24298 Industry courses in Linlithgow delivered Online

The importance of social media marketing for businesses and organizations is no longer questioned. It has become a worldwide trend which helps businesses and organizations connect with their customers online. Now, every company needs a dynamic web presence. The Complete Online Course on Social Media for Business covers the concepts and application of social media marketing and will equip you with the skills to plan and implement a successful social media marketing strategy. You will understand the social media foundations, and how to plan goals and create a vision. You will learn how to meaningfully measure social media engagement using platforms such as Twitter, Facebook, blogs, LinkedIn, YouTube and their useful features. Who is this Course for? Complete Online Course on Social Media for Business is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Social Media Marketing Introduction 00:30:00 Understanding the Value of Social Media Buzz and What It Can Do For Your Business 01:00:00 Developing a Winning Social Media Marketing Plan 01:00:00 Setup and Manage a Facebook Page That Works 01:00:00 Tweet Your Way to Online Prominence 01:00:00 Build Your Network with LinkedIn 01:00:00 Captivate Your Audience with YouTube 01:00:00 Conclusion 00:15:00 Social Media Management for Business Module One - Getting Started 00:30:00 Module Two - What is Social Media? 00:30:00 Module Three - Defining Your Social Media Policy (I) 00:15:00 Module Four - Defining Your Social Media Policy (II) 00:30:00 Module Five - Creating a Living Document 00:30:00 Module Six - Keeping an Eye on Security 00:30:00 Module Seven - Rules to Follow When Posting (I) 00:30:00 Module Eight - Rules to Follow When Posting (II) 00:30:00 Module Nine - Benefits of Social Media 00:30:00 Module Ten - The Pitfalls of Social Media 00:30:00 Module Eleven - Listen to Your Customers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Social Bookmarking Introduction To Social Bookmarking 00:30:00 The Essential Benefits Of Social Bookmarking 00:30:00 Way To Use Social Bookmarking Correctly 00:30:00 Make Money Social Bookmarking 01:00:00 Identify The Social Bookmarking Competitors 00:15:00 Tips To Avoid Wrapping Traps 00:15:00 Recommended Reading Recommended Reading : Complete Online Course on Social Media for Business 00:00:00 Mock Exam Mock Exam- Complete Online Course on Social Media for Business 00:30:00 Final Exam Final Exam- Complete Online Course on Social Media for Business 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Professional Childcare and Nannying aims to introduce you to the whole area of energy sustainability, climate change and renewable energy technologies. Through the course you will learn the connection between energy use and sustainability, how current energy use is contributing to global climate change, the difference between renewable and non-renewable energy sources, ho to identify and distinguish between different forms of renewable energy, and understand the advantages and disadvantages of different renewable energy sources. The course includes wind power, photovoltaics, solar and thermal energy, and grid integration. This knowledge can be an asset for professionals who are called on to evaluate the suitability of various sustainable energy options. Who is this Course for? Professional Childcare and Nannying is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Nannying What is a Nanny? 00:30:00 Time Management for Nannies 00:15:00 A Day in the Life of Martha, the Nanny 00:30:00 Caregiver and Team Player 00:15:00 It Takes a Village to Raise a Child 00:15:00 The Nanny's Job Profile 00:15:00 Meet the Needs of the Child 01:00:00 Childcare Child Care Guidelines 00:30:00 Outdoor Safety 00:15:00 Plants That Poison 00:15:00 Guidelines for Food Preparation and Handling 00:30:00 Changing Diapers 00:30:00 Symptoms of Illness 00:30:00 Taking Care of Babies Baby Products For Bath 00:30:00 Tips To Manage Your Baby Sleeping Schedules 00:30:00 Baby Weaning Difficulties And Tips To Cope With It 00:30:00 Choosing The Right Baby Care 00:30:00 Choosing The Right Baby Formula 00:30:00 Coping With Colic 00:30:00 Diaper Rash Help 00:30:00 Feeding Schedules Tips to Get it Right 00:30:00 How To Get Rid Of A Pacifier 00:30:00 Premature Baby Help 00:30:00 Reading To Baby 00:30:00 Reducing Baby's Risk Of Choking 00:30:00 Safety Measures For Food Borne Illnesses 01:00:00 The Benefits of Breastfeeding 00:30:00 Why Do Babies Cry 00:30:00 Baby Car Seat Buying Tips 00:30:00 When You Spot Something Wrong 00:30:00 Baby Care and Breastfeeding 00:30:00 Baby Care And Television 00:15:00 Baby Hazards: Be Careful Or You May Not Know 00:30:00 Baby Pacifiers: Yes Or No 00:30:00 What's In The Nursery 00:30:00 Baby Bathing Is This Hard To Do 