Program Management Skills
Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected.
The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness.
The participant will learn and apply the principles of program management through discussions, activities, and case study exercises.
What You Will Learn
At the end of this workshop, you will be able to:
Maximize the transformational impact of a program according to the business needs
Explain management principles and techniques and apply them within a program context
Implement program governance and organization that will produce expected benefits
Plan for and manage benefit realization, risks, issues, and quality
Manage component projects' interdependencies that are linked to both program and strategic objectives
Engage program stakeholders effectively.
Improve communication and action planning effectiveness for programs in organizations
Getting Started
Introductions
Course structure
Course goals and objectives
Foundation Concepts
Fundamental definitions and concepts
Program challenges and benefits
Program best practices and success criterion
Stakeholder management
Governance: program management office and program boards
Standard for Program Management overview
Vision, Leadership, and the Business Case
What is vision, why, and how?
Leadership vs. Management
Program business case
Program Organization and Governance
Program organization
Program governance
Program board roles and responsibilities
Benefits Management
Benefits explored
Benefits management
Benefits realization
Program Management Planning
Program management plan
Program blueprint and roadmap
Program component dossier
Program tranches
Program estimating
Program scheduling
Program Monitoring and Controlling
Program Control - An Overview
Program Monitoring and Controlling
Monitoring and Controlling Transition
Program Risk and Issue Management
Risk and issue management overview
Program risk management
Program issue management
Program Quality Management
Program quality management overview
Program quality management principles
Program Stakeholder Management
Stakeholder engagement overview
Stakeholder engagement planning
EI, trust, communication and stakeholder engagement
Program Closure and Benefits Sustainment
Program closure overview
Closing the program
Program benefits sustainment
Summary
What did we learn, and how can we implement this in our work environments?