London

<h2>PRINCE2® Foundation: In-House Training</h2>
<p>Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement  in other words, lack of a structured best practice approach to project delivery.</p>
<p>PRINCE2® (6th Edition is the current version) is a structured, process-based approach to project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefiting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guideto provide a robust project management methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization.</p>
<p>The goals of this course are to provide participants with a thorough grounding in PRINCE2® and its benefits and to prepare them to sit the Foundation exam.</p><h3>What you will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Identify the benefits and principles underlying a structured approach to project management</li>
<li>Define the PRINCE2® method in depth, including the principles, themes, and processes</li>
<li>Prepare and practice for the Foundation exam</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li><li>Overview of the PRINCE2® Foundation exam</li></ul><h3>PRINCE2® Introduction</h3><ul><li>Introducing PRINCE2®</li><li>The structure of PRINCE2®</li><li>What PRINCE2® does not provide</li><li>What makes a project a 'PRINCE2® project'?</li></ul><h3>Project Management with PRINCE2®</h3><ul><li>Defining a project</li><li>Managing a project</li><li>Controlling the variables</li><li>The Project Manager's work</li></ul><h3>PRINCE2 Principles</h3><ul><li>PRINCE2® Principles</li><li>The Seven Principles</li></ul><h3>Tailoring and Adopting PRINCE2®</h3><ul><li>Defining tailoring</li><li>Defining embedding</li><li>What can be tailored?</li><li>Who is responsible for tailoring?</li></ul><h3>Introduction to the PRINCE2® Themes</h3><ul><li>What is a PRINCE2® Theme?</li><li>What are the PRINCE2® Themes?</li><li>Tailoring the themes</li><li>Format of the theme chapters</li></ul><h3>Business Case</h3><ul><li>Need for a business case</li><li>Elements of a business case</li><li>How a business case is developed</li><li>Managing Benefits</li></ul><h3>Organization</h3><ul><li>Need for a special type of organization</li><li>PRINCE2® organization structure</li><li>Roles in a PRINCE2® project</li><li>Combining roles</li></ul><h3>Quality</h3><ul><li>Relevance of quality to project work</li><li>Quality, quality control, and quality assurance</li><li>Quality management approach and the quality register</li><li>Who is responsible for quality?</li></ul><h3>Plans</h3><ul><li>Need for plans and their hierarchy</li><li>Approach to planning</li><li>Content of a PRINCE2® plan</li><li>Product-based planning</li></ul><h3>Risk</h3><ul><li>The need to manage risks</li><li>What is a risk?</li><li>Risk and continued business justification</li><li>A risk management option</li></ul><h3>Change</h3><ul><li>Change is inevitable</li><li>Different types of change</li><li>Baselines and configuration management</li><li>Issue and change control in PRINCE2®</li></ul><h3>Progress</h3><ul><li>Controlling a PRINCE2® project</li><li>The application of tolerance</li><li>Types of control</li><li>Raising exceptions</li></ul><h3>Introduction to Processes</h3><ul><li>Processes and the project lifecycle</li><li>The PRINCE2® journey</li><li>Structure of the process chapters</li><li>Tailoring the processes</li></ul><h3>Starting up a Project</h3><ul><li>Appointing people to the PRINCE2® roles</li><li>Establishing some baselines</li><li>Should we go further with this work?</li><li>Planning for initiation</li></ul><h3>Directing a Project</h3><ul><li>Should we start / continue the project?</li><li>Responding to internal / external influences</li><li>Should we close this project?</li></ul><h3>Initiating a Project</h3><ul><li>Establishing the project's approaches</li><li>Creating the project plan</li><li>Refining the business case</li><li>Assembling the PID</li></ul><h3>Controlling a Stage</h3><ul><li>Authorizing and reviewing work</li><li>Monitoring and reporting</li><li>Handling non-planned situations</li><li>Triggering the next process</li></ul><h3>Managing Product Delivery</h3><ul><li>Accepting work from the Project Manager</li><li>Getting the work done by the team</li><li>Routine and non-routine reporting</li><li>Handing back the completed work</li></ul><h3>Managing a Stage Boundary</h3><ul><li>Taking stock of what we have done</li><li>Updating the PID</li><li>Consider the options for continuing / stopping</li><li>Producing exception plans</li></ul><h3>Closing a Project</h3><ul><li>PRINCE2® at the end of a project</li><li>Transition of product to operational use</li><li>How well did we do?</li><li>Tying up all the loose ends</li></ul>


                </section>

IIL Europe Ltd

PRINCE2 Foundation: In-House Training

General Admission

Nottingham

<h3 fr-original-style=" color: rgb(34, 34, 34);" id="isPasted" style="color: rgb(34, 34, 34); box-sizing: border-box;">Overview &amp; Who Should Attend</h3><p fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); font-size: 16px; box-sizing: border-box;">A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. &nbsp; The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.</p><h3 fr-original-style=" color: rgb(34, 34, 34);" style="color: rgb(34, 34, 34); box-sizing: border-box;">Course Dates and flyer</h3><p fr-original-style=" color: rgb(68, 68, 68);" id="isPasted" style="color: rgb(68, 68, 68); font-size: 16px; box-sizing: border-box;"><a data-lf-fd-inspected-jmvz8g1ekkz42pod="true" fr-original-style=" color: rgb(84, 97, 173);" href="https://challengeconsulting.co.uk/wp-content/uploads/2022/11/Level-2-Customer-Care-Flyer-4th-May-2023.pdf" style="color: rgb(84, 97, 173); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">May 2023</a></p><p fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); font-size: 16px; box-sizing: border-box;"><a data-lf-fd-inspected-jmvz8g1ekkz42pod="true" fr-original-style=" color: rgb(84, 97, 173);" href="https://challengeconsulting.co.uk/wp-content/uploads/2022/11/Level-2-Customer-Care-Flyer-9th-November-2023.pdf" style="color: rgb(84, 97, 173); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">November 2023</a></p><div fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Programme content</strong></div><p fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); font-size: 16px; box-sizing: border-box;">Challenge Consulting believe is creating programmes which develop individuals to maximise upon their potential within the work place and beyond. &nbsp; This course will focus on identifying blockers to customer satisfaction and suggest ways to improve the overall customer journey. &nbsp; It will include content around good practice in customer care and encourage participants to consider ways in which they can contribute to creating customer delight for clients, colleagues and stakeholders. &nbsp;Delegates will be encouraged to consider the information and service guarantees set by their own company and to suggest how these can be improved and how to deal with situations when things go wrong, including dealing with customer complaints. &nbsp; &nbsp;Interpersonal communications, influencing and how to diffuse difficult situations will all be included as part of the course.</p><div fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Structure</strong></div><p fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); font-size: 16px; box-sizing: border-box;">This is a 4 session course including a tutorial and workshop on the final day.</p><ul fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1</strong>&nbsp;&ndash; Understanding your customers, internal and external. First impressions, their expectations and needs, service standards and creating and using service level agreements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2</strong>&nbsp;&ndash; What is quality and how is it measured? When and how to gain feedback from customers. Protecting data and how to store it. Understanding customer relations and customer journey mapping.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 3</strong>&nbsp;&ndash; Understanding the customer experience, how to communicate effectively, telephone and face to face, maintaining customer relationships. Handling complaints and difficult situations.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 4</strong>&nbsp;&ndash; Tutorial and a practical workshop. Practical exercises to bring together the knowledge and skills taught throughout the course.</li></ul><h3 fr-original-style=" color: rgb(34, 34, 34);" style="color: rgb(34, 34, 34); box-sizing: border-box;">Assessment</h3><ul fr-original-style=" color: rgb(68, 68, 68);" style="color: rgb(68, 68, 68); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">1 x assessed piece on communications</li><li fr-original-style="" style="box-sizing: border-box;">1 x assessed piece on understanding and meeting customer needs</li></ul>

