23406 Industry courses delivered Online

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview The CSS Online Course course is the ultimate guide for beginners on CSS animation online. In this complete video training program, you will learn how to perform a wide range of animation tasks to take your career in animation to the next level.  Taught by an experienced instructor, it covers up-to-date best practices, techniques and tips, including 5 key projects for creating characters for animations. You will gain the creative skills to bring your animations to life, create an animation border, add unique hover effects, and much more. Maximise your earning potential by gaining in-demand industry skills and enrol as part-time or full-time learner today. This best selling CSS Online Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth CSS Online Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The CSS Online Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The CSS Online Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the CSS Online Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the CSS Online Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the CSS Online Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Broken down into eight in-depth training modules, the JavaScript Shopping Cart Tutorial course is a complete guide to creating a shopping cart for an ecommerce website using JavaScript and the Local Storage.  Taught by an expert instructor, this course will take you through all the steps, from how to build the frontend interface, to creating the basket page with all products. It will teach you how to add numbers to the car and add products to local storage, increase or decrease product quantity, and much more. Take your JavaScript for ecommerce business knowledge to the next level. Improve your career prospects by earning an industry recognised qualification online. This best selling JavaScript Shopping Cart Tutorial has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth JavaScript Shopping Cart Tutorial is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The JavaScript Shopping Cart Tutorial is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The JavaScript Shopping Cart Tutorial is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the JavaScript Shopping Cart Tutorial, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the JavaScript Shopping Cart Tutorial will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the JavaScript Shopping Cart Tutorial to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview: If you want to learn how to master the mind game of motivation, then this course is for you! This course will teach you everything you need about motivation and how to use it effectively in your personal and professional life. You will learn about the psychology of motivation, the factors that influence it, and the strategies that can boost it. You will also learn how to overcome de-motivation, master mistakes, and avoid common misconceptions about motivation. "Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful." Imagine waking up every morning feeling energised, focused, and ready to take on the world. According to recent studies, individuals with solid motivation skills are 40% more likely to succeed in their careers and experience higher happiness and satisfaction. Enrol in the Counselling Course - Motivation Skills today and embark on a transformative journey towards success and personal fulfilment. Key Features of the Course: CPD Certificate: Upon completing this course, you will receive a Continuing Professional Development (CPD) certificate, recognised by leading organisations, showcasing your commitment to personal growth and professional development. 24/7 Learning Assistance: Our dedicated team of experts is available round-the-clock to provide guidance, answer your questions, and ensure a smooth learning journey. Who is This Course For? This course suits anyone who desires to unlock their true potential and positively impact their personal and professional lives. Whether you are a student, a working professional, an entrepreneur, or an individual seeking personal growth, the Counselling Course - Motivation Skills will equip you with the tools and techniques to boost your motivation levels and achieve success. What You Will Learn: In this Counselling Course - Motivation Skills, you will acquire valuable knowledge and practical techniques to enhance your motivation skills. Delving into the modules, you will gain insights into the psychology behind motivation and learn how to harness its power effectively. You will explore various aspects of motivation. You will delve into topics such as motivation in your personal life, mastering mistakes, debunking misconceptions, and learning effective strategies to maintain motivation. You will gain valuable insights and practical techniques to fuel motivation and achieve goals. Why Enrol in This Course: Our Counselling Course - Motivation Skills, has received rave reviews from learners worldwide. The course content is regularly updated to ensure its relevance and alignment with the latest industry trends and practices. Moreover, motivation skills have become increasingly in demand across various industries. Requirements: There are no specific prerequisites for this course. It is designed for individuals of all levels, from beginners to professionals, with a passion for personal growth and a desire to master the art of motivation. Career Path: Upon completing this course, you will be equipped with the necessary skills needed for various exciting career opportunities. Some of the professions you can explore include: Life Coach - Average UK Salary: £45,000 per annum Human Resources Manager - Average UK Salary: £50,000 per annum Sales Manager - Average UK Salary: £45,000 per annum Personal Development Trainer - Average UK Salary: £35,000 per annum Team Leader/Supervisor - Average UK Salary: £30,000 per annum Project Manager - Average UK Salary: £50,000 per annum Career Coach - Average UK Salary: £40,000 per annum Certification: Upon completing the Counselling Course - Motivation Skills, you will receive a CPD certificate, a testament to your dedication and accomplishment in mastering this valuable skill. This certification will enhance your professional profile and open exciting career opportunities. Course Curriculum 4 sections • 10 lectures • 01:02:00 total length •Introduction: 00:01:00 •What Is MOTIVATION: 00:09:00 •The Mind Game Of Motivation: 00:08:00 •What is De-Motivation: 00:08:00 •Motivation In Your Personal Life: 00:05:00 •Mastering Your Mistakes: 00:08:00 •Misconceptions About Motivation: 00:07:00 •How To Keep Motivated: 00:07:00 •Motivation - Hero & Villian: 00:08:00 •Conclusion: 00:01:00

