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3482 Courses in Swanley

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

citizenAID

By Immerse Medical

When there is a shooting, stabbing or bomb explosion the initial priority will be public safety. This can delay the time before the emergency services are able to reach the injured. Our 3 hour citizenAID course enables the general public to be effective in these situations before the emergency services are available to provide professional medical support. This course can be delivered on-site or at our training centre in Poole, Dorset. Qualification Information This qualification and learning outcomes are based on the blended recommendations of: European Resuscitation Council, Section 9. First Aid British Army, Battlefield Casualty Drills Course Content Following this course students will: Be able to use the citizenAID app/pocket guide in an emergency situation. Be able to provide immediate first aid to an unresponsive casualty who is breathing. Be able to provide first aid to a casualty with severe external bleeding. Who should attend? This qualification is for all members of the public who wish to learn lifesaving skills and techniques in the event of a deliberate multiple casualty incident. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and will take place through knowledge and skills observations. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Course fees include a copy of the citizenAID pocket guide. What makes us different? Fun & Engaging – Gone are the days of boring first aid training. Although professional, our trainers teach in an informal way that encourages student interaction and retention of knowledge. Technology Enhanced Learning – We utilise a range of technologies to make our courses memorable fun and effective. Bespoke Courses – Our on-site courses are designed with the specific risks of your business in mind. Training by doctors, nurses and paramedics – We have years of experience working on the front line of emergency medicine; giving us real world knowledge and skills in managing injured or unwell people.

citizenAID
Delivered In-Person in Poole or UK WideFlexible Dates
£399

Basic Life Support and Safe Use on AEDs

By Immerse Medical

This 4 hour course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. Our course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will: Be able to manage an unresponsive casualty who is breathing normally. Be able to manage an unresponsive casualty who is not breathing normally. Know how to safely use an automated external defibrillator. Be able to safely use an automated external defibrillator. Who should attend? This qualification is for people who have a specific interest or responsibility at work, or in voluntary and community activities, in being able to provide BLS when dealing with an emergency situation which may involve using an AED. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment for this course is continuous. Successful students will receive an Immerse Training Certificate, which is valid for one year. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator includes 1 credit at Level 2 of the Qualification Credit Framework (QCF). The Level 2 Award in Basic Life Support and Safe Use of an automated External Defibrillator is also recommended as an annual refresher for student who have successfully completed the QA Level 3 Award in First Aid at Work (QCF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

Basic Life Support and Safe Use on AEDs
Delivered In-Person in Poole or UK WideFlexible Dates
£399

Individual Classic Eyelash Extensions Training Course

By Cosmetic College

Eyelash extensions are one of the most popular treatments that the beauty industry offers. This treatment is highly profitable and easy to add to an existing salon treatment menu whilst also perfect for beginners to the industry and mobile therapists. Course Prerequisites Students must have good written and spoken English Course Structure This course includes 4 hours of theory study via our online portal and 5 practical hours. All courses are kept intimate with a maximum of 4 learners to a class. Course Agenda: First Aid Health, Safety and Hygiene Anatomy and Physiology What are Individual Eyelash Extension? Individual Eyelash Extension Products Trolley Set Up Consultation Patch Testing Adhesive Individual Eyelash Extension Step by Step Procedure Individual Eyelash Demonstration Eyelash Removal Step by Step Eyelash Removal Aftercare Upgrade and include a professional starter kit using exclusive discount for Cosmetic College students

Individual Classic Eyelash Extensions Training Course
Delivered In-PersonFlexible Dates
£275

In Person Chemical Peel Course

By KBH Training Academy

Chemical Peel Course What are chemical peels? A chemical peel is a procedure in which a chemical solution is applied to the skin to remove the top layers. The skin that grows back is smoother. With a light or medium peel, you may need to undergo the procedure more than once to get the desired results. Course content * Health and safety * Code of practice for hygiene in beauty salons * Sterilisation and disinfection * Appearance of the therapist * Ergonomics * Handwashing * What are chemical peels * Skin ageing * Free radicals * Fitzpatrick skin types * Glycolic Acid * Lactic Acid * Tartaric Peel * Malic Acid * Phytic Peel * Mandelic Peel * Enzyme Peels * Salicylic Peel * PHA Peel * Alan Peel * TCA Peels * Jessner Peel * Contra-actions * Contra-indications * Treatment protocols Kbh Training kit * Seanergy peel 1x * Aftercare cream 2x How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. Will I require a model? Yes, usually 1 model is required Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our Terms and Conditions

In Person Chemical Peel Course
Delivered In-Person in LondonFlexible Dates
£335

Emergency First Aid at Work 6 hours (VTQ) Level 3 - EFAW - Group booking up to 6 participants

5.0(27)

By PETM

Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

Emergency First Aid at Work 6 hours (VTQ) Level 3 - EFAW - Group booking up to 6 participants
Delivered In-Person in ELY + 1 more or UK WideFlexible Dates
£360

In Person Hyaluron pen

By KBH Training Academy

Hyaluron pen course in person Course structure: The course consists of tthe heoretical part which you study before you come onto your course. We will only do the practical side of the course in the venue. What Is Hyaluron pen? Hyaluron Pen is based on German technology and is suitable to achieve instant results Hyaluron Pen stands for Hyaluronic acid, which is a natural substance and major component of skin, and it is involved in tissue repair. Hyaluronic acid can bind to and retain water molecules, that keeps the skin hydrated. Also, it is used for dermal filling, and lip tissue augmentation. The secret of the Hyaluron Pen is its simplicity of performing; in this case, anyone will be able to deliver the treatment after the training course. Course content: HyaluronPen overview * Products * Face & Skin anatomy * Client consultation * Health and safety * Crosslinking * Application techniques * Contraindications * Aftercare *Anaphylaxis What does the course cover? Lips What Does The Hyaluron Pen Course Kit Include? - 1 x Hyaluron Pen - 5x ampules - 1ml Hyaluronic acid - 5x alcohol wipes - 1 x pencil - Practice skin How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. We will call you to arrange date once you sign up for the course. Will I require a model? Yes, usually 1 model is required Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our Terms and Conditions

In Person Hyaluron pen
Delivered In-Person in LondonFlexible Dates
£329

Automatic Driving Lessons London

4.0(1)

By Drive2Pass School Of Motoring - Barnet

Automatic driving lessons with friendly, patient, experienced and fully qualified male and female driving instructors. Our current Automatic teaching vehicle is a Nissan Micra, which our students have again found has a simple logical layout and is easy to control with good all round visibility when driving, that is why we feel it is ideal as a learning car.

Automatic Driving Lessons London
Delivered In-Person in London + 1 more or UK WideFlexible Dates
£40 to £385

NPORS Slinger / Signaller (N402)

By Dynamic Training and Assessments Ltd

NPORS Slinger / Signaller (N402)

NPORS Slinger / Signaller (N402)
Delivered In-Person in Nottinghamshire or UK WideFlexible Dates
Price on Enquiry