Challenge Consulting

ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham
A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart.   The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.

ILM Level 2 – Award in Customer Care

<div>
</div>
<section>
<div>
<h2><strong>About this Training Course</strong></h2>
<p>This course aims to help geologists, geophysicists, stratigraphers and reservoir engineers gain a thorough understanding of the concepts and practical applications of sequence stratigraphy through integration of seismic sequence stratigraphy with well log sequence stratigraphy and the application of biostratigraphy to sequence stratigraphy.</p>
<p>The course examines the geological principles, processes and terminology related to the interpretation and use of seismic sequence stratigraphy and its integration with well log sequence stratigraphy and biostratigraphy. Concepts are illustrated with field examples of seismic, well-log, core, and outcrop data and reinforced with practical exercises using real data.</p>
<p><strong>Course Content in Summary:</strong></p>
<ol>
<li>Introduction to concepts, eustatic controls, seismic stratigraphy and definition of key terms.</li>
<li>Controls - eustatic and basinal controls, accommodation and equilibrium types, systems tracts and systems tract boundaries.</li>
<li>Sequences and systems tracts - highstand, falling stage, lowstand, transgressive and shelf margin systems tracts.</li>
<li>Key surfaces and their identification from well logs, core, outcrop and seismic reflections.</li>
<li>Sequence expression in well logs - log characters of parasequences, maximum flooding surfaces and criteria for picking sequence boundaries.</li>
<li>Interpretation of systems tracts from well logs - integration of well log sequence stratigraphy with seismic sequence stratigraphy.</li>
<li>Seismic expression of sequences - Interpretation of seismic reflections in depositional sequences - seismic sequence; seismic facies.</li>
<li>Clastic and carbonate depositional environments - depositional responses to changes in relative sea level. Mixed systems and evaporites.</li>
<li>Variations on the model.</li>
<li>A review of application and exploration significance.</li>
</ol>
</div>
</section>
<section>
<div id="accordion">
<div>
<div>

Training Objectives 

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<div>
<p>By the end of this course, participants will be able to:</p>
<ul>
<li>Gain an understanding of sequence stratigraphic controls and concepts.</li>
<li>Recognise sequence stratigraphic surfaces, systems tracts and stratigraphic sequences on well-log cross-sections, seismic lines, and outcrop profiles and depositional facies.</li>
<li>Construct a sequence stratigraphic model by integrating lithological, biostratigraphical, seismic and well data.</li>
<li>Apply sequence stratigraphy effectively for facies predictions in exploration and production.</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Target Audience 

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<div id="collapseTwo">
<div>
<p>This course will benefit <strong>explorationists, geologists, stratigraphers and geophysicists who wish to extend their knowledge through integration of seismic sequence stratigraphy with well log sequence stratigraphy</strong>.</p>
</div>
</div>
</div>
<div>
<div>

Trainer

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<div id="collapseFive">
<div>
<p>Your expert course leader is the Geosciences Technical Director for PetroEdge. She was previously, the manager of Robertson Petroleum Training Centre and a Senior Project Scientist at Robertson CGG. She has over 20 years of experience in teaching geology and leading field trips. Prior to her 8 years at Robertson, she was in academia as a lecturer for 6 years and a Research Fellow for 3 years. She has conducted fieldwork and led field trips in the US and many areas in the UK. In addition, she has led university regional geology day schools and has comprehensive experience in course and study programme writing.</p>
<p>She has extensive experience in delivering courses and in Clastic and Carbonate Reservoir Geology, Deepwater Turbidites, Sandstone Reservoirs, Wireline Log Interpretation, Integrated Sequence Stratigraphy, Basin Analysis and Exploration &amp; Appraisal workshops globally. In delivering the Exploration Team Management Workshop, she has project managed and taught key principles and modules on project planning, data collection/collation, geophysical assessment, stratigraphy and facies mapping, source rock facies and hydrocarbon generation, play fairway mapping, risking and prospect evaluation. Her knowledge and enthusiasm for instructing is reflected in consistently being rated as excellent by trainees, and clients specifically requesting her participation in courses.</p>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

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<div>
<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
</div>
</div>
</div>
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Accreditions And Affliations

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</section>

EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Applied Sequence Stratigraphy

Team of 10, pp

Normal Fee, pp

Redhill

<h3><b>LINX II training course description</b></h3>
        <p>An intensive hands on IP routing course leading to
LINX Accredited Internet Technician stage 2 focusing
on routing in an IP environment. The course
concentrates on OSPF and IS-IS but also covers BGP
and MPLS. Hands on sessions are used to reinforce
the theory rather than teach specific manufacturer
equipment.
<br /><b>A multiple choice exam, leading to the LAIT II
certification, is available after the course. The exam
consists of 60 questions and lasts 2.0 hours.
</b> </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>Calculate subnet numbers in seconds.</li>
					<li>Configure and troubleshoot static routes</li>
                    <li>Explain how OSPF works.</li>
                    <li>Build resilient networks with VRRP and OSPF.</li>
                    <li>Implement and troubleshoot OSPF, IS-IS, simple
BGP and simple MPLS.</li>
                    <li>Evaluate and choose appropriate routing protocols for particular scenarios.</li>
                  </ul>
        <h5>
        <b>LINX II training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>LAIT I attendance and 55%+ exam score OR 
 LAIT I exam only and pass (70%+) OR CCNA and take LAIT I exam on this course.</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LINX II training course contents</b></h3>
       <ul>
        <li>Basic routing</li>
        <p> Review of LAIT I routing, reading routing tables. <br />
          
