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4 Educators providing Courses in Sheffield

Little Fishes

little fishes

5.0(22)

Sheffield

Avoid the resource drain and inefficiencies of supplier sprawl through a single supplier that gives you optimised service integration and management. The Littlefish team is ready and waiting to understand the challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Providing managed IT and cyber security services that are tailored to your precise organisational requirements is at the heart of everything we do. Our people-first approach ensures a world-class customer experience and delivers where other IT outsourcing providers often fail to perform. Your business growth is our mission and improving your business performance through world-class IT support is at the heart of everything we do. We tailor IT strategy to fit the level of IT experience the users across your organisation have. This ensures an optimal end user experience, leading to higher service uptake and overall better performance. With our UK based managed IT services specialists on-hand 24/7, we also strip the stress away from your employees, allowing them to focus on what they excel at. Managed IT solutions should be the means to an end that enables your business to operate efficiently and successfully. At Littlefish, we’re always conscious of this, and encourage our people to think and act as though they are walking in the customer’s shoes. Still, don’t take our word for it; here’s what our customers have to say about the genuine business value they’ve realised from partnering with Littlefish.

Courses matching " IT support"

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ITIL 4 Specialist: Create, Deliver and Support: In-House Training

By IIL Europe Ltd

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL 4 Specialist: Create, Deliver and Support: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£2,295