110 Courses in London

Essential skill for all mental health professionals This 2-day workshop gives you the opportunity to see demonstrated, experience, and practice the steps of this powerful technique in a small group under the careful guidance of our expert tutor… Accredited CPD Certificate : 12 hours Length 2 days (9:30am - 4:00pm) Excellent course. A brilliantly encouraging and supportive environment in which to learnHARRIET, WORKSHOP PARTICIPANT Life-changing! A great weight has been lifted off my shoulders.NURSE (PREVIOUSLY TRAUMATISED BY A CAR ACCIDENT) Why take this course We have over 20 years of experience in teaching the rewind technique to health and welfare professionals – we’ve drawn on that experience to develop a course which gives you enough time to thorough absorb and practice the technique, understand why it works and to experience it yourself, so that you leave confident in your ability to use the rewind safely and effectively. The Rewind Technique* is an effective psychological intervention for successfully treating trauma and phobias and one of the most important skills you need to master to be able to work successfully with any anxiety disorder or condition which may have developed as a result of unresolved trauma. Even the most severe phobic and post-traumatic stress (PTSD) symptoms can be successfully addressed using the the rewind technique taught on this 2-day course, which has been refined* in line with understandings from neuroscience to make it as safe and reliably effective as possible. An essential therapeutic technique to have in your therapeutic ‘toolkit’, it is important to learn and practice it under the careful guidance of our expert tutor – you will leave the course knowing how to use the rewind technique safely and effectively having watched live demonstrations, had plenty of time to practice the steps involved with fellow students, the opportunity to experience the technique yourself and more. Our workshop has limited numbers so you will have plenty of opportunities for asking questions and the tutor, who has extensive clinical experience. Using the rewind technique you can, often surprisingly quickly, detraumatise bad memories, stop flashbacks and other PTSD symptoms, cure phobias, banish nightmares and reduce anxiety so you can help the victims of abuse, rape, violence, car accidents, fire, terrorism and panic attacks, heart attacks and other life-threatening experiences. Another key benefit of this technique is non disclosure – there is no need for people to repeatedly revisit or talk about specific details of the events that have traumatised them. This helps avoid embedding the trauma further and making the situation worse – as can sometimes inadvertently happen in other therapeutic approaches to treating trauma – and helps prevent the therapist or counsellor being vicariously traumatised by what they might hear. It is also invaluable when working therapeutically with people who have suffered persistent physical or sexual abuse, and people with OCD. People suffering from other conditions, such as depression, addictions or uncontrollable anger, may have experienced a traumatic event, which needs to be successfully detraumatised in order for them to move on with their lives. As a result of our training in the rewind technique – which we have been delivering for over 20 years – our graduates have brought relief to literally thousands of people (eg. case history / PTSD Resolution). Please note This is a powerful technique, which needs to be implemented with care – we recommend you take the time to learn it in person in a small group with a skilled and highly experienced tutor who can guide you through the important steps involved, oversee you as you practise them, answer your questions and give you crucial direct feedback. The version of the rewind technique* you will learn on this course has been refined in line with understandings from neuroscience to make it as safe and reliably effective as possible. The course is taught over two days to ensure you have enough time to thoroughly absorb and practice the steps involved so that you are confident in using it and know how to do so safely and effectively with clients. You will also learn when it is NOT appropriate to use this technique and how to ensure you avoid embedding any trauma further, or making a phobia worse. Guided imagery and visualisation skills form an essential part of the rewind technique, which is why they are a requirement for attending this course. This has huge potential to change people's lives for the better. I can't wait to put what I've learnt here to good usePSYCHIATRIC SUPPORT WORKER What will you learn How to detraumatise people quickly and safely The necessary skills to treat even severe phobias Why this version of the rewind technique is so effective, and how it works Under careful guidance from the tutor, you will: revisit key skills for relaxing clients in order to successfully work using the technique walk and talk through a step-by-step breakdown of the rewind technique see a live demonstration of working with a phobia or trauma practice each stage of the rewind technique in