          <span>Hands on</span> Setting up a routed network. </p>
        <li>Static routes</li>
        <p> Why use static routes? Default routes. <br />
         
          <span>Hands on</span> Configuring static routes. </p>
        <li>First hop redundancy</li>
        <p> Default gateways, VRRP/HSRP/GLBP. Load
          sharing, critical IP addresses. <br />
          <span>Hands on</span> VRRP. </p>
        <li>Basic OSPF</li>
        <p> What is OSPF? Process IDs, passive interfaces. <br />
          <span>Hands on</span> Simple OSPF. </p>
        <li>Subnetting</li>
        <p> Bit boundary subnetting, calculating network
          numbers. <br />
         
          <span>Exercise:</span> Subnetting. </p>
        <li>OSPF overview</li>
        <p> Metrics, convergence, DV vs. Link state, IGPs,
          classless, OSPF features, load sharing, OSPF
          authentication. <br />
          <span>Hands on</span> OSPF features. </p>
        <li>OSPF within an area</li>
        <p> How OSPF works, LSAs, LSDB, router IDs, hellos,
          configuring hellos, exchange protocol. <br />
          <span>Hands on</span> Investigating OSPF structures.
			
         </p>
        <li> OSPF areas</li>
        <p>
          Scalability, why areas? Area IDs, area 0, ABRs,
          ABR resilience, areas &amp; LSDBs &amp; LSAs, virtual
          links. <br />
          <span>Hands on</span> Multi area OSPF. </p>
        <li>Redistribution</li>
        <p> Multiple routing protocols, common scenarios,
          routing distance, External LSAs, E1 and E2. Type
          4 LSAs. OSPF and default routes. <br />
          <span>Hands on</span> Configuring static route redistribution. </p>
        <li>Route aggregation</li>
        <p> Route summarisation. How to aggregate, CIDR,
          ASBR summarisation. <br />
          <span>Hands on</span> OSPF address
          summarisation. </p>
        <li>OSPF packet formats</li>
        <p> OSPF packets, protocol stack, packet flows,
          OSPF headers, neighbours, neighbour states,
          DRs, adjacencies, BDRs, DR election. <br />
          <span>Hands on</span> Analysing OSPF packets, troubleshooting. OSPF </p>
        <li>OSPF stub areas</li>
        <p> LSA types, area types, area architecture, stub
          areas, default routes, benefits &amp; disadvantages of
          stub areas, TSSAs, NSSAs, Type 7 LSAs. <br />
          <span>Hands on</span> Stub and TSSA configuration. </p>
        <li>IS-IS</li>
        <p> End systems, Intermediate systems, how IS-IS
          works, IS-IS router ID, Level 1, Level 2, IS-IS
          hierarchy. <br />
          <span>Hands on</span> Configuring IS-IS,
          troubleshooting IS-IS. </p>
        <li>The Internet</li>
        <p> Autonomous systems, Peering, transit, looking
          glasses. <br />
          <span>Hands on</span> Internet routing tables. </p>
        <li>Basic BGP</li>
        <p> IGPs, EGPs, What's BGP? BGP RIB, in/out
          process, tables peers, adding routes. <br />
          <span>Hands on</span> Simple configuration and troubleshooting. </p>
        <li>Routing IPv6</li>
        <p> Multi protocol routing, IPv6 addressing, IPv6
          routing tables, IPv6 static routes, OSPFv3, IS-IS
          and IPv6. <br />
          <span>Hands on</span> Routing IPv6. </p>
        <li>STP and L2 routing</li>
        <p> STP, RSTP, L2 IS-IS, Multi system link
          aggregation. <br />
          <span>Hands on</span> RSTP. </p>
        <li>MPLS</li>
        <p> Core MPLS, MPLS and the 7 layer model, MPLS
          protocol, MPLS standard, MPLS runs on routers,
          MPLS history, Why MPLS?, LSRs, PE and P
          router roles, FEC, swapping labels, MPLS packet
          format. <br />
          <span>Hands on</span> Enabling MPLS. Testing and
          troubleshooting of MPLS. </p>
        <li>Appendix</li>
        <p>  EIGRP: How EIGRP works, DUAL. </p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

LINX 2

<h3><b>Definitive IP routing training course description</b></h3>
        <p>An intensive hands on IP routing course leading to
          LINX Accredited Internet Technician stage 2 focusing
          on routing in an IP environment. The course
          concentrates on OSPF and IS-IS but also covers BGP
          and MPLS. Hands on sessions are used to reinforce
          the theory rather than teach specific manufacturer
          equipment. <br />
          <b>A multiple choice exam, leading to the LAIT II
          certification, is available after the course. The exam
          consists of 60 questions and lasts 2.0 hours. </b> </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Calculate subnet numbers in seconds.</li>
        <li>Configure and troubleshoot static routes.</li>
        <li>Explain how OSPF works.</li>
        <li>Build resilient networks with VRRP and OSPF.</li>
        <li>Implement and troubleshoot OSPF, IS-IS and
          VLANS.</li>
        <li>Evaluate and choose appropriate routing protocols for particular scenarios.</li>
        </ul>
        <b>An optional multiple choice exam, leading to the LAIT II certification, is included at the end of the course. The exam consists of 60 questions and lasts 2.0 hours.</b>
        <h5>
        <b>Definitive IP routing training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP Foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Definitive IP routing training course contents</b></h3>
      <ul>
        <li>Basic routing</li>
        <p> Review of LAIT I routing, reading routing tables. <br />
          
          <span>Hands on</span> Setting up a routed network. </p>
        <li>Static routes</li>
        <p> Why use static routes? Default routes. <br />
         
          <span>Hands on</span> Configuring static routes. </p>
        <li>First hop redundancy</li>
        <p> Default gateways, VRRP/HSRP/GLBP. Load
          sharing, critical IP addresses. <br />
          <span>Hands on</span> VRRP. </p>
        <li>Basic OSPF</li>
        <p> What is OSPF? Process IDs, passive interfaces. <br />
          <span>Hands on</span> Simple OSPF. </p>
        <li>Subnetting</li>
        <p> Bit boundary subnetting, calculating network
          numbers. <br />
         
          <span>Exercise:</span> Subnetting. </p>
        <li>OSPF overview</li>
        <p> Metrics, convergence, DV vs. Link state, IGPs,
          classless, OSPF features, load sharing, OSPF
          authentication. <br />
          <span>Hands on</span> OSPF features. </p>
        <li>OSPF within an area</li>
        <p> How OSPF works, LSAs, LSDB, router IDs, hellos,
          configuring hellos, exchange protocol. <br />
          <span>Hands on</span> Investigating OSPF structures.
			
