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Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

Overview Learn the skills to create an environment where children can happily express their emotions by taking this Child Psychology course.  Child psychology involves helping children with severe mental, social or emotional disorders. This Child Psychology course will strengthen your ability to help children learn, think and feel better. The interactive modules will teach you about the different types of child development, difficulties and disorders. In addition, it will teach you how to care for children with special needs and gain valuable insights into a child psychologist's role. You'll also understand how to engage in therapy sessions with individuals or families. Enrol right now! Learning Outcomes Know about the child development theories Identify the factors that influence child development Understand how to help a child with low self-esteem Learn the activities that improve childrens' cognitive skills Identify the stages and sequences of social and emotional development Why You Should Choose Child Psychology Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Child Psychology Course is for anyone interested in gaining relevant skills in child psychology. The course is also great for teachers who want to identify student characteristics. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Child Psychology Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £23,481 annually.  Child Psychology Course Module 01: Introduction to Child Psychology 00:28:00 Module 02: Attachment and Relationship Building in Childhood 00:31:00 Module 03: Impacts of Separation and Loss on Attachment 00:27:00 Module 04: Factors That Influence Development 00:36:00 Module 05: Cognitive Development 00:25:00 Module 06: Social and Emotional Development 00:43:00 Module 07: Personality and Intellectual Development in Children 00:36:00 Module 08: Stages of Language Development 00:27:00 Module 09: Understanding Moral Development 00:18:00 Module 10: Problems of Infancy 00:21:00 Module 11: Problems of Childhood 00:23:00 Module 12: Problems of Adolescence 00:28:00

Description The Sales Psychology Certificate Course will allow you to master the art of sales psychology. You will learn the fundamental principles that underly sales technique and the importance of psychology within sales. It is designed to utilize your talents to present yourself effectively and confidently within your daily environment. With this Sales Psychology Certificate Course you will understand buying psychology, how to use NLP (neuro-linguistic programming) to influence customers and communicate in a way that appeals to the emotions of customers. You will be able to break through self-limiting barriers and beliefs, define and achieve business and personal goals, deliver outstanding sales results, use body language to build client relationships. You will also learn how to develop connections with customers and influence them without being manipulative. What Will I Learn? Increase your sales revenue and effectiveness Learn how to make money in sales that other salespeople simply can't Increase your general sales knowledge Learn how to connect with prospects Learn the principles of sales psychology THAT WORK Requirements Good old fashioned motivation A love of sales A desire to make more money   Who is the target audience? Professional sales people Lay people looking for ways to be more influential Those who would like to start a career in sales Anyone interested in the psychology of sales and dealing with people The True Value of Understanding the Psychology of Sales How to Make More Money Through Sales Psychology FREE 00:07:00 Why Sales Could be the Most Profitable Skill in the World FREE 00:04:00 Powerful Tricks of the Trade How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:06:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:05:00 How to Never Overcome an Objection Again 00:06:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:08:00 How to Be Persistent Without Irritating the Prospect 00:10:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:07:00 The True Power of Psychology in Sales 00:03:00 Review of Key Ideas to Making More Money in Sales Through Psychology A Summary of These Powerful Techniques and Ideas 00:08:00

