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Course Overview Machine learning as a programming technique has shaped the future of technology. In this course, you will learn how to build intelligent handwriting recognition apps from scratch using Python and Core ML. The Machine Learning for Apps Level 4 course will teach you how to take advantage of machine learning to code like a pro and build incredible apps that can make predictions. Designed by industry experts, it covers best practices for managing projects, core concepts for creating your own ML model, building a convolutional neural network, and much more. On successful completion, you will be able to build an amazing handwriting recognition app and convolutional neural network from scratch, and have an in-depth understanding of the core ML basics. This course is ideal for those with a basic understanding of iOS development. This best selling Machine Learning for Apps Level 4 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Machine Learning for Apps Level 4 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Machine Learning for Apps Level 4 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Machine Learning for Apps Level 4 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Machine Learning for Apps Level 4, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Machine Learning for Apps Level 4 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Machine Learning for Apps Level 4 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Discover the most effective way to build dynamic web and mobile applications when you take this comprehensive course for using Angular 8. Angular 8 is the popular open-source TypeScript based framework with an excellent user interface library for web developers, making it easy to create Single Page Applications (SPA). You can gain the skills and knowledge to make full use of its functionality and excel in the competitive areas of web development. This Angular 8 tutorial focuses on setting up projects and running the Angular Application to bring client-based assignments to the screen. You will be shown the full range of techniques that you need to master this platform. From using the basic principles of Typescript to mastering String Interpolation, the whole learning curve is here for you. Compiled by industry experts, you can be sure that the contents are based on the latest advancements in web development and that you can excel in the field with this essential training. This best selling Angular 8 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Angular 8 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Angular 8 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Angular 8 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Angular 8, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Angular 8 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Angular 8 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Discover how to become a confident cloud computing practitioner and take your IT career potential to new levels by taking this AWS Essentials Mini-Course. Having experience with AWS opens doors in the industry lends you technical credibility, and ensures that your resume is at the top of the candidacy pile in IT recruitment. With this expert guidance and shared tutorial experience, you can go from learning the basics to gaining confidence in the cloud. This Amazon Web Services (AWS) course delivers the perfect introduction to the premier platform for cloud computing and all that it offers. You will be shown how to utilise the AWS foundations and services, along with the considerations that need to be made regarding security and costs. Everything will be given to you to make significant steps towards becoming an AWS adept. Take this training and prepare yourself for cloud computing completeness. This best selling AWS Essentials Mini Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth AWS Essentials Mini Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The AWS Essentials Mini Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The AWS Essentials Mini Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the AWS Essentials Mini Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the AWS Essentials Mini Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the AWS Essentials Mini Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Become a PHP & MySQL pro by learning all the web development features for creating websites. The PHP & MySQL Web Development & OOP Coding course covers everything you need to know to master PHP programming and gain valuable industry skills. It will take you through the fundamentals of PHP and MySQL, starting from the very basics for complete beginners.  Through this in-depth training course, you will familiarise with all the features of MySQL, and learn best practices for cross platform development, taught by an expert in the field. If you are looking to kickstart a career in programming or computer science, then this course will equip you with up-to-date skills that will ensure you gain a competitive edge in the job market. This best selling PHP & MySQL Web Development & OOP Coding has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth PHP & MySQL Web Development & OOP Coding is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The PHP & MySQL Web Development & OOP Coding is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The PHP & MySQL Web Development & OOP Coding is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the PHP & MySQL Web Development & OOP Coding, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the PHP & MySQL Web Development & OOP Coding will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the PHP & MySQL Web Development & OOP Coding to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Learn everything there is to know about Dart applications and how to program them, in this best-selling course for complete beginners. Are you an aspiring mobile developer, or looking to take your programming skills to the next level? The Flutter & Dart Course For Beginners course will equip you with the fundamental skills needed to build engaging and native mobile apps for both Android and iOS. It will familiarise you with the features of Dart programming language and versions of Flutter, teaching you from the ground up. This course is ideal for anyone who wishes to learn how to create Dart-based programs from scratch, through the guidance of an expert. Take your programming knowledge to the next level by earning a formal, industry-recognised qualification. This best selling Flutter & Dart Course For Beginners has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Flutter & Dart Course For Beginners is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Flutter & Dart Course For Beginners is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Flutter & Dart Course For Beginners is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Flutter & Dart Course For Beginners, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Flutter & Dart Course For Beginners will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Flutter & Dart Course For Beginners to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***24 Hour Limited Time Flash Sale*** Cleaning, Plumbing & Infection Prevention and Control Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash Your Potential in Cleaning, Plumbing & Infection Prevention and Control with Our Comprehensive Course Bundle! Are you ready to become a master in the vital fields of Cleaning, Plumbing, and Infection Prevention and Control? Look no further! Introducing our exclusive bundle of 8 courses designed to equip you with the knowledge and expertise needed to excel in these essential areas. With a combination of three QLS-endorsed courses and five CPD QS accredited programs, this bundle is your key to success. At the heart of this bundle lie three prestigious QLS-endorsed courses: Cleaning, Professional Plumbing, and Principles of Infection Prevention and Control. By enrolling in this bundle, you gain access to these top-tier courses recognized by the Quality Licence Scheme. Upon completion, you will receive hardcopy certificates, a testament to your dedication and expertise, providing a tangible proof of your accomplishments. In addition to the QLS-endorsed courses, our bundle includes five relevant CPD QS accredited programs that further enhance