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1 Courses in Manchester

Dealing with challenging customers (In-House)

By The In House Training Company

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Dealing with challenging customers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

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Child Behaviour Diploma

By The Teachers Training

Our comprehensive Child Behaviour Diploma course delves into the fascinating world of child psychology and development. Whether you’re a parent seeking insights or a professional navigating the challenges of working with children, this diploma equips you with essential knowledge. Explore attachment theory, parenting styles, and early exposure factors. Learn to recognize and support children dealing with mental health issues such as anxiety, bipolar disorders, and neurodevelopmental conditions. Secure your spot in this transformative journey toward a more loving and connected parent-child relationship1

Child Behaviour Diploma
Delivered Online On Demand5 hours
£15

Overview The "Child Behaviour Course" provides comprehensive training on autism spectrum disorder and strategies for supporting children with this condition. In the UK, autism affects around 1 in 100 children, highlighting the need for specialized knowledge. This Child Behaviour course equips learners with essential tools to understand the unique challenges and learning needs of autistic individuals, empowering them to make a positive impact. The curriculum covers autism spectrum disorder, associated learning difficulties, diagnostic procedures, cognitive approaches, and practical techniques for engaging with autistic children effectively. Learners gain valuable insights into creating an inclusive and supportive environment for these exceptional individuals. With expert-designed modules, this Child Behaviour course offers a pathway to enhance understanding and skills in working with children on the autism spectrum. Become proficient in Child Behaviour by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Child's Behaviour mastery is not limited to only conceptual frameworks! This course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Child Behaviour course, we will provide experts who will support and guide you. So, add this Child Behaviour course to your cart and boost your personal and career development. In this Child Behaviour course, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Child Behaviour course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Child Behaviour is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Child Behaviour course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Child Behaviour Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Child Psychology Child Psychology 00:31:00 Module 02: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:52:00 Module 03: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:29:00 Module 04: Factors that Influence Development Factors that Influence Development! 00:38:00 Module 05: Mental Health Problems in Young and Adults Mental Health Problems in Young and Adults 00:17:00 Module 06: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults 00:18:00 Module 07: Autism, ADHD and Dyslexia in Young and Adults ADHD and Dyslexia in Young and Adults 00:30:00 Module 08: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 09: The Self Harming Behaviour The Self Harming Behaviour 00:21:00 Module 10: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:22:00

Child Behaviour
Delivered Online On Demand4 hours 50 minutes
£11

Child Behaviour and Development

By Course Cloud

In this Child Behaviour and Development course, you will learn about different parenting styles and various cognitive approaches. You will also learn about the psychology and development of children. If you have a desire to learn about child developmental psychology, then this course is for you. You will understand the impact of different experiences on children's development. This course in Child Behaviour and Development will guide you through different Child Behaviour and Development theories. You will learn about the application of different psychological approaches to childhood experiences and factors that affect children's development. These include environment, parenting and school environment. Gain a deeper insight into child psychology today by completing this course. Child Behaviour and Development is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the or relevant sector.  This course is accredited by CPD, so you will get a career boost upon completing this course. Our Child Behaviour and Development is packed with 18 modules and 1 hour, 59 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Child Behaviour and Development
Delivered Online On Demand
£25

Child Behaviour and Development Level 3

4.3(43)

By John Academy

Course Overview Learn all the essential skills to become an expert in Child Behaviour and Development. From this comprehensive Child Behaviour and Development Level 3 course, you will be able to understand the principles of Child Behaviour and Development. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Child Behaviour and Development Level 3 is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Child Behaviour and Development Level 3 course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Child Behaviour and Development Level 3 course, learn the vital abilities and knowledge you require to succeed in your life. Module 01: Child Psychology Child Psychology 00:31:00 Module 02: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:52:00 Module 03: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:29:00 Module 04: Factors that Influence Development Factors that Influence Development! 00:38:00 Module 05: Mental Health Problems in Young and Adults Mental Health Problems in Young and Adults 00:17:00 Module 06: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults 00:18:00 Module 07: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:30:00 Module 08: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 09: The Self Harming Behaviour The Self Harming Behaviour 00:21:00 Module 10: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:22:00 Assignment Assignment - Child Behaviour and Development Level 3 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Child Behaviour and Development Level 3
Delivered Online On Demand4 hours 50 minutes
£18

Child Behaviour Analyses Diploma Course

3.5(2)

By Elearncollege

Description The course on Child Behaviour looks into the reasons behind the way children behave in particular ways and why they do so. It tries to understand and analyses the events and triggers that lead to certain patterns of behaviour in children. The course spread over various units will shape the understanding to help identify and deal with behaviour patterns that children exhibit. The course will also provide knowledge about well-being, self-esteem and emotional intelligence that may influence a child's personality, relationships and self-control. It will also inform about the connections between psychological health and aggressive or violent behaviour in children. The course is designed to assist to understand challenging behaviours like bullying, conduct disorders and defiant disorders, and how to manage them. The course is aimed at creating awareness about the social situations that affect the behaviour of children. It gives an understanding of the various factors that lead to undesirable behaviour in children. It is also important to understand the significance of well-being and self-esteem in the development of a child. At the same time, the course emphasises the influence that emotional intelligence has on the child. A child's temperament is heavily influenced by the response to external events and a range of issues like attachment disorder can add to children's stress. It is of utmost importance that for society to function successfully and reduce all anti-social behaviour, breakdowns in families, mental illness and addictions, children need to be brought up in environments where all their psychological needs are met. Children need to feel secure to be able to flourish. This can be achieved only through a healthy emotional connection with family and peers. This course focuses on children and gives practical insight into how the development of children can be positively affected; how their needs can be met and how their challenging behaviour can be managed. The course will help learners to develop their skills in the field of child behaviour. What you will learn 1: INTRODUCTION TO CHILDREN'S BEHAVIOUR 2: WELL-BEING, SELF-ESTEEM AND EMOTIONAL INTELLIGENCE 3: TEMPERAMENT, ATTACHMENT AND SELF-CONTROL 4: AGGRESSION AND VIOLENCE 5: PSYCHOLOGICAL DISABILITIES 6: FOCUS ON BULLYING 7: FOCUS ON ADHD 8: CONDUCT DISORDER (CD) AND OPPOSITIONAL DEFIANT DISORDER (ODD) 9: TECHNIQUES FOR MANAGING CHALLENGING BEHAVIOUR Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Child Behaviour Analyses Diploma Course
Delivered Online On Demand9 days
£99

Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development

4.5(3)

By Studyhub UK

Overview This course will provide you with an in-depth understanding of child psychology, mental health, and autism. You will learn about the different factors that influence child development, as well as the different types of mental health problems that can affect children. You will also learn about the different treatments available for mental health problems in children. Learning Outcomes: Understand the different factors that influence child development Identify the different types of mental health problems in children Learn about the different treatments available for mental health problems in children Develop skills in working with children with mental health problems Why buy this Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Child Psychology Child Psychology 00:31:00 Module 02: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:52:00 Module 03: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:29:00 Module 04: Factors that Influence Development Factors that Influence Development! 00:38:00 Module 05: Mental Health Problems in Young and Adults Mental Health Problems in Young and Adults 00:17:00 Module 06: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults 00:18:00 Module 07: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:30:00 Module 08: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 09: The Self Harming Behaviour The Self Harming Behaviour 00:21:00 Module 10: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:22:00

Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development
Delivered Online On Demand4 hours 50 minutes
£10.99

Trauma in Children & Families Tutorial PLUS 21 fabulous ready-to-go resources! Evalynne Charmer Dip. Hyp (Paediatrics)

By Evalynne Charmer

Do you want to understand childhood trauma and the impact on child behaviour and parenting? Try some useful resources you can use with families or individuals for self awareness and coping skills? Develop your skills and practice working with children and families with this short, easy to download video tutorial featuring Evalynne Charmer (Dip. Hyp. Paediatrics) from award winning Ed Elf Child Therapy Ltd. You do not need to be a therapist or working with trauma to benefit from this practical and useful tutorial. It is for everyone working with children and parents/carers across sectors.

Trauma in Children & Families Tutorial PLUS 21 fabulous ready-to-go resources!
Evalynne Charmer Dip. Hyp (Paediatrics)
Delivered Online On Demand
£24

Child Care (Child Development, Psychology, Child Protection)

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Child Care (Child Development, Psychology, Child Protection)
Delivered Online On Demand
£399

Applied Behavioural Analysis Bundle Course for Teachers

By The Teachers Training

Overview In order to provide students with quality education, it is important to understand what's going on in their minds. This is where the Applied Behavioural Analysis Bundle Course for Teachers comes in. This 8-in-1 bundle will help both current and future professionals enhance their understanding of students' behaviour. Through the highly informative courses, you can learn about a wide range of topics like CBT, child behaviour, anti-social behaviour and much more. Along with the chance to expand your knowledge, you will also receive a certificate of achievement. This certificate will boost your career prospects in the teaching sector. Enrol now! The Applied Behavioural Analysis Bundle Course for Teachers includes the following courses Applied Behavioural Analysis (ABA) Classroom Behaviour Management Course Cognitive Behavioural Therapy (CBT) Practitioner Training Child Behaviour Diploma Anti Social Behaviour Course Challenging Behaviour of Young People Human Behaviour and Emotional Intelligence Child Counselling Course for Teachers Learning Outcomes After completing these courses, you will: Familiarise yourself with the core principles of Applied Behavioural Analysis Enhance your understanding of social, emotional and mental health difficulties Understand the fundamental components of CBT Learn how to deal with anti-social behaviour Expand your knowledge of human behaviour Develop the core skills required for child counselling Who is this Course for? The Applied Behavioural Analysis Bundle Course for Teachers course is designed to help teachers understand their students better. This course will help both aspiring and current teachers in their career progression.  Career Path This course provides essential skills required to excel in a range of professions, including: School Teachers School Principal School Administrator Assessment To successfully complete the course you must have to attend the MCQ assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. No curriculum found !

