ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.
About this Training Course On a day-to-day basis, one of the most common technologies utilised in well intervention is Coiled Tubing. This is prevalent in the oil industry and the technology is used during drilling, completion and production phases of Oil & Gas wells worldwide. This 5 full-day course will look at the following areas: Equipment for surface and pressure control Assembly components for bottom-hole Details of the different types of interventions performed with Coiled Tubing, and How to deal with fatigue and corrosion. The aim of this course is to enable the participants to gain key knowledge that they will require to actively and efficiently participate in the planning, design, and / or execution of a Coiled Tubing intervention. With this, the participants will learn how to calculate the string operating limits and the volumes and rates during nitrogen interventions. The course will walk the participants through the emergency responses and contingencies to deal with in various scenarios. Time will be allocated for the participants to work on the practical exercises as well as real field cases and problems. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By the end of the course, the participants will be able to: Plan, design, manage and execute interventions for Coiled Tubing Enhance operational performance during interventions for Coiled Tubing Explain the recommended equipment for various Coiled Tubing field conditions and applications Discuss the proper pressure control equipment for any particular well condition Learn about the most commonly used downhole tools and explain their function Understand how to calculate and define string limits for Coiled Tubing Learn how to work safely with liquid nitrogen Target Audience This course is aimed at Drilling and completion engineers Production engineers Surface/subsurface engineers Operations engineers Service company managers Field engineers This course will also benefit professionals who would like to increase their knowledge in the planning, design and/or execution of Coiled Tubing and Liquid Nitrogen interventions. Course Level Basic or Foundation Training Methods Other than the daily quizzes to reinforce the materials presented in the session, the participants will work through exercises such as: Selecting suitable BHAs for various operations Rigging up equipment in the correct order and preparing an outline testing programme Carrying out suitable calculations to perform an N2 lift Preparing an outline programme for a balanced cement plug Identifying issues in various videos & photos and suggesting mitigations Basic N2 safety quiz Final exercise will be preparing an outline programme for a Proppant Clean out, including a detailed Risk Register and Mitigation options Trainer Your expert course instructor has over 40 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in well intervention and completions. After a number of years working for intervention service companies (completions, slickline & workovers), he joined Shell as a well service supervisor. He was responsible for the day-to-day supervision of all well intervention work on Shell's Persian/Arabian Gulf platforms. This included completion running, coil tubing, e-line, slickline, hydraulic workovers, well testing and stimulation operations. An office-based role as a senior well engineer followed. He was responsible for planning, programming and organising of all the well engineering and intervention work on a number of fields in the Middle East. He had a brief spell as a Site Representative for Santos in Australia before joining Petro-Canada as Completions Superintendent in Syria, then moved to Australia as Completions Operations Superintendent for Santos, before returning to Shell as Field Supervisor Completions and Well Interventions in Iraq where he carried out the first ever formal abandonment of a well in the Majnoon Field. While working on rotation, he regularly taught Completion Practices, Well Intervention, Well Integrity and Reporting & Planning courses all over the world. In 2014, he started to focus 100% on training and became the Technical Director for PetroEDGE. Since commencing delivering training courses in 2008, he has taught over 300 courses in 31 cities in 16 countries to in excess of 3,500 participants. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.
