The three-day FAW course is our most thorough First Aid course. It is designed for you if you are a nominated First Aider in a hazardous environment, such as a factory or a construction site, as well as providing you with complete training for any other work situation.
First Aid for Mental Health 1-day course stands at the forefront of addressing the crucial aspect of mental well-being. Designed to equip individuals with essential skills and knowledge, this course offers a comprehensive exploration of mental health first aid.
Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!
This course is designed to give the learner the knowledge and skills needed to effectively support a person with down syndrome. It provides information regarding causes of the condition genetics & screening, behaviours, practical support and how to promote effective communication.
First Aid Sessions For Children And Young People Children are quite capable of applying First Aid to help others As a matter of fact, children as young as 3 have saved their parents' lives by staying calm and calling an ambulance These short sessions will cover a variety of subjects, depending on their age These sessions can be held as Mini Medics or as other sessions Session Contents: For younger primary school children, we tend to cover:Calling for HelpRecovery PositionChokingMinor Injuries For older primary school children, we tend to cover:Calling for HelpRecovery PositionCPR and Use of an AEDChokingMinor Injuries For secondary school pupils, we tend to coverCalling for HelpRecovery PositionCPR and Use of an AEDChokingMinor InjuriesBleeding Injuries Benefits of this course: In order to take part in our Qualsafe Awards Accredited training courses, one has to be 14 or 16 years old Younger children are quite capable of applying First Aid to help others As a matter of fact, children as young as 3 have saved their parents' lives by staying calm and calling an ambulance According to the Resuscitation Council UK, and the European Resuscitation Council, all school children should be taught how to perform CPR Therefore, we are teaching Children and Young People the basics of First Aid in small groups This QA Level 3 Award in Emergency Paediatric First Aid (RQF) qualification is ideal for:Parents/carers or family members who want to learn key paediatric first aid skillsThose who work with children and are not required to comply with Ofsted’s Childcare Register or Early Years Foundation Stage (EYFS) 2014 requirements We now also have the option of running these sessions as Mini Medics sessions Just ask! Accreditation These sessions will not be accredited. We are happy to create in-house certificates for the youngsters. We can also give the children a Mini Medics book and certificate if you like or prefer - this will incur an additional charge per child.
Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks online. There's only so much time they're willing to spend carrying on clicking. This mentality isn't just restricted to the world of B2C. In our increasingly hectic world, where information is expected to be available instantly, it applies just as much to B2B. In this workshop, we look at how putting yourself in the shoes of your customer and mapping their decision-making and buying journey is critical to ensuring that you provide what they perceive as fast solutions and added value. You will learn all about the three pillars for creating competitive brand experiences: Customer engagement planning puts you firmly in the shoes of your customer, helping you to build meaningful marketing communications delivered through the right resources at the right time to inspire your customers to engage with you. This programme will help participants to: Understand the evolution of the customer buying journey Map a customer buying journey for your brand or solutions Understand the customer micro-moments and signals indicating interest and buying intent, both online and offline Apply the psychology of branding to build marketing communications with impact Develop sales and marketing content that differentiates your brand(s) from the competition by demonstrating unique value and how you can meet your customer's needs 1 The evolution of the customer journey Understand how the use of mobile has had an impact on the customer buying journey where today's customers can research and compare products and solutions whenever and wherever they like, making the purchase journey even less linear Explore how marketers are adapting to this new customer behaviour and drawing upon various strategies to win the hearts and minds of their audiences 2 The See-Think-Do-Care framework Explore the many different frameworks used to track the customer journey Understand and apply the modern marketing model, where the internet has enabled the customer to hop between multiple touchpoints before making a purchase decision 3 Customer micro-moments and signals in their buying journey Understand the online and offline moments when customers seek information to research and make buying decisions Apply this understanding to build a marketing communication plan to reach customers at all stages of their buying journey 4 The role of branding in the customer journey Explore the psychology of branding Learn how to ensure your branding is relevant to your target customer needs Bring together your brand value and story to achieve brand loyalty 5 The Why-How-What framework Apply a systematic approach to build a successful and compelling brand Understand how starting with 'why' will help build your brand purpose Apply the content marketing matrix to communicate your brand's value Apply the hero-help-hub model to build engaging content marketing Actionable outcomes We will use your brand examples to provide opportunities for practice: You will learn and reflect on best practice examples of customer engagement You will discover your brand value, purpose and the 'sweet spot' to drive engagement with your customers You will create a customer engagement plan that can be implemented immediately within your business You will receive immediate feedback on your customer engagement plan You will have the opportunity to share common issues and solutions with your colleagues in the group
A defibrillator (AED) plays an essential part when attempting to save the life of someone who is in cardiac arrest. This training aims to provide the learner with the knowledge, confidence and skills to effectively use the this equipment in a safe and competent manner.