4004 Influence courses

Description Addiction Psychology And Counselling Diploma An online course meticulously designed to provide a comprehensive insight into the multifaceted world of addiction. This course offers an in-depth exploration of the psychology underlying addictive behaviours, as well as modern counselling techniques that can assist in both the understanding and treatment of addiction. In our digital era, the convenience of online learning cannot be understated. The Addiction Psychology And Counselling Diploma delivers this benefit, allowing students from various backgrounds to access pivotal knowledge at their own pace, from the comfort of their homes. A thorough understanding of the roots of addiction is the bedrock upon which all addiction counselling stands. This course begins by navigating these complex roots, laying a solid foundation for students. With the provided knowledge, learners will be equipped to interpret the psychological triggers and subsequent manifestations of addiction. The next focus is the various psychological theories of addiction. Here, the course provides a broad spectrum of perspectives, from historical views to contemporary interpretations. By understanding these theories, students will be better placed to appreciate the complexities and nuances of addiction as a psychological phenomenon. A notable feature of the course is its emphasis on the stages of addiction. Recognising these stages is essential, not just for diagnosis but also for treatment planning. As addiction progresses, its impacts magnify, and a clear comprehension of each stage helps in devising suitable intervention strategies. But addiction doesn't always come alone. The course sheds light on co-occurring disorders and dual diagnosis. Many individuals suffering from addiction also grapple with other mental health disorders. Recognising this overlap and addressing both conditions can be crucial for successful recovery. Counselling is an indispensable tool in addiction treatment, and the Addiction Psychology And Counselling Diploma meticulously outlines the diverse counselling approaches for addiction. Each method has its merits, and by understanding these, students can tailor their approach to each unique individual they might support in the future. The course also recognises that medication can play a pivotal role in addiction treatment. By addressing the role of medication, students will gain a holistic perspective on treatment options, ensuring they are well-equipped to provide guidance and information on this aspect. Understanding the journey doesn't stop after immediate treatment. The course highlights the importance of aftercare and ongoing support. Addiction recovery is a long road, and ensuring sustained support can make all the difference in preventing relapses. Alternative approaches often bring added dimensions to treatment, and the Addiction Psychology And Counselling Diploma explores the role of holistic and alternative therapies in addiction counselling. These methods can offer fresh perspectives and tools that can be invaluable in certain cases. Family, often being at the heart of one's support system, plays a crucial role in addiction counselling. By studying family dynamics, students will appreciate the influence family can have, both positive and negative, in an individual's addiction journey. Lastly, the course underlines the significance of moving forward. By focusing on prevention and public awareness, students will be empowered to play a role in not just treatment, but also in shaping a future where addiction is better understood and addressed proactively. Enrolling in the Addiction Psychology And Counselling Diploma is not just an educational pursuit but a commitment to understanding one of the most pressing challenges of our time. Equip yourself with the knowledge and tools to make a meaningful difference in the lives of those affected by addiction. What you will learn 1:Understanding the Roots of Addiction 2:Psychological Theories of Addiction 3:The Stages of Addiction 4:Co-occurring Disorders and Dual Diagnosis 5:Counselling Approaches for Addiction 6:The Role of Medication in Addiction Treatment 7:The Importance of Aftercare and Ongoing Support 8:Holistic and Alternative Therapies in Addiction Counselling 9:Family Dynamics and Addiction Counselling 10:Moving Forward: Prevention and Public Awareness Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Corpus Linguistics Diploma Embarking on a journey through the Corpus Linguistics Diploma course, learners are introduced to the intricate world of language, focusing on the specialised field of corpus linguistics. This comprehensive online course offers a deep exploration into how language functions in real contexts and how computer-assisted analysis can reveal the nuanced patterns of language usage. The course is meticulously structured to provide an extensive understanding of corpus linguistics, ensuring that students are well-versed in both the theory and application of this discipline. The course initiates with 'Introduction to Corpus Linguistics', where students are acquainted with the fundamental concepts and methodologies that form the bedrock of this discipline. It sets the stage for what corpus