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Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Motivational Interviewing Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Motivational Interviewing Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Motivational Interviewing Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Motivational Interviewing Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Motivational Interviewing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Motivational Interviewing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Motivational Interviewing course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Motivational Interviewing does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Motivational Interviewing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Motivational Interviewing is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Motivational Interviewing Introduction to Motivational Interviewing 00:36:00 Module 02: Principles of Motivational Interviewing Principles of Motivational Interviewing 00:37:00 Module 03: Motivational Interviewing: Skills & Strategies Motivational Interviewing: Skills & Strategies 00:26:00 Module 04: Stages of Change Stages of Change 00:35:00 Module 05: Theories of MI Theories of MI 00:35:00 Module 06: Developing and Maintaining MI Skills Developing and Maintaining MI Skills 00:29:00 Module 07: Motivational Interviewing in Various Health Care Settings Motivational Interviewing in Various Health Settings 00:34:00 Module 08: Perils and Possibilities of Group-Based MI Perils and Possibilities of Group-Based MI 00:34:00 Assignment Assignment - Motivational Interviewing 00:00:00

The objective of the Level 5 Diploma in Logistics and Supply Chain Management (fast track mode) (accredited by OTHM, UK) is intended to develop learners' understanding of policy, management theory and practice in logistics and supply chain management. Complete your Diploma in Logistics and Supply Chain Management in 6 months with Fast Track mode It provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. They will provide knowledge that underpins the ability to work as an effective manager in the sector. They combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting. You will be able to work in a variety of roles within logistics and supply chain management. Level 5 Diploma in Logistics and Supply Chain Management Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification will develop your understanding of policy, management theory and practice in logistics and supply chain management. It will provides you with an opportunity to engage with the challenges facing professionals and policy makers in their own country. It will provide you with the knowledge that underpins the ability to work as an effective manager in the sector. The course combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting. Upon successful completion of the programme, you will also become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme. This qualification also provide you with an opportunity for academic progressions to Level 6 Diploma in Logistics and Supply Chain Management. Mandatory units (Total Credits: 120) The OTHM Level 5 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits Business Communication (20 credits) Purchasing, Supplier Management and Negotiation (20 credits) Supply Chain Management (20 credits) Business Ethics and Corporate Social Responsibility (20 credits) Strategic Management (20 credits) Supply Chain Risk Assessment and Forecasting (20 credits) Who is this course for? Working Professionals, or learners with relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification or for learners who are interested in pursing an Undergraduate Qualification or who are looking for Career Progression and a formal qualification leading to award of degrees in future. Requirements For entry onto the Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification, learners must have relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. You must also be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path University Progression after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track) qualification Become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track mode)

If you’re looking to start a career in HTML & CSS coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically HTML & CSS, and the types of careers available through learning HTML & CSS.

If you’re looking to start a career in Python coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically Python, and the types of careers available through learning Python.

