Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding
Our Health & Safety Awareness Course at Knight Training provides you with an understanding of health and safety in construction so which you can later use to apply for the CSCS Green Card. Come and train with us now at https://knight.training/products/1-day-health-and-safety-awareness-green-card-qualsafe
Introduction to Agile and Scrum: In-House Training This half-day course provides an overview of Agile principles and mindset, and the Scrum framework as a key Agile approach. It will provide you with the key benefits of an Agile approach, and its differences with the traditional Waterfall method. Lastly, as Agile is looked upon more frequently as an alternative delivery method, you will review situations where Agile can be adapted outside of software development, where it is most commonly used. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts and roles and responsibilities Illustrate Agile approaches outside of Software Development Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile Benefits Agile Methods Overview of Scrum Scrum Overview Scrum Events Scrum Artifacts Scrum Roles Definition of Done Agile Approaches Outside of Software Development Agile in other environments Product Development Course Development Marketing Agile Project Candidates Summary What Agile is not... Concerns and Pitfalls
First Aid at Work (RQF) accredited course delivered by Health Care Professionals
Mastering Critical Conversations: In-House Training We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan
The Flexible Leader – The Future of Leading Hybrid Teams, 1 day training course delivered in Nottingham Provides delegates with an opportunity to explore the potential benefits of a flexible working environment, as well as an exploration of the key skills and attributes managers/leaders need to succeed in the evolving ecosystem of hybrid work. Whether you and the team work part-time, work remotely, or have odd days in the office, the session will help you be more effective and confident – ensuring the best from individuals, keeping the team informed and motivated, whilst managing performance and increasing efficiency.
Ruralink Training the home of The Rural Facilitator and the only source of professional learning for Integrated Local Delivery (ILD) practitioners.
This professional one-day massage course is designed for the upper back, shoulders, upper arms, neck, scalp and finishing with the face whilst the client remains seated in an upright position. Indian head massage is one our most popular courses at a very affordable price. It is an extremely effective therapy that has evolved from traditional techniques practiced in India as part of family rituals for over a thousand years.
Nottingham woodworking courses at woodworker in for beginners. Learn more about working with wood and woodworking tools, including chisels, planes and power tools. woodworker.org.uk
This professional one-day course is designed to teach you how to give a luxury holistic facial treatment and massage. You will gain confidence to work professionally with different skin types and develop an awareness of how facials work to improve physical as well as emotional well-being, relieve stress and tension. Underpinning this qualification, you will develop a knowledge of health and safety practices in a salon environment and how to promote client care and communications in beauty related industries. Our one-day professional diploma course for will prepare you to understand these processes and to safely treat your pregnant clients with nurturing and healing massage through all stages of their pregnancy, and to ease the common discomforts associated with pregnancy. Indian head massage is one our most popular courses at a very affordable price. It is an extremely effective therapy that has evolved from traditional techniques practiced in India as part of family rituals for over a thousand years.