391 Courses in Manchester

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Our Bowel Care training will enable learners to deliver effective and thorough support to individuals who have difficulty managing their bowel habits due to immobility or illness. Bowel Care training is aimed at support workers with no experience of bowel care and can also be attended by nurses who may like to update their knowledge.

The Snobby Dogs Refresh & Improve Dog Grooming Course is designed to assist qualified or experienced dog groomers in improving their grooming techniques and methods. The course will help dog groomers with their professional techniques such as bathing, drying, scissoring, styling and shaping. The course will cover Correct and safe handling of dogs Health Checking of a dog Drying dogs and prepare their coats for styling Scissor techniques Use of comb attachments Styling techniques Nail and ear care Students will receive all course materials and it is recommended that students bring along a camera for before and after photographs as well as pens, high-lighters and notepads. ENTRY REQUIREMENTS: Suitable for qualified and/or experienced dog groomers

This course provides both underpinning knowledge of stoma care and practical techniques to deliver person centred support for someone who requires stoma care.

Aimed for GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.

Overview Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.

THE ONLY NATIONALLY ACCREDITED AND CERTIFIED COMPANION ANIMAL CPCT AND PET FIRST AID COURSE FOR PET CARE PROFESSIONALS. This is a one day interactive seminar led by a qualified veterinary surgeon, veterinary nurse or suitably qualified pet care professional. The interactive sessions provide both theoretical knowledge and practical skills learning for anyone who works with and/or owns small companion animals. The course is delivered in a friendly and enjoyable environment that encourages learning. THE COURSE: Will allow you to follow the same procedures that a veterinary surgeon or nurse would employ if they were the first on the scene of an animal emergency Is based on current scientific information Is continuously monitored to ensure that the content is always up to date COURSE RESOURCES INCLUDE: Comprehensive course manual with extensive notes and references Sample first aid kits and equipment including a wide selection of bandaging materials (for the use during the day only) Realistic replica animals on which to practice bandaging and splinting Resusci-pet manikins to allow hands-on practice assessment of vital signs, performing CPCR bandaging and transportation Considerate use of live subjects is also available to practice assessment of vital signs and bandaging. Certificate of course completion

Learners develop an essential understanding of caring for people with dementia, and covers the benefits of positive communication, use of medication, and importance of highly individualised, person-centred care

A study day designed for HCAs who are working in a supportive role in primary care, offering care for patients with asthma. This day provides an overview of how asthma is diagnosed and managed and includes a practical inhaler delivery systems workshop.

This course is aimed at anyone working in the Care Sector to improve awareness and knowledge of dignity and how workers can help protect it. Learners will understand their roles and responsibilities, a clear understanding of the 7 principles of dignity, and show an increased understanding of best practice for communicating with service users. Explore how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.