23744 Industry courses in Linlithgow delivered Online

Discover the trifecta of food safety mastery with our bundle, "HACCP, Food Labelling & Food Allergen Awareness". This extraordinary collection of courses is a deep dive into the crucial principles of food safety, hygienic practices, nutritional insights and allergy awareness. Feel the enrichment of knowledge as these meticulously designed modules reveal to you the intricacies of the food industry without compromising on the theoretical finesse. The comprehensive bundle incorporates 3 Quality Licence Scheme (QLS) endorsed courses - Food Labelling Regulations Training, HACCP Training and Food Allergen Awareness. Not only will you gain enlightening insights from these courses, but you'll also receive hardcopy certificates, serving as a tangible testament to your acquired proficiency. Furthermore, the package is augmented with 5 additional CPD QS accredited courses, including Immunity Boosting Food, Catering - Catering Management, How to Improve Your Food Hygiene Rating, Food and Mood: Improving Mental Health Through Diet and Nutrition, and Food Hygiene and Safety. These enriching modules lend you a broader spectrum of understanding, culminating in a comprehensive mastery of food safety and hygiene. Key Features of the HACCP, Food Labelling & Food Allergen Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our HACCP, Food Labelling & Food Allergen Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Food Labelling Regulations Training QLS Course 02: HACCP Training QLS Course 03: Food Allergen Awareness 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Immunity Boosting Food Course 02: Catering - Catering Management Course 03: How to Improve Your Food Hygiene Rating Course 04: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 05: Food Hygiene and Safety In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our HACCP, Food Labelling & Food Allergen Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of HACCP principles and their implementation. Acquire in-depth knowledge of food labelling regulations and their importance. Develop awareness of food allergens and related safety measures. Understand the role of immunity-boosting food in health and wellness. Learn the fundamentals of efficient catering management. Discover ways to improve your food hygiene rating effectively. Understand the connection between diet, nutrition and mental health. This meticulously designed bundle, "HACCP, Food Labelling & Food Allergen Awareness", offers an insightful exploration of the realm of food safety, hygiene, and nutrition. The first part of the course delves into essential food safety norms, encompassing HACCP principles, food labelling regulations, and allergy awareness. In addition to these key areas, the course expands to include the impact of food on immunity, the dynamics of catering management, techniques to enhance food hygiene ratings, and the intriguing link between diet, nutrition, and mental health. These broad-ranging modules ensure a well-rounded comprehension of food safety and hygiene. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on broadening their knowledge in food safety and hygiene. Aspiring professionals aiming for a career in the food industry. Existing professionals in the food industry seeking to enhance their understanding. Health enthusiasts interested in the link between food and overall wellness. Career path Food Safety Officer: £30,000 - £35,000 HACCP Coordinator: £25,000 - £30,000 Catering Manager: £24,000 - £28,000 Food Labelling Specialist: £32,000 - £36,000 Nutrition Consultant: £30,000 - £35,000 Allergen Awareness Trainer: £28,000 - £32,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Introducing the Diploma in Architecture, Town Planning & Site Management Bundle, your comprehensive theoretical foundation in the captivating world of architecture and construction management. Comprising 3 QLS-endorsed courses in Architectural Studies, Town Planning, and Construction Site Management, this bundle provides a rich and comprehensive exploration of the field. But we don't stop there! Further enrich your knowledge with an additional 5 CPD QS accredited courses on Construction Management, Cost Estimation, the Construction Industry Scheme (CIS), LEED V4 Building Design and Construction, and the WELL Building Standard. Each completion awards a hardcopy certificate, a tangible testament to your commitment and achievement. Embark on this enlightening journey in Architecture, Town Planning, and Site Management today! Key Features of the Diploma in Architecture, Town Planning & Site Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Diploma in Architecture, Town Planning & Site Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Architectural Studies - Architecture QLS Course 02: Town Planning QLS Course 03: Construction Site Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Management Course 02: Construction Cost Estimation Course 03: Construction Industry Scheme (CIS) Course 04: LEED V4 - Building Design and Construction Course 05: WELL Building Standard In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Diploma in Architecture, Town Planning & Site Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Diploma in Architecture, Town Planning & Site Management Bundle: Master the foundational principles and techniques of Diploma in Architecture, Town Planning & Site Management. Develop advanced proficiency in Diploma in Architecture, Town Planning & Site Management methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Diploma in Architecture, Town Planning & Site Management. Enhance your problem-solving and critical thinking abilities within the context of Diploma in Architecture, Town Planning & Site Management. Cultivate strong communication and collaboration skills essential for success in Diploma in Architecture, Town Planning & Site Management. The Diploma in Architecture, Town Planning & Site Management bundle offers a comprehensive understanding of the integral components of urban development and site management. This comprehensive bundle incorporates eight meticulously designed courses to offer you an in-depth understanding of architectural studies, town planning, and site management. In addition to the key endorsed courses, you will dive into various aspects of construction such as cost estimation, management, and sustainable building design. By unifying these diverse courses, this bundle ensures a well-rounded theoretical base, making it an ideal starting point for those wishing to explore a career in architecture and construction. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in architecture and construction management. Students of architecture looking to supplement their academic knowledge. Professionals in the construction industry seeking broader knowledge. Individuals interested in town planning and site management. Career path Architect - Salary Range: £27,000 - £45,000. Town Planner - Salary Range: £22,000 - £40,000. Construction Site Manager - Salary Range: £30,000 - £50,000. Construction Manager - Salary Range: £33,000 - £55,000. Construction Cost Estimator - Salary Range: £28,000 - £45,000. LEED Accredited Professional - Salary Range: £35,000 - £55,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

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This Level 3 Technical Certificate in Occupational Health and Safety (Accredited by Ofqual, UK and IOSH) has been designed to help learners gain a better understanding of health and safety practises in the workplace. This Level 3 Technical Certificate in Occupational Health and Safety course teaches you how to manage workplace issues and covers the topics you'd encounter in a health and safety role. The objectives of this Level 3 Technical Certificate in Occupational Health and Safety qualification are to enable learners to: Understand the different roles and responsibilities for health and safety in the working environment Be aware of safety and welfare rules in the working environment Understand the elements of a health and social policy Understand the benefits of safety management systems in organisations Be able to review health and safety procedures across an organisation Be able to communicate effectively when contributing to the maintenance of a healthy and safe work environment Understand the importance of working with others to maintain a healthy and safe workplace. Understand the principles of risk assessment Understand about risks and control methods for workplace hazards Know how to manage the effects of accidents and incidents Be able to monitor risks and incident management The Level 3 Technical Certificate in Occupational Health and Safety qualification is appropriate for those seeking employment in health and safety positions across a range of sectors and will equip candidates with the practical knowledge and skills that organisations and employers require.Individuals successfully completing this Level 3 Technical Certificate in Occupational Health and Safety qualification will be eligible to apply for Associate (AIOSH) / Technical (Tech IOSH) membership. Key Highlights of this Level 3 Technical Certificate in Occupational Health and Safety qualification are: Program Duration: 9 Months (Fast Track 6 months duration course also available) Program Credits: 34 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Requirements Level 3 Technical Certificate in Occupational Health and Safety Level 3 Technical Certificate in Occupational Health and Safety qualifications can be offered to learners from age 16. Although there are no formal entry requirements for this qualification, it is critical that learners are able to comprehend and articulate the concepts contained in the syllabus in the language in which the course will be delivered and assessed. Career path Progress to Year 1 of a 3 Year UK Undergraduate Degree qualification after completion of your Course. Completion of your Level 3 Technical Certificate in Occupational Health and Safety qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Othm courses: Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 5 | Three QLS Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 10 CPD Courses | Lifetime Access

This training includes two lessons for a total of 8 contact training hours. Each lesson includes presentations, field videos, interactive exercises, and a quiz. Lesson 1: Site and Mechanical Hazards- Identify common site and mechanical hazards that workers are exposed to when installing ground-mounted PV arrays, describe ways to mitigate hazards, determine safe working practices and PPE requirements. Lesson 2: Electrical Hazards- Determine electrical hazards on large-scale PV job sites, identify shock and arc flash hazards and implement protective measures, define lockout/tagout methods and principles, examine installation, maintenance, and PV testing hazards.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

About this Virtual Instructor Led Training (VILT) This 5 half-day Virtual Instructor Led Training (VILT) course will assist energy professionals in the planning and operation of a power system from renewable energy sources. The VILT course will discuss key operating requirements for an integrated, reliable and stable power system. The unique characteristics of renewable energy are discussed from a local, consumer centric and system perspective, bringing to life the ever-changing paradigm in delivering energy to customers. The course will explore the technical challenges associated with interconnecting and integrating hundreds of gigawatts of solar power onto the electricity grid in a safe and reliable way. With references to international case studies, the VILT course will also demonstrate the state of the art methodologies used in forecasting solar power. The flexibility of the invertor-based resources will facilitate higher penetrations of photovoltaic, battery electricity storage systems and demand response while co-optimizing customer resources. The contribution of inverter-based generators that provides voltage support, frequency response and regulation (droop response), reactive power and power quality with a high level of accuracy and fast response will be addressed. Furthermore, this VILT course will also describe how microgrids' controllers can allow for a fully automated energy management. Distributed energy resources are analyzed in detail from a technical and financial aspect and will address the best known cost based methodologies such as project financing and cost recovery. Training Objectives Upon completion of this VILT course, participants will be able to: Learn about renewable energy resources, their applications and methods of analysis of renewable energy issues. Review the operational flexibility of renewable energy at grid level, distribution network and grid edge devices. Understand and analyze energy performance from main renewable energy systems. Get equipped on the insights into forecasting models for solar energy. Predict solar generation from weather forecasts using machine learning. Explore operational aspects of a complex power system with variability from both the supply & demand sides. Manage the impact of the design of a Power Purchase Agreement (PPA) on the power system operation. Target Audience Engineers, planners and operations professionals from the following organizations: Energy aggregators who would like to understand the system operations of renewable energy power plants Renewable energy power system operator Energy regulatory agencies who aim to derive strategies and plans based on the feedback obtained from the power system operations Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your first expert course leader is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Your second expert course leader is the co-founder and Director of Research at Xesto Inc. Xesto is a spatial computing AI startup based in Toronto, Canada and it has been voted as Toronto's Best Tech Startup 2019 and was named one of the top 10 'Canadian AI Startups to Watch' as well as one of 6th International finalists for the VW Siemens Startup Challenge, resulting in a partnership. His latest app Xesto-Fit demonstrates how advanced AI and machine learning is applied to the e-commerce industry, as a result of which Xesto has been recently featured in TechCrunch. He specializes in both applied and theoretical machine learning and has extensive experience in both industrial and academic research. He is specialized in Artificial Intelligence with multiple industrial applications. At Xesto, he leads projects that focus on applying cutting edge research at the intersection of spatial analysis, differential geometry, optimization of deep neural networks, and statistics to build scalable rigorous and real time performing systems that will change the way humans interact with technology. In addition, he is a Ph.D candidate in the Mathematics department at UofT, focusing on applied mathematics. His academic research interests are in applying advanced mathematical methods to the computational and statistical sciences. He earned a Bachelor's and MSc in Mathematics, both at the University of Toronto. Having presented at research seminars as well as instructing engineers on various levels, he has the ability to distill advanced theoretical concept to diverse audiences on all levels. In addition to research, our key expert is also an avid traveler and plays the violin. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00