3273 Influence courses in Esher delivered Online

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Project Leadership Skills (On-Demand) This 4-hour course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. This course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Brief Introductions Course structure, goals, and objectives Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Negotiation and Conflict Management Negotiation basics Principled negotiation Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps

Charisma is the ability to attract, influence, and inspire people with your personality. It can help you achieve your goals, make a positive impression, and create lasting relationships. Charisma is not something that you either have or don't have. It is a set of behaviours and attitudes that you can learn and practice. This course will show you how to do that. You will learn the essential elements of charisma, such as confidence, communication, social skills, presence, and authenticity. You will also learn how to apply emotional intelligence and empathy to connect with others on a deeper level. You will discover how to adapt your charisma to different contexts and situations, such as leadership, teamwork, networking, and public speaking. By the end of this course, you will have the tools and techniques to become more charismatic in your personal and professional life.

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation. Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. Throughout the course, delegates will learn how to: Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance Set meaningful professional goals and celebrate success for incremental progress towards achievement Inspire innovation within teams to increase ownership and accountability Empower employees and increase engagement through effective, positive feedback Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach Improve spoken and written communications, creating an authoritative image of expertise This Leadership Skills course is a 4-hour interactive virtual class. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.

Master Globalization and the Global Economy 🌍💡 Discover the forces driving our interconnected world in this live online course. Explore the interplay of politics and economics through key theories, global trade, finance, and governance. Perfect for aspiring policymakers, business leaders, and global thinkers—enroll today to unlock the skills to navigate the global political economy!

This course offers a dynamic introduction to Globalization and the Global Political Economy (GPE), exploring the intricate relationship between political actors and the global economic marketplace. Through a theoretically rich and historically grounded lens, you’ll examine the development, operations, and future trajectory of the global political economy. You’ll learn to apply diverse theoretical frameworks to critically analyze global economic processes. The course begins with an in-depth look at foundational GPE perspectives—mercantilism, liberalism, and structuralism—each built on distinct assumptions that shape our understanding of global economic events. From there, we’ll investigate the international "structures" of production, trade, finance, and knowledge, addressing critical questions: Who controls these structures, and to what end? What rules govern international trade? How do institutions like the IMF, World Bank, and multinational corporations shape global flows of goods and investment? Who benefits from controlling knowledge? The course culminates with an exploration of 21st-century global governance, highlighting the rise of new economic and political power centers and their evolving roles in the world. The course concludes with an exploration of 21st-century global governance, spotlighting the emergence of new economic and political power centers, such as BRICS, and their evolving roles in the world. We’ll also examine how the United States under Donald Trump shifted from traditional liberal internationalism toward more transactional and bilateral approaches, reshaping global relationships and challenging established norms Learning Outcomes By the end of this course, you will be able to: Analyze the major political themes in the historical evolution of the international economy. Understand debates surrounding the emergence and impacts of a globalized economy, including patterns of inequality. Evaluate key GPE theories and perspectives in both historical and contemporary contexts. Apply theoretical insights to explain the causes and effects of international trade, capital flows, monetary relations, and globalization debates. Recognize the vital role of human and environmental security in political economy studies. Demonstrate strong analytical and critical thinking skills when assessing political phenomena. Why Study Global Political Economy? Global Political Economy (GPE), also known as International Political Economy (IPE), untangles the complex interplay between global politics and economics. It’s an ideal field for anyone eager to understand how international policies, trade, finance, and institutions shape the world’s economic landscape. Whether you’re aiming for a career in policymaking, international relations, or a related field, this course equips you with essential tools to navigate the complexities of the global economic system and its profound influence on our world. Who Should Take This Course? This course is perfect for professionals, academics, and students interested in international relations, the global economy, or related disciplines. Whether your focus is policymaking, economic analysis, or global studies, you’ll gain valuable insights and analytical skills to deepen your understanding. Take the Next Step Don’t miss out—register today to secure your spot and immerse yourself in the fascinating world of globalization and political economy!