         </p>
        <li> OSPF areas</li>
        <p>
          Scalability, why areas? Area IDs, area 0, ABRs,
          ABR resilience, areas &amp; LSDBs &amp; LSAs, virtual
          links. <br />
          <span>Hands on</span> Multi area OSPF. </p>
        <li>Redistribution</li>
        <p> Multiple routing protocols, common scenarios,
          routing distance, External LSAs, E1 and E2. Type
          4 LSAs. OSPF and default routes. <br />
          <span>Hands on</span> Configuring static route redistribution. </p>
        <li>Route aggregation</li>
        <p> Route summarisation. How to aggregate, CIDR,
          ASBR summarisation. <br />
          <span>Hands on</span> OSPF address
          summarisation. </p>
        <li>OSPF packet formats</li>
        <p> OSPF packets, protocol stack, packet flows,
          OSPF headers, neighbours, neighbour states,
          DRs, adjacencies, BDRs, DR election. <br />
          <span>Hands on</span> Analysing OSPF packets, troubleshooting. OSPF </p>
        <li>OSPF stub areas</li>
        <p> LSA types, area types, area architecture, stub
          areas, default routes, benefits &amp; disadvantages of
          stub areas, TSSAs, NSSAs, Type 7 LSAs. <br />
          <span>Hands on</span> Stub and TSSA configuration. </p>
        <li>IS-IS</li>
        <p> End systems, Intermediate systems, how IS-IS
          works, IS-IS router ID, Level 1, Level 2, IS-IS
          hierarchy. <br />
          <span>Hands on</span> Configuring IS-IS,
          troubleshooting IS-IS. </p>
        <li>The Internet</li>
        <p> Autonomous systems, Peering, transit, looking
          glasses. <br />
          <span>Hands on</span> Internet routing tables. </p>
        <li>Basic BGP</li>
        <p> IGPs, EGPs, What's BGP? BGP RIB, in/out
          process, tables peers, adding routes. <br />
          <span>Hands on</span> Simple configuration and troubleshooting. </p>
        <li>Routing IPv6</li>
        <p> Multi protocol routing, IPv6 addressing, IPv6
          routing tables, IPv6 static routes, OSPFv3, IS-IS
          and IPv6. <br />
          <span>Hands on</span> Routing IPv6. </p>
        <li>STP and L2 routing</li>
        <p> STP, RSTP, L2 IS-IS, Multi system link
          aggregation. <br />
          <span>Hands on</span> RSTP. </p>
        <li>MPLS</li>
        <p> Core MPLS, MPLS and the 7 layer model, MPLS
          protocol, MPLS standard, MPLS runs on routers,
          MPLS history, Why MPLS?, LSRs, PE and P
          router roles, FEC, swapping labels, MPLS packet
          format. <br />
          <span>Hands on</span> Enabling MPLS. Testing and
          troubleshooting of MPLS. </p>
        <li>Appendix</li>
        <p>  EIGRP: How EIGRP works, DUAL. </p>
      </ul>

Definitive IP routing for engineers

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you want to improve your or&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">your employees&#39;&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">customer service skills and manage your customer expectations successfully, feel free to check out my Training course focusing on this key topic.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics are crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing expectations - overall understanding</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Add values to the relationship with your clients</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Knowing and setting your limits with your customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Show genuine care to generate trust</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Having the right negotiation skills</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand and acknowledge your customers&rsquo; needs</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Awareness and adaptability to the different types of customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Overcoming challenges to make the experience better</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u>&nbsp;4 hours</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

Beyond Satisfaction - Customer service Training

Customer Experience

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Hospitality & Catering

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Hospitality

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey


Stoke on Trent

<h2>Course Details</h2><p>Level 3 Paediatric First Aid (PFA) On-Site (8 Delegates)

Suitability 
The Paediatric First Aid qualification is suitable for individuals aged 16 and above who work with, or care for, babies and children. These roles include teachers, nursery/pre-school staff, child-minders, nannies and au pairs.

Description
This course is divided into two units, allowing learners to cover both action for emergency situations, and the necessary treatment various other injuries or chronic conditions. The nationally accredited RQF level 3 qualification is recognised by Ofsted, Early Years Foundation Stage (EYFS) and enables settings to comply with the 2017 EYFS Statutory Framework amendments ('Millie's Law').

Course content
* Role of the Paediatric First Aider.                                  
* Bones, joints &amp; muscle injuries
* Primary Survey                                                                      
* Head &amp; Spinal injuries
* Secondary Assessment                                                     
* Foreign bodies &amp; eye injuries
* Resuscitation &amp; AED                                                           
* Chronic Medical conditions and illnesses
* Seizures                                                                                   
* Effects of heat &amp; cold
* Choking                                                                                   
* Electric shock incidents
* Wounds , Bleeding &amp; Shock                                             
* Burns and Scalds
* Bites &amp; Stings                                                                      
* Poisoning
* Anaphylaxis     

How is this course assessed? 
Assessment is ongoing by the instructor, along with a multiple choice question paper after each day, and a three-year qualification will be issued to those who satisfy the criteria. 

Price includes all apparatus &amp; Certificates for all delegates </p>

You Can Do It .Training

This qualification is suitable for those aged 16 and above who work with, or care for, children.

Lvl3 Paediatric First Aid On-Site

<h2>Building High-Performance Teams: In-House Training</h2>
 <p>This course pulls together the most current and popular theories and writings on this complex topic and presents this amalgamated view in a highly interactive workshop and activity-based approach. Students will understand and have the skills required to build and participate in high-performance project teams and will possess the insight to proactively affect change within their respective organizations by guiding the existing culture to one that promotes high performance.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Define a team and describe the optimum team size for effective performance</li>
 <li>Describe characteristics and guiding behaviors of high-performance teams</li>
 <li>Describe the major elements of each development stage in two distinct models</li>
 <li>Recognize cultural barriers in achieving high performance</li>
 <li>List the attributes of a high-performing corporate culture</li>
 <li>Assess your own corporate culture</li>
 <li>Discuss corporate leadership as a factor in building high-performance project teams</li>
 <li>Describe the three A's of selecting team members</li>
 <li>State three leadership responsibilities</li>
 <li>Describe leadership responsibilities, styles, and roles</li>
 <li>List and describe the eight components of the team charter model for building high-performance teams</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>The Nature of Teams</li> <li>Characteristics of High-Performance Teams</li> </ul> <h3>Understanding Team Development</h3> <ul> <li>Stages of Team Development - Model 1</li> <li>Stages of Team Development - Model 2</li> </ul> <h3>Designing a High-Performance Culture</h3> <ul> <li>Corporate Cultures</li> <li>Corporate Leadership</li> </ul> <h3>Establishing the Attributes of High Performance</h3> <ul> <li>Choosing the Right People</li> <li>Team Effectiveness</li> <li>Team Leadership</li> <li>The Team Charter Model</li> </ul>


                </section>

Building High-Performance Teams: In-House Training

<h3><b>Network fundamentals training course description</b></h3>
        <p>An intensive hands on IP foundation leading to LINX
          Accredited Internet Technician stage 1. The course
          focuses on all parts of TCP/IP including layers 4 to 7 on
          end stations as well as layer 3 on routers. The TCP/IP
          protocols are also studied to enable delegates to be
          able to troubleshoot TCP/IP using Wireshark. Hands on
          sessions are used to reinforce the theory rather than
          teach specific manufacturer equipment.<br />
          <b>A multiple choice exam, leading to the LAIT I
          certification, is available after the course. The exam
          consists of 40 questions and lasts 1.5 hours.</b> </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Use ping, traceroute and other tools to diagnose
          faults on a network.</li>
        <li>Configure IP on PCs and routers.</li>
        <li>Plan IP addresses and subnets.</li>
        <li>Analyse IP and TCP packets using an analyser.</li>
        <li>Troubleshoot TCP/IP.</li>
        </ul>
        <h5>
        <b>Network fundamentals training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p> None </p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Network fundamentals training course contents</b></h3>
      <ul>
        <li>What is TCP/IP?</li>
        <p> TCP and IP are protocols, 7 layer model, network
          layers, hardware/software layers, internetworking,
          protocols, What is IP? What is TCP? The internet,
          The IAB, RFCs.</p>
        <li> Ping and Wireshark</li>
        <p> Host configuration, IP addresses, subnet masks,
          default gateways, ping. <br />
          <span>Hands on </span>Base configuration. Testing
          with ping. Analysing packets with Wireshark. </p>
        <li>Switches and Wireshark</li>
        <p> Switches versus hubs, layer 2 forwarding table,
          flooding, broadcasts.<br />
          <span>Hands on</span> Building a
          switched based network. </p>
        <li>Configuring network devices</li>
        <p> Configuration options, console port, putty, telnet. <br />
          <span>Hands on</span> Configuring switches, telnet. </p>
        <li>IP</li>
        <p> IP packet format, protocol field, TTL, DiffServ,
          fragments, ICMP. <br />
          <span>Hands on</span> IP packet analysis. </p>
        <li>IP addressing</li>
        <p> 32 bits, dotted decimal, rules, networks, role of
          subnet masks, simple subnetting, prefix notation.
          Broadcasts, special use addresses. <br />
          <span>Hands on</span> Planning and implementing addressing. </p>
        <li>IP and the lower layers</li>
        <p> ARP, media not supporting ARP. <br />
          <span>Hands on</span> ARP. </p>
        <li>Routing</li>
        <p> What are routers? What routers do, default
          gateways, routing and addressing, routing tables,
          ways to update routing tables. <br />
          <span>Hands on</span> Building
          a routed network, traceroute. </p>
        <li>Routing protocols</li>
        <p> IGPs and EGPs, RIP, RIPv2, Why not to use RIP,
          OSPF, OSPF metrics, convergence, distance
          vector protocols, link state protocols. <br />
          <span>Hands on</span> OSPF, analysing routing tables, loopbacks. </p>
        <li>Network simulators</li>
        <p> Network simulators, EVE-NG, GNS3, CML. <br />
          <span>Hands on</span> Using EVE-NG. </p>
        <li>Subnetting</li>
        <p> Subnetting to the bit level, ranges, how prefixes
          are used. <br />
          <span>Hands on</span> Subnetting. </p>
        <li>VLANS and IP addressing</li>
        <p> What are VLANs, tagging, 802.1Q, Inter VLAN
          routing. <br />
          <span>Hands on</span> Inter VLAN routing. </p>
        <li>TCP and UDP</li>
        <p> Layer 4, port numbers, client ports, broadcasts
          multicasts and layer 4, UDP header, TCP header,
          connections, ACK, sliding windows, options,
          connection states. Sockets. <br />
          <span>Hands on</span> Analysing
          TCP packets. </p>
        <li>IPv4 address configuration</li>
        <p> Private addresses, NAT, NAPT, dynamic
          addressing, DHCP, link local addresses. <br />
          <span>Hands on</span> DHCP, NAT. </p>
        <li>IPv6</li>
        <p> What is IPv6, 128 bit addresses, address formats,
          IPv6 address allocation, header format, migration,
          dual stack, tunnelling, NAT64, DNS64. <br />
          <span>Hands on</span> IPv6 setup troubleshooting. </p>
        <li>IPv6 address configuration</li>
        <p> Static addressing, EUI-64 addresses, IPv6
          address order, SLAAC, DHCPv6. <br />
          <span>Hands on</span> SLAAC. </p>
        <li>Applications</li>
        <p> Clients, servers, HTTP, Email, resource sharing,
          VoIP, video, terminal emulation, remote desktop.
          Network management and SNMP.<br />
          <span>Hands on</span> Servers, TFTP, VoIP packet analysis. </p>
        <li>DNS</li>
        <p> Names and addresses, hosts file, how DNS
          works. FQDNs, DNS client configuration. <br />
          <span>Hands on</span> Troubleshooting DNS. </p>
        <li>Security</li>
        <p> Firewalls, firewall architectures, DMZ, how
          firewalls work, proxy servers, filtering, ACLs, IDS,
          VPNs, authentication, encryption, tunnels, secure
          protocols. <br />
          <span>Hands on</span> Firewalls, SSH </p>
        <li>Troubleshooting</li>
        <p> Methods, tools. Using the 7 layer model.
          Troubleshooting toolkits. <br />
          <span>Hands on</span> Fixing the
          network. </p>
      </ul>

Network fundamentals for engineers

<h3><b>LINX 1 training course description</b></h3>
        <p>An intensive hands on IP foundation leading to LINX
Accredited Internet Technician stage 1. The course
focuses on all parts of TCP/IP including layers 4 to 7 on
end stations as well as layer 3 on routers. The TCP/IP
protocols are also studied to enable delegates to be
able to troubleshoot TCP/IP using Wireshark. Hands on
sessions are used to reinforce the theory rather than
teach specific manufacturer equipment.<br />
          <b>A multiple choice exam, leading to the LAIT I
certification, is available after the course. The exam
consists of 40 questions and lasts 1.5 hours.</b> </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Use ping, traceroute and other tools to diagnose
          faults on a network.</li>
        <li>Configure IP on PCs and routers.</li>
        <li>Plan IP addresses and subnets.</li>
        <li>Analyse IP and TCP packets using an analyser.</li>
        <li>Troubleshoot TCP/IP.</li>
        </ul>
        <h5>
        <b>LINX 1 training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None. </p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LINX 1 training course contents</b></h3>
      <ul>
        <li>What is TCP/IP?</li><p> 
TCP and IP are protocols, 7 layer model, network
layers, hardware/software layers, internetworking,
protocols, What is IP? What is TCP? The internet,
The IAB, RFCs.</p><li>
		  
		  Ping and Wireshark</li><p> 
		  Host configuration, IP addresses, subnet masks,
default gateways, ping.  
		  <br /><span>Hands on </span>Base configuration. Testing
          with ping. Analysing packets with Wireshark.
		  
         </p><li>Switches and Wireshark</li><p>
Switches versus hubs, layer 2 forwarding table,
flooding, broadcasts.<br /><span>Hands on</span> Building a
switched based network.
</p><li>Configuring network devices</li><p>
Configuration options, console port, putty, telnet.
<br /><span>Hands on</span> Configuring switches, telnet.
</p><li>IP</li><p>
IP packet format, protocol field, TTL, DiffServ,
fragments, ICMP. <br /><span>Hands on</span> IP packet analysis.
</p><li>IP addressing</li><p>
32 bits, dotted decimal, rules, networks, role of
subnet masks, simple subnetting, prefix notation.
Broadcasts, special use addresses. <br /><span>Hands on</span>
Planning and implementing addressing.
</p><li>IP and the lower layers</li><p>
ARP, media not supporting ARP. <br /><span>Hands on</span> ARP.
</p><li>Routing</li><p>
What are routers? What routers do, default
gateways, routing and addressing, routing tables,
ways to update routing tables. <br /><span>Hands on</span> Building
a routed network, traceroute.
</p><li>Routing protocols</li><p>
IGPs and EGPs, RIP, RIPv2, Why not to use RIP,
OSPF, OSPF metrics, convergence, distance
vector protocols, link state protocols. <br /><span>Hands on</span>
OSPF, analysing routing tables, loopbacks.
</p><li>Network simulators</li><p>
Network simulators, EVE-NG, GNS3, CML. <br /><span>Hands on</span> Using EVE-NG.
</p><li>Subnetting</li><p>
Subnetting to the bit level, ranges, how prefixes
are used. <br /><span>Hands on</span> Subnetting.
</p><li>VLANS and IP addressing</li><p>
What are VLANs, tagging, 802.1Q, Inter VLAN
routing. <br /><span>Hands on</span> Inter VLAN routing.
</p><li>TCP and UDP</li><p>
Layer 4, port numbers, client ports, broadcasts
multicasts and layer 4, UDP header, TCP header,
connections, ACK, sliding windows, options,
connection states. Sockets. <br /><span>Hands on</span> Analysing
TCP packets.
</p><li>IPv4 address configuration</li><p>
Private addresses, NAT, NAPT, dynamic
addressing, DHCP, link local addresses. <br /><span>Hands on</span> DHCP, NAT.
</p><li>IPv6</li><p>
What is IPv6, 128 bit addresses, address formats,
IPv6 address allocation, header format, migration,
dual stack, tunnelling, NAT64, DNS64. <br /><span>Hands on</span>
IPv6 setup troubleshooting.
</p><li>IPv6 address configuration</li><p>
Static addressing, EUI-64 addresses, IPv6
address order, SLAAC, DHCPv6. <br /><span>Hands on</span>
SLAAC.
</p><li>Applications</li><p>
Clients, servers, HTTP, Email, resource sharing,
VoIP, video, terminal emulation, remote desktop.
Network management and SNMP.<br /><span>Hands on</span>
Servers, TFTP, VoIP packet analysis.
</p><li>DNS</li><p>
Names and addresses, hosts file, how DNS
works. FQDNs, DNS client configuration. <br /><span>Hands on</span> Troubleshooting DNS.
</p><li>Security</li><p>
Firewalls, firewall architectures, DMZ, how
firewalls work, proxy servers, filtering, ACLs, IDS,
VPNs, authentication, encryption, tunnels, secure
protocols. <br /><span>Hands on</span> Firewalls, SSH
</p><li>Troubleshooting</li><p>
Methods, tools. Using the 7 layer model.
Troubleshooting toolkits. <br /><span>Hands on</span> Fixing the
network. </p>
      </ul>

LINX 1

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><img src="https://images.cademy.co.uk/art-by-purnima/1f946b6c-ddfc-4430-8148-ab1d607d7f51/original.jpeg" style="width: 167px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 167px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">For all my amazing reviews please click the link below:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a data-fr-linked="true" href="https://www.craftcourses.com/providers/art-by-purnima/reviews" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://www.craftcourses.com/providers/art-by-purnima/reviews</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 4-week Online Course is suitable for complete beginners and improvers who would like to learn to paint in Watercolour.<br fr-original-style="" style="box-sizing: border-box;">Each session is 40 minutes and starts at 10.00-10.40 am<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* You will learn to prepare your watercolour paints and mix colours.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* You will learn a variety of watercolour techniques including, washes, wet in wet, graded, dry brush Flat Wash, and Loose watercolours see photos.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">*You will be taught live by your tutor online with step-by-step demonstrations and clear explanations of the various stages.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* Learners will then carry the various tasks alongside the tutor who will be at hand for any questions that you may have.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This is a 4 week course offered live online via zoom and the course is ongoing so you can join at any time.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="cancellation-policy">Cancellation and a full refund can be obtained up to 2 weeks before the course starts. Start dates may be amended on request.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What&#39;s included in the price?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online Tuition<br fr-original-style="" style="box-sizing: border-box;">Step by step Demonstrations via Zoom in the live class<br fr-original-style="" style="box-sizing: border-box;">Clear explanation from your Tutor<br fr-original-style="" style="box-sizing: border-box;">Reference handouts sent via email</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What you will need</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Start Kit Available from Tutor please email for details<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Watercolour paints - tubes or pans<br fr-original-style="" style="box-sizing: border-box;">Watercolour paper ( Cold Pressed 300 gsm 140lb)<br fr-original-style="" style="box-sizing: border-box;">Round watercolour brushes- size 4 and 6 ( or similar)<br fr-original-style="" style="box-sizing: border-box;">HB graphite pencil to draw image<br fr-original-style="" style="box-sizing: border-box;">Eraser<br fr-original-style="" style="box-sizing: border-box;">Mixing Palette<br fr-original-style="" style="box-sizing: border-box;">2 x jars of clean water<br fr-original-style="" style="box-sizing: border-box;">Kitchen paper<br fr-original-style="" style="box-sizing: border-box;">Hairdryer<br fr-original-style="" style="box-sizing: border-box;">Sketchbook<br fr-original-style="" style="box-sizing: border-box;">Tracing paper</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Art By Purnima

Watercolour Painting

Watercolour for All 4 week Online Course Monday Morning Via Zoom

General admission

Testimonials
"An inspiring and engaging course."
"Refreshing to hear the family's perspective."
"Your enthusiasm for the topic along with the knowledge and awareness you have given me has given me my mojo back! "
Summary 
This extensive, 2-3 day, CPD certified, blended course comprises of an interactive learning platform which includes:
Pre-recorded training videos (6-8.5hrs depending on modules accessed)
Downloadable independent learning workbook
Interactive on-line question forum through Padlet
Optional live practical problem solving events
Bonus videos focused on using night time positioning equipment
Final live review event with trainers Rachel Wright and Sarah Clayton (via Zoom)
On completion, delegates get access to materials designed for practitioners to deliver 24-hour postural care training to unpaid individuals and families who use their service
Please note that the course will take a minimum of 14 hours of independent learning with the option of completing further hours by covering more than one age bracket - the live sessions will be in addition to these 14 hours. Please ensure you allocate enough learning time to complete this course. It is expected that all independent learning is finished before the review events to enable you to fully participate in the discussions.
 	Date	Time (GMT)
Introductory event & access to course content	 4 Nov 2024	1300-1400 
Practical application session 1	 18 Nov 2024	 1300-1400
Practical application session 2	 2 Dec 2024 	 1300-1400
Final live review events	16 Dec 2024	 1030-1600
Course content access expires	 7 Jan 2025	 
Details 
Using pre-recorded training, interactive on-line content (through Padlet), self-directed learning and live events, this substantial and comprehensive blended training course keeps delegates interested, engaged and learning new ways to bring excellence to their 24-hour postural care provision and focuses on the often neglected lying position and how unsupported lying drives changes to a person's body shape which impacts sitting, standing and functional movement. 
You will have access to the online learning from 4th November 2024 and be provided with all the information you will need to complete the course. At 1pm (GMT) on 4th November you will then join the trainers for an introductory event via Zoom to provide an outline of the training and to answer any questions you may have. Over the next few weeks you can access the pre-recorded training videos and interactive online content to enable you to complete the workbook. On 16th December there will be a series of live discussion events for the specific ages the course covers to assess your learning (you must attend at least one of these events - please see below for further information). 
Why? 
People with complex needs, deserve a thorough, co-ordinated 24-hour postural care service. We only get one body and yet people with complex disabilities don't always get the 'annual service' afforded the equipment they use.
Posture Positive report (2020) found training is a key aspect to developing resilient and robust 24-hour postural care for people with complex needs. Every person with complex needs or limited movement requires a comprehensive 24-hour postural care service delivered in a personalised way. 
Who? 
The course is suitable for specialist physiotherapists, specialist occupational therapists and other highly trained healthcare professionals working in health, SEN and social care. 
The course breaks down the life span of a person as follows:
0-3 years
Children and young people in education
Adults
Older people an palliative care
Each delegate selects the aspects of the course relevant to their particular area of practice whilst having access to all the course resources.
What? 
On completion of the course, it is hoped delegates will be equipped with the knowledge needed to deliver an outstanding, person-centred, 24-hour postural care service. 
This course covers: 
Why is postural care such a big deal?
What is 24-hour postural care?
Identification of need
Predictable changes to body shape
Preventing, protecting and reversing body shape distortion
Postural care in the real world with real people
Special considerations for all stages of life
Monitoring and evaluating outcomes
Co-production in developing personalised postural care
You can focus on one specific age group or take a general approach allowing you to adapt the course to meet your own learning objectives. 
On 16th December the final live review events with the trainers via Zoom are available for the specific ages that the course covers. You must attend at least one of these live discussion (the one most relevant to your practice) but you are welcome to join all four. Please note the timings are GMT.
10.30am - 11.30am 0-3 years
11.45am – 12.45pm Children in education
1.45pm - 2.45pm Adults
3.00pm - 4.00pm Older people and palliative care
Training for individuals and family carers
On successful completion of the course, all delegates will gain access to bespoke training materials designed by parents for parents of people with complex needs. This includes ongoing trainer support for local therapists hosting the workshops, pre-recorded training videos, workbook and designated webpage.
Group discounts
Contact us to book this training for your team, department or organisation with group discounts and bespoke training opportunities or if you would prefer to be invoiced directly for this training email admin@bornattherighttime.com 
Trainers 
Rachel Wright (BSc) Founder of Born at the Right Time Rachel is author of The Skies I'm Under, finalist 2020 RCN Nursing Awards, trainer, qualified nurse and unqualified mum of three sons; one of whom has severe disabilities and life-limiting epilepsy. Occasionally she ties on her trainers and runs in a vague attempt to counteract her love for Salt ‘n Vinegar crisps, hummus and all things carbohydrate. 
Sarah Clayton (BSc, PGCE) CEO Simple Stuff Works Sarah is passionate about all things postural care. Sounds dull but it turns out that her passion translates into highly contagious enthusiasm. She has developed a range of accredited training courses accessible to health, social care and education practitioners. Sarah has four children, works full-time and can regularly be found wearing her jumper inside out. 

Born at the Right Time

Physiotherapy

Occupational Therapy

Allied Health

Allied Health Professions (AHP)

Occupational Therapy Assistant

Palliative Care

Hospice & Palliative Medicine

Occupational Therapist

Health & Social Care

Physiotherapy Support Worker

End Of Life Care

Physiotherapist

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying. 

24-hour Postural Care from Cradle to Grave (Nov 24-Jan 25)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-slate-fragment="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;">One hour webinar for co-drivers looking to take the step up from single venue stage rallies or road rallying to multi-venue stage rallies. Learn about roadbooks, timecards, timing and penalties, plus route notes and pace notes and many more hints and tips to become a successful stage co-driver.</span>


</p>

One hour webinar for co-drivers looking to take the step up from single venue stage rallies or road rallying to multi-venue stage rallies. Learn about roadbooks, timecards, timing and penalties, plus route notes and pace notes and many more hints and tips to become a successful stage co-driver. 

Rally Navigation Training Services

Sports & Fitness

Rally training webinar for co-drivers looking to take the step up from single venue stage rallies or road rallying to multi-venue stage rallies.