pairs practice the entire process, with other course participants, under supervision You will also gain: Vital tools for psycho-education – both adding to your own understanding and to pass on to clients A clear understanding of the fear response and how PTSD and phobias develop The detrimental impact traumas and phobias can have on a person’s life The crucial role of the pattern-matching processes in the brain in triggering phobic responses and post traumatic stress symptoms How the main treatment techniques for treating post traumatic stress disorder (PTSD), sub-threshold trauma and phobias (including EMDR, EFT and CBT) work – their advantages and disadvantages Why the rewind technique draws on the innate ability we all have to recover from trauma Pre-disposing factors for suffering a problematic post-traumatic response (or developing a phobia) Why critical incident debriefing increases the incidence of PTSD How this version of the rewind technique has been modified to make it safer and more reliable Trauma-focused rewinding: the psycho-biological reason why this refined rewind technique works so consistently well A step-by-step breakdown of the essential stages of the rewind technique The chance to see a live demonstration of working with a phobia or trauma You will leave with: The confidence to begin using the technique ethically and safely A clear understanding of the advantages of using a non-intrusive psychological technique to treat trauma, PTSD and phobias (where the client does not have to go into details about or repeatedly ‘revisit’ what has traumatised them) What to do if a client as an abreaction Important information about when not to use this technique – and what can be done instead An understanding of how the rewind technique can be used to work with Complex Trauma and cases involving ‘freeze’, shutdown or dissociative responses How you can carefully apply this technique to relieve a huge range of anxiety disorders Greater confidence in dealing with anxiety disorders and distress caused by trauma, phobias and flashbacks An understanding of how rapidly transformative this technique can be; on the last afternoon we view a filmed therapy session (and follow up) in which Joe Griffin uses the rewind technique to relieve a young man of his severe shark phobia There is also plenty of opportunity for you to ask questions and to experience and practice, under careful guidance, the various stages of the rewind technique yourself. Who is this course suitable for? Anyone working with distressed, phobic or traumatised people, who has already taken our Guided Imagery and Visualisation workshop (and ideally the Therapeutic Power of Language workshop too) as these skills are essential components of the rewind technique. If you help traumatised people (including children) or people suffering from any form of phobia or anxiety disorder – this includes: psychotherapists, counsellors, mental health nurses, OTs, health visitors, social workers, psychiatrists, GPs, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists and those working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel – you will find the rewind technique and associated skills hugely helpful. Course requirements Guided imagery, relaxation and visualisation are an integral component of the Rewind Technique – if you don’t already have experience in using these skills therapeutically with others you must complete our Guided Imagery and Visualisation for Therapeutic Change workshop before attending this course (this is always run the day before our rewind technique training). This is to ensure you get the most out of this 2-day course and also have the necessary skills for practising the rewind technique safely and effectively. You would also find it useful to attend the Therapeutic Power of Language workshop beforehand if you can. All 3 workshops count towards Part 1 of the HG Diploma. Ros Townsend’s live online training Trauma: Patterns of the past is also useful for anyone working with or supporting someone suffering from unresolved trauma, or who would like to understand their own experiences of trauma better. She also runs a workshop on working with Complex Trauma. *About the Rewind Technique The Rewind Technique originated from one developed by Richard Bandler, one of the founders of NLP, when it was called the Visual/Kinaesthetic Dissociation protocol. A variant of this was developed by Dr David Muss, who called it the Rewind Technique. The version of the Rewind Technique you will learn on this 2-day course was refined by Joe Griffin and Ivan Tyrrell, co-founders of the human givens approach, to make it as reliably effective and safe as is possible by aligning the method with their insights into how trauma and phobias are processed in the brain. HG Therapists now follow a specific Rewind Protocol which follows the essential steps of the process that Griffin and Tyrrell set out. Course format This intense 2-day training proceeds through a blend of talks, live demonstrations, skill-developing exercises, practice sessions (under careful guidance) and deconstruction of filmed examples of the technique being used, including one with a severely traumatised young woman. There is also plenty of opportunity for networking and discussion during the breaks. The course was previously entitled: The fast phobia and trauma (PTSD) cure – a 2-day workshop in the rewind technique This course has been independently accredited by the internationally recognised CPD Standards Office for 12 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