What Will I Learn? Influence the people around you Project gravitas Hold an audience of one, two, or two thousand Think like someone with the credibility of deep experience Choose your actions to emphasise your gravitas Look the part Choose what you say to give your ideas impact Select how to speak so your words carry weight Requirements You won't need anything before you start this course... But you will want to find some work and social situations to try out these methods as soon as you can. Description Have you ever been told that you need to develop gravitas if you want to get promoted to the higher levels? Do you want others to trust your judgement or want to be taken seriously? Then this How to Develop Gravitas: Be the Voice of Wisdom & Influence is the right one for you. Gravitas is a key topic within leadership development circles. The benefits of developing gravitas include escalating your levels of confidence and proficiency, attention from those around you, and higher levels of credibility with the people who matter to you and your career. This course initially presents a broad description of gravitas including step-by-step arranged modules explains everything you need to know for developing gravitas within yourself. u even want to be sought out for you opinions, insights and advice. What you need is gravitas. And here is where you will learn how to develop it in a simple five step programme. What are the symptoms? You know you need to develop more gravitas if people tend to ignore your advice, if people sometimes switch-off when you are speaking, if it seems like they don't trust your judgement. Who needs gravitas? If you want to further your career, you need gravitas. It is that commanding impression of authority, judgement and wisdom that people look to when they want a leader, when they need advice, or when someone has to give them confidence in the future. That can be you... Do you want: People to take you seriously? To feel confident among older, more experienced colleagues or clients? To hold the attention of a room full of people? A position of trust, influence, and authority? Your ideas and insights to be welcomed and embraced? Promotion at a young age? People to pay attention and take notice of you? You career to move forwards and upwards? Can Gravitas Be Learned? We recognise gravitas when we encounter a set of attitudes and behaviours that conform to our expectations of authority, credibility and wisdom. You can learn these attitudes and behaviours, and you will, with this five step course. What makes gravitas does depend, to a degree, on the culture and society you live and work in. This course is designed for people in Western, English-speaking cultures. But much of the advice will also be true for other cultures. Think of the INFLUENCE and IMPACT you can have when people seek you out and listen to your views. Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30-day money-back-in-full guarantee. If you don't think these five steps will give you the gravitas to influence and lead others, then just ask me for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to regain control of your life straight away. Who is the target audience? This course is for you, if you want to be taken seriously It is for you, if you want others to trust your judgement It is for you, if you notice people switch off, when you speak ...but it is not for people who want to be the life and soul of the party, the class clown or be constantly trying hard to dominate Instead, it is for you, if you want to dominate quietly, without seeming to try. Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Introduction: What is this gravitas thing? And so what? Introduction How to Develop Gravitas FREE 00:01:00 What is Gravitas? FREE 00:01:00 Step 1: How to Think - If you want people to listen, you substance The Importance of Attitude FREE 00:05:00 The Need for Knowledge 00:02:00 The Role of Reliability 00:01:00 Step 2: How to Look - Fake it 'til you Become it. Stand and Move with Impact Presence: Space & Pace 00:04:00 Posture: Square & Upright FREE 00:03:00 Poise: Stillness & Calm 00:05:00 Polish: Style & Presentation 00:03:00 Step 3: How to Act: Be the Person People want to Trust The Right Motivation 00:02:00 Projecting Confidence 00:03:00 Pay Attention 00:03:00 Step 4: What to Say: Understand the things people want to listen to. Structure your Speaking 00:01:00 Simplify the Subject 00:01:00 Stick to Significance 00:01:00 Select, Synthesise, Summarise 00:03:00 Step 5: How to Say it: Your Words will Matter when You Choose them with Care Say it with Questions 00:03:00 Voice of Authority 00:05:00 Choose your Vocabulary 00:03:00 Pace of Delivery 00:02:00 Silence 00:02:00

🚀 Elevate Your Influence: Mastering the Art of Persuasion 🚀 🔥 Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 4 🔥 Ready to skyrocket your sales and become a master persuader? Welcome to the final frontier of our groundbreaking online course: 'Mastering the Art of Persuasion: Unveiling Sales Tactics - Part 4'!   🌟 Unlock the Secrets of Irresistible Sales 🌟 In this power-packed course, we're delving deep into the world of persuasive mastery, unveiling advanced sales tactics that will transform you into a persuasive powerhouse. Whether you're a seasoned sales professional or an aspiring entrepreneur, this course is your key to unlocking unparalleled success in the art of closing deals and winning over clients.   💡 What You'll Learn 💡 🔑 Advanced Persuasion Techniques: Discover the secrets behind the psychology of persuasion and how to ethically influence decisions in your favor. 🚀 Closing Strategies: Master the art of closing deals with finesse, turning potential leads into satisfied, long-term clients. 🔥 Objection Handling: Overcome objections like a pro and turn skepticism into enthusiastic agreement. 💬 Effective Communication: Hone your communication skills to connect with your audience on a deeper level, creating lasting impressions that drive results. 📈 Strategic Selling: Learn the ins and outs of strategic selling approaches that ensure your product or service stands out in a crowded market. 🎓 Expert Guidance: Benefit from the expertise of industry leaders and successful entrepreneurs who have mastered the art of persuasion and achieved unprecedented success.   🌐 Why Choose Our Course? 🌐 ✅ Comprehensive Curriculum: Our course is meticulously designed to cover every aspect of persuasion and sales tactics, ensuring you gain a well-rounded skill set. ✅ Flexible Learning: Access the course from anywhere, at any time. Learn at your own pace and apply your newfound knowledge immediately. ✅ Proven Results: Join the ranks of successful professionals who have transformed their careers with our cutting-edge courses.   🎯 Don't Miss Your Chance to Master the Art of Persuasion! 🎯 Enroll now and take the final step towards becoming a persuasive powerhouse. Seize the opportunity to elevate your influence, close deals effortlessly, and achieve the success you've always dreamed of. Course Curriculum Hidden Secrets Of Seles & Marketing - Part 4 The 4 'P's'of Selling -'Lawyer Strategy' - Aligning With The Customer 00:00 Faith In YOUR Product - Know Your Customer 00:00 PAIN In Sales - Steal From The BEST - Give It Away! 00:00 Copywriting - Headlines - PROOF! 00:00 LIVE - SPECIAL Bonus Video! 00:00