The aim of the Nature and Importance of Entrepreneurship module is to provide the learners with a comprehensive understanding of the concept of entrepreneurship, its nature, and its importance in the global economy. After the successful completion of the course, you will be able to learn about the following, Understand tourism planning and its role. Integrated planning Appreciate planning Components Explore the Importance of Tourism Planning and the Need for Tourism Planning Know about the tourism development process and learn the techniques of Tourism Market analysis and the International Tourism Market. Understand the Socioeconomic analysis of International tourism Explore the Tourism Legal issues Get the skills of Development of Tourist spot master plans Prepare Economic feasibility This module gives students an in-depth understanding of the complex process of international tourism planning and development. Through engaging lectures, case studies, and group projects, students will explore the various stages of tourism planning and development, from initial concept and feasibility studies to implementation and monitoring. They will also gain insights into the role of different stakeholders involved in the tourism industry and their influence on the planning and development process. This course will provide a comprehensive understanding of the tourism planning and development process through a dynamic combination of theoretical concepts, real-world case studies, and hands-on projects. Over this course, you will gain insight into the key components of tourism planning and development, including market analysis, socioeconomic analysis, and legal issues. You will learn how to develop effective and sustainable tourism master plans and how to assess the economic feasibility of tourism development projects. Additionally, you will explore the importance of integrated planning and the role of various stakeholders in the tourism industry. Whether you are an aspiring tourism professional, a seasoned practitioner, or simply passionate about responsible tourism, this course will equip you with the knowledge and skills needed to impact the tourism industry positively. This module gives students an in-depth understanding of the complex process of international tourism planning and development. Through engaging lectures, case studies, and group projects, students will explore the various stages of tourism planning and development, from initial concept and feasibility studies to implementation and monitoring. They will also gain insights into the role of different stakeholders involved in the tourism industry and their influence on the planning and development process. This course will provide a comprehensive understanding of the tourism planning and development process through a dynamic combination of theoretical concepts, real-world case studies, and hands-on projects. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. International Tourism Planning and Development Process Self-paced pre-recorded learning content on this topic. International Tourism Planning and Development Process Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Tourism Planner Tourism Project Manager Destination Marketer Tour Operator Hotel Manager Travel Agent Tourism Development Officer Sustainable Tourism Consultant Tourism Researcher Event Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This Childcare is designed to provide learners with the knowledge, skills, and competencies required to work independently and under supervision in a range of Early Childhood Care and Education (ECCE) settings, as well as to progress to higher education and training. Learners will gain skills that will enable them to work in a supervised role with children aged 0 to 6 years. Our Childcare course is broken down into 12 engaging modules that will introduce a variety of essential concepts, including an overview of attachment in childhood, various factors that can influence child development, social and emotional development in children, the various stages of speech and language development, understanding moral development, and a variety of common problems throughout infancy, childhood, and adolescence. This Childcare course can be studied on your own time and at your own pace for a recognised Child Care Diploma that could change your career prospects for life! Learning Outcomes After completing this Childcare course, the learner will be able to: Understand the basic concepts of early childhood education. Gain a thorough understanding of the contemporary child psychology profession. Gain in-depth knowledge of attachment theory and its importance. Understand various factors that can positively and negatively affect development. Know how to deal with a range of common developmental issues. Gain advanced knowledge of childhood communication and language development. Why Choose Childcare Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Childcare course. ***Course Included*** Main Course: Childcare **Free Courses** Course 01: Speech & Language Therapy Course 02: Level 4 Early Years Course ***Others*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing this course] Curriculum of Childcare Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Other Factors Influencing the Child Development Process Module 07: Stages of Language Development Module 08: The Process of Moral Development Module 09: Personality Development of Children Module 10: Problems During Infancy and Childhood Period Module 11: Adolescence's Problems Explained Module 12: Safeguarding Children Assessment Method After completing each module of the Childcare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Childcare course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Childcare course is suitable for both beginners and people who have experience working with children. Whether you are looking for a promotion, your first professional position, or to enhance your skills, talents, and knowledge, enrolling for an internationally recognized qualification could make all the difference. With our comprehensive Level 5 Childcare Training course, you can boost your CV and career prospects for life. Requirements There are no specific requirements for Childcare Bundle course because it does not require any advanced knowledge or skills. Career path Upon successful completion of our Childcare Bundle course, candidates may choose to pursue an extensive range of careers including: Caseworker Childhood Education Specialist Psychologist Research Assistant Youth Counsellor Youth Home Manager

Embark on an epic exploration of gods and heroes across cultures with our 'Introduction to Mythology' course. Dive into the enchanting realms of Ancient Greece, Rome, Norse, Egyptian, and Americas mythologies. Uncover universal themes, analyze cultural nuances, and develop a profound understanding of mythological interpretation. Join us on a journey through time and imagination, discovering the stories that have shaped civilizations and continue to resonate in today's global tapestry of human experience.

Elevate your personal and professional journey with our NLP Practitioner Course: Mastering Techniques. Unlock the secrets of Neuro-Linguistic Programming, enhance communication skills, and gain mastery in advanced techniques. Transform beliefs, overcome challenges, and earn your NLP Practitioner Certification. Join a community of growth-oriented individuals. Enroll now for a life-changing experience in self-discovery and empowerment.

Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.