22717 Industry courses delivered On Demand

Are you looking for an online course produced by industry professionals to boost your skills and knowledge in Property Development? Our online courses are the perfect way to gain formal (and additional informal) CPD hours for RICS APC and AssocRICS candidates, as well as qualified surveyors. Our courses are perfect to study over 6-8 weeks, using a variety of learning resources, including videos, quizzes, worked examples and text.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

The objective of Level 6 Diploma in Health and Social Care Management qualification (accredited by Othm) is to equip learners with the underpinning knowledge, understanding and skills required for a career in the health and social care sector at a managerial level. The programme enables learners to demonstrate their skills by producing evidence from their work activities, to meet national occupational standards. Learners will acquire care management skills in the Health and Social Care sector. Program Overview Key Highlights Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, Level 5 / Year 2 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Acupressure Training for Detoxification & Weight Loss Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Acupressure Training for Detoxification & Weight Loss Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Acupressure Training for Detoxification & Weight Loss Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Acupressure Training for Detoxification & Weight Loss Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Acupressure Training for Detoxification & Weight Loss ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Acupressure Training for Detoxification & Weight Loss there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Acupressure Training for Detoxification & Weight Loss course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Acupressure Training for Detoxification & Weight Loss does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Acupressure Training for Detoxification & Weight Loss was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Acupressure Training for Detoxification & Weight Loss is a great way for you to gain multiple skills from the comfort of your home.

In this course, you will explore the core principles of risk and risk management in the context of the financial services sector. This training programme will cover a wide range of topics, from the regulatory environment and risk identification to the three lines of defence model and the impact of risk on the broader business environment. By the end of this course, you’ll be equipped with the knowledge and skills necessary to navigate the complex world of financial risk management. This training programme will guide you through the intricacies of the financial services industry, providing real-world examples and practical insights. The course features a structured approach with end-of-chapter questions to test your understanding, ensuring that you’re well-prepared to tackle risk management challenges. Join us on this educational journey to enhance your understanding of risk management in financial services and to develop the expertise needed to thrive in this dynamic industry! Study method Online, self-paced Course format What's this? Reading material - PDF/e-book, article/plain text Duration 30 hours Access to content 90 days Certification Certificate in Risk Management Certificates Qualification Certificate - Free Description The AGRC Certificate in Risk Management is a comprehensive programme aimed at providing participants with a deep understanding of risk and risk management within the financial services sector. This course covers a wide array of topics, including the regulatory environment, risk identification, and the three lines of defence model. By the end of the program, participants will be equipped with the knowledge and practical skills required to navigate the intricacies of financial risk management. Whether you’re a student, professional, or simply interested in financial risk management, this course offers a solid foundation in this critical field. The expected learning outcomes encompass an array of skills, from understanding risk principles to conducting risk assessments and applying risk management frameworks in practical scenarios. This program is a valuable educational journey for those seeking to excel in the dynamic world of financial services. Some of the topics to be covered by this Certificate include: Principles of Risk and Risk Management The Financial Services Sector Impact of Risk in Financial Services The Regulatory Environment in Financial Services Establishing and Applying a Risk Management Framework Approaches Used to Identify, Assess, and Treat Risks The Three Lines of Defence Model Sources of Risk in Financial Services Risk Assessments in Financial Services Risk Treatment and Incident Response Who is this course for? This course is ideal for anyone wishing to be introduced to risk management in the financial services industry. Professionals carrying out the roles of directors, members of the Board, senior managers, lawyers, company secretaries, compliance and risk officers, and consultants may benefit from this course. It is also suitable to professionals pursuing regulatory CPDs in financial regulation. Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and a sound educational background.