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Master the art of private investigation with the Private Investigator Level 3 Diploma. This comprehensive course equips you with crucial skills such as interviewing, criminal psychology, surveillance, and business management, ensuring you have the expertise for a successful career in the field.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The sky stretches out before you, limitless and full of possibility. Do you dream of a career among the clouds, soaring above the earth in a metal bird? But do you know that the aviation industry is one of the most complex and heavily regulated fields out there? If you want to succeed, you'll need to be armed with proper knowledge and expertise. That's where our Aviation Law & Airport Management bundle comes in. With eleven courses covering everything from airport management to substance misuse awareness, you'll have all the tools you need to navigate this intricate industry with ease. And with the first course, Introduction to Aviation Law Training, being QLS-endorsed, you'll receive a prestigious hardcopy certificate to show off your achievement. So what will you learn in these courses? You'll dive deep into the legal and regulatory frameworks that govern the aviation industry, mastering everything from consumer rights to RIDDOR awareness. You'll explore the unique challenges of airport management, learning how to oversee everything from security to fire safety. And you'll gain crucial insights into issues like drugs and alcohol awareness and cross-cultural sensitivity, equipping you with the skills you need to succeed in this global field. If you're ready to take flight in your aviation career, there's no better place to start than our Aviation Law & Airport Management bundle. With this comprehensive package of courses, you'll be soaring towards success in no time. So why wait? Enrol today! This Aviation Law & Airport Management Bundle Package includes: Course 01:Diploma in Aviation Law at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Airport Management Course 02: Air Cabin Crew Online Diploma Course Course 03: Security Management Course 04: Drugs and Alcohol Awareness Training Course 05: Consumer Rights Awareness Course 06: Diploma in Substance Misuse Awareness Course 07: OCD Awareness Course 08: Fire Safety Course 09: RIDDOR Awareness Course 10: Cross-Cultural Awareness Training Why Prefer This Aviation Law & Airport Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Aviation Law & Airport Management bundle courses, you will be able to learn: Gain a comprehensive understanding of the legal and regulatory frameworks that govern the aviation industry Develop the skills necessary to manage an airport, from security to fire safety Learn about issues like drugs and alcohol awareness, OCD awareness, and cross-cultural sensitivity Understand the importance of consumer rights and how they apply to the aviation industry Develop an in-depth understanding of substance misuse awareness and its implications in the aviation industry Master the principles of RIDDOR awareness and how they apply to the aviation industry Learn how to ensure a safe and secure cabin environment as part of air cabin crew ***Curriculum breakdown of Introduction to Aviation Law Training*** Module 01: Introduction to Aviation Law Training Module 02: Growth and Benefits Module 03: Air Policy Module 04: Public International Law Module 05: Private International Law Module 06: Aviation Law Module 07: Criminal Law in Aviation Module 08: Commercial Law in Aviation Module 09: Rules and Regulation Relating to Aviation Module 10: Climate Change on Aviation Module 11: Environmental Impact on Aviation Module 12: Aircraft Management and Insurance Module 13: Airport Security and Operations How is the Aviation Law & Airport Management Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and current aviation industry professionals seeking to advance their careers Individuals interested in learning more about the aviation industry and its regulations Professionals working in airport management or security Those seeking to develop their skills in areas like consumer rights, substance misuse awareness, and OCD awareness Career path Airport Operations Manager (Salary range: £25,000 - £60,000) Airline Manager (Salary range: £35,000 - £70,000) Aviation Safety Inspector (Salary range: £30,000 - £60,000) Air Traffic Controller (Salary range: £50,000 - £100,000) Cabin Crew Member (Salary range: £12,000 - £25,000) Aviation Lawyer (Salary range: £60,000 - £100,000) Certificates CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Aviation Law at QLS Level 5 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.

10 QLS Endorsed Courses for Support Assistant | 10 Endorsed Certificates Included | Life Time Access

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Course Overview Gain the skills to master BlackArch, and become a cyber security expert.  The BlackArch Linux Masterclass will teach you how to use BlackArch Linux for ethical hacking and penetration testing. Designed by industry experts, it will equip you with in-demand web application and website hacking skills required to be a top Cyber Security Consultant. Starting with the basics, you will learn how to install and configure Kali Linux and BlackArch Linux, step-by-step. You will familiarise yourself with the different tools for hacking, and learn information hacking, gathering and validation best practices. By the end of the course, you will have the expertise to hack Facebook accounts, Android devices, Windows computers, and wireless networks using BlackArch. This best selling BlackArch Linux Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth BlackArch Linux Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The BlackArch Linux Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The BlackArch Linux Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the BlackArch Linux Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the BlackArch Linux Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the BlackArch Linux Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.