Scrum Product Owner Exam Prep: In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need The Professional Scrum Product Owner™ I (PSPO I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSPO I credential holders demonstrate an intermediate understanding of the Scrum framework, and how to apply it to maximize the value delivered with a product. They will exhibit a dedication to continued professional development, and a high level of commitment to their field of practice. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Product Owner Workshop, which is aligned with The Scrum Guide™. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. See additional exam details on the next page. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps
Scrum Master Exam Prep This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps
About this Training Course There are various kinds of geophysical data available. They are separated into seismic and non-seismic (multi-physics) data. Non-seismic or multi-physics data (which includes gravity, magnetics, electrical, electromagnetics, spectral etc - apart from providing complimentary information to seismic) is the main source of information for very shallow subsurface applications such as engineering, mapping pollution, archaeology, geothermal energy, and related areas. This 5 full-day blended course will focus specifically on seismic data which is the main method used in the Oil & Gas industry. In this blended course, participants will be equipped to understand that seismic data represents the movement of the surface, resulting from waves generated by a source, dynamite or vibrator which are reflected by changes in the subsurface rocks. The basic principles of acquisition and processing will be explained and insights into advanced methods, allowing a much more accurate interpretation of seismic data than previously considered possible, will also be provided. This blended course contains an introduction to Machine Learning and its important role in all aspects of seismic acquisition, processing, and interpretation. There is no need to know in detail how the algorithms work internally but it is necessary to know how to use them correctly to achieve optimum results. Training Objectives By attending this course, participants will be able to acquire the following: Obtain an understanding of the strengths and limitations of geophysical methods, specifically seismic, and the costs and risks involved, and how to reduce these. Be able to communicate more effectively with staff in other disciplines. Understand the potential applications of seismic data and know how to formulate the requirements needed for prospect and field evaluation. Gain an awareness of modern seismic technology. Apply the learning in a series of practical, illustrative exercises. Know what types of questions to ask to assess the necessary quality of a seismic project in its role in a sequence of E&P activities Target Audience The blended course is intended for non-geophysicists who have intensive interaction with geophysicists. But it may be of interest to those who want to know about the recent progress made in geophysics, leading to amazing imaging results, which could not be imagined a decade ago. The blended course will bring to the attention of the geologists, petrophysicists and reservoir/petroleum engineers an awareness of how the data they will work with is acquired and processed by the geophysicist. It will introduce the concepts that are of importance in geophysics and thus relevant for non-geophysicists to know and be able to communicate with geophysicists as well as formulate their requests. Course Level Intermediate Trainer Your expert course leader has degree in Geology (University of Leiden), a Master's degree in Theoretical Geophysics (University of Utrecht) and a PhD in Utrecht on 'Full wave theory and the structure of the lower mantle'. This involved forward modelling of P- and S-waves diffracted around the core-mantle boundary and comparison of the frequency-dependent attenuation of the signal with those obtained from major earthquakes observed at long offsets in the 'shadow zone' of the core. These observations were then translated into rock properties of the D' transition zone. After his PhD, he joined Shell Research in The Netherlands to develop methods to predict lithology and pore-fluid based on seismic, petrophysical and geological data. He subsequently worked for Shell in London to interpret seismic data from the Central North Sea Graben. As part of the Quantitative Interpretation assignment, he was also actively involved in managing, processing and interpreting Offshore Seismic Profiling experiments. After his return to The Netherlands, he headed a team for the development of 3D interpretation methods using multi-attribute statistical and pattern recognition analysis on workstations. After a period of Quality Assurance of 'Contractor' software for seismic processing, he became responsible for Geophysics in the Shell Learning Centre. During that period, he was also a part-time professor in Applied Geophysics at the University of Utrecht. From 2001 to 2005, he worked on the development of Potential Field Methods (Gravity, Magnetics) for detecting oil and gas. Finally, he became a champion on the use of EM methods and became involved in designing acquisition, processing and interpretation methods for Marine Controlled Source EM (CSEM) methods. After his retirement from Shell, he founded his own company, specialising in courses on acquisition, processing and interpretation of geophysical data (seismic, gravity, magnetic and electromagnetic data), providing courses to International and National energy companies. In the last couple of years, he became keenly interested in the use of Machine Learning in Geophysics. Apart from incorporating 'Artificial Intelligence' in his courses, he also developed a dedicated Machine Learning course for geophysics. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this Training Course This 3 full-day course provides a sound review of Pipeline Integrity Management strategies, in compliance with regulatory requirements, including self-assessment. The course is highly interactive and takes the form of lectures and case studies. On completion of the course, the participants will have a solid understanding of the procedures, strengths, limitations, and applicability of the main issues that comprise a Pipeline Integrity Management Program. The course incorporates API 1160 / 1173 and ASME B31.8S, and explains in detail the pipeline integrity requirements described in these standards. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Objectives of this course: Explore the latest techniques used to develop a comprehensive integrity management program covering both pipelines and their associated facilities Determine the necessary elements of such a program described in detail with examples of typical program content including an overarching view of where detailed risk analysis and defect assessment fits in the program Understand the scopes and contents of pipeline integrity standards i.e. API 1160 / 1173 and ASME B31.8S On completion of this course, the participants will be able to understand: Codes used in developing Integrity Management Plans, API 1160 / 1173 and ASME B31.8S, others The elements of an Integrity Management Plan Threat assessment Critical aspects of risk assessment Prevention and mitigation measures Characteristics and limitations of different inspection methods A risk-based approach to maintenance Target Audience The course is intended for supervisors, engineers and technicians responsible for ensuring the adequate protection of pipeline assets. In addition, maintenance planners, regulators and service providers to the pipeline industry will also benefit from attending this course. Course Level Basic or Foundation Trainer Your expert course leader is a Ph.D. Metallurgical Engineer with advanced expertise in asset integrity management of oil & gas production facilities, corrosion control, materials selection, chemical treatments, pipeline pigging, inspections, fitness-for-service evaluations, failure analysis and related consulting. He has 40 years of experience working for BP in Asia and South America, Amoco in the US, Intertek, and four years with Applus-Velosi in Southeast Asia. Practical Work Experience: AIM consultant with focus on Southeast Asia operations and clients Direct technical interface with clients on Velosi services Technical consultant for ongoing regional contracts and lead roles as auditor, instructor or facilitator Main clients have included the following organisations: BP and Vico Indonesia, Pertamina Offshore Northwest Java and West Madura Offshore (Indonesia), NCSP (Vietnam), ADCO-OPCO (Abu Dhabi), Thang Long (Vietnam), Exxon-Mobil (Malaysia) and Mubadala Petroleum (Indonesia). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable
About this Training Course Managed Pressure Drilling (MPD) offers opportunities to improve safety and efficiency in drilling, and it is increasingly recognised by operators and regulators. MPD aims to cost effectively resolve chronic drilling problems that contribute to non-productive time. This 3 full-day course provides participants with an understanding of the MPD techniques and equipment. The course starts with the design requirements for an MPD operation. It covers all MPD methods, including constant bottom hole pressure and mud cap drilling operations. It also includes all of the rig types - both onshore and offshore - and MPD. MPD equipment is presented in detail and the design aspects of the well are also examined. Training Objectives This course aims to provide participants with a good understanding of the various aspects of managed pressure drilling. It also enables participants to gain knowledge of planning MPD operations, type of equipment and the equipment requirements for both onshore and offshore and MPD operations. At the end of the course, participants will be able to: Understand the variations in MPD Design MPD operations for various techniques Understand the engineering requirements of MPD Define MPD equipment requirements Understand operational and well control aspects of MPD Target Audience This course is designed for engineers, managers and service providers who are about to use MPD techniques and are trying to better understand the associated complexities and challenges surrounding MPD. Trainer Your expert course leader was born and raised in Nijmegen, Netherlands. He holds an MSc in Drilling Engineering from The Robert Gordon University in Aberdeen and has over 39 years of oilfield experience. He started in the industry back in 1977 as a Mud logger before becoming a wellsite drilling engineer in 1980 working mainly in the Middle East and West Africa. In 1988, he joined Shell in in the Southern North Sea. In 1995, he joined Smedvig in Norway and worked on a number of deepwater wells as well as on underbalanced drilling operations. In 1999, he started Leading Edge Advantage in Aberdeen and worked in coiled tubing, underbalanced and managed pressure drilling. In 2004, he joined Weatherford as Regional Engineering Manager in Singapore and developed the first ultra deepwater MPD systems. In 2010, he joined SPT Group specializing in well control and hydraulics modelling. SPT Group was later acquired by Schlumberger in 2012. At Schlumberger, he was Drilling Adviser, with a focus on well control, relief well planning and MPD. During that time, he was also an instructor for NExT teaching numerous well engineering courses. In 2015, he joined Wild Well as Engineering Manager in Asia and in February 2017, he became an independent consultant concentrating on provision of drilling engineering training. He has written and presented numerous papers and authored several chapters in the SPE Advanced Technology books. He is an active committee member and speaker on numerous SPE Workshops around the world. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this Training Course This 5 full-day course will focus on geological fundamentals: how different basin types differ in subsidence mechanisms, basin cycles, heat flow through time, depositional systems, structural styles and their type of petroleum systems. This will allow participants to make realistic interpretations in new areas; interpretations that are consistent with the specific basin type and to be expected depositional systems and structural styles. In addition, through simple paper-based exercises, the course will provide background and understanding of how some of the typical PBE products are made: creaming curves, Field-size plots and Yet-to-find. Finally, the essentials of commercial assessments will be covered. Training Objectives To provide participants with a sound understanding how, and under which conditions different basin types develop, and what the impact of their development is on the typical petroleum systems of these different basin types. To teach evaluation techniques that assist in the regional understanding and illustration of sedimentary basins and their development. While some of these techniques can be done using computers, in the course these will be done 'by hand' for maximum understanding. Target Audience This course is designed in the first place for geoscientists working in exploration and their direct supervisors. The course is also very instructive for specialist staff working closely with exploration staff such as (bio)stratigraphers, geochemists, basin modelers, structural geologists, geophysicists, reservoir engineers and petrophysicists. Course Level Intermediate Training Methods Each topic is introduced by a lecture, and leaning is re-enforced by practical exercises (on paper). There is ample time for discussions of general issues and any specific questions participants may have. For several exercises participants will be invited to do exercises on a basin of their choice, which will make the course more impactful for the participants. Participants will be provided with the following pre-read material: Concepts of Conventional Petroleum Systems. De Jager, J. (2020). Invited contribution for Regional Geology and Tectonics Volume 1: Global Concepts, Techniques and Methodology (eds: Adam, J., Chiarelly, D. & Scarselli, N. Play-Based Exploration of the petroleum potential of the Tremp-Graus, Ainsa and eastern Jaca Sub-basins in the southern De Jager, J & van Winden, M. (2020). invited contribution for Digital Learning - Multi-scale analysis of depositional systems and their subsurface workflows (eds: Grötsch, J. & Pöppelreiter, M.), EAGE. Trainer Your expert course leader has a PhD in Geology from the University of Utrecht. He worked for 31 years (1979 -2010) with Shell as an exploration geologist in a variety of functions across the globe. As Principle Technical Expert, he was responsible for ensuring that Risk & Volume assessments were carried out consistently and correctly in all of Shell's exploration units. In this capacity, he led and participated in countless prospect review sessions and developed and conducted a successful in-house course on Risks & Volume assessment. As manager of the Exploration Excellence Team, he performed in depth analysis of basins and plays and provided advice on exploration opportunities to senior management. Together with his team, he visited most of Shell's exploration offices, working hands-on with Shell's local exploration teams to generate new play and prospect ideas and to suggest evaluation techniques and technologies to apply. In 2010, he was appointed as extraordinary professor Regional and Petroleum Geology at the VU university of Amsterdam and in 2012 also at the University of Utrecht. He was visiting professor at the University of Malaya (Malaysia). Through his own consultancy, as of 2010, he provides advice on exploration activities to several companies and is regularly invited to carry out technical reviews. Activities cover all continents and include Portfolio Reviews, Prospect assessment, Play-based Exploration, and Geothermal activities. He conducts courses on several topics including Risk & Volume Assessment, Prospect Maturation, Basin Analysis, Play-based Exploration, Trap & Seal Analysis, Petroleum Geology for Non-geologists. Some of his recent publications include: De Jager, J. & van Winden, M. (2020): Play-Based Exploration of the petroleum potential of the Tremp-Graus, AÃnsa and eastern Jaca Sub-basins in the southern Pyrenees. Invited contribution for Digital Geology, EAGE special publication (eds: Grötsch, J. & Pöppelreiter, M.) De Jager, J. (2020). Concepts of Conventional Petroleum Systems. Invited contribution for Regional Geology and Tectonics Volume 1: Global Concepts, Techniques and Methodology (eds: Adam, J., Chiarelly, D. & Scarselli, N.) De Jager, J. (2021): Handbook Risk & Volume Assessment. Self-published De Jager, J., Van Ojik, K & Smit, R. (2023 - in preparation): Geological Development of The Netherlands. In: Geology of The Netherlands (eds: Ten Veen, J., Vis, G-J., De Jager, J. @ Wong, T.) POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Explore the complexities of seismic interpretation in carbonates through our dynamic classroom training course. Energyedge delivers cutting-edge instruction and valuable insights.