If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.
Regular expressions training course description Regular expressions are an extremely powerful tool for manipulating text and data. They are now standard features in a wide range of languages and popular tools, including Python and MySQL. Regular expressions allow you to code complex and subtle text processing that you never imagined could be automated. Once you've mastered regular expressions, they'll become an invaluable part of your toolkit. You will wonder how you ever got by without them. What will you learn Use Regular Expressions. Troubleshoot Regular Expressions. Compare RE features among different versions. Explain how the regular expression engine works. Optimize REs. Match what you want, not what you don't want. Regular expressions training course details Who will benefit: Anyone looking to use regular expressions. Prerequisites: None. Duration 1 day Regular expressions training course contents Introduction to Regular Expressions Solving real problems, REs as a language, the filename analogy, language analogy, RE frame of mind, searching text files: egrep, egrep metacharacters, start and end of the line, character classes, matching any character with dot, alternation, ignoring differences in capitalization, word boundaries, optional items, other quantifiers: repetition, parentheses and backreferences, the great escape, expanding the foundation, linguistic diversification, the goal of a RE, more examples, RE nomenclature, Improving on the status quo. Extended introductory examples A short introduction to Perl, matching text with regular expressions, toward a more real-world example, side effects of a successful match, Intertwined regular expression, intermission, modifying text with regular expressions, example: form letter, example: prettifying a stock price, automated editing, a small mail utility, adding commas to a number with lookaround, text-to-HTML conversion, that doubled-word thing. Regular expression features and flavours The regex landscape, origins of REs, care and handling of REs, Integrated handling, procedural and object-oriented handling, search-and-replace example. strings character encodings and modes, strings as REs, character-encoding issues, unicode, regex modes and match modes, common metacharacters and features, character representations, character classes and class-like constructs, anchors and other 'zero-width assertions', comments and mode modifiers, grouping capturing conditionals and control. The mechanics of expression processing Two kinds of engines, new standards, regex engine types, from the department of redundancy department, testing the engine type, match basics, about the examples, rule 1: the match that begins earliest wins, engine pieces and parts, rule 2: the standard quantifiers are greedy, regex-directed versus text-directed, NFA engine: regex-directed, DFA engine: text-directed, first thoughts: NFA and DFA in comparison, backtracking, two important points on backtracking, saved states, backtracking and greediness, more about greediness and backtracking, problems of greediness, multi-character 'quotes', lazy quantifiers, greediness and laziness, laziness and backtracking, possessive quantifiers and atomic grouping, possessive quantifiers ?, +, *+, ++ and {m,n}+, the backtracking of lookaround, is alternation greedy? taking advantage of ordered alternation, NFA DFA and posix, the longest-leftmost', posix and the longest-leftmost rule, speed and efficiency. Practical regex techniques Continuation lines, matching an IP address, working with filenames, matching balanced sets of parentheses, watching out for unwanted matches, matching delimited text, knowing your data and making assumptions, stripping leading and trailing whitespace, matching and HTML tag, matching an HTML link, examining an HTTP URL, validating a hostname, plucking a hostname, plucking a URL, parsing CSV files. Crafting an efficient expression Efficiency vs. correctness, localizing greediness, global view of backtracking, more work for POSIX NFA, work required during a non-match, being more specific, alternation can be expensive, benchmarking, know what you re measuring, benchmarking with Python, common optimisations, the mechanics of regex application, pre-application optimizations, optimizations with the transmission, optimization of the regex itself, techniques for faster expressions, common sense techniques, expose literal text, expose anchors, lazy versus greedy: be specific, split into multiple REs, mimic initial-character discrimination, use atomic grouping and possessive quantifiers, lead the engine to a match, unrolling the loop, observations, using atomic grouping and possessive quantifiers, short unrolling examples, unrolling C comments, the free flowing regex, a helping hand to guide the match, a well-guided regex is a fast regex.
This in-depth training course, you will deepen your knowledge of the lifestyle and biological factors that cause strokes, how to recognise the signs of a stroke attack, stroke first aid procedures and post-stroke care provision.
Helping people become more efficient in how they manage and prioritise their working day, and for leaders and managers, how they can work efficiently by collaborating effectively with their people.
