Name: Suicide First Aid
Price: 2495 GBP
Availability: InStock

Loughborough

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			<p>A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues. </p>
			<div><i></i> 4 Hours</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4>Benefits</h4>
<div>
<ul>
<li>Accelerate learning and retention for all learners</li>
<li>Ensure equality in development opportunities</li>
<li>Comply with employer responsibilities (Equalities Act 2010)</li>
</ul>
<h4>Learning</h4>
<div>
<ul>
<li>Considering cognitive differences and sensory sensitivities in learning design</li>
<li>Venue and delivery impact on attention and knowledge retention</li>
<li>Social learning that's more inclusive</li>
<li>Many employed autistics have above-average IQ, expect high quality questions</li>
</ul>
<h4>Development</h4>
<div>
<ul>
<li>Assumed competence goes a long way</li>
<li>Coaching and mentoring 'chemistry fit'</li>
<li>Spikey cognitive profiles</li>
<li>Strengths-based approach</li>
</ul>
<h4><span>Succession</span></h4>
<p><span>Ensuring equality of opportunity for all </span>and options for specialist or generalist career progression.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
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		<h3>Target Student</h3>
		<p></p><p>Leaders and Managers</p>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p>You must have completed the Awareness Workshop</p>
<p></p>

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues. 
4 Hours £445.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Benefits
Accelerate learning and retention for all learners
Ensure equality in development opportunities
Comply with employer responsibilities (Equalities Act 2010)
Learning
Considering cognitive differences and sensory sensitivities in learning design
Venue and delivery impact on attention and knowledge retention
Social learning that's more inclusive
Many employed autistics have above-average IQ, expect high quality questions
Development
Assumed competence goes a long way
Coaching and mentoring 'chemistry fit'
Spikey cognitive profiles
Strengths-based approach
Succession
Ensuring equality of opportunity for all and options for specialist or generalist career progression.
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT

Target Student

Leaders and Managers

Prerequisites

You must have completed the Awareness Workshop


Mpi Learning - Professional Learning And Development Provider

Learning & Development

Neurodiversity

Autism Spectrum Counselling & Training (ASPECT)

Trainers Course

Dementia Training

Diversity & Inclusion

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.

Neurodiversity Workshop Developing: Learning, Development, Succession

General Admission

Birmingham

Telford

The word retreat means two things:
'The act of withdrawing from something difficult and dangerous'
'To move away from danger.'
During this retreat, we are, in some ways, asking your people to do both. 
We need you to retreat from the workplace where the stress is and where you are easily contacted to make decisions and solve problems. We do this so that you can enter an environment where we can gain your complete attention, where you feel 'off duty', and where you can relax surrounded by colleagues who want to make the most out of the time they have together. 
The moving away from danger is facilitated by you all proving that the environment is confirmed as psychologically safe so anyone can say anything or challenge anyone, (politely, professionally and respectfully). 
This event focuses on what requires developing, discusses it in a psychologically safe environment, and develops ideas to take back and experiment with. 
This retreat is not a one-size-fits-all event. It is specifically designed to address your organisation's unique needs, requirements, and desired outcomes. By tailoring the retreat to your specific context, we believe we can maximise its impact and ensure that it aligns with your strategic goals, values, and organisational culture.
It can be for:
Top executives.
A combination of your top executives and senior leadership.
A mix of your organisation's top decision-makers, HR, directors, managers, team leaders and colleagues.
Or any other mix that you prefer.
Numbers can range from about nine individuals to around 30 people. The venue for the event, along with transport, accommodation, and meals, are booked by the organisation taking part. We will guide you through the requirements for the location.
The retreat weekend can be Friday and Saturday, Saturday and Sunday or Sunday and Monday. Alternatively, this can be held during the working week. 
It follows various formats depending on the discussions leading up to the event. Below is an example of a past event (2023).
Request a discussion to help identify the key objectives and ingredients of your Corporate Retreat.

Example event:
Day One:
Event briefing
Share our organisational and personal objectives. (Gathered before the event).
The jigsaw activity (a short, fun activity to get your creative minds in gear).
The basics of Emotional Intelligence and why it is critical to organisational communication.
Psychological Safety, our Moccasin Approach® and our ARCHWAY Approach® (our ground rules for success).
Organisational self-assessment and analysis. (Identifying unseen barriers/blockers).
How to become more self-aware by working with colleagues.
Break out group work and wash up, ready for the morning.
Evening to relax.
Day Two:
A challenging group activity to get those brains going.
Aligning organisational values with present experienced culture.
Create a template for Personal Profiles (possibly).
Break out group work to establish ideas and possible solutions to yesterday's barriers/blockers.
The start of our Organisational Culture Engagement Team (OCET).
A stage one plan for the future.
Next steps and committing to our future plans. (Accountability and Responsibility).
Wash up and depart the venue.
Retreat delivery and venue
We do not offer this as an online experience. We recommend that you select a venue of your choice, but we can also book a venue for you. We'd need to discuss various aspects, such as accessibility requirements and the distance to travel, etc.
LENGTH - Usually two days. Please contact us to discuss your specific needs, or we can offer advice.  
NEXT RETREAT START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
RETREAT DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.

Lapd Solutions Ltd

Team Building

Corporate Management

Leadership Development

Organisational retreat, organisational seminar, executive development, 

The Corporate Retreat

All accommodation and dining costs included but not travel expenses.

2 day retreat price.

Tea/coffee/ and lunch only. No accommodation, breakfast or evening meals included. 

Non profits only.

Brighton

Hove

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get to grips with what drives large-scale occupiers</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h4 style="color: rgb(0, 159, 227); box-sizing: border-box;" fr-original-style=" color: rgb(0, 159, 227);">Who Could Benefit?</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Corporate occupiers can be much more powerful than the landlords or investors they deal with. As long as they have a Corporate Real Estate department fighting their corner and coordinating and controlling the estate of space they occupy, whether leased or owned.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Corporate Real Estate Managers keep an eye on productivity and performance of the entire &lsquo;estate&rsquo;. Business plans take in short term tactical allocations and long-term structural plans. Corporate Real Estate Managers are essential in enabling a large corporate or governmental occupier to get the most out of the space they occupy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This on-line course gives a solid grounding to those who work in Corporate Real Estate departments for occupiers and service / data / software providers, as well as those who work for investors and want to understand the considerations from the occupiers&rsquo; point of view (as occupiers are in fact their tenant, and their main source of income).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><hr style="color: rgb(33, 37, 41); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Modules</h3><h4 style="color: rgb(0, 159, 227); box-sizing: border-box;" fr-original-style=" color: rgb(0, 159, 227);">Understanding Corporate Real Estate</h4><br fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course &ldquo;Understanding Corporate Real Estate&rdquo; offers a foundation knowledge course. Perfect for those working in the real estate departments of large corporate and government-related occupiers, or those working with/for Corporate Real Estate occupiers. We explain the main drivers in the property market seen from an occupier perspective.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you always been keen to understand better what a Corporate Property Managers does? How does this fit into the bigger picture?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What factors are most important in deciding whether to Lease or Buy? Where to locate and for how long? What factors ought to drive disposal decisions, and what drives it in reality?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you curious to understand what the main lease considerations are for a corporate occupier?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How do various processes work, how do you factor in strategic and tactical objectives, changes to the business plan, the economy and the business environment?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along the way we explain lots and lots of jargon and how it all fits together.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taught by Cl&eacute;o Folkes, CEO of Property Overview.</p><a href="https://www.propertyoverview.co.uk/training_courses/understanding-corporate-real-estate/#" data-toggle="modal" data-target="#modalModule330" style="color: rgb(52, 58, 64); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(52, 58, 64);">See content</a>&nbsp;<span style="color: red; box-sizing: border-box;" fr-original-style=" color: red;">Next Date Available: Enquire for a date | Location: UK, abroad or in-line</span><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr style="color: rgb(33, 37, 41); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><h3 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Pricing</h3><h4 style="color: rgb(0, 159, 227); box-sizing: border-box;" fr-original-style=" color: rgb(0, 159, 227);">Find the best price.</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Property Overview offers competitively priced training courses with unique practitioner-led content, which means we can tailor our in-house courses around your requirements.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Applied, relevant content leads to greater impact and value-for-money. Pricing below is shown for on-line public courses for individual bookings (left), and for on-line in-house courses (right). For bookings of 4 or more staff an on-line in-house course is recommended, also as the content can be tailored around your needs and your products or services.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To book one or two individual places please fill in our&nbsp;<a href="https://www.propertyoverview.co.uk/course-booking-form/" style="color: rgb(0, 159, 227); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 159, 227);">booking form</a>, otherwise please email&nbsp;<a href="mailto:kaushik@propertyoverview.co.uk" style="color: rgb(0, 159, 227); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 159, 227);">kaushik@propertyoverview.co.uk</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h5 style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);">Understanding Corporate Real Estate</h5><hr style="color: rgb(33, 37, 41); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><h1 style="color: rgb(0, 159, 227); box-sizing: border-box;" fr-original-style=" color: rgb(0, 159, 227);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&pound;3,025/day in-house &ndash; incl. 6 attendees</p></h1><br fr-original-style="" style="box-sizing: border-box;">&bull; 1-day training course, can be split over 2 half days<br fr-original-style="" style="box-sizing: border-box;">&bull; 6 hours of CPD in total<br fr-original-style="" style="box-sizing: border-box;">&bull; UK VAT @ 20% applies<br fr-original-style="" style="box-sizing: border-box;">&bull; In-house course includes up to 6 attendees<br fr-original-style="" style="box-sizing: border-box;">(&pound;60pp + VAT surcharge applies thereafter)</div></div></div>

Get to grips with what drives large-scale occupiers





Who Could Benefit?
 
Corporate occupiers can be much more powerful than the landlords or investors they deal with. As long as they have a Corporate Real Estate department fighting their corner and coordinating and controlling the estate of space they occupy, whether leased or owned.
Corporate Real Estate Managers keep an eye on productivity and performance of the entire ‘estate’. Business plans take in short term tactical allocations and long-term structural plans. Corporate Real Estate Managers are essential in enabling a large corporate or governmental occupier to get the most out of the space they occupy.
This on-line course gives a solid grounding to those who work in Corporate Real Estate departments for occupiers and service / data / software providers, as well as those who work for investors and want to understand the considerations from the occupiers’ point of view (as occupiers are in fact their tenant, and their main source of income).





Modules
Understanding Corporate Real Estate
The course “Understanding Corporate Real Estate” offers a foundation knowledge course. Perfect for those working in the real estate departments of large corporate and government-related occupiers, or those working with/for Corporate Real Estate occupiers. We explain the main drivers in the property market seen from an occupier perspective.
Have you always been keen to understand better what a Corporate Property Managers does? How does this fit into the bigger picture?
What factors are most important in deciding whether to Lease or Buy? Where to locate and for how long? What factors ought to drive disposal decisions, and what drives it in reality?
Are you curious to understand what the main lease considerations are for a corporate occupier?
How do various processes work, how do you factor in strategic and tactical objectives, changes to the business plan, the economy and the business environment?
Along the way we explain lots and lots of jargon and how it all fits together.
Taught by Cléo Folkes, CEO of Property Overview.
See contentNext Date Available: Enquire for a date | Location: UK, abroad or in-line



Pricing
Find the best price.
 
Property Overview offers competitively priced training courses with unique practitioner-led content, which means we can tailor our in-house courses around your requirements.
Applied, relevant content leads to greater impact and value-for-money. Pricing below is shown for on-line public courses for individual bookings (left), and for on-line in-house courses (right). For bookings of 4 or more staff an on-line in-house course is recommended, also as the content can be tailored around your needs and your products or services.
To book one or two individual places please fill in our booking form, otherwise please email kaushik@propertyoverview.co.uk





Understanding Corporate Real Estate



£3,025/day in-house – incl. 6 attendees
• 1-day training course, can be split over 2 half days• 6 hours of CPD in total• UK VAT @ 20% applies• In-house course includes up to 6 attendees(£60pp + VAT surcharge applies thereafter)

Property Overview Ltd

Property Management

Business Leadership

Real Estate Investing

Corporate Learning & Development

Understanding Corporate Real Estate (in-house)

General admission

London

<h2>Leading People through Change: In-House Training</h2>
 <p>Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change.</p>
 <p>In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial.</p>
 <p>We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Realize the nature of change and describe how resistance manifests in people</li>
 <li>Compare prevalent change models and categorize their similarities</li>
 <li>Identify and rate the skills, traits, and behaviors of effective change champions</li>
 <li>Envision the future state and assess stakeholders</li>
 <li>Plan for change communication, training, and risks</li>
 <li>Evaluate change effectiveness using feedback and metrics</li>
 <li>Develop reinforcement practices for benefits and communication</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>What is Change?</li> <li>Resistance to Change</li> <li>Common Change Management Theories</li> <li>Becoming a Change Champion</li> </ul> <h3>Plan</h3> <ul> <li>Envisioning the future state</li> <li>Planning for people</li> <li>Change management plan</li> </ul> <h3>Do</h3> <ul> <li>Change communication</li> <li>Training</li> <li>Piloting</li> <li>Risks</li> </ul> <h3>Study</h3> <ul> <li>Feedback</li> <li>Metrics</li> <li>Variance analysis</li> </ul> <h3>Act</h3> <ul> <li>Benefits realization</li> <li>Change sustainment</li> <li>Reinforcement messaging and communications</li> </ul>


                </section>

Leading People through Change: In-House Training
Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change.
In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial.
We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods.
What you will Learn
At the end of this program, you will be able to:
Realize the nature of change and describe how resistance manifests in people
Compare prevalent change models and categorize their similarities
Identify and rate the skills, traits, and behaviors of effective change champions
Envision the future state and assess stakeholders
Plan for change communication, training, and risks
Evaluate change effectiveness using feedback and metrics
Develop reinforcement practices for benefits and communication
Foundation Concepts
What is Change?
Resistance to Change
Common Change Management Theories
Becoming a Change Champion
Plan
Envisioning the future state
Planning for people
Change management plan
Do
Change communication
Training
Piloting
Risks
Study
Feedback
Metrics
Variance analysis
Act
Benefits realization
Change sustainment
Reinforcement messaging and communications

IIL Europe Ltd

Behaviour Change

Project Leadership

Life Coach Training

Manager Training

Leading People through Change: In-House Training

LaPD Solutions is passionate about the skills required to transfer Skills, Knowledge and Understanding (SKU) to others.
We believe that trainers should not lecture their learners but instead use our tools to engage, interest, and even challenge them, making them inquisitive about the learning and able to reason out the new SKU to keep their brains engaged.
Our three to five-day course compares the lecture-based delivery that most trainers use to deliver their training to our Engagement Methodology and explains why it is significantly better for learning and retention.
We use the same session structure in our methodology to deliver these courses. Our CET structure is not rigid but rather adaptable to the dynamic situations trainers often find themselves in, especially when time is tight. This flexibility empowers trainers to deliver effective training regardless of the circumstances.
We discuss why question techniques are an incredibly powerful tool in the art of engaging our learners, and we look at when we should use specific techniques and even when we should not. We give time to practice this key skill, but please note that the three-day course has limited time for this crucial practice. The three-day version of this course is designed exclusively for experienced trainers, recognising their expertise and the experience they have acquired. Including inexperienced trainers is unfair to them or others on their course.
A comprehensive course manual (100+ pages) is supplied and used throughout the course to ensure attendees can find their way around and ask questions as they wish.




LENGTH - Two, three or five days, depending on experience and roles. But please contact us to discuss your specific needs so we can offer our advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? - ANYONE involved in transferring Skills, Knowledge and Understanding (SKU)
People who are brand new into training - 5 days.
People who will be taking up a training role soon - 5 days.
Experienced trainers and facilitators (ideally two years) who want to adapt their current delivery style to our interactive and engagement methodology - 3 days.
People whose primary role is not training but will deliver training occasionally - 2 days.
Why? If you want your trainers to deliver engaging training that helps their attendees learn and retain new skills, knowledge, and understanding (SKU), then ensure they have been given the proper training to do just that.
Show your clients that you have invested in your trainers by ensuring they are all certified to deliver training and that their delivery is monitored and assessed to maintain those standards.
If you expect high standards of training in your organisation and given to your clients, then ensure you have the tools to do that and the ability for your senior trainers to assess their peers to ensure the consistency of quality, the monitoring of standards and the continuous development of all your trainers and facilitators.
Training Course Content
What is a Sat-Nav trainer, and why must we avoid this at all costs?
We discuss our recommended session structure and why it is designed that way.
We examine different question techniques and discuss what each is good for or why it should be avoided.
We look at our Task Based Objectives (TBOs) and discuss various reasons why they should be adopted.
We touch on learning styles to see what you think of each and how we can cater to them.
We take a good look at our SAS feedback model and why we think it must be facilitated and not given.
We help you plan and prepare for your final session for the last day using our Script Writing Guide.
We discuss why Emotional Intelligence is a must-have in your trainer's toolbox.
Attendees deliver their final mini sessions. We record them (HD). We offer one-on-one feedback. We chat as a group.
Course delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
The three-day course is split into two parts. The first two days are together, then the third day a week (or more) later. This gives attendees time to plan, prepare and practice before delivering their final recorded sessions.
The five-day course is not required to be split as practice time is built into the 4th day. However, if it suits organisations better, we can accommodate a split between the fourth and fifth days.

Coaching Skills

Facilitation Skills

Certificate in Education & Training (CET)

Teacher Training

Train the Trainer (TTT)

Trainer

Train The Trainer

Introductory daily rate.

Registered charities and non profits only. 

Non profits only. 

<p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Download full course details here</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Closed groups of 6 to 18 learners per session.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to engage in meaningful conversations about workplace wellbeing with the supports designed to enhance your skills as an effective leader.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empowering leaders and managers to support mental wellbeing in the workplace. This comprehensive course is designed to equip learners with the necessary knowledge and skills to support themselves and their team&rsquo;s wellbeing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Balancing the individual versus the business needs is a common conundrum many workplaces face when it comes to making suitable adjustments for someone&#39;s mental wellbeing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By participating in this course, learners will become skilled in how to navigate these challenges with confidence and professionalism.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Initially designed as a one-day course, through collaboration with The University of Cambridge, we extended it to offer a two-day option, to enhance a practical application of the course outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Day two is dedicated to practising the skills learned on day one, allowing for a hands-on approach and providing the attendees with a higher level of confidence going into their wellbeing conversations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Download full course details here
Closed groups of 6 to 18 learners per session.
Learn how to engage in meaningful conversations about workplace wellbeing with the supports designed to enhance your skills as an effective leader.
Empowering leaders and managers to support mental wellbeing in the workplace. This comprehensive course is designed to equip learners with the necessary knowledge and skills to support themselves and their team’s wellbeing.
Balancing the individual versus the business needs is a common conundrum many workplaces face when it comes to making suitable adjustments for someone's mental wellbeing.
By participating in this course, learners will become skilled in how to navigate these challenges with confidence and professionalism.
Initially designed as a one-day course, through collaboration with The University of Cambridge, we extended it to offer a two-day option, to enhance a practical application of the course outcomes.
Day two is dedicated to practising the skills learned on day one, allowing for a hands-on approach and providing the attendees with a higher level of confidence going into their wellbeing conversations.



Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Health & Wellbeing

Leadership Skills

Mental Health

Wellbeing

Mental Health At Work

Approved Mental Health Professional (AMHP)

Mental Health Nurse

Closed groups of 6 to 18 learners per session.

Learn how to engage in meaningful conversations about workplace wellbeing with the supports designed to enhance your skills as an effective leader.

Empowering leaders and managers to support mental wellbeing in the workplace. This comprehensive course is designed to equip learners with the necessary knowledge and skills to support themselves and their team’s wellbeing. 


Workplace Wellbeing Skills for Leaders & Managers

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly participative 2‐day intensive training course focuses on developing the essential skills required for group facilitation in the workplace setting. The course focuses on all the process of group facilitation essential for today&rsquo;s fast paced and ever changing workplace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A facilitator is someone who uses knowledge of group processes to formulate and deliver the needed structure for meeting interactions to be effective. A facilitator focuses on effective processes (meeting dynamics) allowing the participants to focus on the content or the substance of their work together.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This seminar will enable the participants to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Facilitate and host meetings so that the real issues are reached quickly and fairly</li><li fr-original-style="" style="box-sizing: border-box;">Apply smart neutrality to focus all the different views in the room and organise them into a</li><li fr-original-style="" style="box-sizing: border-box;">coherent whole</li><li fr-original-style="" style="box-sizing: border-box;">Understand the context and dynamics from which specific issues arise &ndash; particularly in the oil</li><li fr-original-style="" style="box-sizing: border-box;">&amp; gas sector</li><li fr-original-style="" style="box-sizing: border-box;">Develop skills in practical communication that opens up the possibility for change</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By the end of the programme, participants will:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn about key competencies and tools of facilitation</li><li fr-original-style="" style="box-sizing: border-box;">Describe the main factors of group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to stimulate group participation and positively handle conflict</li><li fr-original-style="" style="box-sizing: border-box;">Know about the design of meetings for maximum knowledge transfer</li><li fr-original-style="" style="box-sizing: border-box;">Learn to deal with difficult participants of all types</li><li fr-original-style="" style="box-sizing: border-box;">Receive valuable coaching and feedback on own communication style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Methodology</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dynamic presentations support each of the topics together with interactive trainer lead sessions of discussion. There will also be numerous practical sessions where participants have the opportunity to participate and experience topics taught. Case studies, DVD&rsquo;s, small group work, exercises and coaching will be used to facilitate learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Attend?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">All staff who need to facilitate meetings and events</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1 &ndash; Key Competencies and Tools of Facilitation</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Group facilitation techniques and methods</li><li fr-original-style="" style="box-sizing: border-box;">Role of facilitator versus leader</li><li fr-original-style="" style="box-sizing: border-box;">An analysis of poor meetings</li><li fr-original-style="" style="box-sizing: border-box;">Running effective meetings</li><li fr-original-style="" style="box-sizing: border-box;">How to choose the appropriate meeting role: Chair (Leader), Administrator, Facilitator and Participant</li><li fr-original-style="" style="box-sizing: border-box;">Active listening, clarifying, questioning to manage meeting behaviour and contributions</li><li fr-original-style="" style="box-sizing: border-box;">Your facilitators&#39; toolbox<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Icebreakers</li><li fr-original-style="" style="box-sizing: border-box;">Seatingdynamicsand&lsquo;bodylanguage&rsquo; o Venueandset‐up</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Cross cultural communication and meetings</li><li fr-original-style="" style="box-sizing: border-box;">Assessing your personal communication style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2 &ndash; Understanding Group Dynamics, Conflict &amp; Decision Making</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Stages of group development</li><li fr-original-style="" style="box-sizing: border-box;">Decision making techniques<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Brainstorming o PMI</li><li fr-original-style="" style="box-sizing: border-box;">Sixthinkinghats o Gridanalysis</li><li fr-original-style="" style="box-sizing: border-box;">Nominalgrouptechnique o Delphi</li><li fr-original-style="" style="box-sizing: border-box;">Force‐fieldanalysis</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Reaching Consensus</li><li fr-original-style="" style="box-sizing: border-box;">Avoiding Groupthink ‐ avoiding fatal flaws in group decision‐making</li><li fr-original-style="" style="box-sizing: border-box;">Handling group conflict</li><li fr-original-style="" style="box-sizing: border-box;">Working with difficult people</li><li fr-original-style="" style="box-sizing: border-box;">Evaluating facilitation</li></ul>

