Overview Learn how to deal with conflict more effectively through one of our training courses and you can save people a lot of time, money, stress, and distraction. We offer a range of market-leading mediation training courses: from half-day to five-day programmes, covering all areas of mediation. This includes workplace mediation, neighbourhood and family conflict, bullying and harassment, and commercial disputes.
Overview Objective Understand why trade finance is generally low risk for credit losses - IF done properly Appreciate the range of risks involved in trade finance Understand the controls and mitigants available Be able to categorise risk according to client size and strength Appreciate the mechanisms of the working capital cycle Recognise that structured lending facilitates easier and closer control
Overview This course is specially designed, this 5-day Financial Risk Management training course works to expand delegate's understanding and practical skills in the field of financial risk management. Specifically, this training course investigates the inter connection of risk in terms of markets, credit, operations, liquidity and reputation. Via intensive instruction and practical exercises, delegates will explore relevant techniques and methodologies, such as value-at-risk, credit modelling and stress testing.
Overview Public Private Partnerships (PPPs) are arrangements typified by joined-up working between the public and private sectors. In the broadest sense, PPPs can cover all types of collaboration across the interface between the public and the private sector to deliver services. This course will equip participants with a basic understanding of PPPs and why they are needed. It will walk delegates through a typical PPP process, from the identification of potential PPP projects to risk appraisal, tendering, and implementation.
Overview In order to determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the tools and techniques. This course will teach you the basics of Return on Investment analysis such as estimating future revenues, ongoing expenses, and the initial investment. It will also explore more advanced aspects such as risk, changes in net working capital and the calculation of manufacturing overhead. It then assembles these projected expenses and revenues into a financial - the method experts agree is the best for evaluating capital investments.
Overview It will provide the necessary skills to develop efficient strategic planning, forecasting and budgeting processes. The main aim of the training is to enable the participants to understand the framework that builds strategies for annual budgets targeting efficient management and organisational performance. Our course will explain financial terms and budgeting tools in such a way that a financial professional or even a non-financial profession will be able to understand and relate to them in their working environment. It will include a lot of examples, a budgeting format and case studies.
Overview Consolidating a financial statement is very important and is one of the major tools to combine everything related to finance. This course is designed to deliver robust training on consolidated financial statements and prepare you in a perfect manner to directly implement at your workspace when you leave the training session This course will provide you with all the skills required to understand accounting and financial statements in the organisation or local government. It provides complete coverage to all the areas of financial statements with in-depth knowledge of partnerships and fiduciary accounting.
Overview This course will enable you to obtain a deeper understanding of what is required to ensure Cash flow success; from the calculation and interpretation of financial ratios to the developing of essential KPIs and managing vendors' risks. You will uncover how to meticulously plan and forecast your working capital and tackle day-to-day problems in commercial cash management, enabling you to identify the financial health of your business. This financial Management course will feed you with all the skills required to manage cash flow, analyse profitable ratios, and evaluate the features that change in costs have on financial statements.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour