The term 'skin integrity' refers to the skin being a sound and complete structure in unimpaired condition. This course aims to ensure the learner gains the knowledge needed to help prevent skin damage and ulcers forming. Causes conditions risks intervention treatment
Oral health is an important factor in health and social care that can often be missed, The CQC recommends that all staff have the relevent training so that they fully understand the importance of oral hygeine, their role as a carer, the risks and implications.
Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.