This practical workshop covers the unique challenges of working with complex trauma cases and gives you clear guidance on the most effective ways to help Accredited CPD: 6 hours Length: 1 day (9.30am - 4.00pm) Absolutely jam-packed with techniques/information and resources. Ros is superlative. A calm, confident and articulate trainer...J YAP, THERAPIST Why take this course Clients suffering from Complex PTSD (C-PTSD) or who have experienced trauma in a shutdown or dissociative state, can present unique challenges to practitioners working with them – but with the right knowledge and skills we can help sufferers move forward in their lives. In this hands-on, experiential workshop you will learn more about what makes trauma ‘complex’, why shutdown or dissociation are often experienced by sufferers, and how to best work with such presentations using the Human Givens framework of understanding. You will also have the chance to collaborate with other experienced practitioners and clinicians during exercises designed to further your understanding, add to your existing skillsets, and bring wider context to an often-misunderstood area of work. During this intensive day of live, in-person training, experienced psychotherapist Ros Townsend will introduce you to a framework within which you can set your understanding of complex trauma presentations and discover the opportunities that we have to help clients move forward from their difficulties. You will learn more about the neurobiology of the automatic survival options that we have available to us, especially dissociative and ‘shutdown’ states, and leave with an understanding of how to use this knowledge to inform your work, giving you greater confidence to work creatively and flexibly with such presentations. From understanding the symptoms that are now recognised as distinguishing C-PTSD, to adapting existing HG techniques and strategies and introducing new tools and skills, this course will explore how we, as clinicians, can approach such complex presentations without getting lost in the complexity ourselves. Using case histories and discussion you will have the chance to understand more about the unique challenges that such work presents and to leave feeling more confident in your ability as a therapist to work effectively and contextually with these. Such a thought-provoking and informative day. Complex PTSD is a real buzz word at present, this took the mystery out of it in a clear and understandable way – highly recommend...MELISSA DERRICOURT What will you learn What Complex PTSD (C-PTSD) is What other symptoms a client may present with in addition to those meeting the criteria for ‘classic’ PTSD How to effectively work with these within the Human Givens framework of understanding Vital tools for psycho-education – both adding to your own understanding and to pass on to clients Why individuals enter into a dissociative or ‘shutdown’ state The difference between ‘freeze’ and ‘shutdown’ Why anger can present when an individual comes out of a ‘shutdown’ state How to help a client deal effectively with anger if it does arise The crucial role of the pattern-matching processes in the brain in post-traumatic stress symptoms – and how the kinds of templates stored can subtly differ in more complex trauma How to adapt existing techniques – such as rewind and deconditioning molar memories – to work creatively with such presentations The Dos and Don’ts when working with Guided Imagery in complex presentations How to refine your Guided Imagery skillset to powerfully benefit clients who have experienced trauma in a shutdown state Why any work that we do must be informed by the innate ability we all have to recover from trauma How to avoid negatively reframing trauma and making symptoms worse The most effective ways to help clients towards recovery and post-traumatic growth Under careful guidance from the tutor, you will: Explore and discuss the different survival options available to us as humans in traumatic situations Learn more about the neurobiology of these states – including our passive survival responses Develop a new framework of understanding within which to set your work with all kinds of trauma Understand more about why ‘shutdown’ or ‘dissociation’ are often associated with complex presentations Understand why addictions and self-harming behaviours are often a part of the picture Work collaboratively with peers and colleagues to extend and develop your own skillsets and knowledge Explore how guided imagery can be adapted and used to most powerfully benefit clients suffering in this way You will leave with: The confidence to work creatively and flexibly with a wider range of presentations A clear understanding of a framework within which you can work and