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2 Educators providing Courses in Manchester

Inclusive Practice

inclusive practice

Manchester

Where are you on your EDI journey? We are all unique. Fact. Diversity is what makes the world such an interesting and vibrant place. Utilising diverse skills and talents makes excellent business sense. When diversity is valued and an equitable, inclusive culture prevails, people feel safe to be themselves. Staff and students are more engaged and more productive. Over recent years, great strides have been made on a legal level towards making organisations more inclusive, however knowing how to do so takes a little extra help. In our ideal world, equality, diversity and inclusion would become so completely embedded across society that our services would no longer be required… but until that happens, here we are to help you on your EDI journey. We offer a free and friendly consultation call to discuss your training requirements. If you’re not quite sure what an EDI training course should entail, you can trust us to use our knowledge and experience to advise on the length and content of the session to ensure your training needs are met. We employ a range of teaching styles and resources to cater for different learning styles to allow delegates to discuss, debate, ask questions and explore real-life situations in context. We are Approachable We pride ourselves in being friendly and approachable. You’ll get that from our emails, phone calls and in the training session itself. We recognise that EDI can feel like an uncomfortable topic, so establishing a safe space is super important. We aim to create an environment where people feel they can share diverse viewpoints, contribute to discussions and ask questions without fear. We are Committed We are committed to promoting real and lasting change that goes beyond simply awareness-raising. Our training will provide delegates with practical strategies that can be implemented immediately after the training, as well as longer-term measures. The Equality Code, our best practice audits and the signposting to further resources give you all the tools you need to continue your EDI journey, long after we’ve left the building. We are Honest Honesty is the cornerstone of integrity for us. We will answer your questions openly and honestly and guide you to make the best decisions for your organisation based on our years of experience. Should you ask for something that we don’t think will work, we’ll say so.

Courses matching "inclusive language"

Show all 2

Effective Interpersonal & Communication Skills

By Elite Forums UK

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Effective Interpersonal & Communication Skills
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Effective Interpersonal & Communication Skills

By Elite Forums Events

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Effective Interpersonal & Communication Skills
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry