Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.
The Portable Appliance Testing course or PAT testing course as it is more commonly known is one of our most popular courses as it does not require you to have any formal previous qualifications and once completed, will enable you to offer your services. In the commercial setting, the law places a responsibility on all employers to ensure that the electrical equipment to be used by their staff and the public, should be fit for purpose and safe for use. Hence, all portable appliances have to be regularly checked and maintained by a competent person.