continue to develop and adapt your tools and skillsets An appreciation of the importance of taking your time with such work and proceeding at a pace right for each individual client An understanding of how to support clients in moving forward from the use of faulty coping strategies – such as addiction and self-harm Greater confidence in creating metaphors that work powerfully for clients An understanding of how helping a client to meet their emotional needs is particularly key to recovery in the most complex cases Throughout the day there will be plenty of opportunity for you to ask questions and to engage in collaborative work and discussion with the tutor and with experienced colleagues and practitioners. Important note Working with Complex PTSD requires specific skills and experience and thus is only suitable for practitioners either already working in this area and looking to extend their skillset or those who are already practicing as therapists and wish to begin working in this area. If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Who is this course suitable for? Any qualified therapist working with distressed or traumatised people. In order to take full benefit from the course, you will ideally have already taken our Guided Imagery and Visualisation for therapeutic change and Rewind Technique workshops. NB If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Any qualified practitioner in the field of psychiatry, psychology, psychotherapy or counselling can attend; again you would benefit most by having previously attended our Guided Imagery and Visualisation and Rewind Technique workshops and familiarising yourself a little with the HG approach to therapy. Course Programme This intense 1-day training proceeds through a blend of talks, skill-developing exercises, discussions and deconstruction of real-life case-studies. There is also plenty of opportunity for networking and discussion during the breaks. The training runs from 9.30am–4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am What is complex trauma? A framework for understanding 11.00am Discussion over tea/coffee 11.30am Adapting our toolkit: working creatively with complex presentations 1.00pm Lunch (included) 1.45pm Self-efficacy: supporting a client to become an active agent in life 2.45pm Discussion over tea/coffee 3.00pm Reframing: adding context in complex cases 3.30pm Serving clients well 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Networking Microsoft Systems course description A hands-on course covering the network aspects of Microsoft systems. The course progresses from basic TCP/IP tools and configuration settings through to advanced security considerations finishing with an overview of Exchange and IIS. Hands on sessions are based on a choice of Windows Server 2003 or Windows 2000 server and Windows XP or Windows 2000 professional. Customised versions with other Microsoft platforms are also available. What will you learn Design networks with consideration for Microsoft issues such as logons. Design, configure and troubleshoot TCP/IP, DNS, WINS and DHCP. Configure security features such as PKI and IPSec. Describe the Windows TCP/IP implementation details. Networking Microsoft Systems course details Who will benefit: Anyone working with Microsoft systems. Prerequisites: TCP/IP foundation for engineers Supporting Windows ( XP or 2000 or 2003) Duration 5 days Networking Microsoft Systems course contents Configuring network cards PnP, resources, Ethernet cards, wireless cards, dial up networking, other cards, Ethernet settings, layer 2 QoS. Configuring and supporting IP Basic IP settings, advanced IP settings, advanced TCP settings, DrTCP and registry settings, security DHCP DHCP server, authorising the DHCP service, DHCP client, DHCP relays, Address pools, options, lease duration's, Integrating with DNS. Microsoft networking overview Workgroups and domains, Domain controllers, the logon process in a network, the role of Active Directory, synchronisation, protocol stacks and bindings. Accessing file and print resources Shared folders, permissions, network printers, browsing, NetBIOS, SMB. WINS Servers, clients, Client registration, renewing and releasing of names. NetBIOS node types. DNS1 Overview, Primary and secondary servers, DDNS, zones, resource records. The browser service Master, backup and other browser roles, elections, announcements, recovery from failure, Inter subnet browsing. TCP/IP implementation details Dead gateway detection, Multi homing, multicasting, MTU path discovery, registry settings, QOS and RSVP, Windows as a router, performance implications of Microsoft services. Internet Access Options, NAT, Firewall capabilities and Proxy server, Internet Authentication Service. Remote Access Installing, RAS servers. RAS process, protocols Security: PKI PPTP, L2TP, What is IPSec, configuring IPSec. Security: VPNs PPTP, L2TP, What is IPSec, configuring IPSec. Other Microsoft networking services & tools Netmeeting, instant messaging, white boarding, document collaboration, video conferencing Microsoft Exchange, IIS, Directory replication, SNMP, Net Monitor, integration with other platforms.

Overview Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation. Description This training course will help your participants build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online. Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success. The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships. Topics covered: Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking. Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital. Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development. Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each. Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums. Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages. Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills. Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room. Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional. Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness. The Follow-Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own. Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target. Who should attend Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team. Requirements for Attendees No pre-requisites required.

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: Appreciate the importance of networking, and different forms of networking Understand the dynamics of communication that are specific to networking Become more confident and assured when 'working' a room Improve their influencing skills, especially with people who are experts and in positions of authority 'Sell' themselves and promote their company Identify and manage their profiles using online social networking sites Use effective follow-up to maintain active contacts and connections Select the correct networking groups, clubs and events Create their own personal network 1 The importance, and different types, of networking Personal objectives and introductions Test networking session Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 How to work a room - preparation and strategy Three things to know before you attend any event Non-verbal communication and art of rapport Breaking the ice - worked examples with practical demonstration 3 Communication dynamics in networking - the power of the listening networker Why it is better to listen than talk Effective questioning and active listening Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 Assumptions when networking How to use the 'instant judgement' of others to your advantage What assumptions are you making? How to keep an open mind 5 Business networking etiquette Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself Socialising: joining and leaving groups easily Making a good first impression in 30 seconds The use of status when networking 6 Making connections Asking for cards, contact details and referrals Gaining a follow-up commitment Some tips and tricks 7 Business networking rehearsals Practice sessions 8 Personal business networking online Overview of different types of networking sites - there is a lot more out there than just Facebook! Examples of creating an effective profile Using social networking effectively - case studies and application 'Advanced' applications - blogs, articles, twitter, feeds, etc. Online demonstration and examples 9 Building relationships - follow-up and follow-through Maintaining a good database Developing a contact strategy with different types and levels of contact How to analyse your contact base

UNIX networking training course description A course covering the complete range of standard UNIX networking products from the basic TCP/IP configuration through DNS, NIS, NFS and Samba. Hands-on exercises follow most theory sessions. What will you learn Install and configure fundamental network services. Describe TCP/IP, Apache, DNS, NIS, NIS+, NFS, Samba and sendmail. Configure and administrate TCP/IP. Install and administrate a DNS server. Configure and administrate a NIS+ network. Administrate NFS. Setup a sendmail server. UNIX networking training course details Who will benefit: System Administrators. Network Administrators. Prerequisites: Linux engineer certification 1 (LPIC-2) Duration 5 days UNIX networking training course contents Organizing Email Services The UNIX Mail System, Mail Transfer Agent, Mail Delivery Agent, Mail User Agent, Email Protocols, SMTP, POP, IMAP, Using Email Servers, Sendmail, Postfix, Local Email Delivery, Procmail Basics, Sieve, Remote Email Delivery, Courier, Dovecot. DNS DNS and BIND, Configuring a DNS Server, Starting, Stopping, and Reloading BIND, Configuring BIND Logging, Creating and Maintaining DNS Zones, BIND Zone Files, Managing BIND Zones, Securing a DNS Server, ailing BIND, DNSSEC, TSIG, Employing DANE. Offering Web Services Web Servers, HTTP, The Apache Web Server, Installing and configuring Apache, Hosting Dynamic Web Applications, Secure Web Servers, Proxy Servers, Installing and configuring Squid, Configuring Clients, Nginx Server, Installing Nginx, Configuring Nginx. Sharing Files Samba, Configuring Samba, Troubleshooting Samba, NFS, Configuring NFS, Securing NFS, Troubleshooting NFS, FTP Servers, Configuring vsftpd, Configuring Pure-FTPd. Managing Network Clients Assigning Network Addresses, DHCP, UNIX DHCP Software, Installing and configuring a DHCP Server and clients, Authentication Service, PAM Basics, Configuring PAM, PAM Application Files, Network Directories, LDAP Basics, OpenLDAP Server, LDAP Clients. Setting Up System Security Server Network Security, Port Scanning, Intrusion Detection Systems, External Network Security, iptables, Routing in UNIX, Connecting Securely to a Server, OpenSSH, OpenVPN, Security Resources, US-CERT, SANS Institute, Bugtraq.

Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: Understand what networking is - networking etiquette Know how and where to network Clarify their objectives - why network Use the 4 basic questions to start a conversation Build rapport quickly and easily Answer the question 'What do you do?' effectively in a few seconds Deliver a 60-second pitch Break into a group Prepare for a network meeting Identify opportunities Use tools to assist in networking 1 Introduction Aims and objectives 2 What is networking? Why network - objectives and goal setting Networking etiquette Preparation - online and offline tools to use Identify networking opportunities - where to network Know what you have to offer 'Know, like and trust' - the process 3 What do you do? Answer in 5-10 seconds Create and deliver a 60-second pitch Who is your target market? 4 Starting a conversation Breaking into a group Building rapport The 4 questions to start a conversation Moving on 5 Communicate and engage LISTEN - 4 types of listening skill Ask powerful questions Influence - don't sell What can you do to help others - give to get 6 Power of referrals Who can give you referrals? When to give or ask for referrals Have a referral system Showing appreciation 7 Social media and other online tools Using LinkedIn and other social media Online directories 8 Next steps Following up Arranging one-to-one meetings Developing relationships

Course Information Our extensively proven course delves into the essential stages of process and system auditing. Gain invaluable insights and direction in auditing systems and processes, spanning across global and local organisational levels. This course will assist delegates with: A practical approach for the development and conduct of process and system audits An enhanced understanding of key system audit principles, preparation, design and conduct Increased expertise, efficiency and confidence. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Share knowledge and experiences. By the end of the course delegates will be better able to: Design and plan more effectively to achieve their process and systems audit objectives and add value to their organisation Improve the effectiveness, focus and credibility of the audit programme Understand the key system audit principles, preparation, design and conduct Develop system audit tools to ensure more effective audit conduct and outcome Create audit strategies utilising risk management principles Prepare for inspections. Tutors Tutors will be comprised of (click the photos for biographies): Allison Jack Executive Director, Bristol Myers Squibb Rocio Castellanos Director, Pfizer Ltd Guy Houben G(C)LP Auditor, Janssen Pharmaceutical Companies of Johnson & Johnson Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introductions, Expectations/Challenges/Experiences A discussion to explore the range of approaches to the conduct of systems audit. 09:30 Introducing Systems Audit What is a system? Why conduct system audits? Advantages, disadvantages and challenges. 10:20 Break 10:35 Systems Audit Design and Planning Identifying the customer, setting objectives, development of the audit plan and audit tools, plans for the audit report. 12:00 Designing System Audit Tools 12:45 Lunch 13:30 System Audit Plan - Exercise 14:00 Introduction to Case Studies The objectives of the case studies are defined and process and outputs described. 14:15 Case Studies - Session 1 A first opportunity for work on case studies. Defining objectives and scope and understanding the requirements of the audit client. 15:00 Break 15:20 Case Studies - Session 1 continued 16:30 Case Studies - Feedback 17:00 Close of Day 1 Day 2 09:00 Simple System Audit Example - Introduction The objectives of the case studies are defined and process and outputs described. 09:10 Case Studies - Session 2 - A Simple System Audit Example An example of system audit applied to a simple system. 10:30 Break 10:45 A Simple System Audit Example - Case Study Feedback 11:30 Strategy Audit programme planning. 12:15 Lunch 13:00 Case Studies - Session 3 Work on delegate's case studies. 14:30 Break 14:45 Case Studies - Session 3 - Feedback 15:15 Closing remarks 15:30 Close of course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop

Network DevOps course description This course is not a soft skills course covering the concepts of DevOps but instead concentrates on the technical side of tools and languages for network DevOps. Particular technologies focussed on are ansible, git and Python enabling delegates to leave the course ready to starting automating their network. Hands on sessions follow all major sections. More detailed courses on individual aspects of this course are available. What will you learn Evaluate network automation tools. Automate tasks with ansible. Use git for version control. Use Python to manage network devices. Use Python libraries for network devices. Network DevOps course details Who will benefit: Administrators automating tasks. Prerequisites: TCP/IP Foundation Duration 5 days Network DevOps course contents What is DevOps Programming and automating networks, networks and clouds, AWS, OpenStack, SDN, DevOps for network operations. Initial configuration Configuring SSH, ZTP, POAP. Hands on Initial lab configuration. Getting started with ansible The language, the engine, the framework. Uses of ansible, orchestration. The architecture, Controlling machines, nodes, Agentless, SSH, modules. Configuration management, inventories, playbooks, modules, roles. Hands on Installing ansible, running ad hoc commands. Ansible playbooks ansible-playbook, YAML, plays, tasks, handlers, modules. Playbook variables. Register module, debug module. Hands on Running playbooks. Ansible Inventories /etc/ansible/hosts, hosts, groups, static inventories, dynamic inventories. Inventory variables, external variables. Limiting hosts. Hands on Static inventories, variables in inventory files. Ansible modules for networking Built in modules, custom modules, return values. Core modules for network operations. Cisco and/or Juniper modules. ansible_connection. Ansible 2.6 CLI. Hands on Using modules. Ansible templating and roles aConfiguration management, full configurations, partial configurations. The template module, the assemble module, connection: local, Jinja2 templates, variables, if, for, roles. Hands on Generating multiple configurations from a template. Network programming and modules Why use Python? Why use ansible? alternatives, ansible tower, Linux network devices. Programming with Python Python programming Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip instal. Hands on Python programming with pyping. More Python programming Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip install. Hands on Python programming with pyping. Git Distributed version control, repositories, Git and GitHub, Alternatives to GitHub, Installing git, git workflows, creating repositories, adding and editing files, branching and merging, merge conflicts. Hands on working with Git. Python and networking APIs, Sockets, Telnetlib, pysnmp, ncclient, ciscoconfparse. Paramiko SSH and Netmiko Integrating Python and network devices using SSH. Netmiko, Netmiko methods. Hands on Netmiko. NAPALM What is NAPALM, NAPALM operations, getters, Replace, merge, compare, commit, discard. Hands on Configuration with NAPALM. Integrating ansible and NAPALM. Python and REST REST APIs, enabling the REST API. Accessing the REST API with a browser, cURL, Python and REST, the request library. Hands on Using a REST API with network devices.

🌿🤝 "Entrepreneurship & Circular Economy Networking Event" at Wolfy's Bar - Every Wednesday, 18:00 - 19:00 🌿🤝 Are you passionate about entrepreneurship and interested in sustainable business practices? Join us every Wednesday from 18:00 to 19:00 at Wolfy's Bar for our "Entrepreneurship & Circular Economy Networking Event". Event Highlights: Innovative Networking: Connect with forward-thinking entrepreneurs and professionals who share a passion for sustainable business models. Circular Economy Insights: Dive deep into discussions about the circular economy — a system aimed at eliminating waste and continuously reusing resources. Expert Speakers: Hear from leading voices in the field who will share their experiences, challenges, and success stories in implementing circular economy principles. Interactive Discussions: Engage in thought-provoking conversations and brainstorming sessions about sustainability in business. Idea Exchange: Share your own experiences, learn from others, and maybe even spark new collaborations or projects. This event is a perfect opportunity for anyone interested in combining entrepreneurial spirit with environmental consciousness. Whether you're a start-up founder, a business leader, or just curious about circular economy concepts, you'll find value and inspiration in these discussions. 🍸 Enjoy a complimentary drink on arrival, and feel free to explore our menu of sustainably-sourced beverages and snacks. 📅 Mark your calendars and don't miss out on this unique opportunity to network and grow in the realm of sustainable business at Wolfy's Bar. #WolfysBar #SustainableBusiness #CircularEconomy #Entrepreneurship #NetworkingEvent #EcoFriendlyBusiness