2461 Courses in Westergate

A workshop for 19-29 years olds living in West Sussex who do not have their level 4 or higher maths GCSE (or equivalent). Learn how to plan a budget for your weekly or monthly income.

A workshop for 19-29 years olds living in West Sussex who do not have their level 4 or higher maths GCSE (or equivalent). Learn how to maximise your heard earned money with money saving tips.

Use this link to book a session for us to either come to you for the cost of our expenses or book an appointment at our base in Gatwick

12 Month complete preparatory programme for the US College experience; includes an Academic, Athletic, and Footballing syllabus.

This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.

The shortage of electricians has lead to an increased demand nationwide and in turn a sharp rise in salary. Our training solutions can help you gain nationally recognised qualifications such as City & Guilds and NVQ. Not only you will train in state-of-the-art training centres, but you can also have the opportunity to attain the Work Based Performance Units and complete a portfolio of diverse evidence of onsite work.

Give staff the basic skills to understand how and what to train, and to use learner-centred techniques to boost the effectiveness and impact of their training courses.

Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong