27 Educators providing Influence courses in Chadwell St Mary

Emotional Intelligence 1 Day Training in Chatham

One of the keys to success today is our ability to effectively influence others.

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Overview NLP Sales Training will help shape your confidence and charisma as your communication skills grow. You will gain the tools to understand your client's needs at a deeper level so you can communicate more clearly and directly, thus increasing your personal influence and encouragement during their buying experience. This training will help you feel confident, connect more with your prospective/ existing customers and increase your ability to influence and get your message across. 

DESIGN AND MOCK UP BAGS AND ACCESSORIES – LEARN HOW TO PLAN, DESIGN AND COMMUNICATE YOUR PROJECT – Group Class: one teacher, six students – You will learn: What you need to study, research, and understand about the industry.How to correctly design a collection of fashion accessories.What information you should be able to provide about your designs.How to prepare a project for prototyping and manufacturing. How to create three-dimensional mock-ups of your designs. WHERE:At our South East London studioCOURSE LENGTH:Two consecutive weeks / Mon-Fri 10 am-3.30 pm   LEVEL:Complete beginners, beginners with some experience of drawing and/or designing and intermediate designers COURSE DESCRIPTION: BAG AND ACCESSORY DESIGN MASTERCLASSThis course is tailored for beginners and intermediate-level participants, offering a distinctive group class format designed to assist aspiring designers or those seeking guidance in bringing to life a practical and viable collection of bags and/or accessories.Through this course, you will gain a comprehensive grasp of fundamental skills in accessory design and what it requires to become a bag designer. It empowers you to transform your creative concepts into tangible realities by providing instruction on the essential steps required for prototyping and manufacturing your collection.In addition to acquiring the skills to design bags and accessories accurately and understanding what information to convey to a prototype maker, this course will guide you through the process of constructing three-dimensional mock-ups for your designs.   WHY THIS COURSE DIFFERS FROM THE TYPICAL ‘ACCESSORY DESIGN’ PROGRAMMEThis course has been meticulously designed by a team comprising designers, prototype makers, and handbag manufacturers. It offers a blend of theoretical and practical elements, providing you with the knowledge required by the industry to comprehend and accurately translate your ideas into finished products.Unlike courses that solely focus on creating aesthetically pleasing drawings, this programme emphasizes providing a comprehensive understanding of the intricate and extensive processes involved in designing a collection of handbags. It aims to equip you with the insights necessary to navigate the complexities, ensuring you are well-prepared before and during the design phase. By doing so, the course aims to save you time, expense, and potential frustration when it comes to prototyping and manufacturing your collection.   WHY WE DEVELOPED A FASHION DESIGN COURSEAfter years of designing and developing collections for our clients, we noticed a significant lack of clear information on what it truly takes to become a designer of handbags and fashion accessories.This course is crafted to assist both emerging and struggling designers in developing and articulating their ideas effectively for the prototyping phase. It addresses the needs and challenges faced by our customers, aiming to support and streamline the creative process for project realization.   WHO IS THIS COURSE FOR?This course is tailored for aspiring designers seeking professional advice from industry experts, individuals at the beginning of their design careers who require guidance to enhance their design process, or those simply looking to refine their drawing techniques for personal enjoyment.No previous experience is necessary.   WHAT WILL BE TAUGHT?Below is a list of topics covered during the classes:Understanding the role of a bag designerBefore designing: understanding and analsing crucial external aspects that will influence your business successAbout your business idea and profile: understanding the target audience, market placement, pricing strategy and more.Understanding what a moodboard is and how to use itUnderstanding the differences and purposes of illustrations vs technical drawingsUnderstanding the importance of construction and its impact on your designOverview of the anatomy of a handbag, lining and reinforcementsUnderstanding the structure of a collection: the use of a collection planLearning how to plan a balanced collection of fashion accessoriesUnderstanding finishing options for your designsUnderstanding hardware and its impact on the cost price of your collectionOverview of leather and vegan leatherIdentifying the right materials for your collectionLearning how to draw three-dimensional bagsSketching technical drawingsGoing through the product development of three designsDeveloping patterns and realising 1 to 3 three-dimensional mock-ups of your collectionProviding technical information about your collection to the prototype makerUnderstanding the prototyping processManufacturing your collection: how it works and what the options are HOW WILL THE CLASS BE TAUGHT?The class will take place in person at our London studio, and the lessons will alternate between theoretical instruction and practical exercises.Some homework will be assigned to students between lessons.   HOW LONG IS THIS TUITION?: This course spans two weeks and will be conducted from Monday to Friday, running from 10 am to 3.30 pm, with a 30-minute lunch break.   INCLUDED IN THE COURSE:You will also receive access to a collection of handouts providing relevant information, useful resources and support in continuing your designing process independently.The handouts will contain:– A glossary containing essential key words related to the topic of the lesson– An illustrated glossary containing information about type of bags and bags’ features– An illustrated guide on common hardware used in bags and accessories– Documents about leather types, finishings, tanning processes– Information about perspective and guides to be used as reference to develop your drawings– A list of recommended suppliers for both leather and fittings (physically in London and online)– A glossary containing information about leather types and characteristics   WHAT ARE THE ENTRY REQUIREMENTS?You should be able to use measurements and understand verbal and written English instructions.   ARE THERE ANY OTHER COSTS? IS THERE ANYTHING I NEED TO BRING?Materials to exercise with are included.Feel free to bring a notepad, if you would like to take some notes, we will provide the rest.

This module focuses on developing leadership confidence through self-discovery, emphasising the importance of understanding one's unique leadership style and personal philosophy. Participants will explore their core identity as leaders and learn strategies to enhance their influence, credibility, and relationships within their organisation. Exploring the link between self-discovery and effective leadership, focusing on developing confidence to lead from within. Testimonial: “Without guidance, personal branding can quickly become an exercise in aspiration and competition; letting the carefully curated public personas of others dictate our own validity and definition of success. Clarity on who we truly are, what matters to us and therefore how we position ourselves in the world takes reflection and time. Rachael’s work in this area has inspired the nearly 100 delegates who have been part of our HR Leadership Academy over the past 8 years, and I have no doubt will continue to resonate with future cohorts.” MD, Nina Metson - Suffolk

Overview Contract Management Principles and Practices provide an overview of all phases of contracting, from requirements development to closeout, and discuss how incentives can be used to improve contract results. Explore these vital issues from the manager's perspective, highlighting key roles and responsibilities to give participants greater influence over how work is performed. Finally, discover specific actions that can be taken to help ensure that contractors or subcontractors perform as required under the contract. This course guide you through all the principles and practices of contract management and preparation.