Introducing Therapy for Rumination Package: Breaking Free from Overthinking and Cultivating Mindful Awareness Are you struggling with rumination, finding it challenging to break free from repetitive and intrusive thoughts that lead to stress and anxiety? Miss Date Doctor’s Therapy for Rumination Package offers you expert support and guidance to manage overthinking and cultivate a more mindful and present-focused mindset. Rumination involves getting caught in a cycle of obsessive thoughts and excessive self-reflection, often leading to emotional distress. Our experienced therapists are dedicated to helping you understand and address rumination, enabling you to regain control of your thoughts and emotions. Here’s how the Therapy for Rumination Package can support you: Understanding Rumination: Our therapists will help you understand the nature of rumination and its impact on your emotional well-being. Cognitive Restructuring: We’ll work on cognitive restructuring techniques to challenge negative thought patterns and replace them with more constructive and balanced thinking. Mindfulness Practices: Therapy for rumination includes mindfulness exercises to help you cultivate present-focused awareness and reduce excessive thinking. Emotional Regulation: Our therapists will guide you in developing effective strategies to manage and regulate emotions triggered by rumination. Breaking the Cycle: We’ll assist you in breaking free from the cycle of rumination, preventing its negative effects on your mental and emotional health. Positive Coping Mechanisms: Therapy will focus on helping you develop positive coping mechanisms to manage stress and anxiety more effectively. Self-Compassion: We’ll encourage self-compassion and self-care practices to promote emotional healing and well-being. Goal Setting: Together with your therapist, you’ll set achievable goals to work towards reducing rumination and fostering a more balanced thought process. The Therapy for Rumination Package at Miss Date Doctor is designed to empower you to manage overthinking and create a more mindful and present-oriented mindset. Our compassionate therapists provide a safe and supportive space to explore your thought patterns, allowing you to work towards emotional healing and inner peace. Invest in your mental well-being and take the first step towards breaking free from rumination with the Therapy for Rumination Package. Embrace the opportunity to cultivate mindfulness, reduce stress, and foster a more balanced and positive thought process. Let our experienced therapists guide you towards a brighter and more emotionally fulfilling future, free from the burden of rumination. 4 x 1 hour sessions https://relationshipsmdd.com/product/therapy-for-rumination-package/
Introducing our Local Relationship Counselling Services Package – a comprehensive solution designed to strengthen and nurture your relationship. At Miss Date Doctor, we understand that every couple’s needs are unique, which is why we offer a range of tailored services to cater to your specific requirements. With the flexibility to choose any of our offices, we ensure convenience and accessibility for all our valued customers. Our team of expert relationship coaches is dedicated to helping you navigate through the challenges and complexities of modern relationships. Our Local Relationship Counselling Services Package covers a wide array of areas, addressing common concerns and providing guidance in the following key areas: Communication Enhancement: Effective communication is the cornerstone of any successful relationship. Our coaching package equips you with valuable tools and techniques to improve communication, fostering greater understanding and connection between you and your partner. Conflict Resolution: Conflicts are inevitable in relationships, but how we handle them can make all the difference. Our relationship coaching services provide you with valuable insights and strategies to resolve conflicts amicably, promoting harmony and mutual growth. Trust Building: Trust forms the foundation of a healthy relationship. Our experienced coaches will guide you through exercises and discussions aimed at rebuilding trust, overcoming past issues, and cultivating a stronger bond. Intimacy and Emotional Connection: Enhancing intimacy and fostering emotional connection are vital for a fulfilling relationship. Our package offers guidance on building intimacy, reconnecting on a deeper level, and reigniting the spark that initially brought you together. Goal Setting and Future Planning: Together, we’ll help you and your partner identify shared goals, clarify individual aspirations, and work towards building a shared vision for the future. Our relationship coaching services provide a roadmap for aligning your ambitions and creating a fulfilling life together. By choosing our Local Relationship Counselling Services Package, you’re investing in a supportive and confidential environment where you and your partner can explore your relationship dynamics and work towards a happier, healthier future. Our commitment to personalized care, coupled with the freedom to select the most convenient office location for your sessions, ensures that you receive the best possible support for your unique relationship journey. Don’t let the challenges of maintaining a fulfilling relationship overwhelm you. Take the first step towards a more harmonious partnership by opting for our Local Relationship Counselling Services Package today. Trust in our expertise, and let us guide you towards a happier, more fulfilling relationship. 1 hour 3 sessions https://relationshipsmdd.com/product/local-relationship-counselling-services-package/
Introducing Therapy for Trauma Package: Empowering Healing and Renewed Strength Have you experienced a traumatic event that continues to affect your life, leaving you with emotional wounds and distressing memories? Miss Date Doctor’s Therapy for Trauma Package offers you compassionate and specialized support to navigate the healing journey, fostering resilience, and reclaiming your life. Trauma can have a profound impact on your mental and emotional well-being, often leading to feelings of fear, anxiety, and helplessness. Our experienced therapists are dedicated to providing a safe and supportive space for you to process your trauma, empowering you to find strength and renewal in the face of adversity. Here’s how the Therapy for Trauma Package can support you: Safe and Non-Judgmental Environment: We offer a safe and non-judgmental space where you can share your trauma experiences without fear. Trauma-Informed Approach: Our therapists are trained in trauma-informed care, recognizing the unique needs and sensitivities of trauma survivors. Processing Traumatic Memories: Therapy will focus on helping you process and integrate traumatic memories in a healthy and manageable way. Emotional Regulation: We’ll work on emotional regulation techniques to help you cope with intense emotions related to trauma. Creating Coping Strategies: Therapy for trauma equips you with coping strategies to manage triggers and promote emotional well-being. Rebuilding Trust and Safety: If applicable, we’ll address issues of trust and safety, helping you feel more secure in your environment. Supportive Healing: Our therapists will guide you towards healing and recovery at a pace that feels comfortable for you. Post-Traumatic Growth: We’ll focus on fostering post-traumatic growth, empowering you to find strength and meaning from your experiences. The Therapy for Trauma Package at Miss Date Doctor is designed to support your healing journey and empower you to overcome the impact of trauma. Our compassionate therapists are committed to walking alongside you on this path of renewal and resilience. Invest in your emotional well-being and take the first step towards healing with the Therapy for Trauma Package. Embrace the opportunity to process your trauma, find renewed strength, and reclaim your life after adversity. Let our experienced therapists guide you towards emotional healing, growth, and a brighter future beyond trauma. 5 X 1 hour sessions https://relationshipsmdd.com/product/therapy-for-trauma-package/