Embark on a transformative journey with our Coaching and Mentoring in Care course, where each module unfolds a tapestry of knowledge and skills, elevating your capacity to make a lasting impact in the realm of care. In Module 01, delve into diverse models of coaching and mentoring, sculpting your understanding of the dynamic strategies that underpin effective guidance. Module 02 unfurls the principles that form the backbone of coaching and mentoring, laying the foundation for your ascent as a mentor or coach in the care domain. As you progress, Module 03 takes you through the art of developing and promoting coaching and mentoring, equipping you to foster growth in others. Module 04 facilitates the implementation of coaching and mentoring, providing you with the tools to turn theory into impactful practice. Dive into Module 05, where ethical considerations and effective communication are explored, ensuring that your coaching and mentoring relationships are built on trust and understanding. Module 06 and Module 07 round out the journey, focusing on honing management, personal, financial, and organizational skills essential for success in the care sector. Learning Outcomes Acquire an in-depth understanding of diverse coaching and mentoring models. Master the foundational principles that underscore effective coaching and mentoring. Develop the skills to promote and implement coaching and mentoring practices. Navigate ethical considerations and enhance communication for impactful mentorship. Hone management, personal, financial, and organizational skills crucial in the care sector. Why choose this Coaching and Mentoring in Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Coaching and Mentoring in Care course for? Aspiring mentors and coaches looking to specialize in the care industry. Care professionals seeking to enhance their leadership and guidance capabilities. Individuals interested in fostering a positive impact on the personal and professional growth of others. Managers and supervisors in care settings aiming to implement effective coaching and mentoring practices. Students pursuing careers in healthcare or social care with a passion for mentorship. Career path Care Mentor: £28,000 - £40,000 Healthcare Coach: £30,000 - £45,000 Personal Development Specialist: £32,000 - £48,000 Care Leadership Consultant: £35,000 - £50,000 Organizational Growth Advisor: £38,000 - £55,000 Senior Care Management Coach: £40,000 - £60,000 Prerequisites This Coaching and Mentoring in Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Coaching and Mentoring in Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Models of Coaching and Mentoring Models of Coaching and Mentoring 00:15:00 Module 02: Coaching and Mentoring Principles Coaching and Mentoring Principles 00:15:00 Module 03: Develop & Promote Coaching & Mentoring Develop & Promote Coaching & Mentoring 00:14:00 Module 04: Implementation of Coaching & Mentoring Implementation of Coaching & Mentoring 00:16:00 Module 05: Ethical Aspects & Communication Ethical Aspects & Communication 00:16:00 Module 06: Management & Personal Skills Management & Personal Skills 00:17:00 Module 07: Finance and Oraganisational Skills Finance and Oraganisational Skills 00:18:00

The objective of the fast track Level 3 Foundation Diploma for Higher Education Studies is to provide learners with a foundation to provide an entry route to UK and international university courses. It is designed to ensure that each learner is equipped with knowledge of study skills, mathematics, computing, society and culture, business and accounting, providing the knowledge and skills to adapt rapidly to change and progress with their learning. Successful completion of the fast track Level 3 Foundation Diploma for Higher Education Studies provides learners with the opportunity to progress to further study or employment. Key Highlights of Foundation Diploma for Higher Education Studies - Level 3 (Fast track mode) Program Duration: 6 Months (Regular duration of 9 months also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Open Entry. No formal qualification is required Career path After completion of this course qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. University of Sunderland, UK Progress to all Undergraduate courses within the Faculty of Business, Law and Tourism Certificates Certificate of Achievement Digital certificate - Included Othm courses: Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