Applied Behavioural Analysis Bundle Course for Teachers
Delivered Online On Demand
£30

Child Counselling Training Course

By Compete High

Unleash Your Potential: Child Counselling Training Course 🌟 Are you ready to make a profound impact on the lives of children and families? Dive into the transformative world of child counselling with our comprehensive Child Counselling Training Course! 🚀 Why Choose Our Child Counselling Training Course? Childhood is a delicate phase where experiences shape individuals for a lifetime. As a child counsellor, you have the power to nurture emotional well-being, resolve conflicts, and guide children through challenges they may face. Our course empowers you with the knowledge, skills, and insights needed to make a positive difference in the lives of young ones. What You'll Gain: 🔹 Expert Guidance: Learn from seasoned professionals and experts in child psychology and counselling who bring real-world experience to the classroom. 🔹 Comprehensive Curriculum: Our meticulously crafted curriculum covers essential topics such as child development, family dynamics, trauma-informed care, play therapy, and much more. 🔹 Practical Skills: Gain hands-on experience through role-plays, case studies, and interactive exercises that prepare you for real-world counselling scenarios. 🔹 Ethical Framework: Understand the ethical considerations and best practices in child counselling, ensuring that you uphold the highest standards of professionalism and confidentiality. 🔹 Networking Opportunities: Connect with like-minded individuals, build a supportive community, and access resources that enhance your professional growth and development. Who is This For? Our Child Counselling Training Course is ideal for: 👩‍🏫 Educators: Teachers, school counselors, and educational professionals seeking to better support the emotional needs of their students. 👨‍️ Mental Health Professionals: Psychologists, therapists, and social workers looking to specialize in child and adolescent counselling. 👪 Parents and Caregivers: Individuals interested in understanding child development and fostering healthy relationships with children. Career Path: Embark on a rewarding career journey with a Child Counselling Training Course: 🌱 Entry-Level Positions: Start as a child counsellor in schools, community centers, or non-profit organizations, providing support to children and families in need. 🚀 Career Advancement: With experience and expertise, advance to supervisory roles, private practice, or consulting, shaping policies and programs that positively impact child welfare. 🌟 Specialized Areas: Explore specialized areas such as trauma counselling, play therapy, or family therapy, carving your niche in the field of child psychology and counselling. Frequently Asked Questions (FAQ): Q: Is prior experience in counselling required to enroll in the course? A: No prior experience is necessary. Our Child Counselling Training Course is designed to accommodate learners from diverse backgrounds, including beginners with a passion for helping children thrive. Q: How long does the course take to complete? A: The duration of the course may vary depending on the format and intensity of the program. Typically, our courses range from a few weeks to several months, allowing learners to progress at their own pace. Q: Will I receive a certification upon completion? A: Yes, upon successful completion of the course, you will receive a certification that validates your proficiency in child counselling. This certification can enhance your credibility and marketability in the field. Q: Are there opportunities for continuing education or professional development? A: Absolutely! We offer ongoing support, resources, and opportunities for continuing education to help you stay updated with the latest research, trends, and best practices in child counselling. Q: Can I pursue this course alongside my current job or academic commitments? A: Yes, our flexible course schedule allows you to balance your professional and personal obligations while pursuing your passion for child counselling. You can choose from a variety of formats, including online, evening, or weekend classes, to accommodate your schedule. Enroll Today and Make a Difference! Unlock your potential as a child counsellor and embark on a fulfilling journey of empowering young minds. Enroll in our Child Counselling Training Course today and take the first step towards transforming lives! 🌈 Course Curriculum Module 1 Introduction to Child Counselling. Introduction to Child Counselling. 00:00 Module 2 Understanding Play Therapy. Understanding Play Therapy. 00:00 Module 3 Understanding Child Behaviour and Emotions Understanding Child Behaviour and Emotions. 00:00 Module 4 Trauma and its Effects on Children. Trauma and its Effects on Children. 00:00 Module 5 Communication Skills in Child Counselling Communication Skills in Child Counselling 00:00

Child Counselling Training Course
Delivered Online On Demand5 hours
£25