This course is aimed at anyone working in the Care Sector to improve awareness and knowledge of dignity and how workers can help protect it. Learners will understand their roles and responsibilities, a clear understanding of the 7 principles of dignity, and show an increased understanding of best practice for communicating with service users. Explore how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.
Aimed at health care assistants working in General Practice who want to develop themselves and the wider team in the care and management of the patient with diabetes.
Owners Maintenance Courses are ran on the first Tuesday of every month (subject to availability) and are designed for those who want to gain a very basic understanding of grooming and maintaining their own dog between professional grooming appointments. You will need to bring along your own dog to work on for the day. The course will cover: Correct and safe grooming procedures prior to bathing Safe and pain-free matt removal using appropriate products, tools and equipment Correct and safe bathing and drying techniques Nail and ear care How to safely maintain your dog’s coat between their salon visits. Students will receive all course materials and it is recommended that students bring along a camera for before and after photographs as well as pens, high-lighters and notepads.
Enhance your clinical expertise with our "Extended Clinical Skills Training" course. Designed for healthcare professionals, this course provides practical skills and knowledge for extended clinical procedures and interventions.
Mobile IP training course description A detailed examination of the protocols and architecture of Mobile IP. What will you learn Recognise the benefits of ADSL. Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. Mobile IP course details Who will benefit: Technical staff wanting to learn DNS.Network Administrators. Support personnel. Prerequisites: TCP/IP Foundation Duration 2 days Mobile IP course contents Introduction Quick review of IP, What is Mobile IP? What Mobile IP provides, Mobility requirements, Where Mobile IP is required, where mobile IP is not required, DHCP as an alternative, Proxy ARP as an alternative. Architecture Mobile node, home network, home agent, Foreign agent, Fixed home address, Care of address, Correspondent node, Tunnelling. How Mobile IP works Using two addresses, issues with TCP, discovering the care of address, registering care of address, tunnelling the care of address. The protocols involved. Issues with Mobile IP Routing inefficiencies, Security and firewalls, ingress filtering, QoS. MIP and IPv6 Stateless address configuration, Neighbour discovery, miscellaneous.
Our Induction Days ran on the first Wednesday of every month (subject to availability) and are a pre-requisite to all of our longer courses. The day is designed for those who want to gain a basic understanding of what our longer courses entail and/or are trying to establish if a career in dog grooming is for them. The cost of this day is deducted from one of the longer course of your choice. THE COURSE WILL COVER Health and safety induction and UK Animal Welfare Legislation Handling and correct lifting techniques Preparing and grooming dogs prior to bathing Bathe and clean dogs Drying dogs and preparing their coat for styling Nail and ear care Finishing and styling demonstration by a stylist Students will receive all course materials and it is recommended that students bring along a camera for before and after photographs as well as pens, high-lighters and notepads.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.
This day provides evidence based information on the preparation and performance of spirometry, and includes video demonstrations on spirometry and peak flow to help delegates gain the necessary skills to perform accurate spirometry tests.