Multi Venue Stage Rally Co-Driving

<p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(62, 62, 62);">This qualification is aimed at those responsible for assisting in the development and maintenance of food safety systems in a food manufacturing, catering or related environment.</p><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">The objective of the qualification is to provide learners with the knowledge necessary to maintain food safety at all stages in manufacturing, catering and other related industries, for example those involved in distribution and storage.</p><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">We are very proud to offer this accredited qualification to those involved with any and all aspects in a food business relating to Food Safety.</p><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Holders of the qualification will have the knowledge necessary to be an integral part of a food business as well as part of Technical and Quality departments and HACCP team members.</p><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">The qualification is also relevant to those owning/managing smaller food businesses to give them the underpinning knowledge to develop a HACCP study and understand the fundamentals of food safety.</p><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">It is a good idea for attendees to already have some knowledge of food safety hazards and controls, however this is not essential as this course will provide the required knowledge and understanding.</p><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Food safety training (including HACCP) is regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.</p><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">This course has been accredited by the CPD Accreditation Office for delivery, structure and content. It</span> is brought to you by a selected CIEH registered Training Partner.</p>

This qualification is aimed at those responsible for assisting in the development and maintenance of food safety systems in a food manufacturing, catering or related environment.
The objective of the qualification is to provide learners with the knowledge necessary to maintain food safety at all stages in manufacturing, catering and other related industries, for example those involved in distribution and storage.
We are very proud to offer this accredited qualification to those involved with any and all aspects in a food business relating to Food Safety.
Holders of the qualification will have the knowledge necessary to be an integral part of a food business as well as part of Technical and Quality departments and HACCP team members.
The qualification is also relevant to those owning/managing smaller food businesses to give them the underpinning knowledge to develop a HACCP study and understand the fundamentals of food safety.
It is a good idea for attendees to already have some knowledge of food safety hazards and controls, however this is not essential as this course will provide the required knowledge and understanding.
Food safety training (including HACCP) is regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content. It is brought to you by a selected CIEH registered Training Partner.

Ask Sonia Limited

Food Safety

HACCP

Accredited Food Safety

CIEH Level 3 Food Safety in manufacturing. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

CIEH Level 3 Food Safety in Manufacturing (2 Days)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 4 week online Course is suitable for complete beginners and improvers who would like to learn to paint in Watercolour.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Each session is 40 minutes live on Tuesday evening and start at 7.00-7.40pm Via Zoom<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">On this Course you will:<br fr-original-style="" style="box-sizing: border-box;">* learn to prepare your water colour paints and mix colours.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* learn a variety of watercolour techniques including, washes, wet in wet, graded, dry brush Flat Wash, Loose watercolour see photos, we will cover a variety of subjects.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* will be taught live by your tutor online via zoom with step- by -step demonstrations and clear explanations of the various stages.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* Learners will then carry the various tasks alongside the tutor who will be at hand for any questions that you may have.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This is a 4 week course offered live online via zoom this course rolls on and new dates will be added.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What&#39;s included in the price?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online Tuition<br fr-original-style="" style="box-sizing: border-box;">Step by step Demonstrations via Zoom in the live class<br fr-original-style="" style="box-sizing: border-box;">Clear explanation from your Tutor<br fr-original-style="" style="box-sizing: border-box;">reference handouts sent via email</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What you will need</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Starter Kit Available from Tutor - Please email for details<br fr-original-style="" style="box-sizing: border-box;">Watercolour paints - tubes or pans<br fr-original-style="" style="box-sizing: border-box;">Watercolour paper ( Cold Pressed 300 gsm 140lb)<br fr-original-style="" style="box-sizing: border-box;">Round watercolour brushes- size 4 and 6 ( or similar)<br fr-original-style="" style="box-sizing: border-box;">HB graphite pencil to draw image<br fr-original-style="" style="box-sizing: border-box;">Eraser<br fr-original-style="" style="box-sizing: border-box;">Mixing Palette<br fr-original-style="" style="box-sizing: border-box;">2 x jars of clean water<br fr-original-style="" style="box-sizing: border-box;">Kitchen paper<br fr-original-style="" style="box-sizing: border-box;">Hairdryer<br fr-original-style="" style="box-sizing: border-box;">Sketchbook<br fr-original-style="" style="box-sizing: border-box;">Tracing paper</p>
<h2 fr-original-style="" style="box-sizing: border-box;">Suitable for</h2>
<ul fr-original-style="" fr-original-class="fa-ul course-checklists" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Adults</li>
<li fr-original-style="" style="box-sizing: border-box;">Engagement, birthdays &amp; anniversaries</li>
<li fr-original-style="" style="box-sizing: border-box;">Intermediate level</li>
<li fr-original-style="" style="box-sizing: border-box;">Seniors</li>
<li fr-original-style="" style="box-sizing: border-box;">Suitable for beginners</li>
<li fr-original-style="" style="box-sizing: border-box;">Teenagers</li>
<li fr-original-style="" style="box-sizing: border-box;">Wheelchair users</li>
</ul>

Watercolour Techniques for All - 4 week Online Course Tuesday Evenings Via Zoom

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-slate-fragment="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;">One hour webinar to help prepare rally competitors for the transition to writing your own pace notes. Covering equipment needed, how to prepare, how to practice and a quick overview of Easywrite Steering Wheel Cover. What makes good pace notes - find out, it could be the most cost effective performance advantage available. All attendees will receive a 10% off Easywrite products from Rally Navigation Training Services.</span>

</p>

One hour webinar to help prepare rally competitors for the transition to writing your own pace notes. Covering equipment needed, how to prepare, how to practice and a quick overview of Easywrite Steering Wheel Cover. What makes good pace notes - find out, it could be the most cost effective performance advantage available. All attendees will receive a 10% off Easywrite products from Rally Navigation Training Services. 

Rally training webinar covering making pace notes for special stage rallying.

Rally Pacenote Writing for Beginners

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Thornton

Staines

Lincoln

Newark


The candidate journey is the process job applicants go through when interacting with Noble Foods. It encompasses every interaction in person and online, from the moment a candidate first becomes aware of us to the final hiring decision – and even beyond.

You play a key role in the successful recruitment of new starters. It’s important that you have the skills to navigate all stages of the recruitment process to give the candidates the best experience, hire top talent and ensure we remain legally compliant.

What does the course cover?
What is the candidate journey and why is it important?
The role of the line manager
Legal Compliance
The Noble Foods Candidate Journey
How to fill out a Requisition
How to post a job
Selection Process
Interviews
Flexible Working Requests


Noble Foods

The Candidate Journey

The Review and Planning Party will help you discover what went well in 2024, what obstacles tripped you up (and keep doing so!) and anything you've learned to take into 2025. The planning stage is looking forward with your goals, managing the self-limiting beliefs and sabotaging characters and exploring how you can move along your business journey, so when January 2026 arrives, you can say, lots have changed for the better. It's going to be a party because we get to celebrate the wins of the group and connect and learn from each other. We will work through a prepared worksheet together that you'll receive before the party begins and the interactions and me as your guide will move us through the process.

The Flo Coach

Where do you want to be this time next year in your business? Review 2024 and Plan 2025.

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