intelligence Collection and Analysis Platform Topic B: Collect Data from Network-Based Intelligence Sources Topic C: Collect Data from Host-Based Intelligence Sources Lesson 8: Analyzing Log Data Topic A: Use Common Tools to Analyze Logs Topic B: Use SIEM Tools for Analysis Lesson 9: Performing Active Asset and Network Analysis Topic A: Analyze Incidents with Windows-Based Tools Topic B: Analyze Incidents with Linux-Based Tools Topic C: Analyze Indicators of Compromise Lesson 10: Responding to Cybersecurity Incidents Topic A: Deploy an Incident Handling and Response Architecture Topic B: Mitigate Incidents Topic C: Hand Over Incident Information to a Forensic Investigation Lesson 11: Investigating Cybersecurity Incidents Topic A: Apply a Forensic Investigation Plan Topic B: Securely Collect and Analyze Electronic Evidence Topic C: Follow Up on the Results of an Investigation Additional course details: Nexus Humans CertNexus Certified CyberSec First Responder (CFR-410) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified CyberSec First Responder (CFR-410) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is targeted toward an IT Professional that has the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. Students should have a minimum of 10 years experience including at least 5 years of hands-on technical security experience. Overview Upon successful completion of this course, students will be able to: Identify enterprise security fundamentals. Apply enterprise security technology solutions. Implement security design and solutions. Manage risk, policies and procedures within an enterprise. Integrate security solutions within an enterprise. Conduct security research and analysis. In this course, students will examine advanced security concepts, principles, and implementations that pertain to enterprise level security. Prerequisites CompTIA Cybersecurity Analyst (CySA+) Certification 1 - Enterprise Security Architecture The Basics of Enterprise Security The Enterprise Structure Enterprise Security Requirements 2 - Enterprise Security Technology Common Network Security Components and Technologies Communications and Collaboration Security Cryptographic Tools and Techniques Advanced Authentication 3 - Enterprise Resource Technology Enterprise Storage Security Issues Distributed, Shared, and Virtualized Computing Cloud Computing and Security 4 - Security Design and Solutions Network Security Design Conduct a Security Assessment Host Security 5 - Application Security Design Application Security Basics Web Application Security 6 - Managing Risk, Security Policies, and Security Procedures Analyze Security Risk Implement Risk Mitigation Strategies and Controls Implement Enterprise-Level Security Policies and Procedures Prepare for Incident Response and Recovery 7 - Enterprise Security Integration The Technology Life Cycle Inter-Organizational Change Integrate Enterprise Disciplines to Achieve Secure Solutions 8 - Security Research and Analysis Perform an Industry Trends and Impact Analysis Perform an Enterprise Security Analysis

The NCSP® 800-53 Practitioner accredited (APMG International), certified (NCSC/GCHQ-UK), and recognized (DHS-CISA-USA) certification course teaches Digital Business, Operational Stakeholders, Auditors, and Risk Practitioners a Fast-Track approach to adopting and adapting the NIST Cybersecurity Framework and its 800-53 controls across an enterprise and its supply chain.The course also teaches candidates how to build a Digital Value Management System (DVMS) CPD overlay model capable of enabling the quick adoption and adaption of new frameworks and models (NIST-CSF, NIST Privacy Framework, CMMC, etc.) that may be required to address internal, external (regulatory), and cyber threat landscape changes. Finally, the course teaches candidates how to ensure the organization's DVMS is designed for use within the organization and auditable by government regulators looking to verify regulatory outcomes. The NCSP Practitioner 800-53 course is designed for both the Implementer and Auditor topics and participants select the exam they want to take (or an additional exam can be ordered to be certified as both an implementer and auditor).

Duration 5 Days 30 CPD hours This course is intended for This course is designed for people who are seeking to launch a career in cybersecurity. Overview Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents. CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn. CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs. Lesson 1: Summarize Fundamental Security Concepts Security Concepts Security Controls Lesson 2: Compare Threat Types Threat Actors Attack Surfaces Social Engineering Lesson 3: Explain Cryptographic Solutions Cryptographic Algorithms Public Key Infrastructure Cryptographic Solutions Lesson 4: Implement Identity and Access Management Authentication Authorization Identity Management Lesson 5: Secure Enterprise Network Architecture Enterprise Network Architecture Network Security Appliances Secure Communications Lesson 6: Secure Cloud Network Architecture Cloud Infrastructure Embedded Systems and Zero Trust Architecture Lesson 7: Explain Resiliency and Site Security Concepts Asset Management Redundancy Strategies Physical Security Lesson 8: Explain Vulnerability Management Device and OS Vulnerabilities Application and Cloud Vulnerabilities Vulnerability Identification Methods Vulnerability Analysis and Remediation Lesson 9: Evaluate Network Security Capabilities Network Security Baselines Network Security Capability Enhancement Lesson 10: Assess Endpoint Security Capabilities Implement Endpoint Security Mobile Device Hardening Lesson 11: Enhance Application Security Capabilities Application Protocol Security Baselines Cloud and Web Application Security Concepts Lesson 12: Explain Incident Response and Monitoring Concepts Incident Response Digital Forensics Data Sources Alerting and Monitoring Tools Lesson 13: Analyze Indicators of Malicious Activity Malware Attack Indicators Physical and Network Attack Indicators Application Attack Indicators Lesson 14: Summarize Security Governance Concepts Policies, Standards, and Procedures Change Management Automation and Orchestration Lesson 15: Explain Risk Management Processes Risk Management Processes and Concepts Vendor Management Concepts Audits and Assessments Lesson 16: Summarize Data Protection and Compliance Concepts Data Classification and Compliance Personnel Policies Additional course details: Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The NCSP® 800-171 Specialist accredited (APMG International), certified (NCSC/GCHQ-UK), and recognized (DHS-CISA-USA) certification course teaches Digital Business, Operational Stakeholders, Auditors, and Risk Practitioners a Fast-Track approach to adopting and adapting the 800-171 controls in the context of a NIST Cybersecurity Framework program. This course looks at the impact of adapting a principled approach to the enterprise risk management (ERM) framework to better support cybersecurity decisions, establishing the context for the selected informative reference (IR). It guides participants on the best approach to adapting, implementing, and operating (AIO) a comprehensive cybersecurity program that can be integrated into the existing organizational capabilities and incorporates the selected IR. NCSP® 800-171 Specialist introduces the integration of typical enterprise capabilities with cybersecurity from the selected cybersecurity IR perspective. The overall approach places these activities into a systems-thinking context by introducing the service value management system (SVMS), including governance, assurance, and the Z-X model. With this in place, the course presents the approach to adapt, implement, operate, and improve the organizational cybersecurity posture that builds on the application of the FastTrack™ concept presented in the NCSP Practitioner course. The NIST Cybersecurity Professional (NCSP®) program is the industry's first accredited certification training program that teaches organizations how to build a Digital Value Management Overlay System capable of leveraging the NIST Cybersecurity Framework to deliver the secure, digital business outcomes expected by executives, government regulators, and legal advisors.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for software developers, testers, and architects who design and develop software in various programming languages and platforms, including desktop, web, cloud, and mobile, and who want to improve their ability to deliver software that is of high quality, particularly regarding security and privacy. This course is also designed for students who are seeking the CertNexus Cyber Secure Coder (CSC) Exam CSC-210 certification Overview In this course, you will employ best practices in software development to develop secure software.You will: Identify the need for security in your software projects. Eliminate vulnerabilities within software. Use a Security by Design approach to design a secure architecture for your software. Implement common protections to protect users and data. Apply various testing methods to find and correct security defects in your software. Maintain deployed software to ensure ongoing security... The stakes for software security are very high, and yet many development teams deal with software security only after the code has been developed and the software is being prepared for delivery. As with any aspect of software quality, to ensure successful implementation, security and privacy issues should be managed throughout the entire software development lifecycle. This course presents an approach for dealing with security and privacy throughout the entire software development lifecycle. You will learn about vulnerabilities that undermine security, and how to identify and remediate them in your own projects. You will learn general strategies for dealing with security defects and misconfiguration, how to design software to deal with the human element in security, and how to incorporate security into all phases of development. Identifying the Need for Security in Your Software Projects Identify Security Requirements and Expectations Identify Factors That Undermine Software Security Find Vulnerabilities in Your Software Gather Intelligence on Vulnerabilities and Exploits Handling Vulnerabilities Handle Vulnerabilities Due to Software Defects and Misconfiguration Handle Vulnerabilities Due to Human Factors Handle Vulnerabilities Due to Process Shortcomings Designing for Security Apply General Principles for Secure Design Design Software to Counter Specific Threats Developing Secure Code Follow Best Practices for Secure Coding Prevent Platform Vulnerabilities Prevent Privacy Vulnerabilities Implementing Common Protections Limit Access Using Login and User Roles Protect Data in Transit and At Rest Implement Error Handling and Logging Protect Sensitive Data and Functions Protect Database Access Testing Software Security Perform Security Testing Analyze Code to find Security Problems Use Automated Testing Tools to Find Security Problems Maintaining Security in Deployed Software Monitor and Log Applications to Support Security Maintain Security after Deployment

Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - Change and the Organization Drivers for change Developing a vision Culture and climate Emergent change and lifecycle Organizational metaphors Models of change Roles required for change 2 - Stakeholders Principles Identification Analysis Influencing and listening Emotion and demonstration Communications Cognitive biases Remaining people focused Improving Communications Communications channels Collaboration Communications Planning Larger workshops 2 - Change Impact Assessing impact McKinsey 7 S Stakeholder impact assessment Assessing change readiness Large change ? how to staff Building a change team Preparing for resistance Building team effectiveness 4 - Individual Change Learning theory Motivation Change Curve Personality differences