00:30:00 5 Things To Keep In Mind With Baby Care 00:30:00 Babies At Work Good Or Bad 00:15:00 Baby Care Bonding Time With My First Baby 00:30:00 Communicating With My First Baby 00:30:00 Fashion Tips For My First Baby 00:30:00 How To Change My First Baby's Diaper 00:30:00 My First Baby Essentials 00:30:00 My First Baby Feeding Guide 00:30:00 My First Baby Learning The Basics 00:30:00 My First Baby: Understanding The Crying Game 00:30:00 Nutritious Bites For My First Baby 00:30:00 The Joys And Angst Of Holding My First Baby 00:30:00 Recommended Reading Recommended Reading: Professional Childcare and Nannying 00:00:00 Mock Exam Mock Exam- Professional Childcare and Nannying 00:30:00 Final Exam Final Exam- Professional Childcare and Nannying 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Mastering the art of organisation, structure, and communication is the foundation of effective administration. Our Administrative Management Course offers a thoughtful and engaging journey through the essentials of managing office systems, streamlining operations, and supporting leadership with confidence. Whether you're steering a small team or coordinating department-level tasks, this course provides clear, structured insights that help you work smarter—not harder. You'll explore time-tested methods in scheduling, document control, staff coordination, and communication—all vital components that keep an organisation ticking. From understanding modern office technology to improving workflow efficiency, this course speaks the language of those who like things done right. If you're aiming to sharpen your managerial mindset and embrace a career built on clarity and control, you’ve just found the right place to start. Key Benefits Eligibility for a The CPD Certification Service (CPD QS)- certified certificate on successful completion of Administrative Management Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Administrative Management course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Course Curriculum: Introduction to Office Administration Skills of an Effective Administrator Business Etiquette Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Administrative Management training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Administrative Management course, with enrolment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management training.

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you like practical work and enjoy being artistic, this could be a perfect course for you. This practical course will equip you with the specialist techniques in painting and decorating. This introductory course is the first step to a career as a successful painter and decorator. You will learn about paint systems, application techniques, applying foundation and plain papers and decorative finishes. Painting and decorating has fantastic job prospects and could provide you with a career for life. Painters and decorators use a range of coverings to enhance and protect surfaces. These surfaces could include plaster, metal and wood. Painters and decorators work on a variety of jobs which require a different set of skills and techniques. Who is the course for? Artists or painters who want home paintings as a business. People who have an interest in professional painting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Art and Painting is a useful qualification to possess, and would be beneficial for the following careers: Visual Artists Portrait Specialist Sketch Artists Logo Designers Module-1 Painting 101 00:30:00 Understanding Paints 00:30:00 Choosing Your Brushes 00:30:00 Color Your World 00:30:00 Light Sources in Painting 00:30:00 What type of painter are you? 00:30:00 Module-2 Choosing A Subject 01:00:00 Setting Up Your Studio 00:30:00 Art Supply Resources 01:00:00 Clean Up Time 00:30:00 Free Art Lessons 01:00:00 Take Care of Your Creation 00:15:00 Module-3 Pay Attention to Detail 01:00:00 Enjoy Your Subject 01:00:00 Frequently Asked Questions 00:30:00 Art Schools 00:30:00 Museums of Fine Art 00:15:00 One Final Word 01:00:00 Module-4 INTRODUCTION 01:00:00 BRIEF HISTORY OF PENCIL DRAWING 00:15:00 GETTING STARTED 01:00:00 LEARNING THE BASICS OF DRAWING AND SKETCHING 01:00:00 Basic Perspectives on Drawing 01:00:00 Basic Elements of Light, Shadows, and Shading 01:00:00 Different Shading Techniques 00:15:00 How to Add Tones and Values? 00:30:00 FINISHING TOUCHES 00:30:00 MIXED MEDIA APPLICATIONS 01:00:00 Drawing with Pencils in Oil Painting 01:00:00 CONCLUSION 00:15:00 Module-5 Start Your Own Art Business 00:15:00 Steps to Creating a Successful Business from Your Art 01:00:00 How to Write an Artist Business Plan 00:30:00 Module-6 Introduction 00:30:00 Incorporate Your Business 01:00:00 Employing Or Contracting - What Is The Difference? 