linguistics entails and prepares students for the subsequent material that they will encounter throughout the course. Moving forward, 'Designing a Corpus' immerses students in the practical aspects of corpus construction. Here, emphasis is placed on learning how to design a balanced, representative corpus that reflects authentic language use, an essential skill for anyone seriously considering a career in this field. In the sections on 'Quantitative Approaches in Corpus Linguistics' and 'Qualitative Approaches in Corpus Linguistics', students engage with the methods and techniques used in the analysis of corpora. They learn how to approach language data statistically, and also how to interpret the data contextually and inferentially, striking a balance between numbers-driven and context-driven insights. These modules illuminate the paths through which language can be quantified and qualitatively understood, enriching students' research capabilities. 'Tools and Software in Corpus Analysis' is a practical segment that arms students with the technical skills necessary for corpus analysis. Learners will engage with various software and digital tools, learning the ins and outs of these technologies, ensuring they are capable of conducting their own corpus-based research efficiently and effectively. 'Corpus Linguistics in Language Teaching', another integral module, demonstrates the pedagogical applications of corpus linguistics. Participants discover how insights from corpus analyses can inform language teaching practices, contribute to curriculum design, and enhance learners' linguistic competence. Exploring the intersection between corpus linguistics and dictionary compilation, 'Corpus Linguistics and Lexicography' enlightens students on how corpus findings influence modern lexicography. They gain insights into how language variability and change are documented, understanding the dynamic nature of language. 'Corpus-Based Sociolinguistic Research' introduces students to the realm of language in its social context. They learn how corpus methods contribute to sociolinguistic studies, enhancing understanding of language variation and change across different social groups, regions, and cultures. Addressing the practical constraints researchers often face, 'Challenges and Limitations of Corpus Linguistics' provides a candid overview of the potential stumbling blocks in this field. It prepares students to anticipate, recognise, and strategically navigate any hurdles they might encounter in their corpus linguistic research journey. Lastly, 'Corpus Linguistics in the Digital Age' looks towards the future, pondering the implications of digitalisation for the field of corpus linguistics. Students explore the evolving landscape, considering how advances in technology are continually shaping and reshaping the way linguists handle and analyse language data. Throughout this Corpus Linguistics Diploma, students not only accumulate theoretical knowledge but also engage in hands-on activities that bolster their practical skills. Each module is designed with an interactive approach, allowing participants to apply their learning in real-time scenarios, thus bridging the gap between theory and practice. This course stands as a beacon for those who aspire to forge their path in the world of language research, education, or technology. Upon completion of the Corpus Linguistics Diploma, students are fully equipped with the knowledge and skills, ready to make their mark in various professional arenas where language is the focal point of investigation and understanding. What you will learn 1:Introduction to Corpus Linguistics 2:Designing a Corpus 3:Quantitative Approaches in Corpus Linguistics 4:Qualitative Approaches in Corpus Linguistics 5:Tools and Software in Corpus Analysis 6:Corpus Linguistics in Language Teaching 7:Corpus Linguistics and Lexicography 8:Corpus-Based Sociolinguistic Research 9:Challenges and Limitations of Corpus Linguistics 10:Corpus Linguistics in the Digital Age Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

ChildCare : Child Care This ChildCare : Child Care is designed to provide learners with the knowledge, skills, and competencies required to work independently and under supervision in a range of Early Childhood Care and Education (ECCE) settings, as well as to progress to higher education and training. Learners will gain skills that will enable them to work in a supervised role with children aged 0 to 6 years. This ChildCare : Child Care course can be studied on your own time and at your own pace for a recognised Child Care Diploma that could change your career prospects for life! Main Course: Child Care **Free Courses included with ChildCare : Child Care course Course 01: Speech & Language Therapy Course 02: Level 4 Early Years Course ***Others Benefits of ChildCare: Child Care Course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing this ChildCare : Child Care course] ChildCare : Child Care Curriculum of ChildCare : Child Care Industry Experts Designed this Child Care course into 12 detailed modules. Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Other Factors Influencing the Child Development Process Module 07: Stages of Language Development Module 08: The Process of Moral Development Module 09: Personality Development of Children Module 10: Problems During Infancy and Childhood Period Module 11: Adolescence's Problems Explained Module 12: Safeguarding Children Assessment Method of Child Care After completing each module of the ChildCare : Child Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Child Care After completing the MCQ/Assignment assessment for this ChildCare : Child Care course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? ChildCare : Child Care ChildCare : Child Care course is suitable for both beginners and people who have experience working with children. Requirements ChildCare : Child Care There are no specific requirements for Childcare Bundle course because it does not require any advanced knowledge or skills. Career path ChildCare : Child Care Certificates Certificate of completion Digital certificate - Included

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This course offers a deep dive into the marketing mix, dissecting each of the Four P's and their interconnectedness with product life cycles. Participants will analyze how marketing decisions influence product features, pricing strategies, supply chain management, and integrated marketing communication, gaining a holistic understanding of modern marketing dynamics. After the successful completion of the course, you will be able to learn about the following, Define and explain the concept of the marketing mix. Define and elaborate on each of the Four P's: Product, Price, Place, and Promotion. Explore how the Four P's relate to different stages of the product life cycle. Examine how marketing decisions impact the product itself, including features, design, and branding. Evaluate how marketing strategies affect pricing decisions, such as setting initial prices, discounts, and pricing adjustments. Define the concept of the supply chain and its significance in marketing. Analyze how efficient supply chain management can impact product availability, distribution, and customer satisfaction. Define integrated marketing communication (IMC) and its role in modern marketing. Examine the components of IMC, including advertising, public relations, sales promotion, personal selling, and digital marketing. From defining the marketing mix to exploring supply chain significance and integrated marketing communication, this course covers the essentials. Participants will examine pricing decisions, product life cycle stages, and the components of integrated marketing communication, preparing them to navigate complex marketing landscapes strategically.   Dive into the intricacies of the marketing mix with this course, dissecting each Four P - Product, Price, Place, and Promotion - and understanding their impact on product life cycles. Participants will gain insights into supply chain management and integrated marketing communication, emerging equipped to make strategic marketing decisions across diverse aspects of the field. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Marketing Mix Self-paced pre-recorded learning content on this topic. Understanding the Marketing Mix Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Product Manager Pricing Strategist Distribution Coordinator Promotion Specialist Supply Chain Analyst Marketing Communication Manager Branding Consultant Digital Marketing Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

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QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

This comprehensive course offers valuable insights and skills for individuals aspiring to become nursery nurses or childminders. Covering various aspects of childcare and early education, the course delves into child psychology, attachment building, curriculum development, safeguarding, and inclusive practices. Participants will gain a deep understanding of child development, health and safety, nutrition, and effective partnership with parents and carers.   Learning Outcomes: Understand the role of nursery nurses in childcare settings. Learn about child growth, development, and psychology. Build strong attachments and relationships with children. Explore factors influencing child development. Develop observation and assessment skills for early years settings. Implement effective curriculum and early learning strategies. Promote equality, diversity, and inclusive practices. Ensure the safeguarding, protection, and welfare of young children.   Why buy this Diploma in Childminding at QLS Level 6?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Who is this course for? This Diploma in Childminding at QLS Level 6 course is ideal for Aspiring nursery nurses or childminders. Individuals interested in working with young children. Parents seeking to enhance their childcare knowledge. Childcare professionals looking to upgrade their skills.   Prerequisites This Diploma in Childminding at QLS Level 6 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path Nursery Nurse - Average Salary: £15,000 - £22,000 per year. Childminder - Average Salary: Self-employed, earnings vary based on location and services provided. Early Years Educator - Average Salary: £18,000 - £25,000 per year. Preschool Teacher - Average Salary: £16,000 - £25,000 per year. Childcare Coordinator - Average Salary: £20,000 - £30,000 per year.   Certification After studying the course materials of the Diploma in Childminding at QLS Level 6 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £125 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Nursery Nurse Introduction to Nursery Nurse 00:15:00 Module 02: Caring for Children Caring for Children 00:25:00 Module 03: Understanding the Growth and Development of Children Understanding the Growth and Development of Children 00:26:00 Module 04: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 05: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:31:00 Module 06: Factors that Influence Development Factors that Influence Development 00:36:00 Module 07: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:36:00 Module 08: Observation and Assessment of Children in the Early Years Setting Observation and Assessment of Children in the Early Years Setting 00:20:00 Module 09: Curriculum and Developing Early Learning Curriculum and Developing Early Learning 00:27:00 Module 10: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning 00:27:00 Module 11: Safeguarding, Protection and Welfare of Young Children Safeguarding, Protection and Welfare of Young Children 00:25:00 Module 12: Health and Safety of Children in the Early Years Health and Safety of Children in the Early Years 00:35:00 Module 13: Nutrition and Healthy Food for Children Nutrition and Healthy Food for Children 00:30:00 Module 14: Play and Learning in Children's Education Play and Learning in Children's Educatio 00:28:00 Module 15: Working with Children Having Special Needs Working with Children Having Special Needs 00:26:00 Module 16: Working in Partnership with Parents and Carers Working in Partnership with Parents and Carers 00:19:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Getting Started The OTHM Level 7 Diploma in Strategic Marketing aims to equip learners with the skills and knowledge required for effective marketing and branding strategies that can help organisations maintain their competitive edge. The course provides an integrated approach that combines theoretical concepts in marketing, branding, consumer behaviour, and digital communication management with practical activities. Upon completing the course, learners will have developed their strategic marketing management, branding, and consumer behaviour skills, enabling them to better implement their organisation's strategy. Key Benefits This qualification will bring you many vital benefits, such as;   Demonstrate an understanding of the practical value of these frameworks in a range of strategic business situations. Create frameworks for understanding and analysing strategic marketing processes in diverse organisational types, encountering different and changing marketing environments. Develop practical research and analytical capabilities in the market/driven strategy context, particularly in formulating value propositions in provider/customer relationships.   Key Highlights Would you like to pursue a career in marketing? Then, the OTHM Level 7 Diploma in Strategic Marketing mentoring practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The OTHM Level 7 Diploma in Strategic Marketing can open many career pathways including, but not limited to: Chief Marketing Officer; Est. Salary £97659p.a Marketing Manager; Est. Salary £ 53,277p.a Marketing Coordinator; Est. Salary £ 39,109p.a About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contemporary Issues and Principles of Marketing Reference No : Unit 1 - A/618/1614 Credit : 20 || TQT : 200 Hours This unit aims to teach learners to evaluate the impact of emerging marketing challenges and develop future marketing strategies using principles in different contexts. UNIT2- Consumer Behaviour & Market Communications Reference No : Unit 2 -F/618/1615 Credit : 20 || TQT : 200 Hours This unit aims to develop learners' theoretical and practical understanding of processes and factors that influence the consumer behaviour of individuals and organisations. UNIT3- Digital and Social Media Marketing Reference No : Unit 3 - J/618/1616 Credit : 20 || TQT : 200 Hours This module teaches learners a practical introduction to digital and social media technologies and how to use social media for branding and communication goals effectively. UNIT4- Contemporary Challenges and Strategic Marketing Reference No : Unit 4 - L/618/1617 Credit : 20 || TQT : 200 Hours The module provides a comprehensive examination of all the major components of marketing strategies marketing and their integration into organisations for continued success in a highly competitive market UNIT5- Strategic Brand Management Reference No : Unit 5 - R/618/1618 Credit : 20 || TQT : 200 Hours This unit aims to develop learner's understanding of the key principles that underpin managing brands and brand equity and how to do marketing from a branding perspective. UNIT6- Marketing Research Project Reference No : Unit 6 -Y/618/1619 Credit : 20 || TQT : 200 Hours This unit teaches research skills like proposal writing, literature review, data collection, questionnaire design, SPSS analysis, and qualitative data analysis. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.