Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.
Level 4 NVQ Diploma in Controlling Lifting Operations - Supervising Lifts
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Introducing the Art Therapy and Expressive Therapies Package: Unleash Your Creativity, Heal, and Flourish Are you seeking a unique and powerful way to express your emotions, process experiences, and find healing? Miss Date Doctor’s Art Therapy and Expressive Therapies Package offers you a creative and transformative journey to explore your inner world, tap into your creativity, and promote emotional well-being. Art therapy and expressive therapies provide a non-verbal and imaginative outlet for processing emotions and experiences. Through various creative mediums, you’ll discover new insights, release emotional tension, and cultivate a deeper connection with yourself. Here’s how the Art Therapy and Expressive Therapies Package can benefit you: Creative Expression: Engage in various expressive art forms, such as drawing, painting, sculpting, and collage-making. These creative expressions allow you to communicate thoughts and feelings that might be challenging to put into words. Emotional Release: Through art, you can release emotions that may have been suppressed or difficult to express verbally. The creative process can be cathartic, enabling you to process complex feelings and experiences. Self-Exploration: Art therapy encourages self-reflection and introspection. As you create art, you’ll gain insights into your thoughts, emotions, and subconscious mind, fostering greater self-awareness. Empowerment and Agency: Art therapy emphasizes the process rather than the end result, empowering you to embrace imperfection and experiment without judgment. This approach can extend to other aspects of life, promoting a sense of agency and resilience. Stress Reduction: Engaging in creative activities can reduce stress and promote relaxation. The meditative aspects of art therapy can provide a welcome escape from daily pressures and anxieties. Healing Trauma: For individuals who have experienced trauma, art therapy can be a gentle and effective way to explore and heal from emotional wounds. The creative process can foster a sense of safety and control in processing traumatic memories. Enhancing Communication: For those who find it challenging to express themselves verbally, art therapy offers an alternative means of communication. It can improve verbal expression and interpersonal skills. Building Confidence: Creating art allows you to tap into your inherent creativity, fostering a sense of accomplishment and boosting self-confidence. As you witness the fruits of your artistic expression, you’ll gain greater confidence in your abilities. Participating in art therapy and expressive therapies at Miss Date Doctor is a journey of self-discovery and growth. Our skilled therapists will guide you in exploring various artistic mediums and techniques, tailoring the experience to suit your unique needs and preferences. Experience the transformative power of creativity, heal from emotional wounds, and flourish in the Art Therapy and Expressive Therapies Package. Embrace art as a powerful tool for self-expression and personal growth. Unleash your creativity and find healing in the beautiful world of art therapy. 3 X 1 hour sessions https://relationshipsmdd.com/product/art-therapy-and-expressive-therapies-package/
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Introducing Crisis Life Coach Package: Navigating Challenges and Rediscovering Your Strength Are you currently facing a crisis or challenging situation that is causing distress and uncertainty in your life? Miss Date Doctor’s Crisis Life Coach Package offers you targeted support and guidance from a trained life coach to help you navigate through crises, regain stability, and transform challenges into opportunities for growth. Life can present unexpected hurdles that leave us feeling overwhelmed and lost. Our experienced crisis life coaches are dedicated to helping you harness your inner resilience, develop coping strategies, and create a path forward amidst difficult circumstances. Here’s how the Crisis Life Coach Package can support you: Personalized Assessment: Our crisis life coach will conduct an initial assessment to understand your situation, concerns, and immediate needs. Stabilization Strategies: We’ll work on strategies to help you manage immediate crisis-related stress and anxiety. Crisis Transformation: Our life coach will guide you in reframing challenges as opportunities for personal growth and positive change. Coping Techniques: We’ll equip you with practical coping techniques to manage emotions and navigate stressors. Goal Setting: Together with your life coach, you’ll set realistic short-term and long-term goals to work towards during and after the crisis. Resilience Building: Crisis life coaching focuses on building emotional and mental resilience to handle adversity with strength. Actionable Steps: Our coach will provide you with actionable steps and strategies to implement in your daily life. Supportive Partnership: The Crisis Life Coach Package offers you a supportive partnership to guide you through challenging times. The Crisis Life Coach Package at Miss Date Doctor is designed to provide you with targeted support during moments of crisis. Our experienced life coaches are committed to helping you find clarity, develop coping skills, and navigate the path towards renewal and transformation. Invest in your well-being and take the first step towards resilience with the Crisis Life Coach Package. Embrace the opportunity to transform challenges into opportunities for growth, navigate through crises, and emerge from them stronger than before. Let our skilled life coach guide you towards a brighter and more empowered future. 3 X 1 HOUR and daily calls https://relationshipsmdd.com/product/crisis-life-coach-package/