In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Unlock a Rewarding Path as a Dementia Advocate Are you ready to make a difference by understanding and supporting individuals with Dementia? Embark on a fulfilling journey of advocacy through our comprehensive Dementia training courses – Dementia Champion and Dementia Interpreters. This course is an advanced level of training with innovative practical elements and teachings from experts which will change your approach and better your service. You will also be able to display your team’s achievements with pins and certificates that will differentiate you from other services. So often we have training that takes care of the physical elements of our service users but this truly explores how to take care of emotional and cognitive health, ensuring that you are catering to your service users at all levels. Dementia Champion Course £1000 + VAT Modules: What Dementia is and what it isn’t Living with Dementia What causes Dementia? Diagnosis and who can help Common difficulties and how to help The emotional impact of Dementia Positive communication Duration 3 Full Days Maximum Delegates 12 for face-to-face or unlimited for virtual Location Location: We can travel to any UK location for your convenience. *Note: Price may vary based on travel distance. Full Day - Dementia Interpreters Course £800 + VAT Duration 2 x 3-hour sessions Maximum Delegates 16 Location Location: We can travel to any UK location for your convenience. *Note: Price may vary based on travel distance. Half Day - Dementia Interpreters Course £495 + VAT Duration 1 x 3-hour session Maximum Delegates 8 Location Location: We can travel to any UK location for your convenience. *Note: Price may vary based on travel distance.
QA Level 2 Award In Basic Life Support And Management Of Anaphylaxis (RQF) Half day course Gives learners the knowledge and skills to save someone who is in anaphylactic shock Also covers how to prevent this happening in the first place Also available as a bolt-on to certain other courses Course Contents: Incident and Casualty Management Managing an Unresponsive Casualty Recovery Position The Chain of Survival CPR Signs and Symptoms of Anaphylaxis Treatment of Anaphylaxis Medication Use of Adrenaline Auto-Injectors Benefits of this course: Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention Did you know that in 2014 there were over 4,000 hospital admissions for anaphylactic shock in England? Every year, the number of those suffering from anaphylaxis is increasing. This makes it very important for people to know what to do when encountering someone who is having an anaphylactic shock This QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) course has been designed for those who have a specific responsibility at work, at home or as a volunteer, to provide basic life support and manage anaphylaxis when dealing with an emergency Successful applicants will be able to recognise the signs and symptoms of anaphylaxis and will be equipped with the vital skills needed to administer safe, prompt and effective treatment. This includes practising with adrenaline auto-injectors. Accredited, Ofqual regulated qualification: Our Basic Life Support and Management of Anaphylaxis training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Basic Life Support and Management of Anaphylaxis Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in Management of Anaphylaxis..The Ofqual Register number for this course is 603/2548/3
We will come to you, your school or learning institute to help you achieve 32 UCAS Points in less than a week! You will learn first aid, mental health first aid, paediatric first aid and risk assessing qualifications all in one week from our expert instructors and include virtual reality elements
QA Level 2 Award In Working At Height (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration Raises awareness of safety considerations whilst working at height Teaches how to ensure a safe working environment Course Contents: Legislation, regulations, roles and responsibilities when working at height The consequences of non-compliance Safe working practices when working at height How to reduce the risks from:Weather conditionsWorking environmentsOthers working at heightFalling objectsFragile surfaces Importance of risk assessments Rescue plan requirements Selecting appropriate equipment Identifying safety precautions when using equipment Importance of Personal hygiene Reporting procedures when equipment is faulty Benefits of this course: 35 People died in 2017/18 due to falls from height There were also 43,000 non-fatal accidents due to falls from height These resulted in 80 major injuries And 230 over-3-day absences, costing employees and employers money Even just a height of less than 2 meters can result in serious, or even fatal, injuries The Work at Height Regulations 2005 require employers, and those in charge of any type of work at height activity to ensure that the work is properly planned, well supervised and carried out by competent people Employees who do this course will learn to have a greater awareness of the risks involved in working at height, and on how to best manage those risks, ensuring the safety of all concerned Accredited, Ofqual regulated qualification: This Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is an excellent way to make sure you and your employees are trained in Health and Safety.The Ofqual Register number for this course is 603/2687/6
We are offering an Annual Child Protection Awareness Course at your organisation for up to 50 people for a low cost of £800+vat. It’s essential that anyone who works or volunteers with children or young people has the knowledge and skills needed to help keep children safe. But what does that mean in practice? Statutory guidance sets out the child protection requirements for people working or volunteering with children in the UK.
Teaching you how to treat your child should the worst occur Children can be present, though parents will remain responsible for them throughout 2.5 - 3 hr sessions Course Contents: What to do if your child goes unconscious How to check if they are breathing normally or not If they are, how to put them in the recovery position If they are not, how to start CPR and use an AED (defibrillator) What to do if your child were to choke What to do if they were to get burnt How to treat minor injuries (dependent on available time) Past Sessions: Sessions in the past have been paid for by a local charity, enabling parents to access the training for free We're happy to put on sessions for your group, playgroup, charity, or simply for you and your children We're always happy to have little ones come along They can either play around, or join us - they usually prefer to join us and play with the manikins, even trying out CPR! You will, of course, remain fully responsible for them while they are there Accreditation: These sessions are tailored to the needs of parents and are therefore not accredited. We can, however, give a CPD Certificate if that is helpful to you. If you'd like an Ofqual regulated course, why not do our Basic Life Support for Adults and Children course, Emergency Paediatric First Aid or Paediatric First Aid?
Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce.
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans