If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
Our 8 hour course will enable students to attain the knowledge and practical competencies needed to deal with a range of emergency first aid situations and/or take on the role of emergency first aider in the workplace. At Immerse Training we specialise in bespoke on-site courses, delivered at your premises, based on your industry. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will: Understand the role and responsibilities of a first aider. Be able to assess an incident. Be able to manage an unresponsive casualty who is breathing normally. Be able to manage an unresponsive casualty who is not breathing normally. Be able to recognise and assist a casualty who is choking. Be able to manage a casualty with external bleeding. Be able to manage a casualty who is in shock. Be able to manage a casualty with a minor injury. Who should attend? This qualification is for people who deal with first aid at work enabling them to be workplace emergency first aiders under the Health and Safety (First Aid) Regulations 1981. This qualification is also for people who have a specific responsibility at work, or in voluntary and community activities, to provide basic first aid to people in a range of emergency first aid situations. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and also includes 1 theory/multiple choice question paper. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in Emergency First Aid at Work includes 1 credit at Level 3 of the Regulated Qualifications Framework (RQF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.
An overview of catheter care as an effective intervention in infection prevention and controlled continence care. Allowing participants to demonstrate theoretical and practical competencies within a classroom environment.
Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.
Who is this course for? Newly qualified teachers, teaching assistants, learning support assistants What will be covered? learning and progress working memory & long-term memory how we learn strategies for making sure pupils learn using assessment effectively feedback and progress using prompt, structure interventions
Project Management for Non-Project Managers: In-House Training Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course uses A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. What You Will Learn At the end of this program, you will be able to: Identify the benefits of project management Use standard project management terminology Describe characteristics of successful projects, project managers, and high-performing teams Explain various project stakeholder roles, their responsibilities, and the fundamental project management processes Recognize how agile / adaptive practices are useful for certain project life cycles Create a personal action plan for how to support real-world projects within a non-PM role Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management
This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.
Relationship Counselling in Victoria: Strengthen Your Bond with Our Expert 3-Session Program Revitalize your relationship with our bespoke Relationship Counselling in Victoria. Our expertly designed package includes three comprehensive 1-hour sessions aimed at improving communication, resolving conflicts, and fostering a deeper emotional connection. Throughout these sessions, couples will explore and develop: Effective Communication: Master the art of expressing your thoughts and feelings clearly while actively listening to your partner. Conflict Resolution Techniques: Learn to navigate disagreements constructively, ensuring mutual respect and understanding. Emotional Intimacy: Build a stronger emotional bond by understanding each other’s needs and cultivating empathy. Trust Enhancement: Implement strategies to rebuild and maintain trust, a cornerstone of any healthy relationship. Stress Management: Develop coping mechanisms to manage external stressors together, promoting a supportive partnership. Shared Goal Setting: Harmonize your personal and relationship goals to create a unified vision for your future. Our skilled therapists in Victoria provide a nurturing and confidential environment, allowing couples to address their unique challenges and grow together. Each session is tailored to your specific needs, ensuring personalized and impactful support. Schedule your Relationship Counselling in Victoria today and embark on a journey towards a more resilient and fulfilling relationship. Marriage Counselling Victoria | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)
Relationship Counselling in Kensington: Reconnect and Grow with Our 3-Session PackageEnhance your relationship with our personalized Relationship Counselling in Kensington. Our specialized package offers three intensive 1-hour sessions designed to improve communication, resolve conflicts, and build a deeper emotional connection.In these sessions, couples will learn and practice: Communication Skills: Develop the ability to express your thoughts and emotions clearly while improving your active listening skills. Conflict Resolution Strategies: Learn effective methods to address and resolve disagreements constructively, ensuring mutual respect and understanding. Emotional Intimacy: Strengthen your emotional bond by understanding each other’s needs and fostering empathy. Trust Building: Discover techniques to rebuild and maintain trust, an essential element of a healthy relationship. Stress Management: Gain tools to manage external stressors together, fostering a supportive and resilient partnership. Goal Alignment: Align your personal and relationship goals to create a harmonious and unified vision for your future. Our experienced therapists in Kensington provide a safe and supportive environment where couples can explore these critical aspects of their relationship. Each session is tailored to address your unique challenges and aspirations, ensuring personalized and effective guidance.Book your Relationship Counselling in Kensington today and take the first step towards a stronger, more fulfilling relationship. Relationship Counselling in Kensington and Chelsea | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)
Introducing Adjustment Counselling Package: Navigating Life Transitions and Embracing Change Are you facing challenges in adjusting to major life transitions and seeking support to cope with change? Miss Date Doctor’s Adjustment Counselling Package offers you a compassionate and understanding space to navigate through life’s adjustments and embrace positive transformation. Life transitions, such as moving to a new city, starting a new job, or going through significant life changes, can be overwhelming and emotionally taxing. Our experienced counsellors are here to help you navigate these adjustments, find coping strategies, and embrace change with resilience and optimism. Here’s how the Adjustment Counselling Package can support you: Understanding Transitions: Our counsellors will help you understand the nature of the life transition you are experiencing and its impact on your emotions and well-being. Coping with Change: Adjustment counselling equips you with coping strategies to manage stress, anxiety, and uncertainty during times of change. Supportive Environment: Our counsellors provide a safe and non-judgmental space where you can freely express your feelings and concerns related to the adjustment process. Finding Balance: We’ll work with you to find a balance between embracing change and maintaining stability in other areas of your life. Creating a Support System: Adjustment counselling helps you identify and build a support system to lean on during times of transition. Growth and Resilience: As you navigate through adjustments, our counsellors will help you discover strengths and develop resilience to embrace change positively. Setting Realistic Expectations: We’ll assist you in setting realistic expectations for yourself during the adjustment period, fostering self-compassion and patience. Embracing New Opportunities: Adjustment counselling can help you see transitions as opportunities for growth and new experiences. The Adjustment Counselling Package at Miss Date Doctor is designed to empower you to navigate life’s transitions with grace and confidence. Our compassionate counsellors provide guidance and support to help you find stability, embrace change, and thrive through life’s adjustments. Invest in your well-being and take the first step towards embracing change with the Adjustment Counselling Package. Embrace the opportunities for growth and transformation that life transitions bring. Let our skilled counsellors guide you towards a more resilient, positive, and fulfilling journey through life’s adjustments. 3 x 1 hour https://relationshipsmdd.com/product/adjustment-counselling-package/