your knowledge and skills. These courses, including Heating, Ventilation & Air Conditioning (HVAC) Technician, Spill Management Training, Infection Prevention Training, COSHH Training for Assessors, and First Aid at Work, provide comprehensive insights into crucial aspects of the cleaning, plumbing, and infection prevention fields. Key Features of the Cleaning, Plumbing & Infection Prevention and Control Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Cleaning, Plumbing & Infection Prevention and Control bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cleaning QLS Course 02: Professional Plumbing QLS Course 03: Principles of Infection Prevention and Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02: Spill Management Training Course 03: Infection Prevention Training Course 04: COSHH Training for Assessors Course 05: First Aid at Work In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Cleaning, Plumbing & Infection Prevention and Control courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: By completing this Cleaning, Plumbing & Infection Prevention and Control bundle, you will: Develop a comprehensive understanding of cleaning techniques, plumbing principles, and infection prevention and control practices. Gain expertise in HVAC systems and their maintenance, ensuring optimal performance. Acquire the skills to effectively manage spills and mitigate their impact on the environment. Understand the principles and best practices for preventing infections in various settings. Learn how to assess and manage hazardous substances to ensure a safe working environment. Gain knowledge in providing first aid in workplace emergencies, ensuring the well-being of individuals. Master essential techniques and protocols for maintaining cleanliness, plumbing systems, and infection prevention in diverse environments. This comprehensive package offers a unique opportunity to delve deep into these critical disciplines, equipping you with the knowledge and skills necessary to excel in today's demanding environment. Within this bundle, you'll discover three QLS-endorsed courses that serve as the foundation of your learning journey. These courses are meticulously designed to provide you with a solid understanding of theoretical principles and their practical applications. Complementing the QLS-endorsed courses are five CPD QS accredited programs that further enhance your knowledge and proficiency. From mastering HVAC systems and spill management to infection prevention training, COSHH assessment, and first aid protocols, these courses cover a range of essential topics, empowering you to make informed decisions and contribute effectively in your chosen profession. By enrolling in this bundle, you'll gain in-depth insights into the intricacies of HVAC systems, the management of spills, infection prevention strategies, hazardous substances assessment, and first aid protocols. Armed with this knowledge, you'll be equipped to address challenges and implement effective solutions in a variety of environments. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their knowledge and skills in cleaning, plumbing, and infection prevention and control. Aspiring practitioners looking to establish a solid foundation in these fields. Individuals interested in gaining expertise in HVAC systems, spill management, infection prevention, hazardous substances assessment, and first aid. Those aiming to advance their careers and contribute effectively to the cleaning, plumbing, and infection prevention industry. Career path Upon completing this bundle, you can pursue various career paths in cleaning, plumbing, and infection prevention and control, with positions such as: Facilities Manager: £30,000 - £60,000 per annum Plumbing Engineer: £25,000 - £45,000 per annum Infection Control Officer: £25,000 - £45,000 per annum Health and Safety Manager: £30,000 - £60,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed. Whether you're a student, recent graduate, or job seeker, our Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Basic Social Media Marketing QLS Course 02: Email Marketing: Using an Online Newsletter Effectively QLS Course 03: Linkedin Marketing for Business 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Digital Marketing Business Tips Course 02: Youtube Marketing Strategy Course 03: SEO - Search Engine Optimisation Course 04: Affiliate Marketing Business Essentials Course 05: Affiliate Marketing Passive Income Made Easy In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Social Media Marketing (Linkedin & Email Marketing)- QLS Endorsed. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners and entrepreneurs looking to improve their online presence and reach their target audience Marketing professionals seeking to enhance their skills and knowledge Career path Social Media Manager - £30,000 - £50,000 SEO Manager - £30,000 - £70,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Project Management, Quality Management & Operations Management Level 7 at QLS Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Project Management, Quality Management & Operations Management Level 7 at QLS courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Project Management, Quality Management & Operations Management Level 7 at QLS. Whether you're a student, recent graduate, or job seeker, our Project Management, Quality Management & Operations Management Level 7 at QLS bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Project Management, Quality Management & Operations Management Level 7 at QLS Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Project Management, Quality Management & Operations Management Level 7 at QLS bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Project Management QLS Course 02: Quality Management QLS Course 03: Operations Management - Level 7 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Business Management Course 02: Business Analysis Course 03: Business Law Course 04: Diploma in Lean Process and Six Sigma Course 05: Commercial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: This courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Project Management, Quality Management & Operations Management Level 7 at QLS bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Project Management, Quality Management & Operations Management Level 7 at QLS. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. CPD 250 CPD hours / points Accredited by CPD Quality Standards Career path Project Manager Quality Manager Operations Manager Business Analyst Lean Six Sigma Consultant Supply Chain Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Youtube Marketing, Getting More Views with Youtube Strategic Planning Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Youtube Marketing, Getting More Views with Youtube Strategic Planning courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Youtube Marketing, Getting More Views with Youtube Strategic Planning . 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Youtube Marketing, Getting More Views with Youtube Strategic Planning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Youtube Marketing Strategy QLS Course 02: Get More YouTube Views QLS Course 03: Youtube Strategic Planning Secrets 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Youtube Masterclass: How to Start a Successful Youtube Channel for Your Business QuicklyCourse 02: Youtube MarketingCourse 03: Youtube Marketing and Analytics TrainingCourse 04: Make Money With YouTubeCourse 05: Get 100 MILLION Views on YouTube! In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Youtube Marketing, Getting More Views with Youtube Strategic Planning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Youtube Marketing, Getting More Views with Youtube Strategic Planning bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Youtube Marketing, Getting More Views with Youtube Strategic Planning . With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs and small business owners who want to use YouTube to promote their products or services Marketing professionals who want to add YouTube marketing to their skill set Content creators who want to grow their YouTube channel and increase their income Career path Social Media Manager: £30,000 - £50,000 Digital Marketing Manager: £40,000 - £70,000 Content Creator: £25,000 - £50,000 Video Marketing Manager: £35,000 - £60,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included