This highly participative 2‐day intensive training course focuses on developing the essential skills required for group facilitation in the workplace setting. The course focuses on all the process of group facilitation essential for today’s fast paced and ever changing workplace.
A facilitator is someone who uses knowledge of group processes to formulate and deliver the needed structure for meeting interactions to be effective. A facilitator focuses on effective processes (meeting dynamics) allowing the participants to focus on the content or the substance of their work together.



This seminar will enable the participants to:
Facilitate and host meetings so that the real issues are reached quickly and fairly
Apply smart neutrality to focus all the different views in the room and organise them into a
coherent whole
Understand the context and dynamics from which specific issues arise – particularly in the oil
& gas sector
Develop skills in practical communication that opens up the possibility for change



Objectives
By the end of the programme, participants will:
Learn about key competencies and tools of facilitation
Describe the main factors of group dynamics
Understand how to stimulate group participation and positively handle conflict
Know about the design of meetings for maximum knowledge transfer
Learn to deal with difficult participants of all types
Receive valuable coaching and feedback on own communication style
Training Methodology
Dynamic presentations support each of the topics together with interactive trainer lead sessions of discussion. There will also be numerous practical sessions where participants have the opportunity to participate and experience topics taught. Case studies, DVD’s, small group work, exercises and coaching will be used to facilitate learning.
Who Should Attend?
All staff who need to facilitate meetings and events



Course Outline
Day 1 – Key Competencies and Tools of Facilitation
Group facilitation techniques and methods
Role of facilitator versus leader
An analysis of poor meetings
Running effective meetings
How to choose the appropriate meeting role: Chair (Leader), Administrator, Facilitator and Participant
Active listening, clarifying, questioning to manage meeting behaviour and contributions
Your facilitators' toolboxIcebreakersSeatingdynamicsand‘bodylanguage’ o Venueandset‐up
Cross cultural communication and meetings
Assessing your personal communication style
Day 2 – Understanding Group Dynamics, Conflict & Decision Making
Group dynamics
Stages of group development
Decision making techniquesBrainstorming o PMISixthinkinghats o GridanalysisNominalgrouptechnique o DelphiForce‐fieldanalysis
Reaching Consensus
Avoiding Groupthink ‐ avoiding fatal flaws in group decision‐making
Handling group conflict
Working with difficult people
Evaluating facilitation

Buon Consultancy

Action Learning Facilitator

Communication Skills

Facilitation Skills Training Course (£1450 total for this 2-day course for a group of 4-10 participants)

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This Emotional Intelligence based course covers aspects of training, facilitation, question techniques, time management, people skills, assertiveness and communication.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The first day builds on what attendees have already experienced and asks the more experienced attendees to share some of their experiences with the group. These are useful to discuss real issues.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">On day two, we round off the discussions by lunchtime and the afternoon is spent planning the final session to be facilitated the next day. Our facilitator guides and coaches in the afternoon and will also be available during the evening for phone calls.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The third day sees everyone deliver their mini-coaching session following our coaching template</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">3 Days</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT COURSE START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this course is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone who works in a Learning Centre or other educational setting where the monitoring and coaching of learners may be required.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One could argue that the perfect attendee in a Learning Centre is the one who comes in, manages everything by themselves and leaves without any need for assistance. If you have many of these, you are indeed blessed.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Turning your attention to the others who do occasionally or often need your assistance, these are the people we must feel confident we can manage in the right way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our informal approach to the course and to managing a Learning Centre and the learners who visit it will prepare even the newest Support Specialists for most situations within their working environment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important that your <span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">learners complete their courses in good time, so ensuring people have the required skills means our completion rate should be excellent.</span></p></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Training Course Content</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We dip into Emotional Intelligence, what it is, its ingredients and how we can use it.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We ask all the Support Specialists to analyse everything you do to identify your many roles.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our SAS feedback model and help everyone understand why it is so powerful.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our Coaching Structure and how it can be adapted depending on the situation and learners&#39; needs.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We investigate the issue of challenging learners, why they can be challenging and what approaches Support Specialists can take to manage this.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss learner engagement and how we can motivate or demotivate people using our centres.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss the many question techniques and their uses but focus on the Reasoning Questions for use in the coaching aspect of the last day and, more importantly, back in the centre.</li></ul></section></div><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Course delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hot</span>el in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div>

This Emotional intelligence-based course covers aspects of training, facilitation, question techniques, time management, people skills, assertiveness, and communication.
The first day builds on what attendees have already experienced and asks the more experienced attendees to share some of their experiences with the group. These are useful to discuss real issues.
On day two, we round off the discussions by lunchtime and the afternoon is spent planning the final session to be facilitated the next day. Our facilitator guides and coaches in the afternoon and will also be available during the evening for phone calls.
On the third day, everyone delivers their mini-coaching session (following our coaching template) while managing their fellow delegates who act as learners in the learning centre. 



LENGTH - Normally, three days. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? 
Anyone who works in a Learning Centre or other educational setting where the monitoring and coaching of learners may be required.
Why? 
One could argue that the perfect attendee in a Learning Centre is the one who comes in, manages everything by themselves and leaves without any need for assistance. If you have many of these, you are indeed blessed.
Turning your attention to the others who do occasionally or often need your assistance, these are the people we must feel confident we can manage in the right way.
Our informal approach to the course and to managing a Learning Centre and the learners who visit it will prepare even the newest Support Specialists for most situations within their working environment.
It is important that your learners complete their courses in good time, so ensuring people have the required skills means our completion rate should be excellent.
Training Course Content
We dip into Emotional Intelligence, what it is, its ingredients and how we can use it.
We ask all the Support Specialists to analyse everything you do to identify your many roles.
We discuss our SAS feedback model and help everyone understand why it is so powerful.
We discuss our Coaching Structure and how it can be adapted depending on the situation and learners' needs.
We investigate the issue of challenging learners, why they can be challenging and what approaches Support Specialists can take to manage this.
We discuss learner engagement and how we can motivate or demotivate people using our centres.
We discuss the many question techniques and their uses but focus on the Reasoning Questions for use in the coaching aspect of the last day and, more importantly, back in the centre.
Course delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Learning Support Assistant (LSA)

Learning Centre Support Specialist, Learning Support Assistant, 

Learning Centre Support Specialist

Registered charities and non profits only.

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><u fr-original-style="" style="box-sizing: border-box;">Course Overview</u></span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Course Content</u></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Self Reflection (30 mins)</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">To support you getting ready for the course, think about the mental health conversations you have had with your people, and consider the following:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">What have you don in the past that has worked well and why?</li><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">What have you struggled with in the past and why?</li><li style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Has the current situation impacted these conversations?</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session (4 hours)</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mental health spectrum:</strong> the importance of knowing your team, knowing yourself, and early warning signs.</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stress and workplace stressors:</strong> the stress container and barriers to mental health conversations.</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Preparing for mental health conversations:</strong> including preparing for virtual conversations and managing remotely.</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mental health conversation cycle:</strong> effective questions, active listening, empathetic response, supporting, and signposting.</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wellbeing and stress in the workplace:</strong> using the stress container for yourself.</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitments to change:</strong> what to do next to embed learning.</span></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Format</u></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Delivered face-to-face or online across a four-hour session containing activities to put skills into practice.</span></p>