00:30:00 From Where Can You Hire Workers 01:00:00 Getting Insurance 01:00:00 Getting Ready - Portfolios, Flyers And Cards 00:30:00 What Do You Need For Outdoor Painting 01:00:00 What Do You Need To Know About Indoor Painting 01:00:00 Fancy Indoor Painting Touches - How To Get Them 00:30:00 Paint Primer 101 01:00:00 How To Get Customers 01:00:00 The Non-Paying Customers! 00:30:00 Module-7 Safety Tips for Painting 00:15:00 Interior Painting 00:15:00 Painting your Interiors 00:15:00 Walls and Ceilings 00:15:00 Windows and Doors 00:15:00 Wallpapering 00:15:00 Applying Wallpaper 00:15:00 Exterior Painting 00:15:00 Product Selection 00:15:00 Application Tips & Techniques 00:15:00 Module-8 Priming & Staining 00:30:00 Working over a ground color 00:30:00 Building Up: Oil & Acrylic 00:30:00 Surface Mixing 00:30:00 Corrections 00:30:00 Brushwork 00:30:00 Module-9 HOW TO REARRANGE A ROOM 02:00:00 HOW TO ANALYZE A ROOM AS PROFESSIONALS DO BEFORE YOU 01:00:00 HOW TO CREATE A ROOM 02:00:00 HOW TO DETERMINE CHARACTERS OF HANGINGS AND FURNITURES-COVERING FOR A GIVEN ROOM 01:00:00 CANDLESTICKS, LAMPS, FIXTURES FOR GAS AND ELECTRICITY, AND SHADES 01:00:00 WINDOW SHADES AND AWNINGS 00:30:00 TREATMENT OF PICTURES AND PICTURE FRAMES 01:00:00 TREATMENT OF PIANO CASES 00:15:00 TREATMENT OF DINING-ROOM BUFFETS AND DRESSING-TABLES 00:15:00 TREATMENT OF WORK TABLES, BIRD CAGES, DOG BASKETS AND FISH GLOBES 00:30:00 TREATMENT OF FIREPLACES 00:30:00 TREATMENT OF BATHROOMS 01:00:00 PERIOD ROOMS 01:00:00 PERIODS IN FURNITURE 01:00:00 CONTINUATION OF PERIODS IN FURNITURE 01:00:00 THE GOTHIC PERIOD 00:30:00 THE RENAISSANCE 01:00:00 FRENCH FURNITURE 01:00:00 THE PERIODS OF THE THREE LOUIS 01:00:00 THE MAHOGANY PERIOD 02:00:00 THE COLONIAL PERIOD 00:30:00 THE REVIVAL OF DIRECTOIRE AND EMPIRE FURNITURE 00:30:00 THE VICTORIAN PERIOD 00:30:00 PAINTED FURNITURE 00:30:00 TREATMENT OF AN INEXPENSIVE BEDROOM 01:00:00 TREATMENT OF A GUEST ROOM (Where economy is not an item of importance) 01:00:00 A MODERN HOUSE IN WHICH GENUINE JACOBEAN FURNITURE IS APPROPRIATELY SET 00:30:00 UNCONVENTIONAL BREAKFAST-ROOMS AND SPORTS BALCONIES 01:00:00 SUN-ROOMS 01:00:00 TREATMENT OF A WOMAN'S DRESSING-ROOM 00:30:00 THE TREATMENT OF CLOSETS 00:30:00 TREATMENT OF A NARROW HALL 00:15:00 TREATMENT OF A VERY SHADED LIVING-ROOM 00:15:00 SERVANTS' ROOMS 00:15:00 THE BABY'S ROOMS: THE DAY ROOM, THE NIGHT ROOM 01:00:00 ROOMS FOR THE ELDERLY 01:00:00 A YOUNG GIRL'S ROOM 01:00:00 THE YOUNG BOY'S ROOM 00:30:00 TABLE DECORATION 01:00:00 WHAT TO AVOID IN INTERIOR DECORATION: RULES FOR BEGINNERS 01:00:00 FADS IN COLLECTING 01:00:00 WEDGWOOD POTTERY; OLD AND MODERN 01:00:00 ITALIAN POTTERY 00:15:00 VENETIAN GLASS, OLD AND MODERN 00:30:00 CONCLUSION 00:15:00 Mock Exam Final Exam Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Start learning Post COVID Mental Aid Course that will give you enough knowledge and skills to build your dream career. About this course This Post COVID Mental Aid Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Post COVID Mental Aid Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Post COVID Mental Aid Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Post COVID Mental Aid Course related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of COVID-19 Module 02: COVID-19 Impacts on Mental Health for Children Module 03: COVID-19's Effects on the Mental Health of the Young Generation Module 04: COVID-19's Effects on the Mental Health of the Old Generations Module 05: WHO's Psychological Aid Guidelines for Dealing with Mental Health Issues Caused by the Pandemic Course Content Covid 19: Mental Health Module 01: An Overview of COVID-19 00:19:00 Module 02: COVID-19 Impacts on Mental Health for Children 00:17:00 Module 03: COVID-19's Effects on the Mental Health of the Young Generation 00:07:00 Module 04: COVID-19's Effects on the Mental Health of the Old Generations 00:11:00 Module 05: WHO's Psychological Aid Guidelines for Dealing with Mental Health Issues Caused by the Pandemic 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Initiating with a a comprehensive overview of carpentry, this course will take you to the overview of roof framing and sliding. It also sheds light on the wall framing, exterior framing of doors and windows and more. Take this course to achieve amazing carpentry skills and grow faster. Start learning Carpentry Training: Floor Systems and Roof Framing that will give you enough knowledge and skills to build your dream career. About this course This Carpentry Training: Floor Systems and Roof Framing helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Carpentry Training: Floor Systems and Roof Framing is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Carpentry Training: Floor Systems and Roof Framing is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Carpentry