Course Overview The comprehensive Ultimate Effective One-on-One Meetings: Practical Skills has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Ultimate Effective One-on-One Meetings: Practical Skills today, and learn from the very best the industry has to offer! This best selling Ultimate Effective One-on-One Meetings: Practical Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Ultimate Effective One-on-One Meetings: Practical Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Ultimate Effective One-on-One Meetings: Practical Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Ultimate Effective One-on-One Meetings: Practical Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Ultimate Effective One-on-One Meetings: Practical Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Ultimate Effective One-on-One Meetings: Practical Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Ultimate Effective One-on-One Meetings: Practical Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview The comprehensive LEED V4.1 - Building Design and Construction Level 4 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the LEED V4.1 - Building Design and Construction Level 4 today, and learn from the very best the industry has to offer! This best selling LEED V4.1 - Building Design and Construction Level 4 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth LEED V4.1 - Building Design and Construction Level 4 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The LEED V4.1 - Building Design and Construction Level 4 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The LEED V4.1 - Building Design and Construction Level 4 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the LEED V4.1 - Building Design and Construction Level 4, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the LEED V4.1 - Building Design and Construction Level 4 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the LEED V4.1 - Building Design and Construction Level 4 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview The comprehensive Basic Sales Management for Residential Complexes and Units has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Basic Sales Management for Residential Complexes and Units today, and learn from the very best the industry has to offer! This best selling Basic Sales Management for Residential Complexes and Units has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Sales Management for Residential Complexes and Units is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Sales Management for Residential Complexes and Units is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Sales Management for Residential Complexes and Units is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Sales Management for Residential Complexes and Units, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Sales Management for Residential Complexes and Units will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Sales Management for Residential Complexes and Units to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Getting Started The qualification has been intended to provide the foundation in the business management sector. They deliver recognition and professionalism to the management sectors, too. We offer the students the opportunity to learn from these programs that will provide them with relevant skills and qualities. The diploma is credited to Level 5, respectively, with a total credit of 120 points. You are entitled to 240 credits if you have completed the certificate or diploma together. This is comparable to a Foundation degree and allows access to the final year at one of our university partners for a related Honours degree. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. Certificates and diplomas play an outstanding role in the prime development of commerce. The learners have a deep knowledge and understanding of the industry as the modern threats are identified and evaluated. Key Benefits   To understand and apply the principles of leadership in a business environment. Learners will know how to use business management principles within the industry. To explore the relationship between theories and their application. Learners will understand how to develop and launch a new business. Improve employability by exploring the relationship between ideas and their practical application. Analysing the growth of the retail industry. Key Highlights Do you wish to become a successful entrepreneur or plan for business start-ups and gain insight and knowledge about the business world? Then, the Qualifi Level 5 Diploma in Business Enterprise is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 5 Level Diploma in Business Enterprise can open many career pathways including, but not limited to: Entrepreneur with an estimated average salary of £44515 per annum Development manager with an estimated average salary of £50,128 per annum Business analyst with an estimated average salary of £47,302 per annum Marketing manager with an estimated average salary of £45,000 per annum Retail manager with an estimated average salary of £30,987 per annum Public Relation Manager, with an estimated average salary of £42,000 per annum Assistant manager with an estimated average salary of £32,590 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications include real-world examples and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been intended to be open without barriers restricting access and progression. They are eligible for a centre interview, and they are expected to hold the following for the QUALIFI Level 5 Diploma in Business Enterprise: Learners who possess Qualifications at Levels 3 and 4; Learners who have work experience at a managerial level and demonstrate ambition with clear career goals; Learners who possess a first degree in another discipline and want to develop their careers in business.   Progression   Learners completing the QUALIFI Level 5 Diploma in Business Enterprise will allow progress to: The final year of an undergraduate degree or Directly into employment in an associated profession     Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Entrepreneurship, Enterprise and Creativity Reference No : ENT 2.1 Credit : 20 || TQT : 200 The main focus of this unit is to understand the role of enterpreneur in a new organisaation and develop different approaches to grow the organisations. And it also helps to develop the critical thinking of enterpreneurial process and the understanding of growth of a business. UNIT2- Influences on Organisational Growth and Development Reference No : ENT 2.2 Credit : 20 || TQT : 200 This unit aims to the understanding of the 'modern world' and how the individual firm, large or small, can respond positively to a global business environment. It also help to analyse the characteristics which influences the decisions taken. The decisions are verified by the management view UNIT3- Venture Management - Growing a Business Reference No : ENT 2.3 Credit : 20 || TQT : 200 The unit is aimed to understand the factors of a growing business organisation and analyse the different growth models as well.The aim of the unit is to develop an understanding of what can drive a growth UNIT4- Marketing for Growth Organisations Reference No : ENT 2.4 Credit : 20 || TQT : 200 The unit focus to examine the ways in which successful firms become market orientated to include becoming customer centred and creating sustainable competitive advantages. It also help to improve the marketing and marketing skills. The learners will have to create a plan to enter the business to the market. UNIT5- Developing and Launching a New Business Reference No : ENT 2.5 Credit : 20 || TQT : 200 The unit focuses at the manners by which the organisations research plan and a business thought and the beginning phases of setting up a business. The point of the unit is to more readily comprehend what makes a business thought and how this thought can be converted into a viable marketable strategy for another new company. UNIT6- Social Enterprise and Third Sector Organisations Reference No : ENT 2.6 Credit : 20 || TQT : 200 The point of the unit is to more likely comprehend what makes a decent business thought and how this thought can be converted into a strategy for another new company. It offers understanding into the business fire up measure by permitting students to discovering thoughts. The unit requires the Learner to distinguish a business thought however the turn of events stages, demonstrating its reasonability to conveying a strategy. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.