Course Overview
This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.
Course Content
Self Reflection (30 mins)
To support you getting ready for the course, think about the mental health conversations you have had with your people, and consider the following:
What have you don in the past that has worked well and why?
What have you struggled with in the past and why?
Has the current situation impacted these conversations?
Session (4 hours)
Mental health spectrum: the importance of knowing your team, knowing yourself, and early warning signs.Stress and workplace stressors: the stress container and barriers to mental health conversations.Preparing for mental health conversations: including preparing for virtual conversations and managing remotely.Mental health conversation cycle: effective questions, active listening, empathetic response, supporting, and signposting.Wellbeing and stress in the workplace: using the stress container for yourself.Commitments to change: what to do next to embed learning.
Format
Delivered face-to-face or online across a four-hour session containing activities to put skills into practice.

Changing Minds Training

This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.

Mental Health Skills for Managers

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Course Overview</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Teaching the theory and practise of suicide intervention skills that can be applied in any professional or personal setting, captured in a one-day event accredited byCity and Guilds of London. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">&nbsp;TheSuicide First Aid through Understanding Suicide Intervention (SFAUSI) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">SFAUSI is comprised of 4 parts, each 90 minutes duration. The programme teaches and practices the skills and knowledge needed to identify someone who may be thinking about suicide and competently intervene to help create suicide-safety as a first aid approach.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 1&nbsp;</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Introduction to: the day; programme; ourselves and suicide prevention&nbsp;</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Stigma, Survivors of bereavement by suicide and the Hidden Toll</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide thoughts and suicide behaviour</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Intention of behaviour Versus Outcome of behaviour</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Possible Causes of Suicidal thoughts</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 2</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide &ndash; the Ripple Effect</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Population-based approach to suicide prevention&nbsp;</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Partnership working</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Working with attitudes and values</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">&ldquo;I&rsquo;m so glad you told me&rdquo; - &nbsp;Audio visual&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 3</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Meeting the needs of a person who is thinking about suicide</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide-Safety Guide</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Step 1 &ndash; Recognising suicide and asking about suicide</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Step 2 &ndash; Understanding options&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 4</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><div fr-original-style="" style="box-sizing: border-box;">&nbsp;Step 3 &ndash; Safeguarding suicide</div></li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide-safety and self-care</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">The risk assessment approach</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide and suicide gestures</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Future learning&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Taught over 6 hours using tutor facilitated Socratic learning, tutor-led practisesession, mini lectures, group work and audio-visual presentations. This is ahighly interactive and emotionally engaging learning experience. </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-training requirement</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend?&nbsp;</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accreditation</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Participants can choose to register for the City and Guilds accredited unit of learning for an additional fee of &pound;85 per person. This involves completion of a written assignment.</span></p>

Course Overview
Teaching the theory and practise of suicide intervention skills that can be applied in any professional or personal setting, captured in a one-day event accredited byCity and Guilds of London. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. 
 TheSuicide First Aid through Understanding Suicide Intervention (SFAUSI) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive. 
Course Content
SFAUSI is comprised of 4 parts, each 90 minutes duration. The programme teaches and practices the skills and knowledge needed to identify someone who may be thinking about suicide and competently intervene to help create suicide-safety as a first aid approach. 
Part 1 
Introduction to: the day; programme; ourselves and suicide prevention
Stigma, Survivors of bereavement by suicide and the Hidden Toll
Suicide thoughts and suicide behaviour
Intention of behaviour Versus Outcome of behaviour
Possible Causes of Suicidal thoughts
Part 2
Suicide – the Ripple Effect
Population-based approach to suicide prevention
Partnership working
Working with attitudes and values
“I’m so glad you told me” - Audio visual
Part 3
Meeting the needs of a person who is thinking about suicide
Suicide-Safety Guide
Step 1 – Recognising suicide and asking about suicide
Step 2 – Understanding options
Part 4
Step 3 – Safeguarding suicide
Suicide-safety and self-care
The risk assessment approach
Suicide and suicide gestures
Future learning
Format
Taught over 6 hours using tutor facilitated Socratic learning, tutor-led practisesession, mini lectures, group work and audio-visual presentations. This is ahighly interactive and emotionally engaging learning experience. 
Pre-training requirement
No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences. 
Who should attend? 
Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members. 
Accreditation
Participants can choose to register for the City and Guilds accredited unit of learning for an additional fee of £85 per person. This involves completion of a written assignment.

This one-day Suicide First Aid training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive. 

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