Highlights of the Course Course Type: Online Learning Duration: 1 hours 28 minute Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin ADHD Coaching and Management Strategies Master the skills you need to propel your career forward in ADHD. This course will equip you with the essential knowledge and skillset that will make you a confident counsellor or therapist and take your career to the next level. This comprehensive ADHD coaching and management course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this ADHD coaching and management course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective ADHD practice and equip you with the essential skills, confidence and competence to assist you in the ADHD industry. You'll gain a solid understanding of the core competencies required to drive a successful career in ADHD. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for counsellor or therapist or for people who are aspiring to specialize in ADHD. Enroll in this ADHD coaching and management course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive ADHD coaching and management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this ADHD can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This ADHD coaching and management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This ADHD coaching and management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This ADHD coaching and management course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Fully Accredited Certification in ADHD Management 00:00:00 Fundamentals of ADHD Programme Overview 00:02:00 Introduction to ADHD 00:07:00 Diagnosis of ADHD 00:05:00 Screening and Diagnostic Scales for ADHD 00:02:00 ADHD Management Strategies The Multidisciplinary Approach for ADHD 00:07:00 Collaborative Models in ADHD Management 00:04:00 Medical Interventions in ADHD 00:04:00 Behavioral Interventions in ADHD 00:06:00 School and Classroom Strategies for Individuals with ADHD 00:03:00 Academic Strategies and Study Skills for Individuals with ADHD 00:06:00 Management Strategies for Emotional and Social Issues in ADHD 00:05:00 Management of Children vs. Adolescents vs. Adults with ADHD 00:04:00 Tips for Parents of an ADHD Child 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Getting Started The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who are interested in acquiring comprehensive knowledge, developing a wide range of skills, and building confidence in order to effectively coach or mentor people in various professional and personal contexts. It is especially suitable for those who are looking to embark on a rewarding career in coaching or mentoring and wish to gain a strong foundation in this field. Key Benefits For Learners Know how to become an effective coach and mentor Be able to understand the role and responsibilities of effective coaches and mentors Learn how to manage coaching and mentoring processes using recognised models Put your new skills into practice by carrying out supervised coaching or mentoring sessions Analyse your coaching or mentoring performance in order to improve own ability For Organisations Implement effective coaching and mentoring to improve organisational performance Ensure the individuals developed as coaches and mentors are equipped with the skills, knowledge and understanding they require Enhancing the coaching and mentoring culture in your organisation by developing highly effective coaches or mentors Key Highlights This qualification is intended for learners who wish to start a career in coaching or mentoring in an organisational context. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.     Career Pathways The ILM Level 3 Certificate in Effective Coaching and Mentoring course can open many career pathways including, but not limited to: Training and Development Manager, with an estimated average salary of £31,163 per annum Academic Coach or Mentor, with an estimated average salary of £34,156 per annum Business Coach or Mentor, with an estimated average salary of £38,216 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials 25% off membership with EMCC UK for all ILM learners studying for a coaching and mentoring qualification. Assessment For each module you study, you will complete a written assignment of 2000-2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who wish to commence a career in coaching or mentoring. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a coach, mentor or related role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a ILM Qualification? The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who wish to commence a career in coaching or mentoring. The course is designed to provide in-depth knowledge and practical skills in the field of coaching and mentoring. The modules cover a wide range of topics including the good practice in coaching and mentoring, coaching skills and mentoring skills within the organisation, etc. By completing the course, you will gain a thorough understanding of coaching and mentoring and develop the necessary skills to become successful coaches and mentors. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Certificate or Diploma in Leadership and Management ILM Level 5 Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. Through the collaboration with European Mentoring and Coaching Council UK (EMCC UK), both existing ILM coaching and mentoring learners and those newly qualified coaches/mentors will have access to the membership of the Council at a discounted price (25% off EMCC UK annual membership fee), plus up-to-date guidance, thought leading support via joint webinars and CPD events. An ILM level 3 learners would be an affiliate EMCC UK member. Whilst an ILM level 5 leaners would fall into the associate membership and ILM level 7 learners would either qualify for the associate or professional membership. ILM learners who successfully become an EMCC UK member will have access to their resources. ILM learners will also receive documents including competency frameworks as well as a range of free resources including access to the International Journal, free e-books, discounted publications and research papers. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Reflecting on Mentoring Skills within an Organisational Context Reference No : 8587-305 Credit : 3 || TQT : 30 UNIT2- Understanding Good Practice in Coaching within an Organisational Context Reference No : 8587-300 Credit : 3 || TQT : 30 UNIT3- Understanding Good Practice in Mentoring within an Organisational Context Reference No : 8587-301 Credit : 3 || TQT : 30 UNIT4- Undertaking an Extended Period of Coaching within an Organisational Context Reference No : 8587-302 Credit : 7 || TQT : 70 UNIT5- Reflecting on Coaching Skills within an Organisational Context Reference No : 8587-303 Credit : 3 || TQT : 30 UNIT6- Undertaking an Extended Period of Mentoring within an Organisational Context Reference No : 8587-304 Credit : 7 || TQT : 70 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.