Training: Floor Systems and Roof Framing related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: An Overview of Carpentry Module 2: Introduction to Floor Systems Module 3: An Overview of Wall Framing Module 4: Exterior Doors and Windows Module 5: An Overview of Roof Framing and Siding Course Content Course Name: Carpentry: Floor Systems and Roof Framing Module 1: An Overview of Carpentry 00:09:00 Module 3: An Overview of Wall Framing 00:08:00 Module 4: Exterior Doors and Windows 00:12:00 Module 5: An Overview of Roof Framing and Siding 00:11:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Doing online social work is a new form of contributing to social welfare in the digital age. This Online Social Work Course has been designed to educate you to contribute more dynamically and effectively teaching you essential guidelines and theories. It will teach you the framework of teamwork and casework procedure. Start learning Online Social Work Course that will give you enough knowledge and skills to build your dream career. About this course This Online Social Work Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Online Social Work Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Online Social Work Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Online Social Work Course related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: An Overview of Social Work Basics Module 2: Social Work Dimensions and Intervention Models I Module 3: The Role of a Social Worker and Guidelines for Social Worker Module 4: Social Working and Sociology Theories Module 5: Teamwork and Casework Procedure Course Content Social Work Basics Module 1: An Overview of Social Work Basics 00:14:00 Module 2: Social Work Dimensions and Intervention Models I 00:34:00 Module 3: The Role of a Social Worker and Guidelines for Social Worker 00:15:00 Module 4: Social Working and Sociology Theories 00:24:00 Module 5: Teamwork and Casework Procedure 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The A–Z of Cooking: Cookery Mini Bundle is your backstage pass to the food industry’s most desirable niches. Whether you're eyeing artisan kitchens, boutique bakeries, or international catering gigs, this bundle is tailor-made to fast-track your employability. With in-demand specialisms like Thai Cooking, Kosher Cooking, Confectionary Making, and Chocolate Making 101, plus the essential workplace skill of Stress Management, you’re not just trained—you’re marketable. Jobs in food production and hospitality are ultra-competitive. Those with certifications in Thai Cooking, Kosher Cooking, and Chocolate Making 101 don’t just apply—they stand out. If you’ve ever dreamed of a job that’s both creative and career-secure, this is your opening. Don’t let it melt away—enrol now. Description The culinary industry rewards flair, precision, and versatility—and the A–Z of Cooking: Cookery Mini Bundle delivers all three. From the spice of Thai Cooking to the dietary precision of Kosher Cooking, and the indulgence of Confectionary Making and Chocolate Making 101, you’ll be positioned for roles in restaurants, hotels, events, and high-end dessert production. Stress Management is the unsung hero in fast-paced kitchen settings, helping you thrive in roles others find overwhelming. This isn’t just a bundle—it’s a career starter. Use Thai Cooking, Kosher Cooking, Confectionary Making, Chocolate Making 101, and Stress Management as your employment keywords to boost your CV, optimise your applications, and lock in more interviews. Every day you delay, someone else with Chocolate Making 101 and Kosher Cooking credentials lands your job. Make sure you’re the one getting hired. FAQ Is this bundle job-relevant? Yes—Thai Cooking, Kosher Cooking, and Chocolate Making 101 are highly sought-after specialisations in the food sector. What industries does this apply to? Hospitality, event catering, boutique patisserie, and international cuisine—especially roles involving Confectionary Making and Kosher Cooking. Do I need experience to start? No—this Thai Cooking, Stress Management, and Chocolate Making 101 bundle suits beginners and career changers alike. How does this help with job applications? Keywords like Confectionary Making, Kosher Cooking, and Thai Cooking are often searched by hiring managers. Is this suitable for bakery work? Absolutely. Chocolate Making 101 and Confectionary Making make your CV ideal for dessert-oriented roles. Does it help with business ambitions? Yes—if you're setting up shop, Stress Management and Kosher Cooking give you a head start. Is the bundle flexible? Yes—complete Thai Cooking, Confectionary Making, and more at your own pace. What’s the risk of waiting? High. Employers favour candidates already certified in Kosher Cooking, Chocolate Making 101, and Thai Cooking.